Compare the Top Manufacturing CRM Software in 2025
Manufacturing CRM software is designed to help manufacturers better manage their customer relationships. It offers features such as customer tracking, data analysis tools, contact management and customizable reporting. The software can be integrated with other systems using APIs, making it easier for companies to share information between departments. Manufacturers often use the software to build a better understanding of their customers in order to develop more effective marketing strategies and improve customer service. By tracking interactions between customers and employees, manufacturers can gain insights into areas where they can improve efficiency or make changes that will help increase sales. Manufacturing CRM software makes it easy for companies to streamline processes, handle customer inquiries faster, analyze data from multiple sources and stay up-to-date on trends in the industry. Here's a list of the best manufacturing CRM software:
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1
Pipedrive
Pipedrive
Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.">
Starting Price: $24/month -
2
C2CRM
Clear C2
At Clear C2, we understand that different companies have different business requirements. We designed C2CRM to allow you to choose only the functions you need. Our CRM system is a cost-effective solution that will grow with your business. C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, and Customer Service. Only buy what each user needs. The C2CRM Relationship Management module is the core of our solution. It consists of all the logic you need to manage your business relationships effectively and a mobile app to keep your sales team informed while on the road. Get a 360-degree view of your accounts, contacts, and activity with built-in dashboards, workflow automation, and reports.Starting Price: $37 per user per month -
3
SalesNOW
Interchange Solutions
SalesNOW CRM is the ultimate solution for manufacturing businesses looking to optimize their sales processes and strengthen customer relationships. From managing leads to tracking deals and forecasting revenue, SalesNOW helps you navigate the complexities of the manufacturing industry with ease. Keep tabs on your pipeline, monitor account activity, and align your sales efforts with production schedules—all from a mobile-friendly platform. What sets SalesNOW apart? Our Business Analysts work with you to tailor the CRM to your specific manufacturing workflows, while dedicated Account Managers provide expert training to ensure your team maximizes every feature. Unlike most CRMs—where 50% of implementations fail—SalesNOW ensures your system is designed for success. Drive efficiency, improve customer retention, and close deals faster with SalesNOW CRM—the trusted partner for manufacturers.Starting Price: $24.95/month/user -
4
Act!
Act!
Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.Starting Price: $30.00/month/user -
5
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.">
Starting Price: $25.00/month/user -
6
Pepperi
Advantive
The #1 B2B sales platform for medium, large and enterprise consumer goods manufacturers and distributors. Pepperi is a comprehensive, unified commerce platform to manage all aspects of your B2B sales. We combine a B2B eCommerce storefront, sales rep app for mobile order-taking (iOS/Android), Trade Promotions module, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE UNIFIED cloud-based platform that runs online and offline to maximize in-person and online B2B sales. Thanks to its proprietary IPaaS (Integration Platform as a Service), Pepperi syncs seamlessly to your existing tech stack such as ERPs, Accounting software, Payment and Shipping gateways. Pepperi is the ONLY purpose-built mobile solution on the market and currently serves over 1000 companies in 65 countries. -
7
MRPeasy
MRPeasy
MRPeasy helps small manufacturers grow with easy-to-use tools that cover all the essentials they need to manage their production. Having built the first cloud-based MRP platform in 2014, we offer user-friendly software-as-a-service that covers everything from production planning to CRM, skipping all the features that are too complex or irrelevant for small manufacturers. This means smaller manufacturers get access to powerful production planning tools, levelling the playing field with larger competitors. With MRPeasy, you know exactly how much your products cost and when they’re ready, helping you to steer your business effectively. MRPeasy integrates with leading accounting software like QuickBooks and Xero and e-commerce platforms like Shopify and WooCommerce, providing a comprehensive, fully integrated business management solution.Starting Price: $49.00/month/user -
8
Repfabric
Repfabric
Repfabric is a customer relationship management (CRM) software designed specifically for multi-line sales teams (i.e. reps, distributors, wholesalers, dealers, and manufacturers). It streamlines and simplifies the sales process by providing deep integration with email, contacts, calendars, and deal tracking. The platform enables users to track commissions from CRM to sale, make updates directly from mobile devices, and document sales calls using voice-to-text features. In addition to these core functionalities, Repfabric offers features such as account activity and opportunity reviews, sales numbers and trend analysis by manufacturer, and a Nearby feature to find the closest client when a sales call is canceled. The platform is supported by a full-service customer care team and an experienced data team, ensuring a smooth transition for businesses and allowing you to focus on growing your business. -
9
Pipeliner CRM
Pipelinersales Corp.
Pipeliner CRM is the AI-powered sales management solution designed to put salespeople first, delivering an intuitive, visual, and engaging experience that drives real productivity and rapid adoption for mid-sized, large, and enterprise teams. With comprehensive pipeline management, advanced AI assistance, no-code Automatizer workflows, and embedded business analytics, Pipeliner eliminates complexity while scaling effortlessly—reducing the need for third-party tools and dedicated admins. Key features include personalized user interfaces, multiple pipeline visualizations, automated approvals, relationship mapping, quota management, and AI-driven email support. Seamlessly integrate with Google Suite, Microsoft Suite.Starting Price: $65 -
10
Flowlens
Flowlens
Flowlens is cloud manufacturing MES and MRP software for small - medium sized manufacturers of equipment, machinery, plant and industrial systems. Flowlens gives you: - one place for your business information - sales, inventory, purchasing - production, profitability - shop-floor data capture - complex multi-level bill of materials & production routes - traceability & quality management / ISO9001 - sub-contractor workflow - after sales service management and product history - CRM / Supplier management - automatic stock shortages and PO creation Flowlens links to Xero, Quickbooks Online and Sage 50 accounts packages, enabling data to be seamlessly transferred without manual rekeying. Flowlens customers typically migrate away from manual repetitive processes, spreadsheets and hours of effort, to enjoy savings of a day a week or more per person. Visit our website to watch case studies and request a free trial Flowlens also provides expert implementation packageStarting Price: £39/user/month plus platform -
11
Kechie
My Office Apps
Kechie is a fully integrated Enterprise Resource Planning Software with a Software as a Service (SaaS) platform that simplifies the user experience and has the latest in cloud technology. Kechie is easily configured to the scalable needs of your growing business. The robust engine enhances real-time visibility and tracking on all transactions from CRM, Sales, Inventory Management, WMS, Logistics, Procurement, Manufacturing, and Finance, which will streamline your operations and ultimately increase your profitability. It is quick and easy to implement without the expensive price tag. Sold in separate packages – inventory and warehouse management, manufacturing, and finance – or a fully configured ERP system to include all of these individual tools. Let us show you how to manage your business processes more efficiently and effectively. -
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Firmao CRM
Firmao
Thanks to the implementation of the CRM Firmao software, you will create a customer database that allows you to shorten the time of customer acquisition, increase conversion at every stage of the sales process, as well as efficiently and comprehensively serve regular customers. Firmao helps to manage the work of the sales department, both in terms of the sales funnel, and acts as a contact center for regular customers of the company. Simple management of the customer base: - Multiple Sources of Opportunities - Automation of the sales process - Increasing the sales volume - Efficient contact with the customer - Comprehensive customer service - Execution of orders for customers It is implemented in companies where contact with leads or regular contractors is required. Firmao's CRM software is the best system for companies planning dynamic development. The implementation of Firmao's CRM is easy and quick. It takes about 1-2 weeks.Starting Price: $19 per user per month -
13
Acumatica Cloud ERP
Acumatica
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Retail Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future-proof platform. Delivered. -
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Total Lean Management (TLM) Software
Lean & Mean Business Systems
Perfect for a small company, TLM has everything you need, and can accelerate the implementation with consulting, training, procedure templates, and document writing/coaching support, plus we have validation templates and a system setting mode so small medical device companies have special features to help manage technical files and 510K submittals. TLM QMS Software saves you money AND makes your QMS more effective by providing a dual technology landscape for the two distinct QMS user types. Core modules include: • Audits • Contact Manager (CRM) • CAPA • Customer Feedback • Document Management • Electronic Forms • Employees • Employee Feedback • Equipment Calibration • Evaluations • FMEA • Inspections • Inventory/parts • Library • Meetings/Reviews • Metrics • Projects • Purchase Orders • Quality Record Mgt • Rejected Materials • Risk & Opportunities • Sales Orders • Strategic Planning • Surveys • Tasks/Events • Training • Work OrdersStarting Price: $45/user/month -
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Adaptive ERP
Adaptive
Adaptive provides an all-in-one, user-friendly, cloud-based, customizable ERP with multiple fraud risk controls. * Enhanced Security: Your own database & encryption key; in-built access controls & permissions & close to hack-free 2-FA login * Streamline your business. * We handle all setup. * Efficient Document Management: Unlimited Folders/Tags; Assign files/folders to teams, depts., stakeholders or 3rd parties. Find files in seconds with search by filter/tag * Project Management: Create teams, assign roles, rates, tasks, milestones & track with Gantt Charts * Time & Billing * Scheduling * E-Commerce, CMS & Intranet * Dashboards for teams, clients & suppliers * Accounting (GL/AR/AP/Trial Balance/Ageing) * Automated Invoicing * Online Payments * Purchase Orders * Inventory Management * MRP * Manufacturing * Maintenance & Work Orders * Job Costing, Estimates & Quotes * Messaging * CRM & Lead Management * Detailed Reporting with multiple filters (payments/orders/inventory) * LMSStarting Price: £400/month -
16
Close
Close
Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.Starting Price: $49.00/month -
17
aACE
aACE Software
aACE 6 is powerful business management software designed for small-to-midsized businesses to efficiently manage their operations in one comprehensive solution. For over 20 years we’ve worked hand in hand with our customers to refine the features that matter most to everyday users. aACE offers sophisticated tools to manage sales, operations, and accounting, providing 360-degree visibility into your organization while our robust segregation of duties allows you to control which data your employees can access. As a result, our customers have told us that aACE cuts the amount of time they spend searching for information or following up with other departments by up to 50% – and that adds up to hours per day that they can now spend on higher-level tasks focused on growing their business. aACE can also be affordably and easily customized to fit your company’s unique workflows, supporting the “secret sauce” that sets you apart from your competitors.Starting Price: $99/month/user -
18
Dolibarr
Dolibarr
Open Source ERP & CRM for business. One web suite to manage your business. • Enable only the feature you expect : Whatever your needs (customer relationship, sales, human resources, logistic, stock, invoicing, accounting, manufacturing, marketing, foundation management, surveys, ...), you can setup the application to match your need, and only your need... See features • No more double entry in your Information System : Integration between the features / modules is ready "in-the-box". Users are immediately ready to work, even without customization. • Upgrade at any time : The upgrades of new versions are integrated by design into the development process. So you can upgrade at any time to the latest version, whatever is your current version, without losing any data. Users always benefits the latest features and innovations. • A customizable and extensible application: The market place is open to everybody to centralize several hundreds of external add-ons done to enhance the app.Starting Price: $0 -
19
ClickUp
ClickUp
ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team. Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.Starting Price: $5/user/month -
20
monday sales CRM
monday.com
Built on top of monday.com Work OS, monday sales CRM empowers business owners and sales teams to manage all aspects of their sales cycle and customer data, streamlined in one centralized place. They can capture leads from any source, easily manage their contacts’ information, and track every deal's status so that no opportunities slip through the cracks. monday sales CRM lets you create no-code automations, eliminating hours of repetitive processes, and seamlessly integrates with the tools sales teams already use ensuring maximum efficiency. Without the need for an IT professional, build customizable dashboards to get the full overview of your sales cycle to confidently analyze data and optimize your sales processes. Manage your post-sales activities such as client onboarding and their projects to nurture stronger customer relationships. Best of all, it’s extremely user-friendly, standing out from traditional platforms, making it a CRM your sales team would actually want to use.Starting Price: $10 seat / month -
21
OpenPro ERP
OpenPro, Inc.
Grow your business with OpenPro ERP solutions that can be deployed in the cloud or on your server. Our software supports most industries with a complete Enterprise Resource Planning (ERP) software solution. As a provider of Business Management ERP Software, OpenPro excels with its Real-Time Solutions. From Accounting and Financial Reports to its MES software, MRP manufacturing and wholesale distribution inventory control software. The Business Management Software are all GAAP and international compliant. OpenPro is multi language (9 different) and multi currency. Another of the many business software solutions is a complete retail Point of Sales (POS) system, while distributors benefit from the supply chain management software. Built in time card management, Payroll and HRMS systems are integrated with the accounting manufacturing software. Customer Relationship management (CRM) is integrated to target prospects and convert them into customers quickly.Starting Price: $44 per user -
22
Cetec ERP
Cetec ERP
Cetec ERP is a production-focused, high value, cloud ERP for SMB manufacturing companies. It is built to help manufacturers solve their most difficult challenges, and run their business efficiently. As a web-native, Saas ERP solution, Cetec ERP is nimble and intuitive for users, and robust and flexible in functionality to adequately support a wide range of manufacturing processes. Cetec ERP helps to manage the manufacturing business end to end in a fully integrated, streamlined workflow - including complex BOMs in engineering, CRM, quoting and job costing, scheduling, production management tools, shop floor and order tracking, quality, inventory management, and accounting. It is designed for a dynamic, complex manufacturing environment, and excels in highly regulated industries such as aerospace/defense and medical devices. Services are offered on a monthly subscription basis that includes support via email, phone and through other online resources.Starting Price: $50.00/month/user -
23
LeadSquared
LeadSquared
Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity. In most B2C businesses, the prospect-to-customer journey is never straightforward. In fact, there isn’t just one path-to-closure. There are multiple sales journeys, involving different channels, processes, teams, and touchpoints. LeadSquared connects them all – processes, distributed teams, and touchpoints – to give you one complete end-to-end sales execution platform – for your digital teams, call center agents, feet-on-street teams (sales, partner onboarding, service), and operations. LeadSquared cuts down all the noise that your teams constantly wade through and allows them just to focus on just their next task, enhancing their efficiency and helping them sell more. No-code sales process builder. Sketch the best-possible sales workflows for your different products & teams. The sales processes are dynamic and completely flexible.Starting Price: $25 per user per month -
24
CompanyHub CRM
CompanyHub
CompanyHub is a cutting-edge customer relationship management (CRM) software with Sales Bots that helps manage leads and sales pipeline activities. Incorporating email scheduling, tracking, and reporting technologies, CompanyHub delivers a smart CRM solution for sales team through a single and centralized platform. Fully customizable and easy to use, CompanyHub helps you build strong relations and win more deals by nurturing leads, sending reminders to clients, automating alerts for the sales team, creating follow-up tasks for contacts, and so much more.Starting Price: $32.00/month/user -
25
Friday CRM
Friday CRM
That's right! Friday CRM is not a free trial. It's 100% free with no time limit. Would you like to get CRM for free? No problem! An affordable CRM software that offers alternatives to traditional customer relationship management. This is the best tool available for B2B and B2C sales available on the cloud. This next generation CRM is ideal for organizing leads and marketing automation. In comparison with other free CRMs, this one leads the way in the service sector. There is no licensing cost, and no demo to download. It is ready to use online now! Looking for a low cost, advanced CRM? The most used CRM is now available on the cloud. The price? Free. This is the best system out there for web-based sales automation. Every small business, whether in manufacturing or the service sector, can benefit from the ready-to-use online tools all available right now. In a review of the top ten CRMs, this one was voted the most simple and best for lead and sales management. No download required. -
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iDempiere
iDempiere
iDempiere. Community Powered Enterprise, also known as OSGi + ADempiere, Business Suite ERP/CRM/SCM done the community way. Focus is on the Community that includes Subject Matter Specialists, Implementors and End-Users. iDempiere is based on original Compiere/Adempiere plus a new architecture to use state-of-the-art technologies like OSGi, Buckminster, zk, Jetty -
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Creatio
Creatio
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs. Accelerate lead-to-revenue with 360-degree customer view, advanced lead & opportunity management, omni-channel campaign automation and more. Featuring a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale.Starting Price: $25 per user per month -
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Tall Emu CRM
Tall Emu
At Tall Emu we understand how business owners & managers find it difficult to stay organised, be across all that’s happening with customers, following-up leads, knowing the status of projects and what staff have been doing…that’s why we created Tall Emu CRM software which is a REAL alternative to an expensive ERP. Best in class Inventory management features of an expensive ERP system that also empower your sales team to real-time quote at lightning speed to close more sales. Managing your sales pipeline is critical if you want to stay on top of leads and actively nurture them into customers. Easy to use, and powerful. Create professional quotes with our simple online quote builder. Add groups, images, links, videos and subtotals – send to customers by SMS or email so they can view online. View customers, leads opportunities and projects on a map. Visualize your sales territory to find your best opportunities instantly. Filter opportunities based on location and your schedule.Starting Price: $65 AUD per user per month -
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VIENNA Advantage ERP/CRM
Onfinity
Onfinity All-in-One ERP system is a modern, AI driven and powerful ERP system with the most comprehensive community edition covering. Onfinity Community is made for Small to Medium sized companies. It is easy to setup and easy to use. Financial Management Budgeting and Controlling Human Resource Management Inventory Manufacturing Purchase Order Management Project Management Asset Management Customer Relationship Management and more Community gets access to all updates and patches. The architecture if Onfinity is composable with Canvas, a low/no code framework at its base. You can use PostgreSQL or Oracle as database options. The development is done in C#.Net with a modern UI based on jQuery and React.Starting Price: 0 -
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Method:CRM
Method Integration
Method:CRM is the #1 rated CRM by QuickBooks Desktop & QuickBooks Online users. Integrations Method:CRM's patented real-time sync with QuickBooks, automatically updates customer information, invoices, payments, and more between Method and QuickBooks. Method:CRM also offers native integrations with Gmail, Outlook, and Mailchimp, or connect hundreds of other apps via Zapier. You can manage all your daily workflows with one simple system and say goodbye to double data entry. Lead management Forget about spending hours on admin work and entering sales leads. Instead, use Method:CRM to let your sales team focus on finding new prospects, nurturing leads, and closing deals. Streamline your sales process by managing your estimates, invoices, and opportunities in one place with Method:CRM. Customization 100% customizable, 100% code-free. Method's drag-and-drop tools allow you to create a custom CRM that mirrors your business processes and evolves with your company's growing needs.Starting Price: $25.00/month/user -
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Bid Track Sell
Bid Track Sell
Bid Track Sell is a CRM designed for Manufacturers Reps to better track sales progress. The mobile-friendly online application enables users to manage many-to-many relationships and track quotes, sales, products, customers, commissions, and email communications. Its automated reporting is displayed via dashboards and illustrates win/loss ratios of manufacturers, products, and customers so agencies can easily see which products are selling and which customers are buying - in real time.Starting Price: $40.00/month/user -
32
Prospect CRM
ProspectSoft
The Stock-Aware CRM & eCommerce platform that’s perfect for Wholesalers, Distributors and Manufacturers. Sell more in less time, every time. Be a Prospect Hero. What is Stock-Aware CRM? Wholesalers, Distributors and Manufacturers know that selling physical products B2B involves unique operational challenges, meaning ordinary CRM's fall short. Stock-Aware CRM is different. Prospect is a new type of Stock-Aware CRM that's specifically designed for Wholesalers, Distributors and Manufacturers who sell physical products B2B. Prospect integrates product, inventory and customer sales data, to streamline B2B CRM processes. Your team will save time, increase sales and maximise profits. Prospect combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking.Starting Price: £22.50 per month -
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TurnLink Sales Manager
TurnTree Solutions
The TurnLink Sales ManagerTM is a web based Customer Relationship Management (CRM) software solution for manufacturers and manufacturer representatives. TurnLink allows you to keep track of the myriad of data that encompasses the manufacturer, store, distributor supply chain relationship. The TurnLink Sales Manager allows you to seamlessly export orders to all versions of Intuit's QuickBooks. By providing each of your reps a TurnLink account to place orders on the web with you can prevent them from accessing your QuickBooks file. This integration eliminates double entry of orders into two systems. A variety of customization options are available to ensure TurnLink and QuickBooks are in synch. The TurnLink Sales Manager includes a powerful order form capable of handling your direct orders, including those for samples or multiple warehouses, as well as the complexity of third party distributor Turnover orders.Starting Price: $35 per user per month -
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From shop floor to delivery, Aptean Industrial Manufacturing ERP WorkWise Edition offers complete visibility into your single-site operation. The result? You can streamline operations, improve efficiencies, manage complexity and grow your business. Select from 8 suites and over 45 applications to maximize the success of your operation—such as Shop Floor Control and Visual Scheduling, CAD integration, CRM, Product Configurator, Capacity Requirements Planning, Mobile Metrics. Manage shop floor changes, quality and machine maintenance schedules while accounting for real-world constraints including labor skills, materials and tooling availability with our comprehensive discrete manufacturing ERP toolset. Our award-winning Aptean CRM software is tightly integrated with Aptean Industrial Manufacturing ERP. With sales, marketing automation and customer service functions you gain a complete view of every contact and can use powerful tools to manage opportunities and improve relationships.
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35
Okout CRM
Solaripe General Trading
Okout is an extremely easy-to-use, versatile and feature-rich Business Suite that enables businesses to run efficiently. Okout is cloud-based and can be run on any device. With many diverse features including ERP, CRM, BPM, Van/Mobile Sales, POS, Self Storage, Document Management, Manufacturing, Rentals, Contracts, Dimensional Accounting and much more, Okout is suitable for different verticals including Retail, Trading, Distribution, Manufacturing, Real Estate, Hospitality, Construction, Service Industries, Maintenance and After Sales Service. Our IT & Business Consultancy Division delivers integrated professional services to clients pursuing increasing value and minimizing investment and operational risks. Our services suit small firms and institutions as well as large conglomerates.Starting Price: $17 per user per month -
36
Telagus
Telsa Media
Our proprietary growth, efficiency and intelligence (GEI) platform keeps you and your team focused on the daily decisions and actions needed to drive your business forward. A customizable dashboard ensures your mission-critical KPIs are front of mind, supported with the business intelligence you need to make sound decisions. Add additional tools from the Telagus marketplace. Already baked in into our platform, you simply select and switch them on as you need them. Increase sales and revenue by nurturing and marketing to your prospects and client lists. Includes form builders, a library of email templates, and auto-responders. Manage and control the workflow of your teams and individuals through our project management, task, and collaboration tools. Track key tasks, set deadlines, assign collaborators, and more.Starting Price: $371.66 per month -
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Pilot ERP
Pilot ERP
Pilot ERP the fully developed ERP manufacturing software system designed for the Small to Medium-sized manufacturer or distributor, to support with tasks involving Sales & CRM, Manufacturing, Job Costing, Inventory/Warehouse control, Purchasing, AR, AP, Accounting and more. Pilot ERP helps avoid high startup and maintenance fees traditionally expected in ERP systems used by large enterprises. In addition, the service comes with Pilot ERP's certified trainer visits to assist you installing, configuring and training your staff on Pilot ERP. -
38
NEHANET CRM
NEHANET
Leading Manufacturers, Reps and Distributors choose NEHANET for one reason – to maximize their Revenues and Profitability by automating and optimizing a broad set of business processes to drive business efficiencies across their Sales, Manufacturing, Operations, Support and Marketing functions. From tracking design-wins and sample orders, to managing global pricing, quoting and contracts, to managing actuals and backlog, to improving forecast accuracy and demand planning, to managing debits and POS to managing reps, supporting customers and managing field and factory application engineers; to having a compelling web site and marketing program, our solutions give High Tech Manufacturers 360° visibility into all aspects of their business operations. Our systems are used 24×7 by users across the world, working for our customers or their reps and distributors, all working with one unified purpose, to do better than the competition.Starting Price: $35 per month -
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CRM for SYSPRO
SYSPRO
Modern customers expect transparency, proactivity, and responsiveness from your service department whenever an issue arises. CRM for SYSPRO is built for manufacturers and distributors and gives your teams the tools they need to provide a higher level of service and assist at every point as your customers move through their journey from their initial purchase to becoming an advocate. CRM for SYSPRO is built for manufacturers and distributors who rely on loyal relationships, operational efficiency, and quality. Our integrated solution pulls together data from every customer interaction, SYSPRO ERP and other connected systems to help build your customer-centric organization. Our unique solution has all the features you would expect in a CRM system and some additional tools built specifically to support recalls of lotted and serialized products, managing warranty contracts as well as facilitate in-house and remote maintenance services. -
40
Visibility ERP
Visibility
Visibility ERP is designed for complex manufacturers and distributors. It features a modern, easy-to-use front end design and robust functionality. Customer Relationship Management (CRM) as a business strategy understands that customers are a company's greatest asset. Through establishing more effective customer relationships, companies decrease costs and increase customer satisfaction and profitability. The Visibility ERP CRM suite maximizes the value of every customer interaction through its integrated approach that manages, synchronizes and coordinates every customer and potential customer interaction. In complex manufacturing, companies and their customers interact through every step of the process, from engaging the customer as a prospect all the way through to servicing the customer. Efficient sharing and management of these processes provides faster communication, improved customer support and enhanced customer loyalty.Starting Price: $3000 one-time fee per user -
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WinMAGI
Manufacturing Action Group
WinMAGI software provides tangible/relevant solutions for small to medium-sized manufacturers. We deliver our product economically with an easy implementation process so that every manufacturer has the opportunity to gain returns from ERP. Is a perpetual software license, which means you purchase, upfront, the license to use the software indefinitely. MAGI ON-SITE provides a fully-integrated, all-in-one small business management solution that’s deployed, managed, and maintained at your own site. Provides a cost-effective alternative to the upfront capital investment required with MAGI ON-SITE. MAGI TERM is a term license model under which you pay per year (or month) for complete access to our software. Maintained on your server instead of the web, Term does not force you to sacrifice security for upfront cost savings. Sales order entry, CRM, purchasing, warehouse control, shop floor control, MPS, requirements planning, product engineering, and sales CRM.Starting Price: $5,000 one-time payment -
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Jobscope
Jobscope
Thousands of order-driven manufacturing businesses with locations worldwide rely on the dependability of JOBSCOPE ERP manufacturing software. For over 35 years, companies using JOBSCOPE manufacturing ERP software and its MRP & CRM functionality have. JOBSCOPE ERP software accommodates well to your specific mode of manufacturing whether you are an Engineer-to-Order (ETO) / Make-to-Order (MTO) manufacturer, Metal Fabricator, or a Maintenance Repair and Overhaul (MRO) contractor. Isn’t it time you let technology do the work for you? Powerful, built-in erp educational tools inside JOBSCOPE ERP manufacturing software speed up implementation times, delivering a better learning experience. Edit screens, fields, and labels on the fly to make the software your own. Gain radical performance increases through manufacturing ERP software with real-time MRP functionality, workflow automation, mobile solutions, and a skillful support team to make it all happen.Starting Price: $3000.00/one-time/user -
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Rsoft CRM
Rsoft Technologies
RSoft World-Class CRM Software (Customer Relationship Management) solution has been helping all kinds of small and medium businesses to organize, automate and improve their business. Our 15+ years of experience in Sales and Marketing. RSoft makes your business run transparently and intelligently which projects your brand image and win your customer's satisfaction. RSoft is way ahead of other CRM's with its new generation features. Our CRM Software can be used by all businesses including Real Estate, Educational institutes, Healthcare, Banking & Financial, the Automobile industry, Manufacturing Industry, Travel agencies, etc. Moreover, it is a zero-cost software that you can immediately use to jumpstart your CRM campaign and strategy. -
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Hilniva
Nile Technology Solutions
Hilniva ERP is a one-stop solution for accounting, finance, budgeting, supply chain and inventory management, with strong workflow driven processes for businesses. Nile Technology Solutions is a leading provider of Cloud based integrated ERP software applications empowering Finance Chain Management (FCM) for integrated business operations with workflows and to communicate with both , customers and Suppliers. With its patent-pending suite of Hilniva ERP solution suite, finance professionals, together with all operations personnel, are able to manage and optimize all of their day-to-day activities, including: Financials, Manufacturing, CRM and eCommerce. Hilniva cloud-based collaboration tools streamline and improve communication among your accounting, operations, suppliers and customers to resolve any operational issues faster. Built-in AI helps to navigate your accounts payable processes seamlessly for processing invoices. -
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OptiProERP
OptiProERP
OptiProERP is a complete, all-in-one ERP solution that manages and streamlines all aspects of a manufacturing and distribution business. OptiProERP delivers best-in-class industry functionality embedded into SAP Business One, the market-leading business management platform for small and midsize enterprises. Customers gain an end-to-end business management solution, including financials, accounting, sales, CRM, and industry-specific functionality that fully leverages deep industry expertise of over 20 years dedicated to serving manufacturers and distributors. OptiProERP is an eWorkplace Manufacturing solution. eWorkplace Manufacturing is SAP’s strategic industry partner for manufacturing and distribution and its first OEM partner as part of SAP’s global PartnerEdge Program. Serving manufacturers and distributors for over 20 years with OptiProERP and BatchMaster as its two ERP solutions, eWorkplace Manufacturing has gained the trust of over 3,000 customers globally. -
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Salesforce Manufacturing Cloud
Salesforce
Fine-tune virtual selling motions, align sales and operations, and create a unified forecast with Manufacturing Cloud. Manage customer, partner, and employee interactions on a single platform integrated with the back office. Close more deals and take advantage of new growth opportunities with scalable digital manufacturing solutions. Optimize field service by giving service agents and technicians a 360-degree view of customer data. Drive collaboration, eliminate inefficiencies and maximize transparency with Manufacturing Cloud. Get data to the teams that need it with Sales Cloud, Service Cloud, and manufacturing capabilities like Account-Based Forecasting and Rebate Management, all included in Manufacturing Cloud. Capture a single, accurate picture of your net new opportunities side-by-side with your customer agreements and demand forecast. Drive operational excellence with the manufacturing data model and count on new manufacturing innovation provided three times a year. -
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LeanERA Manufacturing
Profit Solutions International
LeanEra is a feature-rich suite of applications for product engineering, construction, formula design, and quality management. This module offers a significant benefit for custom manufacturers. It is fully integrated with the Order Entry and Work Order systems. The Work Order system is fully integrated with MRP and the Shop Floor Control system to provide real-time information on your jobs. Similar to the Customer Master, the Supplier Master combines a complete Contact Manager with essential financial, shipping, and summary data to support your purchasing functions. In today’s increasingly digital, gig-economy, making your product available online is practically a necessity. Having access to real-time information, on the road is the dream! With LeanEra Mobile CRM, it is possible now. You can access your accounts and other key information from your mobile devices. -
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TDF CRM
White Cup
Customer Relationship Management (CRM) is Easier with TDF CRM. With over 20 years of focus on the distribution industry and experience, TDF CRM empowers distributors like you to gain easier access to intelligent information that drives growth, increases profitability, differentiates your business, and improves employee engagement. TDF CRM seamlessly integrates with your other enterprise business systems, such as ERP/accounting systems, phone systems, shipping systems, etc. This integration provides you with quick and easy access to a wide range of business intelligence, reporting, and analytics, allowing you to analyze sales performance and sales trends at multiple levels across the organization. -
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Simplicity CRM
Simplicity
Simplicity CRM is a holistic, fully integrated multi-media multi-lingual campaign management marketing platform and relational data repository to manage all communications and interactions with your customers. Simplicity Loyalty is a rapid deployment loyalty program application and marketing platform that powers loyalty programs for quick service restaurants, airlines, department stores, supermarkets, franchises and numerous other multi-store retailers. Selling motor vehicles isn’t just about selling a customer their first car. It’s about setting up a lifetime of brand loyalty. That’s why many of the world’s automotive manufacturers choose Simplicity Automotive. With a configurable, relational data structure, Simplicity can manage all types of customer and marketing data. With data management, multi-channel campaign management and execution, call centre, loyalty and reporting all in a single package, you can simply switch functions on or off. -
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Project-CRM
KMS
Our dynamic approach to each implementation has required us to build one of the strongest knowledge bases on the market, allowing us to provide each and every one of our customers with cutting edge, highly tailored systems to meet the needs of whatever their sales process may require. Building on over 30 years CRM experience in project-orientated and manufacturing customers, KMS have built a comprehensive CRM solution designed specifically for industries that operate within the Built Environment. -
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INDUSTRIOS
INDUSTRIOS Software
Scalable, flexible ERP manufacturing software, designed to give discrete manufacturers precisely what they need. Robust, reliable, and proven, INDUSTRIOS ERP Manufacturing Suite will streamline your operation, and put you on the road to profitability. Go beyond the basics and take your operation to world-class levels with the INDUSTRIOS ERP embedded Manufacturing CRM. Turn large amounts of manufacturing data into real knowledge with PlantGauge™ Manufacturing Intelligence Dashboard — knowledge that you can use to drive business results and bring your people together. The challenges, the growth issues, the compliance needs—all of it. It’s why discrete manufacturing firms around the world run their business on the INDUSTRIOS ERP Manufacturing Suite. At the end of the day, it’s your people that will take your operation to the next level of business. It’s why we believe in going beyond the technology, to listen, consult and make our software work for your people. -
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Saratoga CRM
Tokara Solutions
Experience the best of mobility, security, and integration—deliver the best personalization at every step of the customer journey. Send emails from Dataview or report results to Office 365; send contacts and calendar items from Dataview or report to Office 365; and integrate Office 365 items (email, calendar, and contacts) with Saratoga CRM Thin Client records. (Office 365 connectivity ensures access to Saratoga data from Office 365.) Open records after drilling down to them in reports, view attachments without having to save them to your device, and enjoy greater search customization. Send records to colleagues more easily, automatically sending them as PDFs directly out of Saratoga Rich Client or as email attachments from a grid to colleagues to ensure they have the most up-to-date data directly from your system as quickly as possible. -
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Sensei CRM
Sensei CRM
Sensei CRM puts you in control. With its state-of-the-art pricing engine, you can price complex metal buildings in minutes. We have several manufacturing partners, and we update their pricing regularly, so you won’t have to worry about price changes. The holistic customer experience should be personalized and unique. After all, effective inbound marketing is all about putting your customers front and center. The integrated workflow management system allows managers to review orders and quotes for pricing inaccuracies. With Sensei CRM, sales executives won’t waste time by manually filling out order forms. Simply select the manufacturer, and Sensei’s streamlined software automatically fills the manufacturers’ PDF and emails it to them. The integrated workflow management system allows managers to review orders and quotes for pricing inaccuracies.
Manufacturing CRM Software Guide
Manufacturing CRM software is an essential tool for businesses in the manufacturing industry looking to improve customer relationships and optimize their processes. It’s a type of Customer Relationship Management (CRM) software which specializes in automating and streamlining many of the customer-facing operations within an organization, from sales and marketing to post-sale customer service.
At its core, manufacturing CRM software helps organizations better understand customer behavior through data collection and analysis. Through this process, you can gain valuable insights into who your customers are, what they need, how you can better serve them, and more. From there, you can tailor your offerings accordingly – creating custom products or services that meet your customers’ needs while also improving efficiency across the entire organization.
The functionality of a manufacturing CRM solution varies but typically consists of some combination of lead management tools, contact management capabilities such as email tracking and auto-responders, order entry capabilities such as product availability tracking and automated invoicing systems, customer support features like ticketing systems or appointment scheduling tools, reporting tools to measure performance metrics across multiple departments and other relevant analytics data. Additionally, it may include workflow automation tools so team members within an organization can easily collaborate with one another on tasks related to customer service.
With manufacturing CRM software companies have access to a wide range of helpful features that help them manage their lead acquisition efforts more effectively as well as track sales progress over time with real-time analytics reports. This allows manufacturers to adjust their strategies quickly if needed based on the data they collect from their customers. Finally, most solutions come with various integrations that allow for easy integration with other business applications like accounting software or marketing automation tools helping organizations increase visibility into all stages of the production process while relieving any manual labor associated with it.
Overall, manufacturing CRM software is an invaluable tool for businesses in the manufacturing industry looking to get a better understanding of their customers and improve process efficiency. With the right solution, you can increase customer satisfaction, optimize order entry processes, automate workflow tasks, streamline lead management efforts and more.
Manufacturing CRM Software Features
- Integrated Sales, Marketing, and Customer Service Capabilities: Manufacturing CRM software provides an integrated platform to manage the relationships between sales, marketing, and customer service teams. It enables companies to capture customer data in one place, allowing them to better target their campaigns and track progress.
- Lead Management: A manufacturing CRM system helps companies track leads more effectively by providing customizable lead management tools such as contact tracking and scoring. This allows businesses to prioritize their efforts with prospects that have the highest probability of becoming customers.
- Automation & Workflow Tools: Manufacturing CRM solutions provide automation features for a range of tasks such as lead routing, email campaigns, task scheduling, appointment reminders, and more. These tools help streamline processes and eliminate manual effort required from team members.
- Reporting & Analytics: Manufacturing CRM solutions are equipped with reporting and analytics features that allow users to gain insight into customer behaviors and trends. Companies can use this data to drive better decisions about sales strategies and customer service initiatives.
- Customer Self-Service Portal: With a manufacturing CRM self-service portal, customers can access their account information easily through a secure web portal or mobile application. This allows them to view past orders or update contact information without having to get in touch with customer service representatives directly.
- Integrations & Customization Options: Most modern manufacturing CRM systems offer integrations with third-party services such as accounting platforms or social media accounts. Additionally, they usually provide customization options so users can tailor their experience according to specific business needs.
Types of Manufacturing CRM Software
- ERP-based Manufacturing CRM: Enterprise Resource Planning (ERP) based manufacturing CRM is a type of software designed to support the management and coordination of manufacturing processes. It integrates data from different systems across the entire value chain, including materials, production, sales, distribution, customer service and more.
- Client Relationship Management Software: This type of software is designed to help manufacturers manage their relationships with customers throughout the lifecycle. This includes tracking customer information, automation of marketing campaigns and tasks related to sales process management.
- Web-Based Manufacturing CRM: This is a cloud-based software that enables manufacturers to manage their entire supply chain from any web browser or mobile device. It allows multiple users from different locations to access the same set of functions and features.
- Collaborative Manufacturing CRM: This type of software helps manufacturers collaborate more effectively with other organizations in their supply chain by providing an integrated platform for exchanging information between stakeholders such as suppliers and vendors.
- Analytics-Based Manufacturing CRM: This software is designed to enable manufacturers to analyze key performance indicators (KPIs) such as cost reduction goals, profitability targets and lead time measurements. The analytics helps identify areas where improvements can be made in order to optimize operations.
- Social Media-Integrated Manufacturing CRM: This type of software helps manufacturers to leverage the power of social media for customer service, marketing, and sales. It allows manufacturers to engage with customers, monitor conversations and respond quickly to inquiries using social networks such as Facebook, Twitter, and LinkedIn.
Advantages of Manufacturing CRM Software
- Increased Efficiency: Manufacturing CRM software provides an integrated platform to streamline the storage and retrieval of customer and sales data. This helps employees quickly access critical information about customers, orders, and more, enabling them to be more efficient in their customer service practices.
- Improved Communication: Manufacturing CRM software enables all personnel within an organization to securely store and share customer data. This eliminates miscommunication between different departments and individuals that need access to the same information.
- Faster Response Times: With manufacturing CRM software, customer queries can be responded to faster due to automated processes such as automated notifications for new sales orders or requests for support.
- Automation of Tasks: The automation of tasks such as lead capture, contact management, automatic emails, task reminders, order tracking, etc., greatly simplifies processes normally done manually. This increases productivity within a business and allows more time for other important tasks or initiatives.
- Cost Savings: By eliminating the need for manual processes associated with dealing with customers, automating tasks using manufacturing CRM software can offer substantial cost savings over time compared with traditional methods of customer interactions.
- Increased Customer Satisfaction: Manufacturing CRM software offers an effective way of capturing customer feedback which can be used to provide better service in the future. Additionally, features such as autoresponders help ensure timely responses are sent out automatically when a lead is generated or an inquiry is made - leading to improved customer satisfaction overall.
Who Uses Manufacturing CRM Software?
- Manufacturers: Manufacturers use CRM software to manage their customer relationships and track sales leads, as well as managing customer accounts.
- Distributors: Distributors use CRM software to optimize supply chain management, track orders, and manage inventory.
- Service Technicians: Service technicians use CRM software to keep a log of service calls and repairs while providing support for customers.
- Sales Representatives: Sales representatives rely on CRM software to review customer accounts quickly and efficiently create quotes, proposals, and bills.
- Purchasing Agents: Purchasing agents use CRM software to track purchasing decisions, integrate orders with suppliers, and maintain records of vendor performance metrics.
- Quality Assurance Specialists: Quality assurance specialists utilize manufacturing CRM systems to monitor product quality standards with data analysis tools.
- Account Managers: Account managers rely on the software's features to discover new opportunities in markets that are currently being served by the company.
- Marketing Professionals: Marketing professionals utilize manufacturing CRM systems to gain comprehensive insight into buyer behavior, testing campaigns & strategies across different channels simultaneously.
- Business Analysts: Business analysts use manufacturing CRM solutions to measure business performance, identify areas of improvement, and develop strategies for increased efficiency.
- Data Scientists: Data scientists use CRM systems to crunch customer data, drive predictive analytics projects, and build customer segmentation models.
- Executive Leadership: Executive leadership use manufacturing CRM software to assess customer experience, understand customer sentiment, and launch new products and services.
- Customer Service Representatives: Customer service representatives use CRM software to provide customer support, manage customer inquiries, and resolve customer issues in real-time.
How Much Does Manufacturing CRM Software Cost?
The cost of manufacturing CRM software varies greatly depending on several factors, including the size and complexity of the system, the number of users and features included in the package. Generally speaking, prices range from about $50 to more than $100 per user per month.
For a smaller business with fewer than 25 users, a basic customer relationship management (CRM) system can start as low as $50-75/user/month. More comprehensive packages that include additional integrations, automation capabilities and reporting modules usually cost closer to $75-100/user/month.
Larger organizations with 50+ users across multiple locations will likely need an enterprise-grade solution that provides greater scalability and customization options to meet their unique needs. These implementations require a larger upfront investment for software licenses and installation fees, but offer long-term cost savings in terms of time saved and improved efficiency throughout their organization. Prices for enterprise-level solutions are typically quoted based on each company’s specific requirements but can range anywhere from $200-$500/user/month.
Ultimately determining the exact cost of manufacturing CRM software depends on your individual business needs – it’s important to assess your current operational environment to identify which type of system would be best suited for you before making any major investments. The right CRM solution can have a tremendous impact on the success of your business, so it’s worth the time to research and evaluate the available options before making any decisions.
What Software Can Integrate With Manufacturing CRM Software?
Manufacturing CRM software can integrate with a wide variety of different types of software. This might include things like inventory management software, enterprise resource planning (ERP) solutions, customer relationship management (CRM) tools, ecommerce platforms, or enterprise asset management (EAM) systems. It can also integrate with other third-party applications like accounting and billing software or document management systems. Some manufacturing CRM software may even be able to work with an external analytics platform or artificial intelligence (AI) technology for deeper insights into customer relationships and operations. Ultimately, the type of integration depends on the particular needs and capabilities of the organization in question.
Trends Related to Manufacturing CRM Software
- Increasing Use of Cloud-Based CRM Solutions: In the past, most manufacturing companies relied on in-house, on-premise software solutions for their customer relationship management needs. However, with the rise of cloud technology, many organizations are beginning to utilize cloud-based CRM solutions to streamline communication and provide access to all stakeholders wherever they may be.
- Automation of Manual Processes: Many manual processes can be automated using modern CRM software, which allows businesses to reduce their operating costs significantly while improving operational efficiency. Automation enables faster response times and improved customer service.
- Improved Insights into Customer Data: Manufacturing companies rely on customer data to make informed decisions about their products and services. With modern CRM software, companies can gain more insights into customer data by tracking trends such as buying habits, preferences, sentiment analysis and more.
- Integration with ERP Systems: Many manufacturing companies are now integrating their Customer Relationship Management systems with their Enterprise Resource Planning (ERP) systems in order to have a single source of truth for all business operations. This integration allows them to access real-time customer data from one central location.
- Improved Ability to Handle Big Data: As more organizations adopt cloud technology and mobile devices become ubiquitous, large amounts of data have become increasingly accessible across multiple platforms. Modern CRM software is designed to handle big data so that users can access it quickly and effectively.
- Rise of Social Media: Social media platforms such as Twitter, Facebook, and Instagram have become invaluable tools for connecting with customers and gathering valuable insights about their buying habits. Modern CRM software allows organizations to monitor social media conversations in order to gain a better understanding of customer preferences and needs.
- Mobile-Friendly Solutions: As more people rely on mobile devices for their day-to-day activities, manufacturing companies are increasingly developing mobile-friendly solutions so that customers can access customer service and support quickly from any device.
- Predictive Analytics: Predictive analytics tools are becoming increasingly useful in the manufacturing industry as they enable companies to anticipate customer needs and develop better strategies for meeting them. This helps organizations stay one step ahead of their competition.
How To Select the Right Manufacturing CRM Software
- Identify your business’ needs and goals: First, you need to identify what specific needs and goals your manufacturing business has for implementing a CRM software solution. Knowing exactly what you need the software to do can help narrow down your options and make selection easier.
- Research CRM software vendors: Once you have identified your needs, take time to research different CRM software vendors who offer products specifically tailored to meet the needs of manufacturers. Look for reviews from other businesses who have used the vendor's products in order to get an idea of their reliability and customer service support.
- Consider pricing and features: Compare the features, pricing plans, and scalability of each vendor's product offering in order to determine which one is best suited for your budget and will provide the most robust set of features needed for successful manufacture management. Make sure it can also handle future growth as well as any additional customizations or integrations required by your company.
- Check references & demo: Schedule demos with each vendor on your list so you can see firsthand how their system works and ask questions about any issues that arise during the process. Also check references from customers who have already implemented this type of software from each vendor in order to be sure that they are reputable and experienced in providingCRM solutions for businesses in manufacturing industries.
- Finalize selection: After comparing prices, features, scalability, customer support,and user-friendliness of various CRM software options available on the market; select the one that best suits all of your requirements at an affordable price point with favorable customer feedback ratings.
Utilize the tools given on this page to examine manufacturing CRM software in terms of price, features, integrations, user reviews, and more.