[go: up one dir, main page]

Results for: customer - Page 24

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

2295 Products for "customer" with 2 filters applied:

Sort By:
Sales Mexico Clear Filters & Widen Search
  • 1
    Heap

    Heap

    Contentsquare

    Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay...
    1 Rating
    Starting Price: $500.00/year
    View Software
  • 2
    WebEngage

    WebEngage

    WebEngage

    WebEngage is the best-in-class marketing automation software suite that helps business-to-consumer (B2C) companies improve user retention and drive more revenues. Cloud-based and easy to use, WebEngage aids businesses in managing cross-channel communication with their customers while allowing them to send messages via Emails, SMS, mobile push notification, web push notification, on-site alerts, in-app messaging, IVR, Facebook & Whatsapp. The solution includes cross-device tracking, live...
    5 Ratings
    View Software
  • 3
    Synerise

    Synerise

    Synerise

    Synerise is an AI-driven Customer Data & Experience Platform (CDXP). Comprehensive, data-driven solution that centralizes and utilizes customer data to enhance marketing and engagement. Leveraging advanced artificial intelligence, Synerise aggregates data from various sources, creating detailed, real-time customer profiles. Key Strengths of Synerise Synerise excels in several key areas that set it apart from other platforms: - Real-time capabilities. Powered by TerrariumDB, our...
    View Software
  • 4
    Zakeke

    Zakeke

    Futurenext

    Zakeke is a cloud based, cross platform solution that empowers eCommerce businesses with live product customization, advanced 3D visualization, immersive Augmented Reality and Virtual Try-On. Our Visual Customizer allows customers to personalize their products with text, images and designs effortlessly and get print-ready files directly in their back-office. Transform shoppers intro creators with our 3D Configurator. Craft unique products using preferred components, no coding or 3D skills...
    Starting Price: $19.90
    View Software
  • 5
    Pendo

    Pendo

    Pendo

    Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific...
    View Software
  • 6
    Piwik PRO

    Piwik PRO

    Piwik PRO

    ... offers 100% data ownership. None of it is ever sent to other servers or third parties whether you choose the On-Premises or Cloud solution. Combine data collected through Piwik PRO Analytics Suite to build highly accurate profiles of your customers and research user behavior patterns on the most granular level. Integrate first-party data from web analytics, your company’s CRM, offline sources (including CSV files), forms, and other sources. Get a complete picture of your customers’ behavior.
    1 Rating
    Starting Price: $500 per month
    View Software
  • 7
    ClientPoint

    ClientPoint

    ClientPoint

    ClientPoint Enterprise platform helps you easily manage document and proposal generation, automation, tracking and AI-powered business relationship workspaces (called ClientPoints) and relationship sidebar for prospects, customers and partners. Schedule, message, video conference, share content, e-sign, and pay all in one place. Propose & close deals faster, serve & grow clients better, and transform your most valuable business relationships. The enterprise platform allows for integration...
    View Software
  • 8
    Workbooks

    Workbooks

    Workbooks

    Workbooks joins up your entire business, helping everyone work better, work together, and work in the right way with a single cloud-based CRM solution. Marketing can generate more high-quality leads, sales can close more deals, finance can invoice quickly and easily, and support can deliver exceptional service. With secure anytime, anywhere access across all devices and seamless integration with your current systems, Workbooks gives your teams a single 360-degree view of your customers...
    Starting Price: $39.00 per user per month
    View Software
  • 9
    GoHighLevel

    GoHighLevel

    HighLevel

    ... intuitive platform allows you to create full featured websites with custom menus. Create high-performing and captivating landing pages all in one place. Built right in is the ability to capture leads through Surveys and capture forms. You can integrate directly with our page builder or embed them on your own sites. The major step for many business is to capture appointments and request appointments. We've built our own calendar application within HighLevel.
    1 Rating
    Starting Price: $97 per month
    View Software
  • 10
    SMART Software
    Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management...
    Starting Price: $74.99
    View Software
  • 11
    AiTrillion

    AiTrillion

    AiTrillion

    AiTrillion is the only All-in-one automated marketing platform which has a package of all the required tools at one place to help the eCommerce sellers to amplify their sales with engaging unique features and integrated actionable analytics. AiTrillion’s sole motive is to introduce an eCommerce marketing platform for online sellers making an easy space for them to influence more buyers by controlling their own brand and customer experience for generating more sales. AiTrillion compiles your...
    1 Rating
    Starting Price: $29 per month
    View Software
  • 12
    CloudLead

    CloudLead

    CloudLead

    Harness the true power of outbound by acquiring custom data that’s tailor made for your business. Power your sales and marketing decisions with Cloudlead’s custom data points to better personalize your outreach efforts. Maximize your investment on inbound and/or re-marketing activities with enriched verticals. Whether you’re looking for firmographic, technographic, demographic and lead insights, Cloudlead will add-on the insights you value most. Enrich with more verticals like hiring activity...
    View Software
  • 13
    SemanticForce

    SemanticForce

    SemanticForce

    SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection....
    View Software
  • 14
    Bitrix24

    Bitrix24

    Bitrix24

    .... The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.
    Leader badge">
    15 Ratings
    Starting Price: $ 49 per month
    View Software
  • 15
    Dynamic Yield

    Dynamic Yield

    Dynamic Yield

    Maximize user engagement, conversions, and overall revenue with Dynamic Yield, an automated conversion optimization platform. Dynamic Yield enables users to personalize, check recommendations, monitor behavioral messaging, and make tests. Dynamic Field allows users to transform their audience data into actionable user segments. Dynamic Field also improves marketing ROI with contextualized campaigns.
    View Software
  • 16
    MarketSharp

    MarketSharp

    MarketSharp Software

    MarketSharp is a simple-to-use, web-based customer relationship management (CRM) software solution designed specifically for contractors, remodelers, and home improvement professionals. With mobile accessibility and enterprise-level features that include task scheduling, project estimation, lead management, and project management capabilities, MarketSharp helps create satisfied referral-giving customers, generate more qualified leads, close more profitable sales, and increase production volume.
    Starting Price: $70.00/month/user
    View Software
  • 17
    Kommo

    Kommo

    QSOFT

    Kommo (formerly amoCRM) is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love its powerful analytics, reporting and automation tools. It's the perfect messenger-based sales solution for entrepreneurs and SMBs.
    2 Ratings
    Starting Price: $15/month/user
    View Software
  • 18
    Logicbox

    Logicbox

    Logicbox Software

    Logicbox offers a full suite of cloud-based business management modules and functions that can be configured to incorporate and automate the unique processes and workflows of a company, creating a single, integrated system. Features range from account management, prospecting, CPQ, and production as well as invoicing, purchasing and inventory management for distribution, installation, and service. Using the admin tools, the platform also provides custom notifications, approvals, permissions...
    Starting Price: $55.00/month/user
    View Software
  • 19
    Solidify

    Solidify

    Solidify

    Solidify is an eCommerce and Configure-Price-Quote solutions that help manufacturers succeed in today’s competitive environment. With their intuitive Sales Portal, organizations can create an elegant Product Catalog and Product Configurator to give users access to their accounts anytime, anywhere. Easily check inventory, pricing, order status and even reorder, without having to check in with customer service or the sales team. In addition, Solidify can eliminate up to 85% of manual order...
    View Software
  • 20
    RealZips

    RealZips

    RealScenario

    RealZips is a global territory management for Salesforce. The app provides geographic structure to all Salesforce data, based on zip codes, postal codes and partial postal codes. This empowers sales and customer service teams to easily find market potential in every area, and run laser-focused marketing and sales activities.
    1 Rating
    Starting Price: $25.00/month/user
    View Software
  • 21
    Adsoup

    Adsoup

    Adsoup

    Everything Chat, Meets CRM. Install Adsoup live chat onto unlimited sites, Connect unlimited Facebook pages, a company email account, Whatsapp, LINE, SMS, Twitter DM and receive Facebook Leadgen forms directly into your new CRM and Sales reporting tool.
    1 Rating
    Starting Price: $25.00/month
    View Software
  • 22
    Zoho One
    Replace your patchwork of cloud applications, legacy tools, and paper-based processes with one operating system for your entire business. Zoho One gives you one integrated system to transform your business' disparate activities into a more connected and agile organization. Increase productivity across your business, deliver better customer experiences, and much more. Collect leads in one place, close deals quickly, create quotes and invoices, sign contracts digitally, get paid, and track every...
    4 Ratings
    Starting Price: $45.00/month/user
    View Software
  • 23
    SalesEyes

    SalesEyes

    SalesEyes

    Access and edit your customer data anytime, anywhere. View and edit client information as well as orders, product range, communication history, including calls, meetings and notes. Easily input field sales information and manage product service order lifecycle. Daily activities are automatically scheduled for each salesman, based on your preferences. Scheduled activities appear on the calendar and map. Access product description, pictures, tech specifications, promotions, news and other product...
    Starting Price: $3.50/month/user
    View Software
  • 24
    Salesforce Automation
    Salesforce Automotive Cloud is a powerful and innovative solution designed specifically for automotive manufacturers and dealers. With this platform, businesses can streamline their operations and enhance their customer experience, while leveraging advanced analytics to drive growth and profitability. ADVANZ101 is proud to offer Salesforce Automotive Cloud as part of our suite of cutting-edge technology solutions. This feature allows businesses to manage their dealer networks more effectively...
    View Software
  • 25
    InSiteTrack

    InSiteTrack

    InSiteTrack

    Insitetrack is the most comprehensive & feature rich price management service on the market. We tailor this around the focus of going above and beyond with your business objectives. This, alongside our focus on becoming partners in our customer’s success, ensures you gain a competitive edge through reliable, precise information and insights. Take advantage of the timesaving capabilities. Insitetrack automates capturing, analysing and responding to competitor price changes. The web...
    View Software
  • 26
    CatalogPlayer

    CatalogPlayer

    CatalogPlayer

    CatalogPlayer's products are specially oriented towards facilitating the evolution of the aspects that most influence the sales process, in companies of any sector and size. Administration and channeling of all the company's commercial and marketing information to salespeople and customers from a single point. Professional digital tools with which to plan, manage your portfolio and facilitate the sales process, placing orders via tablet or offers at the moment. Apps and web solutions designed...
    View Software
  • 27
    Adestra

    Adestra

    Upland Software

    Email automation software that inspires engagement. Engage your email audience with personalized content that drives conversions. Deliver engaging email at every step of the customer journey. Deepen customer relationships with automated and personalized email programs. Design beautiful emails without knowing a line of code using an intuitive email builder and built-in render previews. Personalize each email with demographic and behavioral data and deliver product and content recommendations...
    View Software
  • 28
    Kugamon

    Kugamon

    Kugamon

    ... picture of every customer engagement. 100% Lightning interface makes adoption easy. Blazing performance eliminates wait-times for quotes, orders, and invoices, while reducing keying errors. Increase overall rep productivity - keep your customers happy. Built with App Empathy Kugamon help those new to Salesforce become experts in Closing. Revenue attainment becomes easier with every new hire.
    View Software
  • 29
    SmartrMail

    SmartrMail

    SmartrMail

    Get more sales with personalized email marketing. SmartrMail provides all the tools for your e-commerce store to get more sales from email marketing. Easy-to-use automation, beautiful newsletters and advanced segmentation. SmartrMail also analyses your customers’ purchase history and browsing behaviour to deliver automated, individual personalized emails. We send your customers the products they’ll like, at the right time.
    5 Ratings
    Starting Price: $29/month
    View Software
  • 30
    2VizCon Sales
    ... by Experian Mosaic UK, our customer insights platform drives your complete customer journey to provide better insights at every point. Start with a quick introduction of your business and the solutions you’d like to be able to build internally. Then we’ll tell you about how our platform works, what you can expect from us and solutions that we’ve built before.
    View Software

Related Categories