Banner for MobileRecharge.com

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its user-friendliness and the speed with which they can send mobile recharges, often highlighting its usefulness when traveling or supporting family abroad. People appreciate the convenience and efficiency of the service, noting that it saves them time and effort compared to traditional methods. The application is also very easy to use. Consumers also value the reliability of the service, with many recounting years of positive experiences and prompt resolutions to any issues encountered. However, a few users have expressed concerns regarding fees and exchange rates, suggesting they can sometimes be higher than expected. Some have reported occasional issues with payments, with resolution times varying.

Based on these reviews

Rated 4 out of 5 stars
Verified

All my orders have been professionally executed. I think the company is doing a great job! I also think the Sales(reductions) are not evenly distributed. Some countries are neglicted.

Company replied

Rated 4 out of 5 stars
Verified

Perfect way to top-up mobile prepaid. Big range of top-up amounts. Moderate pricing, compared to ding.com. Would be 5 stars if more payment options then CC and PayPal could be offered (suggestions: Kl... See more

Company replied

Rated 4 out of 5 stars
Verified

It's user friendly and a very quick process. My only issue is with the exchange rates when sending to someone in a different country they are below average and are not on par with the market.

Rated 5 out of 5 stars
Verified

First, the notification that card was processed and posted to the selected phone number is outstanding. Second, another phone was sent credit; however, that number was "no longer working", which I f... See more

Rated 5 out of 5 stars
Verified

Super easy to use and instant top up, safe payment. I can't pay for my top up mobile account as I use a foreign bank card - this website saved me a lot of money in reconnection fees. The phone compani... See more

Rated 3 out of 5 stars

Honestly, a hit or miss. Sometimes everything goes through just fine and sometimes it simply does not work. Brought this to their attention some time ago when the same happened and allowed myself to b... See more

Company replied

Rated 5 out of 5 stars
Verified

I have bought two mobile recharges for my sisters in India. Their internet and call features on the cellphones are working fine. I signed up for automatic payment each month

Rated 5 out of 5 stars

Amazing! I honestly thought it might be a scam and that I wouldn’t receive the airtime I paid for. Not only did I get them instantly after payment, but it was also even cheaper than buying directly fr... See more

Rated 3 out of 5 stars
Verified

I live in Australia, and when I send credit to my family, the fee here is supposed to be only 18 dollars, but when I send it, it becomes more than 32 dollars. That’s too much — it feels like you are t... See more

Company replied

Rated 5 out of 5 stars
Verified

Been using Mob Rec for 8 years. There has only been one issue. And they graciously refunded my money for that event and I later found the persons phone I recharged was not truthful with me and did re... See more

Rated 5 out of 5 stars
Verified

For me, even though each transaction comes with a flat administrative fee of $1, what o care and value most is the speed of delivery and the accuracy of exact amount of bundle, data and airtime ordere... See more

Rated 5 out of 5 stars
Verified

A great efficient way to top up a mobile SIM when travelling overseas. I bought a Mexico Telcel Amigo sim from an online marketplace and once I arrived in Mexico I put in this SIM, loaded up the mobi... See more

Rated 5 out of 5 stars
Verified

I started using Mobile Recharge in 2018. Cannot remember how many times it has helped me, especially when travelling and using foreign SIMs. USEFUL and FAST SET UP WAS EFFORTLESS Excellent syst... See more

Rated 5 out of 5 stars
Verified

In South Africa it's difficult to buy simple day to day goods and services with PayPal. I am very thankful that I can finally buy airtime when I have PayPal bucks. Why foreign based companies are doin... See more

Rated 5 out of 5 stars
Verified

MobileRecharge I have been using for 10years now. The only company that I have used since I begin sending minutes to Jamaica. They receive the minutes within minutes, and if there is a problem you att... See more

Rated 5 out of 5 stars
Verified

An amazing service,has soon you finished the transaction you receive the invoice showing the payment and a thank you

Rated 5 out of 5 stars
Verified

Mobile recharge had always been my favorite Top-Up service Lately I've also been using Ding. I go back and forth depending on the plans and rates offered. Both are convenient, but I would have to... See more

Rated 5 out of 5 stars
Verified

Love the auto top off. Never have to worry about running out of credit! So much easier and convenient than going to the store and paying the bill. Have been using this app for about 6 years with no is... See more

Rated 5 out of 5 stars
Verified

Great! Sometimes money was taken from my account, but I don’t receive a mobile paquete or money in my mobile number, but I need just send a message to MobileRecharge and money is back. Gracias!

Rated 5 out of 5 stars
Verified

Using their service is as easy as 1-2-3. It doesn't matter how much they charge you when it comes to convenience. Have been using their service for more than 10 years now.

Rated 5 out of 5 stars
Verified

My experience is excellent. My correspondents in Africa are very satisfied : the top-up and transfer to MobileRecharge.com are fast and fonctional. I've been able to stay in contact whith m... See more

Rated 5 out of 5 stars
Verified

I recommend this service to anyone who wants to recharge Internet remotely. It works from any country and is very easy and inexpensive to use. I have been using it for the last few years sending Inte... See more

Rated 5 out of 5 stars
Verified

Recarga rápida y segura. La aplicación es muy fácil de usar. 100/100. So far for me it is the best, so much so that the tax becomes insignificant.

Rated 5 out of 5 stars
Verified

They recharge your phone straight away no matter where you are Within mintues. I have been using them for over 2 years never had a problem. They are honest and reliable.

Rated 5 out of 5 stars
Verified

I've been using this company for several years, at different times of the day. I've never had a single problem. It's fast and easy. I recommend it 100%.

Rated 3 out of 5 stars
Verified

Theres always the same promo for the same countries except Senegal for which i spend all my money with them Needs improvement. And the price changes too often.

Company replied

Rated 5 out of 5 stars
Verified

Incredibly handy and reliable service. Sometimes not easy to get down to the store to add minutes to our Kolbi cards here in Costa Rica. MobileRecharge is very speedy and easy.

Rated 5 out of 5 stars
Verified

This is a really great thing to do when you give someone a gift, and you can do it really quickly with MobileRecharge.

Rated 5 out of 5 stars
Verified

Always quick and so so easy to use and have my credit to the number I want In seconds

Rated 4 out of 5 stars
Verified

MobileRecharge is quick, easy and convenient. My only complaint about the phone app is the annoying pop-up that asks you to rate the app (and provides no mechanism for doing so) and blocks your initia... See more

Company replied

Rated 5 out of 5 stars
Verified

Its so amazing that I can put credit on my mums phone overseas. Only thing I would complain about is that it doesn't cover all mobile service providers from Fiji. But I love it, so many people can't... See more

Rated 5 out of 5 stars
Verified

I am suggesting that taxing of the amount topped up for, should be scrapped off, i.e taken out or stopped. An example is that when I topped up for one thousand eight hundred Naira (#1800.00) credit, a... See more

Rated 3 out of 5 stars

Reference my last review and your reply the transaction that failed is Order No: 10937928. I've contacted my Bank and they've indicated that after 10 business days if hasn't been forwarded on t... See more

Company replied

Rated 4 out of 5 stars
Verified

It is very useful and thoughtful app, But conversion rates are quite off against customers. For instance, I usually pay about $3 over Oanda daily updated currency rate + $2.10 processing fee = $21.40... See more

Company replied

Rated 5 out of 5 stars
Verified

So helpful! I have been using this website for years to add credit to my mobile phone when I cannot get to a store. Also has been a life-saver in sending credit to my family members long distance. If... See more

Rated 5 out of 5 stars
Verified

I had tried another site for sending money to cel numbers abroad and it was not successful. Mobile Recharge was incredibly straightforward to use. With a very acceptable processing period, about 20 se... See more

Rated 3 out of 5 stars
Verified

Account not credited. At least I have not got any confirmation from MTS. I live in hope that it will be credited in the future, but so far (after 34 hours) nothing. (2018-03-14 Update). It seems ac... See more

Company replied

Rated 5 out of 5 stars
Verified

With the CoronaVirus crisis I want to commend the responsible parties and their staff for keeping us connected in such terrible times with our family and friends without any difficulties in meeting... See more

Rated 5 out of 5 stars
Verified

I am able to send phone credits to my family members. Especially my daughter and daughter in-law. This is important for their safety and security.

Rated 5 out of 5 stars
Verified

Easy to navigate. Clear guidance. Very satisfying, recharging is a breeze.First time user feels like a pro, that's how friendly the interface is. Highly recommended.

Rated 4 out of 5 stars

It stays on pending and they took money from my bank account Note it’s I didn’t use prepaid mobile recharge site, I used this mobilerecharge.com and it never change from pending and money was nev... See more

Company replied

We perform checks on reviews


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

About MobileRecharge.com

Written by the company

Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators.
The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:

Written by the company

24/7 Customer Service

Recharge Mobiles Online

With over 20 years of experience, we deliver security and reliability

With MobileRecharge.com, it's easy to make your family and friends happy! It takes only seconds to top up their mobiles back home. Fast and secure mobile recharges, exciting bonuses and more.

  • Fast & secure top up service
  • Send credit to any of the 160 countries
  • Refill minutes & data in 3 easy steps
  • Great offers for instant top-ups
  • Stay in touch with family & friends

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

I purchased the wrong provider and have…

I purchased the wrong provider and have been refused refund or credit. Unacceptable in today’s times. This company is not customer service friendly

October 5, 2025
MobileRecharge.com logo

Reply from MobileRecharge.com

Hi Joyce,

It is indeed frustrating to lose money due to a wrong phone number entered in the online form. In such cases we can cancel your order IF the order hasn't been processed and sent on to the local operator.

Once the money gets on a phone number that exists, be it the wrong one, the credit cannot be withdrawn. It's a general policy, not our own decision. Please always double check any data entered to avoid such situations!

Thank you for your understanding

Rated 1 out of 5 stars
Verified
MobileRecharge.com logo

Reply from MobileRecharge.com

Hi Erkan,

Thank you for sharing this opinion openly! It is important to mention that Mobile Recharge is a transfer of goods service, not a currency exchange one. Which requires different international protocols than an exchange service. All transfer of goods services, including all international Mobile Recharge services abide by these protocols. Multiple international transactions are involved.

What we can assure you of is that we line up with the most competitive ones, and our prices are also among the best on the international market.

Thank you for your understanding and your trust!

Rated 1 out of 5 stars
Verified

I paid for two recharges for a morocco…

I paid for two recharges for a morocco sim card. It never worked.

September 12, 2025
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Peter,

Thank you for choosing MobileRecharge.com.

Maroc Telecom Prepaid Credit Morocco has confirmed that order placed on 09/12/2025 for a mobile recharge has been successfully processed and the credit has been added to the phone number you chose.

They also provided the reference number 7564138887 as proof that the full & correct amount was added to the beneficiary's number.

Mobile Recharge credit is normally received immediately after a successful purchase. However, on rare occasions, if the mobile operator of the prepaid number you selected to recharge is experiencing delays, then the Mobile Recharge could take up to 12 hours.

Note that the operator will not always send an SMS to the recipient to advise of the top up and so if, after 12 hours the Mobile Recharge has not been received, then the recipient should get in touch directly with the mobile operator directly to confirm their balance.

The contact details for Maroc Telecom Prepaid Credit Morocco can be found on the invoice we emailed to you or in the "Order" section of your online account which you can see by clicking on
https://www.MobileRecharge.com/account/activity.
Alternatively, you can let us know after 24 hours so that we can contact the operator for you.

We appreciate your patience.

Drop us a line if you need further assistance with this inquiry.
For any other inquiries, check out our Help Center at:
https://www.MobileRecharge.com/help_center.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look