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Results for: customer - Page 21

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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.

2359 Products for "customer" with 2 filters applied:

  • 1
    SimpleCRM

    SimpleCRM

    SimpleWorks

    SimpleCRM is an AI-powered, low-code, end-to-end customer engagement platform that digitizes, decodes, and delivers all customer journeys, from prospecting to sales & onboarding, account management, servicing, and retention. Today SimpleCRM powers the digital transformation of SMBs and some of the largest banks, financial services & insurance organizations across South Asia, Southeast Asia, and the Middle East. Expand market reach, drive sales and grow revenue with comprehensive sales...
    Starting Price: $15 per user per month
  • 2
    DriveWorks

    DriveWorks

    DriveWorks

    DriveWorks software is used by companies to build their own design automation and online 3D sales configurator solution. Enable engineers, sales teams, distributors and customers to design, engineer and configure to order, on any device. DriveWorks automates the creation of order-specific sales documents and SOLIDWORKS manufacturing data. Reduce repetitive tasks, eliminate errors, increase sales and deliver custom products in record time. Reduce repetitive tasks, eliminate errors and free up...
    Starting Price: $3600 one-time payment
  • 3
    Xzazu

    Xzazu

    Xzazu

    ... to the right customers at the right price. Xzazu gives you a wide array of options and tools to build your business case. Different customers have different needs. That’s why Xzazu gives you a wide number of options to deliver leads to your customers. And Xzazu makes sure your customer get the leads you sent them and you know they did.
    Starting Price: €99 per month
  • 4
    WebHotelier

    WebHotelier

    RezLogic

    Stop spending money to bring customers on your site that never complete a booking. WebHotelier is optimized for conversion, you won't find better performance anywhere. In order for the customer to make a decision, information must be presented in a clear and easy to find way. This is our philosophy. Customize your booking engine to match your brand. PCI certified, encrypted communication, hardware firewalls and world-class datacenters. Webhotelier is as secure as it gets. The Web...
  • 5
    Bright Pattern

    Bright Pattern

    Bright Pattern

    Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer...
  • 6
    ProcessMate

    ProcessMate

    ProcessMate

    ProcessMate is a cloud software that helps keep track of quotation and ordering. It comes with a sales desktop for your employees, as well as with the Customer (client) Portal where your client may request quotation, place orders and service requests. The portal is easy to configure and apply branding of your organization. With ProcessMate you can manage processes & tasks, related documents, process-related information and manage team communication. ProcessMate helps manage both ad...
    Starting Price: $25 per user per month
  • 7
    The 360 Platform

    The 360 Platform

    360Incentives.com

    Manage both B2B and B2B2C channel incentives all from one platform. Develop channel incentive strategies, rapidly test and learn and analyze critical data to uncover deep insights. Stop the guessing and use data to maximize incentive ROI. Know who bought what? When? Where? For how much? What role did incentives play? These are basic but essential questions your data will help you answer. 360insights now offers point-based systems that drive loyalty & behavior modification and cash programs...
  • 8
    CallFire

    CallFire

    CallFire

    Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you...
    Starting Price: $99 per month
  • 9
    Configur8or

    Configur8or

    Caliburn Software

    We are proud to introduce you to Configur8or the market leading product configurator that: reduces costs, enhances customer loyalty, improves customer service and increases sales while reducing lead times and all with a very rapid return on investment. It can be deployed in a variety of ways to suit your business: from mobile phones to rugged PDAs, from laptops to tablet PCs, from desktops to networks and the internet. With easy to use graphical screens, Configur8or delivers the solution...
  • 10
    Maximizer CRM

    Maximizer CRM

    Maximizer Software

    Maximizer CRM Software comes fully loaded with features, for Powerful Client Management! Modules for Sales Management, Marketing Automation and Customer Service, as well as third-party integrations and mobile CRM are included in your monthly subscription. Maximizer is the only CRM available that offers both a Cloud CRM Solution, as well as a self-hosted, On-Premise CRM option. Decide which option is best for your needs. You owe it to yourself, and your customers, to discover just how easy...
    Starting Price: $29.00/month/user
  • 11
    Vonage Contact Center
    Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need...
  • 12
    iQuote Xpress

    iQuote Xpress

    iQuote Xpress

    Most proposal automation and quoting software requires days of training or paying for help from an IT consultant with a Ph.D in APIs just to get started. But with iQuoteXpress (IQX), we do the heavy lifting to rapidly deliver a customized, integrated, and fully supported sales proposal and quoting solution. It’s a configure, price, quote system that's easy to roll out and easy to use. Your sales proposals should reflect your brand values. IQX tailored proposal templates will help ensure...
    Starting Price: $39 per year
  • 13
    CallBlitzer

    CallBlitzer

    CallBlitzer

    An all-in-one system that will allow your business to reach more people faster and lower your cost per transfer. We will give you 5000 *free minutes to get you started! CallBlitzer’s end-to-end platform provides your operation with all the tools to build powerfully targeted campaigns that can be easily scaled to accommodate a high call volume. The platform also quickly and efficiently maximizes your customer reach. With CallBlitzer's simple “Press 1” feature, your business can easily transfer...
  • 14
    Salesforce Marketing Cloud
    Reach individual customers through hundreds of features to help you create tailored, relevant content — from basic email marketing tools to sophisticated cross-channel campaign functionality. Connect data across multiple sources and devices to gain a unified view of the customer. Capture and activate first-, second-, and third-party data to know your customer, and drive growth by reaching new audience segments. Leverage data and Einstein to orchestrate every interaction with the power of AI...
  • 15
    ProSellus

    ProSellus

    ProSellus

    ProSellus makes finding new customers fast and easy. Search for new customers that fit your profile by using data points that are meaningful to you. Easily search for customers by name, specialization, procedures, drugs, and geography. Field Sales Reps need two things in a sales tool: simple and useful. Traditional CRMs & Sales Enablement Tools are not simple, and they definitely do NOT help drive revenue for the always-on-the-go healthcare sales rep. ProSellus is different. Designed by a team...
  • 16
    vtenext

    vtenext

    vtenext

    ... of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!
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    Starting Price: $24/month
  • 17
    Copper

    Copper

    Copper

    Use Google Workspace? Then you should use Copper. Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.
    Starting Price: $9 per user per month
  • 18
    ProveSource

    ProveSource

    Configo LTD

    Increase your conversions with social proof. 18,000 websites use ProveSource to increase trust, credibility, conversions and sales using social proof. Launch smart, attractive and converting social proof notifications on your website or online store. Have you ever been even more excited to try a new restaurant because you see it’s busy and popular? Well, same goes for your website. It’s hard to tell how “hot” a website is. ProveSource makes your customers’ online experience as informative...
  • 19
    Duuers

    Duuers

    Duuers

    A simple tool for business proposals that helps you stand out from the crowd. With Duuers proposal editor you can create proposals 10 times faster than with your current tools. You can choose from ready-made templates and you can create your own ones. You save both time and effort. Your customer will feel right from the first touch that their time is also valued. Ready-made well-designed quote templates will help you create a good customer experience. The offer is easy to open and read...
    Starting Price: $59 per month
  • 20
    ResponsiBid

    ResponsiBid

    Symphosize

    ... install ResponsiBid onto your website for customers to interact with. ResponsiBid allows you to simply enter in important job details of a job you’d like to quote, and then it will be converted into an amazing proposal that will help customers to not only get accurate pricing, but also see why your company is worth spending more because of all the value you provide. Your customers will be able to see videos, package prices, and so much more so that they will stop shopping and want to start buying.
    Starting Price: $179 per month
  • 21
    Social HorsePower

    Social HorsePower

    Social HorsePower

    We all have more work than we can get done in a day. At SHP our "never login" philosophy means there’s no software for your team to learn and no need for ongoing training. We help your company thrive by connecting, communicating and engaging with your prospects and customers through a voice they know and trust – your employees. Break down the wall between sales and marketing. Then use our best-in-class analytical tools to help you measure the impact on your entire business. At SHP, working...
    Starting Price: $249 per month
  • 22
    Aloware

    Aloware

    Aloware

    Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.
    Starting Price: $35/month
  • 23
    C2Perform

    C2Perform

    C2Perform

    A full suite of performance management and employee engagement tools - all under one roof. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh...
  • 24
    Funnel CRM

    Funnel CRM

    Funnel CRM

    Never miss closing a deal, or following up with a customer again. All growing businesses run into the same fundamental problems. Losing track of your leads, buried under email, forgetting to followup. The good news? Funnel solves them all. Try Funnel CRM free for 14 days. A simple CRM software to track leads, manage follow-ups, less data entry, more sales. Its that quick and easy. Use our simple form builder to create contact forms. Paste the code you get into your website, done. Contact form...
    Starting Price: $10.00 per month
  • 25
    Closing Commander

    Closing Commander

    ClosingCommander

    .... As a result, there are stacks of dead estimates worth thousands (even millions) in most companies. Closing Commander™ makes following up easy, and automatic! Now, every customer opportunity will receive friendly follow-up communications from you like clockwork. Close up to 20% more opportunities by adding this follow-up automation to your existing sales process and letting it go to work for you. With Closing Commander™ you’ll be able to customize follow-up messages, track customer activity.
    Starting Price: $147 per month
  • 26
    Ocean.io

    Ocean.io

    Ocean.io

    Predict future revenue from various industries, countries, and regions. Ocean.io combines your sales performance data with our massive market dataset to create predictive model that shows your revenue potential from various industries, countries, and regions. Create micro-targeted account lists in minutes. Ocean.io creates hyper-targeted lists of companies that are very similar to your best customers - not just in terms of firmographics, but also in terms of what those companies actually do...
  • 27
    Salesbeat

    Salesbeat

    Salesbeat

    You have the human power and we have the data. Together we can provide your sales department with new customers. To do this, we have developed a browser-based solution that you can use to search for companies and contact persons easily and without much effort. The result can be seen and you can go directly to personal acquisition. Don't waste time. In this way you not only increase the quality of your customer discussions but also increase the satisfaction of your conversation partners. Expand...
  • 28
    Remindee

    Remindee

    Remindee

    How many ads or websites you remember that you saw yesterday? And what about 3 days ago? And a week ago? Okay. How about we go as far as a month or two back? Like you, your visitors have a ZILLION things to worry about; they visit tens of websites and are exposed to hundreds of ads every day. So most of them may never return to do business with you when they’re finally ready because they forgot your website or company name a long time ago. The customer is the perfect person to know when they...
    Starting Price: $65 per month
  • 29
    verbTEAMS

    verbTEAMS

    Verb Technology Company

    Customers are inundated with content, and sales and marketing teams struggle to break through the noise to deliver the right digital content at the right time to the right prospects. verbTEAMS, a live video-based sales enablement tool, makes it easy for salespeople to locate, tailor, and deliver the most appropriate up-to-date content in the most compelling manner, then track how it’s consumed and shared. Marketers gain clear insights into what and how content is being used, so they can create...
  • 30
    Resolv

    Resolv

    VistaVu Solutions

    Ready to drive end-to-end efficiency in your supply chain? Our industry specialized team & software help you accelerate profitable growth. Get in touch to discuss your challenges. VistaVu acquired Resolv to provide an industry-specialized team and software to our Wholesale Distribution customers. The Resolv team brings 25+ years of industry expertise to help you achieve a fully optimized supply chain. The Resolv extension was built to address the gaps in ERP that led to growth bottlenecks...