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From: Tom W. <tom...@gm...> - 2016-07-27 11:54:49
|
Hi, Can you please tell me the steps to build oreka GPL. I have studied the document and when I compile it, it gives lots of errors. I have visual c++ 2008 express edition. Oreka source code of version 1.2 Thanks, Tom |
|
From: Tom W. <tom...@gm...> - 2016-07-21 12:59:29
|
Hi,
I am using Oreka GPL to record calls of from a Avaya PBX. I have the
completed setup done.
Now, as far my understanding goes, Oreka should be able to capture all the
data coming to the device it is monitoring.
But in my case, Oreka is only able to record one side of the conversation,
customer side conversation. It records all calls after the call is
transferred to someone else form agent side.
Also, I did some checking and turned off shuffling on Avaya PBX for a
extension. Now that extension, is recording both sides of conversation.
Basically, I want to know :
1. Why Oreka is not able to record both side of conversation.
2. After Call is transferred to another agent, Than how come it can
record both side conversation.
3. What is happening when shuffling is disabled, so it can record the
calls easily.
4. Is it limitation of Oreka.
5. Is there something I am missing, or is there any work around for
this case.
I would be very glad if you can help me with this.
Thanks,
Tom
|
|
From: Memorex <mem...@gm...> - 2016-07-04 13:13:46
|
Please help. I get this: 2016-07-04 15:05:52,134 ERROR orkclient:39 - connector.connect() errno=10061 timeout:5 http://localhost:8080//orktrack/command?type=init&name=orkaudio-BOR24188L&hostname=BOR24188L&servicetype=A&tcpport=59140&protocol=&fileserveport=8080&contextpath=%2Faudio&servepath=&absolutepath=c%3A%5Coreka%5Caudio&streamingport=59120&username=&password=&sshport=22&hostname=BOR24188L& 2016-07-04 15:04:47,967 WARN root:82 - OrkTrack::Run(): [localhost,8080] Could not contact orktrack Why? nothing gets recorded, and i cant reach 8080 web thinghy |