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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
501 Products for "customer" with 2 filters applied:
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1
AutoDCP
Customer Driven Systems
AutoDCP also includes linking of projects or selected operations from projects into one overall composite project. This is useful for combining purchased parts, different components or generic operations with part-specific information. These types of composite projects are automatically updated when the underlying data changes. AutoDCP is the fastest most cost-effective way to maintain a linked Process Flow Diagram, FMEA and Control Plan. Risk Profiles make FMEA creation simple and fast. The... -
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Device42
Device42, A Freshworks Company
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps...">
Starting Price: $1499.00/year -
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Configure One Cloud
Revalize
The Most Powerful CPQ to Accelerate Sales Cycles, Optimize Processes, and Drive Operational Efficiency—Backed by More Than 20 Years of Industry Experience. Empowering manufacturers with an advanced solution, Configure One Cloud customers report: • Enabled dealers to generate 40% of product configurations and 25% of sales orders, facilitating growth without increasing internal staff. • Reduced quote generation time by 50% and achieved 100% error reduction, streamlining the sales process... -
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Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...">
Starting Price: $25.00/month/user -
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Flowlens
Flowlens
Flowlens - built by a small business, designed for small businesses. Flowlens is end-to-end business management software designed specifically for growing SME manufacturers around the world. Whether you’re scaling production, managing complex supply chains, or improving customer service, Flowlens brings your people, processes, and data together in one connected platform. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers...Starting Price: £39/user/month -
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PolyPM
Polygon Software
..., and improve customer service and worker productivity. -
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AIM Vision
AIM Computer Solutions
Facilitate better management of the supply chain community by streamlining the planning and management of all activities involved in sourcing, procurement and logistics management. Supply Chain Management solutions enable you to drive out excess costs and improve inventory and production efficiencies. It is flexible and assists you in being responsive to customer requirements. AIM Vision helps automotive suppliers implement the required business systems and prepare for internal reviews...Starting Price: $10,000+ -
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Quickbase
Quickbase
..., connect, govern and continually improve an ecosystem of custom digital solutions on a secure platform for your most critical data and processes. Transform the way your data is used and safely empower your people to deliver real-time insights from one unified platform. Unlock your team's potential. Get started with Quickbase today.Starting Price: $600 per month -
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Visibility ERP
Visibility
Visibility ERP is designed for complex manufacturers and distributors. It features a modern, easy-to-use front end design and robust functionality. Customer Relationship Management (CRM) as a business strategy understands that customers are a company's greatest asset. Through establishing more effective customer relationships, companies decrease costs and increase customer satisfaction and profitability. The Visibility ERP CRM suite maximizes the value of every customer interaction through its...Starting Price: $3000 one-time fee per user -
10
Tactic
Waterloo Manufacturing Software
Works with and does not replace your MRP / ERP! TACTIC is highly customizable, advanced planning and manufacturing production scheduling software developed by Waterloo Manufacturing Software. Suitable for discrete and batch industry manufacturers, TACTIC reduces supply and inventory costs while improving customer service. Manufacturers use TACTIC to promise delivery, plan and schedule production, plan material and capacity, and deal with changes and problems. TACTIC s sophisticated... -
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Logik.io
Logik.io
... to be a technical headache anymore. Say goodbye to custom development and scripting, and get the solution that makes product and selling logic easier to manage, less costly to maintain and scale, and delivers the stellar selling experiences sellers and buyers demand. -
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Qwik-Order
DMS Systems
DX+ Qwik-Order is a Web-based B-2-B “Parts Portal” customized for DMS customers as a hosted, fully "back-end" integrated e-Commerce service that provides your customers with a 24 x 7 real-time ordering, cataloging & customer service solution. DX+ Qwik-Order provides the lowest cost of order processing available today & accounts for a significant portion of a DMS customer’s sales volume when deployed. -
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Total ETO
Total ETO
Total ETO is the only ERP/ MRP system that matches the unique workflow of Engineer To Order manufacturers. Our software solves the common problems Custom Machine Builders face, so they can increase efficiency, accuracy, and profitability. -Engineers love our Dynamic BOMs that integrate with CAD systems including SolidWorks and Inventor. Spreadsheets and double entries are eliminated, so your designers can spend more time designing! -Parts can be released to procurement in stages, including...Starting Price: $7,500/year for 5 users -
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Epicor Vision
Epicor
Epicor® Vision® is a leading distribution ERP solution specially built for aftermarket parts distributors that connects your people and systems to fuel faster, more profitable growth. Epicor Vision enables your business to deliver superior customer service, whether it’s a single-location shop, a national service chain, or a large corporate or government account. Leverage extensive back-office automation, data-driven inventory planning, and advanced pricing strategies. Get ahead of competitors... -
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The Vyom ERP
YASH COMPUTECH SOLUTION PRIVATE LIMITED
... their resource planning with ease. It streamlines different operations such as accounting, inventory management, production, sales, and customer relationship management (CRM) in one platform. The software offers a range of features and modules that can be customized to meet the unique needs of different businesses, from small startups to large corporations.Starting Price: $50/Month/Per User -
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SyteLine ERP (CloudSuite Industrial)
LogicData
SyteLine is a world class ERP system that is industry specific to reduce implementation time and costly customizations. The SaaS version of SyteLine (CloudSuite Industrial) is a full "suite" of products to fully manage your Enterprise. LogicData is an implementation partner with over 30 years experience with SyteLine. We have the experience and expertise to help you get your project up and running efficiently and smoothly while avoiding the pitfalls inherent in implementing and ERP System...Starting Price: $2000/user/year -
17
FactoryTalk Remote Access
Rockwell Automation
Imagine being able to respond to customer needs faster and rapidly resolve production issues. With the FactoryTalk® Remote Access™ solution, you don’t have to travel to manage, configure, and initiate secure connections to customer’s equipment. Discover a faster way to deliver great support, from anywhere. Remotely access and support customer equipment in a moment’s notice! When customers call, you can get connected quickly – no matter where you are. With remote access, you don’t need costly... -
18
Stone Profit Systems
Stone Profit Systems
Quotes/estimates can be entered into the system so that a formal quotation can be submitted to the customer. The system stores all of your products, services, edge profiles, and cut-outs with prices, so building you quote is quick and easy. To save time and omit errors during the quotation process you can customize packages for frequently fabricated or common jobs. It is a standard feature with the fabrication module in which all the formats and language on the quote can be customized during... -
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KBF Cloud
KBF Cloud
Our software provides powerful tools to help stone fabricators, distributors, and designers showcase products and enhance customer experiences: • Interactive Stone Gallery: Present slabs online in high quality for convenient browsing. • Slab Studio: AI-powered editing tool that transforms any photos, including those taken with a smartphone, into professional-quality images by removing backgrounds, adjusting brightness, and integrating slabs into a 3D showroom. • 3D Room Visualizer: Allows...Starting Price: $99 -
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OpenPro ERP
OpenPro, Inc.
... compliant. OpenPro is multi language (9 different) and multi currency. Another of the many business software solutions is a complete retail Point of Sales (POS) system, while distributors benefit from the supply chain management software. Built in time card management, Payroll and HRMS systems are integrated with the accounting manufacturing software. Customer Relationship management (CRM) is integrated to target prospects and convert them into customers quickly.Starting Price: $44 per user -
21
Alpha TransForm
Alpha Software Corporation
..., and deploy mobile apps with ease: - pre-built app templates you can customize - powerful analytics engine with dashboards you can customize - built-in offline operation - a programming language for adding advanced capabilities - scale-able, secure and reliable cloud deployment. Developers can use Alpha Software's complimentary low-code platform (Alpha Anywhere) which integrates with Alpha TransForm, to build more advanced mobile apps and web apps.Starting Price: $30/User/Month -
22
OASIS
Intellitek Systems
Gain control of your business with a single platform. Improve speed of period-end processes, streamline common finance functions, and get fast, friendly support when needed. Recruit and onboard new employees with speed and ease. Easily manage policies, employee data, and benefits administration. Align marketing, sales, and customer experience to predict revenue, improve marketing campaign efficiency, and increase customer loyalty. Improve operational efficiency and business performance... -
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Savance Enterprise
Savance Enterprise
Highly automated and easy to use, on-premise or in the cloud. With Savance, there are no bad pricing surprises. Our pricing is simple, non-deceptive, and all-inclusive. Savance Enterprise is a big product with intimate support. We always listen and take care of our clients. Customer-driven and customer-focused, Savance Enterprise is different from other wholesale distribution software. Privately held and privately funded, we focus on our product and our customers, putting customer service above... -
24
EliteManufacturers
Elite Dynamics
Create and monitor your aftersales & work tickets with full visibility over the process across all customers. Monitor your customer aftersales tickets with the ability to mobilize your teams whilst providing them with all the necessary information. Reduce manual time spent on managing your engineers and empower them to take control of their jobs whilst on-site whether online or offline. Gain end-to-end visibility of the customer journey from lead to invoice with full control over every step... -
25
DQ ODT System
DQ Technologies
Your ability to deliver the RIGHT product at the RIGHT time is one of the main reasons why customers choose to do business with you. But order delivery logistics and tracking isn’t so easy. Driver rosters, complex distribution methods such as buyouts and relay transfers, as well as the sheer number of orders all contribute to add complexity to an already complicated process. Order Delivery Tracking, or ODT, helps with planning and routing while giving complete visibility of the status of every... -
26
Factumsoft
Factumsoft
To succeed in today’s competitive global environment, you need to have a complete understanding of your customers and how they interact with your business across the various touchpoints. This is why CRM and Sales Management are indispensable tools for your company. Standard modules of our ERP platform allow fast implementation and quick deployment of the final solution. Our unique architecture allows flexibility in meeting various timeline needs through iterative deployments of new... -
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Hot Sauce
Hot Sauce
Because it is the edge that all shops offer for free. But what about all of the other edge profiles that are available, where you get to charge more money? Ok, that is an easy example of Hot Sauce to understand. But there are so many other hot sauce offerings that customers need and are willing to pay for if you just offer it to them. In fact, we have over 50 hot sauce items that you can sell to your customers. This is a growing list of fabricators across the country who are utilizing...Starting Price: Free -
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Zuggo ERP
Zuggo Custom Apps
Zuggo ERP system is a modular system of custom applications designed for manufacturing industries to streamline their operations, manage shop floors, and automate their machine shops. This ERP includes custom modules such as Task Management, Human Resources, Production, Purchasing, Sales, Engineering, Costing, Quality, Quoting, Machine Setup Sheets, IT Support, Tool Crib, Production Time Sheet Management, Phantom Scrap Control, etc.Starting Price: $60/month -
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VistaTrac
VistaTrac
VistaTrac™ has been used in the meat industry for over 30 years and more than 50% of our customers are meat companies. Wholesale, foodservice, distribution, online retail, slaughter, and custom processing companies all find incredible value in VistaTrac. Weigh and tally loads and record vendor data. Compare live weights to hot weights and view receiving reports with shrinkage. Print carcass tags to create inventory, and eliminate kill-floor paperwork with a digital BSE Checklist and custom data...Starting Price: $325 per month -
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OnRamp Solutions
OnRamp Solutions
OnRamp Solutions ERP System was built with guidance from Mancor Industries to use lean manufacturing principles while applying manufacturing best practices to better serve their customers. Our customer-centered project management methodology is based on being flexible, responsive, and doing whatever is necessary to support our vision of being a truly great supplier to a diversified base of valued customers. Regardless of your business or industry, customers are what drive your success. So...