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Results for: customer - Page 22

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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.

2295 Products for "customer" with 2 filters applied:

  • 1
    DataFinder

    DataFinder

    ByteDance

    All the tools you need to drive growth. Create experiences that engage and convert more users with DataFinder, a BytePlus DataRangers product. Understand your customers better. Make data-driven decisions with industry-leading analytics, A/B testing and messaging capabilities. Discover in detail how your users interact with your offerings to improve their experience and lead them to take action. Identify and analyze users in groups based on their behaviors or actions, and compare them against...
  • 2
    GBSN Research

    GBSN Research

    GBSN Research

    GBSN Research solves your hardest data challenges through artificial intelligence and human competencies. We are a data analytics and AI solutions provider solving complex problems with technology. By aligning strategy and execution, we help clients with their digital transformation, scale with flexibility, and creating a digital customer experience. Need datasets to train your latest tool or are you currently looking for someone who can help you with the setup and quality assurance for your...
  • 3
    DataCaptive

    DataCaptive

    DataCaptive

    With DataCaptive™ be assured of the best-in-class services that provide a highly accurate database for all your marketing needs. Enhance your business and keep thriving through the marketplace with actionable insights, easy access to targets, increased revenue, and ROI. We are a Custom B2B Data Intelligence provider built to empower establishments to accomplish sustainable growth through an intent-based data-driven solution. Our actionable insights have proven to enhance lead generation...
  • 4
    Veeva Link

    Veeva Link

    Veeva Systems

    Veeva Link delivers real-time customer intelligence to enable relevant engagement with key people. Identify and prioritize key people and foster informed, high value interactions. Drive alignment across field teams, channels, and geographies. Keep a pulse of your scientific platform and competitive activity to tailor your strategies. Provides real-time customer intelligence on key people in 12 different therapeutic areas. Leverage Link's global presence to identify current and emerging leaders...
  • 5
    SiteContact

    SiteContact

    Teknikforce

    SiteContact is a Facebook autoresponder that helps to build a great Facebook list in 4 different ways. This software boosts open rate 7 times compared to email marketing and helps to reach more customers. It can generate more leads without any opt-in form and offers 100% inboxing rate. Features of SiteContact: * Grabs leads from any site or webpage. * Allows its users to send broadcast messages easily. * Easy set-up for welcome messages for new subscribers. * Guarantees 100% inboxing...
    Starting Price: $37/year
  • 6
    IdeaCloud

    IdeaCloud

    IdeaCloud

    IdeaCloud offers a new mix of services and technology to help brands find and retain new customers through a powerful interactive platform. IdeaCloud is an interactive storytelling platform that elevates discussions about technology by creating a context that customers easily understand. Through a patent-pending, cloud-based trigger system, IdeaCloud creates vivid visualizations that showcase technology—putting it in motion across multiple screens and devices with a click, touch or swipe. Idea...
  • 7
    Profitics

    Profitics

    Profitics

    Profitics CEM Suite is powerful collaboration and integration platform for both intra-enterprise and inter-enterprise workflow management. We integrate cutting-edge web and analytics technologies to create out-of-the-box software solutions that solve difficult challenges for our clients. Creating a collaboration platform to exchange information between vendors, customers and suppliers. Growing an engaged and participative community around a brand or product(s). Driving better business outcomes...
  • 8
    Everlytic

    Everlytic

    Everlytic

    Everlytic’s bulk messaging and automation platform enables you to: - Grow your marketing lists - Create personalized emails, texts + more - Track message engagement Want to help your customers feel more connected to your brand? Of course you do! Because connected customers buy more from you, more often. Personalized automated marketing is the key. That’s why we created a single platform for sending hyper-personalized emails, text messages, voice broadcasts, and push notifications...
  • 9
    iONE360

    iONE360

    iONE360

    ... using Augmented Reality and combine all those products in our room planner. With its CTO and CPQ features it enables both backoffice and customers to customize complex products and order them without any mistakes. Visualizing each step in the buying process takes away customers' doubts in minutes and encourages them to buy your products with confidence. Conversion rates will increase with 27% - 70%. And due to the up- and cross-sell opportunities of the roomplanner, customers tend to spend 3x...
    Starting Price: €250
  • 10
    Inception CRM
    Inception CRM is a robust and user-friendly CRM solution for primary and specialty care as well as retail pharmacy life science field sales teams. A GDPR-compliant solution, Inception CRM is fully adapted to the needs of European life science organizations. It offers end-to-end support to reps in the field, helping them plan, execute and optimize their sales campaigns. Inception CRM guides users through their daily tasks, while providing valuable insight into their customers, territories...
  • 11
    CIS-Companion Route
    Our Companion® Route software offers incomparable advantages to optimize your delivery processes. There are various predefined billing, ordering and return screens allowing the mobile user to quickly and efficiently enter the quantities to be invoiced, by product and by customer. The mobile user can be prompted to answer a series of questions and take photos. Responses and photos taken will then be accessible from office reports to analyze the results. Sales and return statistics...
  • 12
    Factors.ai

    Factors.ai

    Factors.AI

    Factor-in your marketing efforts to decode customer behaviour, optimize ROI, and determine marketing’s influence on pipeline and revenue. Robust out of the box integrations to your martech stack, resulting in a 1 week onboarding cycle. Flexible and configurable attribution engine to allocate conversion credit to relevant touchpoints. Consumer grade User Experience for Analysis, defining Custom Events and Dimensions. Library of curated templates based on the best practices from high...
    Starting Price: $99 per month
  • 13
    The Channel Success Platform
    Manage both B2B and B2B2C channel incentives all from one platform. Develop channel incentive strategies, rapidly test and learn and analyze critical data to uncover deep insights. Stop the guessing and use data to maximize incentive ROI. 360insights’ consumer rebate programs build lifetime value for brands by transforming the consumer rebate experience. Deliver a superior consumer experience with the industry’s best online redemption process. Understanding customer behavior is key, and the 360...
  • 14
    Reprise

    Reprise

    Reprise

    Product and engineering teams have a mandate to build product for real customer usage. If a feature takes 15 minutes to set up but keeps a customer happy for 5 years, that’s a good tradeoff. Sales and marketing teams have a different mandate. Their prospects want to see the “ah-ha” moments of the product without spending those 15 minutes. And most sales or marketing teams do not have the dedicated engineering resources to create (or maintain!) a specialized demo version of the product...
  • 15
    Mailsoftly

    Mailsoftly

    Mailsoftly

    Mailsoftly is an affordable user-friendly email sending software at scale. To grow your business, Mailsoftly gives you the opportunity to reach your customers with personalized emails. Mailsoftly allows you to segment your contacts so that you can get more effective results via sending the right emails to the right target groups. Users can tag their contacts according to their differences, location, age, preferences, etc. The personalized email feature is the best way to make your customers...
    Starting Price: $39/month
  • 16
    LightningCAD

    LightningCAD

    RoleModel Software

    Dynamic, user-guided design, delivered over a browser, with instant access to estimations, parts lists, shopping carts, 3D-printer-ready files, etc. Output tailored to your needs. Your business rules are built into the software. We extract your expertise and put it into code that empowers your team to focus on the complex parts of their job while your system does the rest. No learning curve. Visual design as simple as drag and drop places control into the hands of your sales team, your customer...
  • 17
    EPASS Enterprise

    EPASS Enterprise

    EPASS Software

    All your business needs. All in one point of sale system. Our tech is your salesperson’s ultimate tool—from point of sale all the way through to delivery. Here’s the thing: we couldn’t cram all the features EPASS Enterprise has onto this page. It’s been evolving for over 40 years. Complete with build-outs and customizations, we’ve developed solutions to anticipate your needs and create the best possible POS system for your industry. A full suite of tools to handle both Sales and Service...
  • 18
    Seva

    Seva

    Seva

    Knowledge automation for customer-facing teams. Teams waste too much time trying to find the information they need to just do their jobs. Seva gives customer-facing teams frictionless access to the wisdom they need, enabling them to achieve better business outcomes faster than they ever have before. Our AI puts your team’s collective knowledge behind every sale, marketing, and customer support member, in real-time. Time wasted searching for and recreating information is time not spent engaging...
  • 19
    StartupFlux

    StartupFlux

    StartupFlux

    Custom solutions to help sales & marketing teams improve ROI, increase revenue, & help them do what they do best, more efficiently! Discover, track & connect with your customers, competitors, markets, and prospects to start the discussions and close deals faster. Monitor and analyze your, competitors & your customer's marketing to write, share and engage better. Analyze, learn and improve the ROI by targeting the right audience. Cloud-based solutions are accessible 24/7, anywhere in the world...
    Starting Price: Free
  • 20
    Goava

    Goava

    Goava

    Target the right company, follow your customers in real-time, and do effective research. Goava's Sales Intelligence platform recommends companies to B2B salespeople in Sweden, Finland, Denmark, and Norway. B2B salespeople spend an average of 33% of their time on research. With Goava, they can spend more time selling instead. We collect all company data in one place for effective research. Goava’s recommendation engine helps you focus on your most likely customers. This allows you to spend your...
    Starting Price: $350.88 per month
  • 21
    Ventas CPQ & SMS Solution

    Ventas CPQ & SMS Solution

    Kcloud Technologies

    VENTAS CPQ & SMS SOLUTION is a unique enterprise application that allows you to connect with leads, customers and contacts through SMS. You can connect this app with your Salesforce CPQ to interact or share business information. With this automation tool, use workflows to send messages without a lot of micromanaging. You can view conversations and perform SMS scheduling to engage customers. Improve your productivity from directly with Ventas CPQ Improve conversion with SMS Automation...
  • 22
    pod - Pattern on Demand

    pod - Pattern on Demand

    pod - Pattern on Demand

    Sustainability should not be an additional function, but a quality feature of corporate activity. It is therefore part of a corporate strategy that is integrated into all processes, products, services, and structures, and thus into the business model as a whole. The clothing industry, which has often been an industry pioneer in the past, can use mass customization to counteract the trend towards “fast fashion” and all its negative consequences for the environment. With “pod – Pattern on Demand...
  • 23
    3CAD

    3CAD

    Cyncly

    Transform your business with 3CAD, a seamless CPQ software with engineering functionality under the Cyncly brand. 3CAD's advanced 3D modeling and visualization capabilities enable quick iterations, allowing for faster prototyping and decision-making. This reduces the time from concept to market, ensuring you can respond swiftly to trends and customer demands. By automating and integrating design, pricing, order validation, and manufacturing processes, 3CAD significantly cuts down on manual...
  • 24
    nVision Mobile
    Increase your sales by streamlining the order process and accelerating product presentation. Our online platform enables you to manage customers, products, and orders. Information can be filtered to suit the individual sales rep. Our iPad app nVision Mobile can be used anywhere and anytime regardless of Internet connection. We support XLS, CSV, XML files, and integrate with partners like Microsoft and QuickBooks.Managing data is easy on our open platform. Import and export customers, products...
    Starting Price: Free
  • 25
    SquadStack

    SquadStack

    SquadStack

    Our outsourcing platform seamlessly manages your outbound calling efforts with a robust tech stack, artificial intelligence, and on-demand telecallers. Welcome new customers onto your platform and start their onboarding journey. Assist and educate your customers through the entire process of onboarding on your platform to reduce drop-offs. Onboard your gig workforce and engage with them regularly to increase retention and productivity. Reduce disruptions in your delivery lifecycle by reaching...
  • 26
    KalendarAI

    KalendarAI

    KalendarAI

    KalendarAI's generates meetings and revenue from your potential customers across 340+ million companies in under 30 seconds. Book new revenue on autopilot with AI. Set up your KalendarAI with custom filters. KalendarAI generative distribution to reach an audience. Invites your prospects to a live chat. KalendarAI's chat sessions are trained to book meetings. Our technology finds your next customers & set-up up a one-one meeting with your team. Starting at $999 for 8-14 meetings after...
    Starting Price: $999 per 8-14 meetings
  • 27
    Pipebooster

    Pipebooster

    Pipebooster

    Pipebooster tracks your contacts’ job moves, creates updated details, including new contact information, and alerts your sales team to a new prospect for your SDRs. Outreach current customers when they start a new job. Avoid losing business when your contacts leave their company. Keep your CRM and marketing data up-to-date and relevant. Receive new leads directly in Pipedrive or Hubspot - along with their new contact information - every time when your customers change their jobs. If a prospect...
    Starting Price: $39 per month
  • 28
    KnowledgeNet.ai

    KnowledgeNet.ai

    KnowledgeNet.ai

    Make the most of your customer relationships with KnowledgeNet.ai! Our intelligent knowledge sharing tool leverages AI to identify and surface relationships you didn't know you had, discover powerful insights related to your customers and prospects, and surface opportunities and warm introductions. Get the most out of every customer interaction today with KnowledgeNet.ai! KnowledgeNet.ai, integrated with your email, reveals the context that creates multi-threaded interactions and wins deals...
    Starting Price: $4.99 per month
  • 29
    Salesforce Einstein
    If you dream it, the world’s first generative AI for CRM can create it. Get ready. Einstein GPT has entered the chat. Tailor every customer interaction with AI-generated emails, conversations, and offers built on your real-time data. Boost productivity with insights across sales, service, marketing, and commerce embedded in your flow of work. Create new experiences easily with low-code tools to build custom predictions and recommendations, no data scientist required. Guide sellers...
  • 30
    Vespio

    Vespio

    Vespio

    Provide usable data so you never waste leads and increase your win rate and revenue with Vespio's AI-powered sentiment analysis tool, which uncovers hidden customer desires from every conversation. Our platform accurately predicts customer interest and offers smart suggestions on how to close more deals. Leverage our AI tools designed to boost your win rate, reduce go-to-market waste, and save time for reps with powerful analytics, insights, and intelligent recommendations. Our tool breaks your...