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AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
View more categories (20) for "customer support"
1338 Products for "customer support" with 1 filter applied:
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1
PowerPRO
Systems Support
We understand that switching to a new transportation software can be stressful. As a trucking business, you do not want disruptions that can cause your customers and employees to feel frustrated. In addition, migrating to a new software gets even more difficult if you have third party softwares that need to be integrated with the new trucking software you’re installing. Systems Support, Inc. understands the challenges of migrating to a new software. We create a detailed plan including outlining steps to integrate with third party products. ... -
2
Shopify
Shopify
Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. ...">
Starting Price: $29 per month -
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Epicor BisTrack
Epicor Software
...Known for its comprehensive suite of tools, BisTrack streamlines operations by integrating inventory management, purchasing, sales, and delivery processes into a single, user-friendly platform. Its advanced reporting and analytics capabilities enable businesses to make data-driven decisions, optimize workflows, and enhance customer service. With robust mobile functionality and seamless cloud-based deployment options, BisTrack supports real-time collaboration and efficient operations across teams, ensuring businesses stay competitive in a fast-paced industry. -
4
Now Commerce
Now Commerce
Now Commerce is a web-based B2B eCommerce portal with built-in QuickBooks integration. It allows wholesalers, manufacturers, and distributors to manage orders from their wholesale accounts and other B2B customers from a single web-based dashboard. As orders come in, they're added to QuickBooks automatically, eliminating you manual order entry workload. Now Commerce is compatible with both QuickBooks Desktop and QuickBooks Online. Modules can be used standalone or combined to create a...Starting Price: $150-$280/m after free trial -
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Digital Wrench
VMT Software
Digital Wrench by VMT software is a Repair Order Software designed for the repair shop business. Whether you own an automotive repair shop, a motorcycle or ATV shop, a boat repair shop, a diesel and truck shop, RV Repair, OPE, or other types of machine repair shops, Digital Wrench is a simple yet excellent solution to help you streamline processes and reduce paperwork. Digital Wrench covers repair order tracking, inventory management, invoice history, customer tracking, time tracking,...Starting Price: $39.95/month -
6
TripMaster
CTS Software
Industry-Leading NEMT & Paratransit Scheduling & Dispatching Software. TripMaster provides efficient, cost-effective NEMT, demand-response, and paratransit management tools. Supporting your paratransit and NEMT operations with user-friendly solutions. Since the beginning, TripMaster has been driven by our customers. Today it’s a full-service transit suite, including modules for: Automated scheduling, Powerful custom reporting, Integrated voice response, Mobile solutions and an automated vehicle locator, Web-based rider portal. ...Starting Price: $100 per month -
7
Moovs
Moovs
Moovs is the the operator tool that does It all. The all-in-one software simplifies operations, automates daily tasks, and delivers an exceptional experience for your customers. Moovs is the highest rated transportation software on the market. It is trusted by 1000+ Chauffeur Operators, Party Bus & Limo Operators, Bus & Coach Operators and Taxi and Ride Hailing Operators and more! An experience your customers will love and you'll love even more. Automated sales, follow-up on quotes...Starting Price: $99/month -
8
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...Starting Price: $25.00/month/user -
9
OnTime 360
Vesigo Studios
OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online...Starting Price: $99/month -
10
AvPro Software
Decision Software Systems
AvPro Software is comprehensive and easy-to-use. It's perfect for Aircraft MRO, Certified Repair Station (CRS), Aircraft Operators, and parts brokers. You can track Aircraft Parts I(nventory, Work Orders, and much more. Modular in nature and specifically designed for aircraft maintenance professionals and all types of repair stations. Key modules include barcoded inventory, component maintenance/inspection/SB/AD tracking, parts sales and flexible customer invoicing, work orders, and full...Starting Price: $89/month/user -
11
Pepperi
Advantive
The #1 B2B sales platform for medium, large and enterprise consumer goods manufacturers and distributors. Pepperi is a comprehensive, unified commerce platform to manage all aspects of your B2B sales. We combine a B2B eCommerce storefront, sales rep app for mobile order-taking (iOS/Android), Trade Promotions module, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE UNIFIED cloud-based platform that runs online and offline to maximize in-person and online B2B...">
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12
Resco Field Sales+
Resco
Resco Field Sales+ is a no-code mobile solution designed to help sales teams manage customer data, track opportunities, and streamline order processing, all while on the move. Tailored for industries like retail, manufacturing, and professional services, it ensures your team can work efficiently both online and offline. With offline functionality and secure data synchronization, your team can access and update customer information, orders, and reports—even in remote or low-connectivity...Starting Price: $55/month per user -
13
QBench
QBench
The modern, flexible, easy-to-use LIMS. QBench enables our customers to get a LIMS up and running faster. Automate your entire lab with our developer-friendly API, Inventory Management, Customer Portal, Billing, and Quality Management System modules. QBench is a cloud-based Laboratory Information Management System (LIMS) that enables labs to streamline their entire testing workflow, from sample receiving to automated results reporting. QBench allows you to keep track of all your samples...Starting Price: $249/user/month -
14
TrakIT
Bitmetric Technologies
Our customized solutions have simplified complex processes in the Shipping industry leading to savings of millions of dollars. We are the trusted partner for many large organizations. Our expertise in this industry is unmatched. TrakIT is used by trucking and car rental companies to manage their assets. Enabled with GPS, asset inspection and business process approvals, we provide a reliable and safe solution to these organizations. We have also developed the front-end user interface for...Starting Price: $500/month -
15
Quartix
Quartix
With more than 30,000 customers and more than 600,000 devices installed in its 23-year history, the Quartix vehicle tracking system helps customers in the US, UK and Europe, in a wide range of industries, save on fuel and insurance every day. Whether your fleet consists of trucks, coaches, vans or cars, Quartix offers a wide range of valuable management and monitoring features that are easy to use. You’ll get live tracking, comprehensive driving style reports, driver timesheets and...Starting Price: $14.90/month -
16
CoreIMS
CorePartners
...CoreIMS delivers real-time inventory information in support of better management practices and improved customer service. For Custom Warehouse project we recommend CoreIMS Version 4.0. This edition is Internet/Intranet based with Specially designed, user-friendly Client Application that extremely secure and well suited for use in local or hosted environment. All CorePartners products including Inventory Management Solutions supports barcode scanning and printingStarting Price: $30/user/month -
17
Repfabric
Repfabric
...In addition to these core functionalities, Repfabric offers features such as account activity and opportunity reviews, sales numbers and trend analysis by manufacturer, and a Nearby feature to find the closest client when a sales call is canceled. The platform is supported by a full-service customer care team and an experienced data team, ensuring a smooth transition for businesses and allowing you to focus on growing your business. -
18
Quickbase
Quickbase
...Extend and connect data, processes, and workflows to drive deeper insight and automation across complex processes and disparate systems. Adapt your operations faster to respond to opportunities and risks. Tailor workflows to support the unique, ever-changing ways your people work. Create new workflows to respond to emerging challenges and support new ways of working in days, not weeks. Create, connect, govern and continually improve an ecosystem of custom digital solutions on a secure platform for your most critical data and processes. Transform the way your data is used and safely empower your people to deliver real-time insights from one unified platform. ...Starting Price: $600 per month -
19
Detrack
Detrack Systems
Detrack is a powerful cloud-based platform designed to help businesses streamline their delivery and field service operations. With Detrack, companies can easily obtain detailed information and analytics on the entire delivery process -- from quoting to dispatching to tracking to invoicing and beyond. Operators can set up comprehensive rules for automated route optimisation, minimise wait times through real-time scheduling, ensure timely pickups and deliveries with proactive route...Starting Price: $29/month/user -
20
Akanea CUSTOMS
AKANEA
Akanea CUSTOMS, a secure and certified solution to simplify your customs procedures. Akanea CUSTOMS, a software designed by experts in your business, is the solution certified by the French Customs Authorities since 2004, which simplifies the management and dematerialization of your customs clearance procedures. It benefits from considerable expertise, with more than 1600 users on a daily basis. Whether you are a freight forwarder, transport operator, importer, exporter, producer,... -
21
aACE
aACE Software
...aACE can also be affordably and easily customized to fit your company’s unique workflows, supporting the “secret sauce” that sets you apart from your competitors.Starting Price: $99/month/user -
22
Tookan
JungleWorks
Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking. Business interfaces powered by Tookan: 1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce...Starting Price: $39 / Month -
23
Latitude WMS
PathGuide Technologies
...End-users also benefit from many different modules such as inbound transportation management, wire cutting, voice picking, and slotting, just to name a few. PathGuide understands, whether it’s a single DC with dozens of branches, or servicing the customer on-site, no two distributors are the same. PathGuide is committed to delivering warehouse management solutions designed to meet each customer’s unique requirements and wraps those solutions in the industry’s best dedicated service and support. -
24
Epicor Indago WMS
Epicor Software
Epicor ® Indago™ WMS is a revolutionary, client- and mobile-based warehouse management system that helps users save time, reduce inventory and labor costs, and increase customer service levels. Built using leading-edge .NET and SQL server technology, Indago WMS provides an extraordinarily rich, flexible, user-friendly experience that enables flawless execution of warehouse operations in a broad range of sectors—including automotive, industrial, electrical, plumbing, hardware, and more. -... -
25
iCustoms
iCustoms
...We foster long-term relationships with our clients, offering ongoing support, training, and guidance to ensure their success.Starting Price: $300 -
26
HCSS
HCSS
HCSS provides easy-to-use software built for construction companies that want to win more work, work smarter, and boost profits. For nearly 40 years, we've helped heavy civil contractors, infrastructure builders, and utility companies improve operations, from estimating and project management to field tracking, equipment maintenance, and safety. Tools like HeavyBid, HeavyJob, and HCSS Safety are built for the field and designed to work together, giving your team real-time visibility, tighter...Starting Price: $60 - $4,000+/user/year -
27
VAMOSYS
VAMO Systems
...We want a customer to buy a product purely for the value it’s giving, not for marketing gimmicks. We take customer support very seriously. We just don’t want to see a dissatisfied customer. We employ the best people and tools to excel in customer support. -
28
Routal Planner
Routal
Routal Planner is a platform where you can plan and optimize your routes in a matter of minutes, saving hundreds of hours at the end of the year and gaining more than 30% efficiency in your last mile logistics. The tool is so easy to use that in less than 20 minutes you will be able to start planning routes and save time. Large companies like Volkswagen or Heineken trust Routal.com, but also hundreds of small and medium-sized companies are growing thanks to the improvement in their...Starting Price: €19 per month per license -
29
GMS ITEC
GMS
The ITEC (International Trade & Electronic Commerce) System is a robust, integrated software system for efficient handling of all phases of a shipment's movement and customs clearance from origin to final delivery. Typically purchased and used by the customs broker, international air or sea freight forwarder, deconsolidator or NVOCC, it can also be used by an importer or exporter who process their own shipments. The application software is written in the PROGRESS 4GL database language. It is currently supported on the SCO Open Server UNIX platform. ... -
30
StrategIQ Commerce
StrategIQ Commerce
...Enhance your customer order experience with customized web visibility to order and shipment delivery statuses. Support your customer service teams with access to order transit information including customer-promised delivery performance and predicted delivery dates. Data capture from any source including EDI, API, text file, OCR paper, and electronic documents.
