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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
1474 Products for "customer" with 2 filters applied:
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1
iCourier
iCourier
iCourier Headquarters will take care of all the operational needs of your office. We provide the tools your business needs to move ahead in today's highly competitive market. Order entry, dispatching, communications, reports, invoices, account management, and other essential features, are all integrated in three user-friendly applications. We use state-of-the art technology to provide our customers with the best software and service, while taking pride at what we do. Calltaker Desk is a highly... -
2
Mandata Enterprise
Mandata Group
... software, vehicle checks, team admin, customer portal and track and trace app. All the functionality you need to manage your road transport operation with greater visibility and efficiency is here, in one integrated transport management system offering integration with pallet network systems, major accounting systems, customer ERP, and also warehousing software. -
3
Total Dispatch
Creative Energies
On-line demonstrations of our Dispatch, Billing, Inventory and Mobile application are readily available. Call us to set up an hour discussion so you can see firsthand why our nationwide account base is so pleased with our system. Customized, flexible, easy to use billing platform including automatic calculations for split loads, two terminal loads, rate tables, minimum gallons add on charges, insurance charges, date-driven surcharges and more. Web-based portal for your customers to view... -
4
Ezollution
ezollution
Ezollution provides a broad range of quality ERP services and B2B solutions designed to enable companies to communicate business data electronically, Given how crucial IT is to the running of your business, we understand that any malfunctions can rapidly result in disruption of operations, leading to losses in revenue, time and more. Electronic Data Interchange Solutions for Indian Customs "Ezollution" Ezollution Services Pvt. Ltd for revolutionary change in traditional snail procedures... -
5
LoadCargo.in
LoadCargo.in
New functions on request for free even before purchase, so you can buy product fitting your requirements. Lifetime licence (no additional fees) or one month subscription (with no automatical payment, customers always initiate payment based on their requirements). We go into the details to understand customers' business. LoadCargo.in is a sophisticated but also easy to use cargo loading optimization software, that helps to plan the way cargo is loaded into containers or trucks. -
6
BCR TITAN
Business Computer Resources
... customer service by having the right amount of inventory at the right time. Practical inventory replenishment features can create suggested POs, dramatically reducing time spent creating them from scratch. -
7
SYSTORE
System Group
... and package transport, but also third-party machines and software, with the support of an advanced graphical interface with real-time display of what is happening in the system. Single product and total flexibility The modular structure and the wide range of customization options ensure the high scalability of Systore®: an “All-In-One” product that considers the system as one single entity, guaranteeing top performance and control and fully meeting customers’ needs. -
8
MAXShipper
MAXShipper
... for insurance and complete international documents with no user input required. Use our Ship-via's on your sales orders to select carrier service, signature required, staturday delivers, no charge to customer, bill 3rd party or collect etc. This removes the user input and reduces errors. Example: "UPS GRNC-NC" means UPS Ground No Charge to the customer. We also have a ship-via cross-reference table for your existing ship-vias. -
9
Vision WMS
Equinox Global Services
Vision WMS is a complete door-to-door Warehouse Management System for retail, e-commerce, 3rd party logistics (3pl) and wholesale companies. Its advanced architecture allows it to be delivered as an off-the-shelve product or as a highly customized system, depending upon the specific needs of the customer. Version 6 works on and supports Oracle Database 11g R2. Vision WMS integrates barcode scanning, voice recognition and wireless data entry, collection, and exchange with a flexible, powerful... -
10
VTS Systems
VTS Systems
VTS Systems is a long-term provider of enhanced towing, recovery, and vehicle storage facility software. Our customers say our software and technical support lead the industry. We are cost-effective, user-friendly, and backed by renowned customer service. Most of our team are state-licensed “Incident Management” certified driver/operators and/or state-licensed VSF management certified. VTS CLOUD – With 30 years of software knowledge and development and more than 20 years of tow industry know... -
11
Info-X TMS
Info-X Software Technology
...-engineering and global service delivery. We are proud to be part of many success stories and our customer-centric approach keeps us in the forefront of the Logistics Internet Revolution. We have been transforming global logistics companies with customized bespoke solutions, helping them lower costs, improve service, gain supply chain control and visibility. Our integrated digital logistics platform enables NVOCCs, Freight Forwarders, Shippers and Carriers to transform themselves and help achieve autonomous Logistics. -
12
Triple PC Fuel System Software
Triple PC
Triple PC Ltd. is an Ontario-based software development company with more than 25 years of programming experience in the fuel-oil industry. We have been listening very carefully to what our customers say and are continually working to better meet their needs. Our staff are all trained in the field to better assist with friendly and competent online support. A fully tailored customer-oriented fuel oil management system designed by the fuel oil industry to serve all users, from small independent... -
13
vWork
vWork
vWork is job scheduling and dispatch software for field workers, that makes your dispatch and field teams more effective. Jobs are managed more efficiently, your field workers know where and when each job is scheduled in an easy- to-use app and your customers are kept informed every step of the way.Starting Price: $49.00/month/user -
14
MultiFreight
Multifreight
MultiFreight – freight management software – is our core product, which acts as an all in one solution for your freight and logistics requirements. We also provide MultiShed – customs declaration software – which can be installed as a standalone product or integrated with your MultiFreight package. Our industry focus, expertise, and friendly professional approach has enabled us to supply hundreds of companies across the world. The demand on the freight industry today is constantly increasing... -
15
WarehouseExpert
Made4net
WarehouseExpert is a powerful, cloud-based Warehouse Management System (WMS) that enables customers to pivot quickly, affordably, and seamlessly, with maximum user configurability, and minimal need for professional services. Proven with over 600 customers in 30 countries, WarehouseExpert provides real-time inventory visibility, labor management, and equipment productivity with performance analytics that drive faster, more accurate order fulfillment and improved supply chain efficiency. Whether... -
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SERIES 3 Distribution
MBA Software
The MBA Sales Order Entry module is a complete order processing and order management system. It tracks customer orders, manages back orders, generates quotes and invoices, and adjusts inventory accordingly. Invoice information is passed to the MBA Accounts Receivable which tracks outstanding receivables. The customer record allows for multiple shipping addresses and a separate sales representative may be assigned to each shipping address. The Order Inquiry procedure allows you to find... -
17
Cave
Macrem Solutions
... control, and costing. Manufacturing/production. Drill down queries and reports. Hierarchical security administration. Commission and royalties. Calendar-based minutes tracking system. Automated bookmarking system. Product profile, customer profile, vendor profile. Customers can have a quoted price with effective and expiration dates. Production of finished goods automatically reduces exploded bill of materials. -
18
Foxfire WMS
Foxfire Technologies
In a world of out-of-the-box solutions, we have made it our mission to help customers create unique solutions for their unique warehouse challenges. If there is a special feature you need, we can build it. We want your new WMS to make your job easier – from day one. Our team of technical engineers and warehouse experts can get your software up and running in just 30 days. Our customer support team isn’t just a call center. Our software engineers and warehouse experts are always available...Starting Price: $995 per month -
19
e-nfo pack
e-nfo pack
We begin our business relationship as a value added consultant for logistic operations. In order to provide the most value, we approach each customer as an individual and understand their unique environment and challenges. Once our solution architects have concluded their assessment, we match solution required to provide maximum results. As a SaaS company, we not only provide software, but also the needed hosting hardware. Our secured Cloud Solution delivers a simple deployment without any... -
20
Savant Warehouse Management
Savant Software
Our team of logistics professionals is skilled at working with customers to understand your business processes, identify choke points, and implement our real-world solutions that will improve the profitability of your distribution operations. From our sales staff to service consultants, we use a proven customer methodology developed over the years that reduces sales cycles, minimizes risk, shortens implementation time, and ensures your business objectives are met. Designed for small to mid...Starting Price: $10000.00/one-time/user -
21
Datatrac
Datatrac
We develop market-leading technology that addresses the unique needs of last mile deliveries. Utilizing over 40 years of experience, we create innovative products that help our customers grow and optimize their businesses. Manage your fleet, deliver products and provide visibility with a scalable system that allows you to pay only for what you need. A powerful cloud-based operational system with advanced intelligent dispatching and industry-leading back office management. A complete enterprise... -
22
ParcelPerfect
Parcel Perfect
The team behind Parcel Perfect involves a diversity of experience and skills, working together with a specific focus. Expertise in software development is obviously a key element in our product, but it is the insights we provide behind the role of this technology that ensures we remain relevant and practical. Our focus is always on the needs of our customers. As a result, we are continually updating our software, based on our insights and the feedback we receive from each client. Parcel Perfect... -
23
Accord WMS
Business Computer Projects
The warehouse is a fundamental part of your supply chain. However, for it to work efficiently it requires a delicate balance of supply, demand and stock control solutions. If poorly managed, or without the support of a quality Warehouse Management System, your warehouse could cause significant problems for you and your customers. Our Accord Warehouse Management System (WMS) provides a cost-effective wall-to-wall solution to help. It includes a range of features and functionality to maximize... -
24
Microlise
Microlise
Microlise creates value-adding actionable insights from connected assets, for fleet operators and product manufacturers. We deliver integrated location, performance, utilization, safety and compliance information through award-winning solutions. Our integrated products and tailored services enable organizations to connect their assets to run highly complex operations, while meeting commitments to optimize efficiency and customer experience, increase safety and performance, and reduce costs... -
25
YardView
Cypress Inland
We utilize the world’s most comprehensive and broadly adopted cloud platform to provide our customers with our cloud based yard management software system. Our infrastructure ensures you have the highest levels of security, your data is protected, and your system is always available for your operations, staff, and customers. YardView provides a cloud-based, best-of-breed yard management software program that will help fix your yard quickly and it can be installed in weeks. Extensive features...Starting Price: $900.00 base -
26
OAS Freight
Office Automation Systems
... Software, Warehouse Software, and Customs Filing Software are just some of the products that OAS provides. In addition, OAS is available to add custom features to existing products, or create a new product to your specifications. OAS provides more than great freight software and service for OAS Software products. OAS also provides hosting services, making Wide Area Networking easy and cost-effective for our clients. -
27
Optimate
Optimate
... as it grows. We improve every step in the product delivery process for you and your customers, from giving customers accurate ETA times to letting drivers optimize their schedules. -
28
FACTS
Carrier Logistics
Carrier Logistics’ FACTS™, the premier transportation management system for asset based trucking companies, has all of the solutions to run your operations. Whether you have a single terminal or a nationwide network, FACTS™ will streamline processes, provide customer visibility, save money, and boost productivity. Reveal patterns and trends in your data that may otherwise be impossible to see. Perform sophisticated and extensive data analysis of existing route structures. Manage geographically...Starting Price: $75 per user per month -
29
CyberStockroom
CyberStockroom
The best way to maintain control over your inventory is to know exactly what you have in stock, and where it's located. A map is like a visual dashboard of your inventory. You can see exactly how your items are spread out across your business and see everything at a glance. Break your business down into any number of locations and sub-locations. Rearrange the layout to match the way you see your business. Assign images, barcodes, and custom fields to your items to quickly find them. Multiple...Starting Price: $99 per month -
30
GigaTrack Stores Tracking
GigaTrak
Organize your warehouse, storeroom, or service center with a stores tracking system that works the way you need it. Quick-to-implement, our system helps you reduce losses and unnecessary spending. Know when materials are being consumed by your employees or your customers and quickly generate reports on the materials used on a specific job or by an account. Businesses of all types rely on STS to meet their store tracking needs. Our customers provide services in technical, financial, medical...