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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
2296 Products for "customer" with 2 filters applied:
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1
Bright Pattern
Bright Pattern
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. ... -
2
iQuote Xpress
iQuote Xpress
Most proposal automation and quoting software requires days of training or paying for help from an IT consultant with a Ph.D in APIs just to get started. But with iQuoteXpress (IQX), we do the heavy lifting to rapidly deliver a customized, integrated, and fully supported sales proposal and quoting solution. It’s a configure, price, quote system that's easy to roll out and easy to use. Your sales proposals should reflect your brand values. IQX tailored proposal templates will help ensure a consistent look and feel for every quote you put in a customer's hands. We’ll build a custom, branded dashboard for your quoting software, and load your catalog of products, services, pricing schedules, even your customers and accounts. ...Starting Price: $39 per year -
3
Salesforce Marketing Cloud
Salesforce
Reach individual customers through hundreds of features to help you create tailored, relevant content — from basic email marketing tools to sophisticated cross-channel campaign functionality. Connect data across multiple sources and devices to gain a unified view of the customer. Capture and activate first-, second-, and third-party data to know your customer, and drive growth by reaching new audience segments. -
4
vtenext
vtenext
...Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!">
Starting Price: $24/month -
5
Copper
Copper
Use Google Workspace? Then you should use Copper. Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.Starting Price: $9 per user per month -
6
ProveSource
Configo LTD
...Have you ever been even more excited to try a new restaurant because you see it’s busy and popular? Well, same goes for your website. It’s hard to tell how “hot” a website is. ProveSource makes your customers’ online experience as informative and compelling as visiting a real place. ProveSource increases conversions by highlighting recent orders, product reviews, and a variety of other customer behaviors on your website. ProveSource is a no-brainer for increasing your conversions. Start converting your visitors to customers today! -
7
Social HorsePower
Social HorsePower
...We actively invite our customers to participate in the development cycle. We have short 4 week sprints. You vote on the features you want next. We get to work making them.Starting Price: $249 per month -
8
Ocean.io
Ocean.io
...You can grow your revenue by keeping more customers on board and finding areas for upsell. -
9
Leadoo
Leadoo
...On average, Leadoo users see a 74% increase in conversion rates within 12 months, making it a critical tool for driving revenue and efficiency. Incorporating Leadoo into your digital strategy ensures that your website not only attracts visitors but also converts them into loyal customers, optimizing both your marketing efforts and overall business performance.Starting Price: €699 per month -
10
ViralSweep
ViralSweep
Viralsweep is easy-to-use and the fastest, most cost-effective way to set up a full-service, compliant promotion. Giancarlo and the team are incredibly responsive and helpful when working through custom requests. Collect the email addresses of your entrants. You own this data, we'll never contact them. Incentivize users with additional entries for performing a wide variety of social actions. Build custom forms to collect data from your entrants like name and address, or create your own custom fields. See the growth of your email list and social channels with our real-time analytics. ...Starting Price: $49 per month -
11
Alyce
Sendoso
...You'll find that what makes them tick, also makes them act. Turn things that 'we all send' into things that 'we all love' and delight more customers with less hassle by managing your swag from a custom swag marketplace of your very own. Built for the enterprise to drive conversions, build pipeline and measure the impact of your spend. -
12
OnePress
OnePress
...Boost checkout conversion with 1-click login & accelerated payments for e-commerce. Increase Checkout Conversion. With only a single click required, instead of a lengthy normal form, customers have seen an increase of 5-20% in conversion! Capture Abandoned Cart Revenue. Because we capture customer information & consent in one click, you'll get a lot more customers to leverage in your e-mail campaigns, boosting revenue. 10X Faster. 1-Click signups, take just 2 seconds, compared to ~ 40 seconds for typing in an e-mail address, first name, & last name. ... -
13
Wishloop
Wishloop
Create high-converting marketing campaigns in minutes, without coding. Lead generation is the heartbeat of every business. Wishloop makes it easier than ever before to generate leads across all your marketing channels. Customize to your heart’s content, with true free-form design control and 30+ different drag-&-drop design elements. Most visitors aren’t ready to buy first time – so get them to subscribe to your list and nurture them into customers. Generate more first-time and repeat buyers by promoting your irresistible offers and incentives. Most visitors aren’t ready to buy first time – so get them to subscribe to your list and nurture them into customers later. ...Starting Price: $47 per month -
14
Solitics
Solitics
...Solitics centralizes your data and provides you with the best utilization tools out there. Whether it’s automation, personalization, product enhancement, analytics or execution – Solitics has got you covered! Marketing Automation. Real-time customer journeys based on all your data Personalized engagements across any marketing channel. Automated analysis of your retention and conversion performance. Machine-based decisions. Technology That Spans Across Industries. Gaming. Trading eCommerce. B2C Brands. For Marketing Teams. Best in class attribution. Analyze campaign impact on revenues across all marketing channels, using data streamed from backend sources. -
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Amplemarket
Amplemarket
...Find the right prospects based on filters like job title, industry, location, Technology stack and many more. Create multiple Customer Profiles and A/B test different target audiences. -
16
BatchGeo
BatchGeo
BatchGeo is a web-based tool that allows users to quickly and easily create maps from location data. With BatchGeo, users can take a list of addresses or coordinates and turn them into a customized map that can be shared with others. The service is often used for business purposes, such as creating a map of customer locations or sales territories, but it can also be used for personal purposes, such as mapping out a road trip or vacation itinerary. To use BatchGeo, users simply upload a spreadsheet of location data or copy and paste it into the tool. ...">
Starting Price: $99 per month -
17
Usearch
Usearch
...Its groundbreaking technology generates synthetic data that is identical to real users’ data, thus making it accurate, scalable, independent and truly private. Build large-scale custom web search engines. Build your own topical or domain-specific customized web search engine, such as a finance search engine, a news search engine or a large-scale search engine that concentrate on a portion of the world wide web or on the world wide web in its entirety. Enrich your app or website with data and content from billions of webpages, news articles and images with a simple API call. ... -
18
Everlytic
Everlytic
Everlytic’s bulk messaging and automation platform enables you to: - Grow your marketing lists - Create personalized emails, texts + more - Track message engagement Want to help your customers feel more connected to your brand? Of course you do! Because connected customers buy more from you, more often. Personalized automated marketing is the key. That’s why we created a single platform for sending hyper-personalized emails, text messages, voice broadcasts, and push notifications – easily, automatically and at scale. ... -
19
Inception CRM
D3S
...It offers end-to-end support to reps in the field, helping them plan, execute and optimize their sales campaigns. Inception CRM guides users through their daily tasks, while providing valuable insight into their customers, territories and opportunities. Inception CRM’s powerful search helps sales reps quickly find the right customers, while detailed customer cards tell them everything they need to know. Inception’s intelligent workflow-based planner keeps field sales reps productively focused on the right tasks so that every sales campaign is a success. -
20
Factors.ai
Factors.AI
Factor-in your marketing efforts to decode customer behaviour, optimize ROI, and determine marketing’s influence on pipeline and revenue. Robust out of the box integrations to your martech stack, resulting in a 1 week onboarding cycle. Flexible and configurable attribution engine to allocate conversion credit to relevant touchpoints. Consumer grade User Experience for Analysis, defining Custom Events and Dimensions.Starting Price: $99 per month -
21
Reprise
Reprise
Product and engineering teams have a mandate to build product for real customer usage. If a feature takes 15 minutes to set up but keeps a customer happy for 5 years, that’s a good tradeoff. Sales and marketing teams have a different mandate. Their prospects want to see the “ah-ha” moments of the product without spending those 15 minutes. And most sales or marketing teams do not have the dedicated engineering resources to create (or maintain!) -
22
StartupFlux
StartupFlux
Custom solutions to help sales & marketing teams improve ROI, increase revenue, & help them do what they do best, more efficiently! Discover, track & connect with your customers, competitors, markets, and prospects to start the discussions and close deals faster. Monitor and analyze your, competitors & your customer's marketing to write, share and engage better.Starting Price: Free -
23
Goava
Goava
...Goava’s recommendation engine helps you focus on your most likely customers. This allows you to spend your time on the right company and maintain relevant and interesting dialogues with your new customers. By working data-driven you can sell both smart and data-driven. You will have more time to sell and better quality of your dialogues with the target group. Goava’s Sales Intelligence platform recommends which companies you and the entire sales team should process next. ...Starting Price: $350.88 per month -
24
nVision Mobile
nSales
...Product details such as stock level, prices, and pictures are always updated and new products can be added daily. Products can be presented in a quick and convincing way. Products can be grouped in sections according to color, size, and model number. For each customer, there is a complete order and visit history. This way you get a quick overview before meeting with the customer. With the camera, you can upload pictures of shop decorations or defective products.Starting Price: Free -
25
KnowledgeNet.ai
KnowledgeNet.ai
Make the most of your customer relationships with KnowledgeNet.ai! Our intelligent knowledge sharing tool leverages AI to identify and surface relationships you didn't know you had, discover powerful insights related to your customers and prospects, and surface opportunities and warm introductions. Get the most out of every customer interaction today with KnowledgeNet.ai!Starting Price: $4.99 per month -
26
OrderCast
OrderCast
Meet OrderCast, the new standard enabling wholesalers to boost their business and easily manage their B2B orders online. The OrderCast front office offers a personalized and intuitive B2B ecommerce experience with features such as custom catalogs, one-click ordering, order history, and powerful search capabilities. Intuitive B2B e-shop to streamline your customers' ordering process. Advanced pricing and discount rules for each customer based on their purchasing history and volume. Integration with ERP system to ensure real-time inventory availability and accurate order fulfillment. ... -
27
Integral
PartyPlan Solutions
...Integral is equipped with all of the tools you need to maintain and expand a successful direct sales business. Leverage our all-in-one solution for all of your staff, sales force, and customer needs, accessible from any device. Get all the tools you need to stay on top of your business and successfully grow without changing systems. Toggle features to adapt to your brand as needed. Integrate with the tools and systems you love through open API capabilities. Our software is a complete ecommerce solution specializing in enabling your sales force to sell to customers and recruit other sales force members. ... -
28
Kademi
Kademi
Kademi helps companies turn transactional relationships into long-term valued partnerships by onboarding partners, incentivizing sales growth, and rewarding loyalty. Explore the powerful features behind Kademi’s all-in-one PRM Software that customers use to build highly successful channel partner solutions. Manage the entire lifecycle of partners from onboarding, automating engagement, targeting, and managing data. Tools to incentivize partners to achieve sales targets, calculate payouts, and reward sales growth and loyalty. Sell product online using Kademi’s eCommerce capabilities and set up workflows to collect payments. ...Starting Price: $800/month -
29
portatour
portatour
...Visit more customers, drive fewer miles. -
30
All Digital Rewards
All Digital Rewards
All Digital Rewards is a privately-owned loyalty agency that understands the vital component that drives a company success – people. ADR expertly assists clients design, build, launch, and manage consumer, employee, and channel incentive reward programs. Our cloud based advanced STACK ™ reward management platform and technologies, RESTful API, and an extensive offering of incentives and rewards, including Visa® Prepaid Card products, gift cards, merchandise, and digital rewards that ensure...