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Results for: customer - Page 28

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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.

2296 Products for "customer" with 2 filters applied:

  • 1
    iFOLIO

    iFOLIO

    iFOLIO

    ...Exceed pipeline and revenue goals, and meet buyer expectations faster, with better engagement. Deliver engaging, on-brand info in a couple of clicks. Update the same link easily or clone & customize. Share rich content 1-to-1 or to masses with personalized visual campaigns. Know who’s viewed your link, when, for how long, and exactly what they were looking at to prioritize leads with industry leading sales intelligence. Personalize a link or get a custom url for a website. Your link can be public, private, or password protected. ...
  • 2
    MedicoReach

    MedicoReach

    MedicoReach

    ...A product of extensive research and analysis, our highly reliable and efficient marketing data helps you target healthcare executives and other professionals from the industry. It is indeed essential for you to be there where your customers are. MedicoReach’s healthcare marketing data offers you multiple channel to reach your targeted customers, helping you increase customer engagement and build trustworthy relationships. Failing to get noticed or heard? Get in touch with a healthcare professional including doctor emails, nurses, specialists and administrators, hospitals, medical practices, clinics, mental health facilities, nursing homes and home health care agencies across the globe. ...
  • 3
    ViiBE

    ViiBE

    Viirtue

    ...Viirtue now offers included data migrations from select platforms. Viirtue’s cloud-based PBX and VoIP phone solutions have already changed the way thousands of end-users communicate, both for themselves and their customers. As a White Label Partner, you can offer these solutions to other organizations in your network, while we continue to build industry-leading tools for your clients.
  • 4
    CSG Configure, Price, Quote (CPQ)
    ...Reduce the time and resources required to manage product and price changes, saving you money and getting you to market faster. Design new products and promotions based on customer demand, sales channels, timing and more. Billing Configuration Edition makes it easy to edit product portfolios so you can quickly launch and iterate on offers, reducing time to market. Product Configurator is built into ACSR, displaying the information agents need to create customer offers.
  • 5
    Subscribe Funnels
    ...Never have to write a single line of code to start your own website. Drag and drop to realize your design. Just drag and drop to visualize your design vision and turn it to a custom-made website. Use our drag & drop editor or custom code your HTML from scratch with a live WYSIWYG editor. Take our designs and customize them to your needs. New Templates and designers added weekly. Already had something created? You can import your files into Subscribe Funnels to take advantage of our WYSIWYG editor! Our plugin library is growing every single week, or take advantage of our open API to develop your own. ...
    Starting Price: $97 per month
  • 6
    ChurnIQ

    ChurnIQ

    Cleeng

    ...ChurnIQ’s S3 data lake allows you to create a single view of your subscriber, no matter how many different tools you currently use. See how you are performing at every point in the customer journey with the ChurnIQ analytics dashboard. See the whole picture instead of disconnected data points. Get practical root cause diagnosis on your subscribers’ cancellations. ChurnIQ identifies customer segments for you based on their behavior, satisfaction levels, and lifecycle stages.
    Starting Price: $0.29 + 2.9% per transaction
  • 7
    Upnify CRM
    ...The beginning of any well-managed commercial organization is its database, since it contains valuable information that can be reflected in great economic benefits if used correctly. We not only need a well-organized database to manage our customers, but also a tool such as a CRM system that facilitates the management of this database and the customer relationships, and, where the commercial activity is reflected.
    Starting Price: $14 per user per month
  • 8
    Ecomail

    Ecomail

    Ecomail

    Effectively communicate with customers using email, SMS, Facebook, Instagram, and Messenger. With Ecomail, you can do this simply and automatically. Do you need to easily and quickly create and send out attractive newsletters with guaranteed delivery? Then you’re at the right place. Growth your business with our advanced features. Create pop-up signup forms, automation, personalized emails, and much more.
  • 9
    Rolldog

    Rolldog

    Rolldog

    Rolldog is a Customer Relationship Management (CRM) solution, with the perks of Sales Enablement all rolled into one. Rolldog helps companies manage their business relationships, increase revenue, and boost sales & marketing effectiveness. Managing business relationships and interactions through account details, relationships, activities, integrations and documents is part of our foundation.
    Starting Price: $39 per user per month
  • 10
    Popupfox

    Popupfox

    Popupfox

    ...Decrease cart abandonment, increase sales, interact with your visitors, and get the information you need with exit-intent popups. Customize fully responsive, targeted, and optimized popups! Create unique marketing campaigns in minutes.
    Starting Price: $23 per month
  • 11
    Crete Quote

    Crete Quote

    Evolution Quotes

    ...Allowing you to see your family, complete projects on time, and only sell to the most qualified prospects. Every year the demand for concrete contractors goes up, while the pool of quality contractors shrinks. Swap roles and make your customers earn your business. Pre-qualify your leads before they have a chance to waste your time, avoid round after round of bid revisions, & take your business to the next level! Homeowner goes to your website where they build a quote with the Instant Quote form that only displays the services and products that you offer.
    Starting Price: $97 per month
  • 12
    Avnio

    Avnio

    Avnio

    ...Every action taken helps Avnio to build intelligence and accuracy giving you time to focus on what really matters - your customers. Avnio has been a remote company since day one, that’s why collaboration is hard-wired into everything we do. All of our solutions were created to work with your favorite apps such as Slack, Teams & Salesforce Chatter.
  • 13
    BambooBox

    BambooBox

    BambooBox

    ...Use that extra time to report success or celebrate with your team. Identify leading indicators, keywords and intelligence to understand your Ideal Customer Profile in 6 dimensions.
  • 14
    Noota

    Noota

    Noota

    Automatic note-taking and custom meeting reports, real-time coaching & suggest answers to the customer's questions. Keeping your database clean and up-to-date is important when you are not selling. Taking notes and switching between knowledge base and customer is really disturbing. Details matter. Especially in sales where few details can change a loss into a win.
    Starting Price: $10 per month
  • 15
    Sharpsell.ai

    Sharpsell.ai

    Sharpsell.ai

    ...Our platform capabilities serve a diverse range of roles and business units. Identify customer needs and make an elevator pitch for relevant products. Share collateral, handle objections, and close the sale.
    Starting Price: Free
  • 16
    Varolio

    Varolio

    Varolio

    ...Varolio is an enterprise-grade solution that puts privacy first. You can fully customize your deployment to meet your security requirements. You can use Varolio with any LLM. We support all major providers. Every message is encrypted in both transit and at rest.
  • 17
    Salesfully

    Salesfully

    Salesfully

    ...With over 200 million sales leads, our vast database of consumer (B2C) and business (B2B) data makes it easy for any sales and marketing professional to find and export a comprehensive list of qualified prospects. Our unique platform provides you with all the tools you need to seamlessly build a custom list of business or consumer prospects based on the specific needs of your business Access a whole host of tools to help you get your direct mail, online, or email campaign in front of a targeted audience. Export your leads to use as you see fit. Great for telemarketing, mailers, and more. Salesfully is a web-based software platform designed to provide you with the tools and data need acquire new customers. ...
    Starting Price: $29 per month
  • 18
    Yapster

    Yapster

    Yapster

    ...Yapster gives its customers full control of the platform to create a secure, closed environment. It also integrates with existing HR and operations systems, which makes administration effortless.
    Starting Price: Free
  • 19
    Prospect AI

    Prospect AI

    Prospect AI

    ...Receive accurate leads that fit your ideal customer profile without manually finding them. This increases efficiency and could lead to higher conversion rates since the leads are tailored to your specific needs.
    Starting Price: $7,500 per year
  • 20
    Lantern

    Lantern

    Lantern

    Lantern is an AI-powered revenue platform designed to help sales and marketing teams close deals faster and smarter by consolidating customer, prospect, and intent data into a unified system. The platform offers tools such as Champion Chaser, which increases the sales pipeline by monitoring signals within the customer base, and Buyer Persona Tracker, which tracks when new buyers join a target account and auto-populates their data. Lantern's Workflow Engine integrates with over 50 applications, automating updates based on customer actions, from job changes to call insights, ensuring teams stay ahead of engagement opportunities. ...
    Starting Price: $25,000 per year
  • 21
    OpenGTM

    OpenGTM

    OpenGTM

    OpenGTM is an AI-powered revenue intelligence platform designed to unify the entire go-to-market motion, encompassing sales, marketing, revenue operations, customer success, and product teams, around a comprehensive understanding of buyers. By leveraging machine learning, OpenGTM uncovers and activates the attributes of your best buyers to propel lead generation, revenue growth, and customer retention. The platform offers advanced buyer segmentation, deal and lead scoring, revenue forecasting, content creation, and lead sourcing. ...
    Starting Price: $47 per month
  • 22
    crowd.dev

    crowd.dev

    crowd.dev

    Crowd.dev is an open source developer data platform designed to help companies unify community, product, and customer data, providing actionable insights for go-to-market teams. By integrating with platforms such as GitHub, Discord, Slack, and LinkedIn, crowd.dev consolidates developer interactions across various touchpoints, offering a comprehensive view of the customer journey, even before formal engagement. The platform features AI-powered data enrichment, enhancing contact and organization profiles with over 25 attributes, including emails, social profiles, work experience, and technical skills, as well as more than 50 organization attributes like industry, headcount, and revenue. ...
    Starting Price: Free
  • 23
    Convert.ai

    Convert.ai

    Convert.ai

    .... - ML Lookalike Targeting: Machine learning lookalike scoring algorithms to identify and prioritize prospects that match past high-value customers, continuously refining targeting parameters as new data becomes available.
    Starting Price: $10,000/month
  • 24
    eSales SFA
    ...The goal of eSales SFA software is to reduce the operations that market staff and managers have to perform manually. Market staff use SFA to track and report daily work, and will visit and care for customers according to schedule, from there transferring customers through the company’s sales funnel. Managers use SFA as a tool to monitor and track market employee productivity. Up‑to‑date information is used to develop strategies and plans appropriate to each time and place. Key functions include building sales focus so staff can easily track KPI indicators and plan daily goals; order management that bypasses manual operations, records customer orders, and suggests next orders.
  • 25
    Breakthrough

    Breakthrough

    Breakthrough

    Breakthrough is an AI platform that automatically upskills your sales team by focusing on the pitch itself. Our platform learns from customer interactions to craft on-brand, deal-specific content in seconds, not hours. Our proprietary Context Engine fuses LLMs with enterprise knowledge graphs for higher relevance than generic AI tools. We provide AI-powered research, voice of customer learning from call transcripts, and self-improving narratives for B2B storytelling. ...
  • 26
    Sellence

    Sellence

    Sellence

    Sellence is an AI-powered SMS sales agent for ecommerce and B2C brands that closes sales through personalized, one-to-one conversational messages, recovers abandoned carts, resolves browse abandonment, initiates welcome sequences, reactivates dormant customers, and revives leads automatically. Unlike traditional chatbots that only answer questions, Sellence agents use machine learning and conversational AI to adapt to customer intent, driving 5 × conversion rates, 1.5 × agent capacity, and 5.5 % higher client engagement with zero upfront costs. Sellence integrates seamlessly with leading ecommerce platforms such as Shopify, WooCommerce, BigCommerce, Magento, and custom storefronts via simple API connectors, allowing brands to scale 1:1 SMS outreach at scale without mass messaging. ...
    Starting Price: $250 per month
  • 27
    Insighting

    Insighting

    Insighting

    Insighting is an AI-powered platform that helps B2B companies grow revenue by turning complex sales data into clear, real-time insights and actions. It connects directly to your data systems, analyzes customer behavior, sales, and inventory, and delivers personalized insights to every employee. The platform detects churn risks, upsell opportunities, and growth drivers automatically. With a built-in AI assistant, users get smart recommendations through email, Slack, or WhatsApp. No manual analysis is needed. It also includes a powerful Revenue Navigator for comparing periods and understanding what drives changes in sales. ...
  • 28
    Fluint

    Fluint

    Fluint

    Fluint is an AI‑powered deal acceleration platform that prevents mid‑funnel stalls by generating tailored, account‑based documents—business cases, executive summaries, mutual action plans, post‑demo emails, and MEDDICC notes—in under 60 seconds, all voiced in each customer’s language. It offers a library of proven frameworks or custom uploads and consolidates call transcripts, meeting notes, and CRM data to craft context‑rich content, automatically highlights discovery gaps, updates living documents with new insights, and provides a collaborative deal room for champions via shareable, branded workspaces. ...
    Starting Price: $70 per month
  • 29
    Nural ASM
    Nural ASM is a Service Management Software that involves repair management, inventory management, and a warranty management system that maintains the daily functioning of the service department of the organization. Nural-Service uses structured and efficient after-sales service KPIs to ensure that your brand is known, acknowledged, and serviced.
  • 30
    Opps

    Opps

    Opps.ai

    Opps and its AI agent "Valet" automates the research and setup of B2B outreach campaigns on email using generative chat requests. Valet finds data on your Ideal Customer or Investor from 174M records, creates copy and sets up outreach campaigns that start conversations rather than pitch.