oreka-user Mailing List for oreka (Page 13)

You could try creating a localpartymap.csv file in the orkaudio install
folder (Windows) or under /etc/orkaudio (Linux) and have one entry per
line, e.g.:

5123, paulsphone

Henri



On 19 February 2014 08:15, Paul Peterson <pa...@it...> wrote:

> Is there a way to alias the [localparty] or [remoteparty] result to a
> different name to be used in the tapefilenaming ?
>
> For example, if either or both fields is 5123, Id like the file name to
> reflect "paulsphone" instead of the 5123.
>
> Im lucky that intercom calls always keep the PBX in the middle, so a
> recorded intercom call from paul to jim would be named paul_jim instead of
> 5123_5029 when using [localparty],_,[remoteparty]
>
> Thanks.
>
>
> --
>
>
> *-Paul*
>
>
> ------------------------------------------------------------------------------
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If you send a wireshark pcap trace of this scenario (please send offline),
we can take a look.
Please only capture on one single extension with a capture filter such as
"host 10.0.0.56" where 10.0.0.56 would be the considered phone.
Henri


On 20 February 2014 05:52, Kevin Seddon - IT Dept. <kev...@ig...>wrote:

>  Oreka Version - 1.7
>
> Phone System - Cisco Call Manager 9.1.2.11900-12
>
>
>
> Hi There,
>
>
>
> I hope someone is able to help me  with this problem that we are having
> while recording calls with Oreka.
>
>
>
> When a call comes in, Oreka is picking the call up successfully, and
> initially records the conversation absolutely fine.  However, if that call
> is then put on hold and then retrieved again by the user, then the audio
> quality deteriorates drastically to the point where you can not make out
> the conversation.
>
>
>
> I am using RSPAN to capture the traffic, where the switches (CISCO 3750 /
> 3110X) mirrors the voice vlan to a remote span vlan, and then the listening
> switch mirrors the span vlan to a listening switch port (Oreka).  I am not
> sure if you need any other information?
>
>
>
> Thank you in advance,
>
> Kevin
>
>
> ------------------------------------------------------------------------------
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>
>

Oreka Version - 1.7
Phone System - Cisco Call Manager 9.1.2.11900-12

Hi There,

I hope someone is able to help me  with this problem that we are having while recording calls with Oreka.

When a call comes in, Oreka is picking the call up successfully, and initially records the conversation absolutely fine.  However, if that call is then put on hold and then retrieved again by the user, then the audio quality deteriorates drastically to the point where you can not make out the conversation.

I am using RSPAN to capture the traffic, where the switches (CISCO 3750 / 3110X) mirrors the voice vlan to a remote span vlan, and then the listening switch mirrors the span vlan to a listening switch port (Oreka).  I am not sure if you need any other information?

Thank you in advance,
Kevin

Is there a way to alias the [localparty] or [remoteparty] result to a
different name to be used in the tapefilenaming ?

For example, if either or both fields is 5123, Id like the file name to
reflect "paulsphone" instead of the 5123.

Im lucky that intercom calls always keep the PBX in the middle, so a
recorded intercom call from paul to jim would be named paul_jim instead of
5123_5029 when using [localparty],_,[remoteparty]

Thanks.


-- 


*-Paul*

I'm using Omnitronics IPR100 analog to VoIP converters for sending radio 
traffic over a WAN with one device at a central location set up as a 
dispatch server and other devices at the remote radio sites.

The devices are set up to use the G.711-PCMA codec.

When transmitting from the dispatch server (unicast) the RTP stream is 
successfully captured and transcoded into wav format.
For some reason when a remote radio user replies it is creating an MCF 
file but does not successfully transcode into a wav file.

Would there be a particular reason why this is not completing?

In the logs I'm getting a lot of 'tcpsip:1909 - Short payload, will look 
if it belongs to a previous TCP stream' errors.

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Hello,
Buy a newer machine and install the newest Oreka. This issue was fixed already.
Best,
Marcin

The mcf format is just a quick way to save the RTP data  without any
processing, the mcf format can be understood by reading the Oreka code.
So in your case, the mcf contains blocks of audio encoded in G.723.1,
probably not useful to you.
Henri


On 17 February 2014 11:31, Saul Alejandro Martinez Castelo <
sau...@gm...> wrote:

> Hi you all,
>
> I work for a call center and have no control on how the audio is encoded
> to send it over the wire.
>
> The audio is G723.1 encoded, thus OrkAudio is not able to convert them to
> wav files.
>
> My question is ¿are those MCF files raw audio?
>
> Thank you in advance.
>
> --
> Saul Martínez
> ᐧ
>
>
> ------------------------------------------------------------------------------
> Managing the Performance of Cloud-Based Applications
> Take advantage of what the Cloud has to offer - Avoid Common Pitfalls.
> Read the Whitepaper.
>
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>
>

Put TapeFileNaming before BatchProcessing in the Tape Processors list.
Henri


On 17 February 2014 11:48, James Speicher <spe...@5d...> wrote:

>          Hello,
>
>
>
> I have a recording server that was using GenToo, and crashed. I
> re-installed CentOS because it was the only linux OS that you had rolled
> out newer versions of. Well, since my server is pretty old, and not 64 bit
> compatible, I was forced to use 0.5 version of orkaudio.
>
>
>
> I have everything working for the most part, but no matter what I do the
> recording names are not changing. I absolutely must have the files named in
> a specific format. My config.xml is below:
>
>
>
>
>
>
>
> <config>
>
>         <AudioOutputPath>/var/log/orkaudio/</AudioOutputPath>
>
>         <CapturePluginPath>/usr/lib</CapturePluginPath>
>
>         <CapturePlugin>libvoip.so</CapturePlugin>
>
>         <StorageAudioFormat>gsm</StorageAudioForm>
>
>         <DeleteNativeFile>yes</DeleteNativeFile>
>
>         <TrackerHostname>tessoro</TrackerHostname>
>
>         <ClientTimeout>1000</ClientTimeout>
>
>         <CapturePortFilters>LiveMonitoring</CapturePortFilters>
>
>         <TapeProcessors>BatchProcessing, TapeFileNaming</TapeProcessors>
>
>         <TapeFileNaming>myrecordings-,[nativecallid]</TapeFileNaming>
>
>
>
>
> <BatchProcessingEnhancePriority>true</BatchProcessingEnhancePriority>
>
>         <VoIpPlugin>
>
>                 <Devices>eth1</Devices>
>
>         </VoIpPlugin>
>
> </config>
>
>
>
>
>
> *Creatively Yours,*
>
> *James Speicher*
>
> *System Developer*
>
> *5D Services, LLC* | RIDC Park - 595 Alpha Drive | Pittsburgh, PA 15238
>
> 866-Davison ext. *30012* | Fax: 412-774-2737
>
>
>
>
> ------------------------------------------------------------------------------
> Managing the Performance of Cloud-Based Applications
> Take advantage of what the Cloud has to offer - Avoid Common Pitfalls.
> Read the Whitepaper.
>
> http://pubads.g.doubleclick.net/gampad/clk?id=121054471&iu=/4140/ostg.clktrk
> _______________________________________________
> Oreka-user mailing list
> Ore...@li...
> https://lists.sourceforge.net/lists/listinfo/oreka-user
>
>

As you have found out, the semantics for now is that a record API call is
only successful if an orkuid is returned.
This orkuid is stored in the orktape.orkUid field in the MySQL database.
Henri



On 11 February 2014 05:05, Peder Olofsson <po...@ho...> wrote:

> Hi,
>
> Why is http://myserver:59140/command?type=record&party=xxxx Always
> returning success = true? Should it not return true only if sip and rtp
> media ip packages is going through the package analyzer compent part of
> oreka GPL at the same moment? Because, a recording does not really start,
> if the session is not allready ongoing. That is, if I first request
> http://myserver:59140/command?type=record&party=xxxx on my party and then
> make a call to a remote party, this conversation is not gonna be recorded.
> One could think that it should autmatically schedule the request, but it
> doesn't. Therefore the request should return success = false, when
> requesting a record before initiating the call.
>
>
>
> Also, the only thing returned from a successful record start (if we have
> ongoing packet traffic for the party), is an attribute within the comment
> xml element, called orkuid. Cannot find this orkuid anywhere. Should'nt it
> be the id of the orktape instead? For ex. *orkuid:20140211_105941_DDMF.*
>
>
>
> Regards
>
>
>
> Peder
>
>
> ------------------------------------------------------------------------------
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Hello Bilal!

If you want install the graphic administration for management is necessary
to have two network interface, because one must to be dedicated to listen
and write recordings (this is for orkaudio - Oreka service).
For example: I put my sniffer interface in promisc mode (CentOS), and the
other network interface is for management, search and listen recordings
from the web.

Cheers!


2013-12-30 7:50 GMT-03:00 bilal ghayyad <bil...@ya...>:

> Hello;
>
> I got to hear that while doing recording, the interface is becoming up and
> down and because of this, it might be required to have two network
> interfaces, one for recording and one for accessing the server, is it?
>
> Regards
> Bilal
>
>
> ------------------------------------------------------------------------------
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>


-- 
*U*s *a*nd *t*hem (S)

Hello,

 

I have a recording server that was using GenToo, and crashed. I
re-installed CentOS because it was the only linux OS that you had rolled
out newer versions of. Well, since my server is pretty old, and not 64
bit compatible, I was forced to use 0.5 version of orkaudio.

 

I have everything working for the most part, but no matter what I do the
recording names are not changing. I absolutely must have the files named
in a specific format. My config.xml is below:

 

 

 

<config>

        <AudioOutputPath>/var/log/orkaudio/</AudioOutputPath>

        <CapturePluginPath>/usr/lib</CapturePluginPath>

        <CapturePlugin>libvoip.so</CapturePlugin>

        <StorageAudioFormat>gsm</StorageAudioForm>

        <DeleteNativeFile>yes</DeleteNativeFile>

        <TrackerHostname>tessoro</TrackerHostname>

        <ClientTimeout>1000</ClientTimeout>

        <CapturePortFilters>LiveMonitoring</CapturePortFilters>

        <TapeProcessors>BatchProcessing, TapeFileNaming</TapeProcessors>

        <TapeFileNaming>myrecordings-,[nativecallid]</TapeFileNaming>

 

 
<BatchProcessingEnhancePriority>true</BatchProcessingEnhancePriority>

        <VoIpPlugin>

                <Devices>eth1</Devices>

        </VoIpPlugin>

</config>

 

 

Creatively Yours,

James Speicher

System Developer

5D Services, LLC | RIDC Park - 595 Alpha Drive | Pittsburgh, PA 15238

866-Davison ext. 30012 | Fax: 412-774-2737

 

Hi you all,

I work for a call center and have no control on how the audio is encoded to
send it over the wire.

The audio is G723.1 encoded, thus OrkAudio is not able to convert them to
wav files.

My question is ¿are those MCF files raw audio?

Thank you in advance.

-- 
Saul Martínez
ᐧ

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Hi,
 
Why is http://myserver:59140/command?type=record&party=xxxx Always returning success = true? Should it not return true only if sip and rtp media ip packages is going through the package analyzer compent part of oreka GPL at the same moment? Because, a recording does not really start, if the session is not allready ongoing. That is, if I first request http://myserver:59140/command?type=record&party=xxxx on my party and then make a call to a remote party, this conversation is not gonna be recorded. One could think that it should autmatically schedule the request, but it doesn't. Therefore the request should return success = false, when requesting a record before initiating the call.
 Also, the only thing returned from a successful record start (if we have ongoing packet traffic for the party), is an attribute within the comment xml element, called orkuid. Cannot find this orkuid anywhere. Should'nt it be the id of the orktape instead? For ex. orkuid:20140211_105941_DDMF. Regards Peder 		 	   		  

Peder,

Put orkaudio in non-lookback mode in the main section of config.xml  and
you'll achieve what you want:

<LookBackRecording>no</LookBackRecording>

Henri


On 5 February 2014 09:11, Peder Olofsson <po...@ho...> wrote:

> Hi,
>
> How do I turn off automatic capture in Oreka GPL? I just want to use
> commands for starting, pausing, stoping recording using url requests such
> as:
>
>
> http://myserver:59140/command?type=record&party=xxxx
>
>
> http://myserver:59140/command?type=pause&party=xxxx
>
> http://myserver:59140/command?type=stop&party=xxxx
>
> Probably, some setting in the orkaudio config.xml or a setting for the
> orktrack application hosted in Tomcat, but I cant find any documentation
> for this specific setting.
>
>
> ------------------------------------------------------------------------------
> Managing the Performance of Cloud-Based Applications
> Take advantage of what the Cloud has to offer - Avoid Common Pitfalls.
> Read the Whitepaper.
>
> http://pubads.g.doubleclick.net/gampad/clk?id=121051231&iu=/4140/ostg.clktrk
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> https://lists.sourceforge.net/lists/listinfo/oreka-user
>
>

Hi,
 
How do I turn off automatic capture in Oreka GPL? I just want to use commands for starting, pausing, stoping recording using url requests such as:
 
http://myserver:59140/command?type=record&party=xxxx 

http://myserver:59140/command?type=pause&party=xxxx
 
http://myserver:59140/command?type=stop&party=xxxx
 
Probably, some setting in the orkaudio config.xml or a setting for the orktrack application hosted in Tomcat, but I cant find any documentation for this specific setting.
 		 	   		  

Change the order of the tape processors:

<TapeProcessors>BatchProcessing, TapeFileNaming, Reporting</TapeProcessors>

Henri


On 28 January 2014 08:53, bilal ghayyad <bil...@ya...> wrote:

> Hello;
>
> Thanks a lot for the help and all the members of this list.
>
> I need to change the recorded filenames to be as in the below example, but
> it is not changing although I did restart for orkaudio service "service
> orkaudio stop, service orkaudio start" and I have the below outputs:
>
> [UserName@CC 16]# orkaudio debug | grep TapeFileNaming
> 2014-01-28 16:49:10,677  INFO taperegistry:62 - Registered processor:
> TapeFileNaming
>
>
>  <CapturePortFilters>LiveMonitoring</CapturePortFilters>
>         <TapeProcessors>BatchProcessing, Reporting,
> TapeFileNaming</TapeProcessors>
>         <TapePathNaming></TapePathNaming>
>
> <TapeFileNaming>Bilal,_,[year],[month],[day],_,[hour],[min],[sec],_,[localparty],_,[remoteparty]</TapeFileNaming>
>
> <BatchProcessingEnhancePriority>true</BatchProcessingEnhancePriority>
>
> But still the wave files in this format:
>
> 20140128_164915_BAPL.wav
>
> What I am missing to be able to get the wave files in this format:
>
>
> Bilal,_,[year],[month],[day],_,[hour],[min],[sec],_,[localparty],_,[remoteparty]
>
> Please note that currently it is stored at:
> /var/log/orkaudio/audio/2014/01/28/16/20140128_164915_BAPL.wav
>
> What I am missing?
>
> Regards
> Bilal
>
>
> ------------------------------------------------------------------------------
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> security intelligence. It gives you real-time visual feedback on key
> security issues and trends.  Skip the complicated setup - simply import
> a virtual appliance and go from zero to informed in seconds.
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If your speex is installed in /usr/lib or /usr/local/lib, it should be
found automatically.
Henri


On 29 January 2014 04:48, dmitry novikov <nov...@le...> wrote:

> hello.
>
> i have problem with libraries when i try to build orkaudio, after building
> and
> installing orkbaseccx
>
> here is the problem:
>
> /bin/bash ./libtool --tag=CXX   --mode=link g++  -g -O2 -lACE -lxerces-c -
> llog4cxx -lorkbase -lsndfile -lorkspeex  -o orkaudio OrkAudio.o
> libtool: link: g++ -g -O2 -o orkaudio OrkAudio.o  -lACE -lxerces-c
> /usr/lib/liblog4cxx.so /usr/lib/liborkbase.so /usr/lib/libsndfile.so
> -lorkspeex
> /usr/bin/ld: cannot find -lorkspeex
> collect2: ld returned 1 exit status
>
>
> so, how to tell ld where is orkspeex library ?
>
>
>
> ps
>
> Debian 7.0 x64
>
>
> ------------------------------------------------------------------------------
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>

The open source version of Oreka only works with port mirroring, i.e. it
will not accept SIP INVITEs from the CallManager as in BIB style recording.
Your best bet is to use Oreka to record calls via intercepting skinny and
RTP traffic using port mirroring, or else try the commercial version in
conjunction with BIB.

Henri


On 31 January 2014 17:27, Aloni, Nakul <nak...@us...> wrote:

>  Has anybody configured CUCM 9.1.2 with Oreka orkaudio-1.7-844? I set up
> CUCM for recording (all according to Cisco Documentation), but CUCM is not
> sending SIP invites to the Oreka server. I am running Oreka server on RH6
> on a VM. Any ideas?
>
>
>
>
> ------------------------------------------------------------------------------
> WatchGuard Dimension instantly turns raw network data into actionable
> security intelligence. It gives you real-time visual feedback on key
> security issues and trends.  Skip the complicated setup - simply import
> a virtual appliance and go from zero to informed in seconds.
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>
>

Has anybody configured CUCM 9.1.2 with Oreka orkaudio-1.7-844? I set up CUCM for recording (all according to Cisco Documentation), but CUCM is not sending SIP invites to the Oreka server. I am running Oreka server on RH6 on a VM. Any ideas?

hello.

i have problem with libraries when i try to build orkaudio, after building and 
installing orkbaseccx

here is the problem:

/bin/bash ./libtool --tag=CXX   --mode=link g++  -g -O2 -lACE -lxerces-c -
llog4cxx -lorkbase -lsndfile -lorkspeex  -o orkaudio OrkAudio.o  
libtool: link: g++ -g -O2 -o orkaudio OrkAudio.o  -lACE -lxerces-c 
/usr/lib/liblog4cxx.so /usr/lib/liborkbase.so /usr/lib/libsndfile.so -lorkspeex
/usr/bin/ld: cannot find -lorkspeex
collect2: ld returned 1 exit status


so, how to tell ld where is orkspeex library ?



ps

Debian 7.0 x64

Hello;

Thanks a lot for the help and all the members of this list.


I need to change the recorded filenames to be as in the below example, but it is not changing although I did restart for orkaudio service "service orkaudio stop, service orkaudio start" and I have the below outputs:

[UserName@CC 16]# orkaudio debug | grep TapeFileNaming
2014-01-28 16:49:10,677  INFO taperegistry:62 - Registered processor: TapeFileNaming


 <CapturePortFilters>LiveMonitoring</CapturePortFilters>
        <TapeProcessors>BatchProcessing, Reporting, TapeFileNaming</TapeProcessors>
        <TapePathNaming></TapePathNaming>

        <TapeFileNaming>Bilal,_,[year],[month],[day],_,[hour],[min],[sec],_,[localparty],_,[remoteparty]</TapeFileNaming>

        <BatchProcessingEnhancePriority>true</BatchProcessingEnhancePriority>

But still the wave files in this format:

20140128_164915_BAPL.wav


What I am missing to be able to get the wave files in this format:

Bilal,_,[year],[month],[day],_,[hour],[min],[sec],_,[localparty],_,[remoteparty]


Please note that currently it is stored at: /var/log/orkaudio/audio/2014/01/28/16/20140128_164915_BAPL.wav

What I am missing?

Regards
Bilal

Ok, it seems to be a dialer based on Asterisk.
No phone numbers are to be seen in SIP INVITEs from the Asterisk to the
phones, so your best bet might be to contact the developer of the dialer
and see if they can inject the phone numbers as custom fields into the SIP
INVITEs.
When done, it's possible to extract these custom fields by using the
SipExtractFields configuration option in the orkaudio config.xml

Henri


On 20 January 2014 04:34, driver <dr...@op...> wrote:

> This is a capture from the extension side.
> Thank you,
> Marcin
>
> W dniu 2014-01-18 00:06:33 użytkownik Henri Herscher <
> hen...@gm...> napisał:
>
> Are you recording the extension side or the trunk side?
> Could you please report what the SIP INVITEs that you capture look like?
>  (Use wireshark with filter "sip.Method == INVITE" and export byte as
> printable text)
> Henri
>
>
> On 17 January 2014 06:53, driver <dr...@op...> wrote:
>
>> Hello,
>>
>> I'd like to use some dialer software inside my company, but I found a
>> problem regarding this.
>> All recordings are captured, but there is no remote party phone number
>> present.
>> Instead there is a dialer IP in this field. The question is what should I
>> do to be able to see in Oreka what numbers the dialer is calling to?
>> I need to search recordings by remote party numbers.
>> Is there is a chance that dialer might replace its own IP with actually
>> calling number (modify sip packets)?
>> I don't want to stop using Oreka, because it works very well.
>>
>> Marcin
>>
>>
>> ------------------------------------------------------------------------------
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No.     Time           Source                Destination           Protocol Length Info
   5731 30.388192000   172.23.12.11          172.23.14.44          SIP/SDP  960    Request: INVITE sip:n@172.23.14.44:1448 |

Frame 5731: 960 bytes on wire (7680 bits), 960 bytes captured (7680 bits) on interface 0
Ethernet II, Src: Cisco_82:0e:80 (ac:f2:c5:82:0e:80), Dst: Dell_ed:43:98 (a4:ba:db:ed:43:98)
Internet Protocol Version 4, Src: 172.23.12.11 (172.23.12.11), Dst: 172.23.14.44 (172.23.14.44)
User Datagram Protocol, Src Port: sip (5060), Dst Port: oc-lm (1448)
Session Initiation Protocol (INVITE)
    Request-Line: INVITE sip:n@172.23.14.44:1448 SIP/2.0
    Message Header
        Via: SIP/2.0/UDP 172.23.12.11:5060;branch=z9hG4bK55d8f709
        Max-Forwards: 70
        From: "Anonymous" <sip:ano...@an...>;tag=as41bea479
        To: <sip:n@172.23.14.44:1448>
        Contact: <sip:anonymous@172.23.12.11:5060>
        Call-ID: 0748abba56871cb40ec1046a10a8d84a@172.23.12.11:5060
        CSeq: 102 INVITE
        User-Agent: FPBX-2.11.0(1.8.23.0)
        Date: Fri, 17 Jan 2014 11:17:09 GMT
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
        Supported: replaces, timer
        Call-Info: <uri>;answer-after=0
        Alert-Info: Ring Answer
        Content-Type: application/sdp
        Content-Length: 284
    Message Body
        Session Description Protocol
            Session Description Protocol Version (v): 0
            Owner/Creator, Session Id (o): root 2024192666 2024192666 IN IP4 172.23.12.11
                Owner Username: root
                Session ID: 2024192666
                Session Version: 2024192666
                Owner Network Type: IN
                Owner Address Type: IP4
                Owner Address: 172.23.12.11
            Session Name (s): Asterisk PBX 1.8.23.0
            Connection Information (c): IN IP4 172.23.12.11
            Time Description, active time (t): 0 0
            Media Description, name and address (m): audio 10618 RTP/AVP 0 8 3 101
            Media Attribute (a): rtpmap:0 PCMU/8000
            Media Attribute (a): rtpmap:8 PCMA/8000
            Media Attribute (a): rtpmap:3 GSM/8000
            Media Attribute (a): rtpmap:101 telephone-event/8000
            Media Attribute (a): fmtp:101 0-16
            Media Attribute (a): ptime:20
            Media Attribute (a): sendrecv

Are you recording the extension side or the trunk side?
Could you please report what the SIP INVITEs that you capture look like?
 (Use wireshark with filter "sip.Method == INVITE" and export byte as
printable text)
Henri


On 17 January 2014 06:53, driver <dr...@op...> wrote:

> Hello,
>
> I'd like to use some dialer software inside my company, but I found a
> problem regarding this.
> All recordings are captured, but there is no remote party phone number
> present.
> Instead there is a dialer IP in this field. The question is what should I
> do to be able to see in Oreka what numbers the dialer is calling to?
> I need to search recordings by remote party numbers.
> Is there is a chance that dialer might replace its own IP with actually
> calling number (modify sip packets)?
> I don't want to stop using Oreka, because it works very well.
>
> Marcin
>
>
> ------------------------------------------------------------------------------
> CenturyLink Cloud: The Leader in Enterprise Cloud Services.
> Learn Why More Businesses Are Choosing CenturyLink Cloud For
> Critical Workloads, Development Environments & Everything In Between.
> Get a Quote or Start a Free Trial Today.
>
> http://pubads.g.doubleclick.net/gampad/clk?id=119420431&iu=/4140/ostg.clktrk
> _______________________________________________
> Oreka-user mailing list
> Ore...@li...
> https://lists.sourceforge.net/lists/listinfo/oreka-user
>