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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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442 Products for "custom" with 2 filters applied:

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  • 1
    CereRides

    CereRides

    Cerebrum Infotech

    ...CereRides role-based apps ensure that all stakeholders get the best experience. It is a highly flexible, scalable, and robust app that’s perfect to take your ride and rental business towards success. CereRides can be customized as per unique needs of business. Equipped with the latest features and functionalities, CereRides is your go-to solution for bringing your ride and rental business online. Ours is the best and budget-friendly solution that is not only robust but scalable as well. CereRides is an easy way to provide convenience to your customers and earn their loyalty.
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  • 2
    Order Ship Express

    Order Ship Express

    Insight Works

    ...The app is perfect for warehouses, Shopify merchants, retail outlets, and businesses of all sizes. Order Ship Express simplifies shipping management, reduces costs, and improves customer communication using negotiated carrier rates. Try Order Ship Express for a streamlined shipping experience and revolutionize your shipment management today. *Cost Savings: Utilize negotiated carrier rates and built-in discounts to minimize shipping expenses. *Streamlined Processes: Simplify shipping management for businesses of all sizes, improving efficiency. ...
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  • 3
    LABL

    LABL

    LABL

    ...Give the people the return policy they want, and don’t lose a dime doing it. Reduce eCommerce’s most annoying adversary to just a few clicks with LABL Return. Stop betting on what your customers want. Discover why they buy from you, how they feel, and what they will do next with LABL analytics. RESTful API. Simple setup, start shipping in just a few clicks. Manage all aspects of your eCommerce orders, including: Quote shipping rates, print shipping labels, track shipments
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  • 4
    Knockio

    Knockio

    Knockio

    ...Route Optimization: Plan efficient routes for field representatives, reducing travel time and increasing the number of leads visited per day. Real-Time Data Tracking: Monitor sales performance and track customer interactions in real-time, allowing for quick adjustments and data-driven decision-making. Automated Follow-ups: Simplify the follow-up process with automated reminders and notifications, ensuring timely communication with potential clients. Performance Analytics: Access insightful analytics to evaluate sales team performance, identify trends, and refine strategies for better.
    Starting Price: $20/user/month
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  • 5
    ShipEak

    ShipEak

    ShipEak

    ...Our user-friendly dashboard and advanced APIs help automate end-to-end logistics processes- from order fulfillment to returns. ShipEak empowers sellers with actionable insights, improving operational efficiency and customer satisfaction.
    Starting Price: $30
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  • 6
    Route4Me

    Route4Me

    Route4Me

    ...Perfect for field service, field sales, field marketing, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and optimization software for small businesses and enterprises to over 35,000 customers. Type, copy-and-paste, or upload your customer list. Then, pick the number of drivers and hit optimize route. That's it! Within about 10 seconds you will have an optimized route for yourself - or for every driver on your team. Routes are optimized and planned just as quickly when doing large fleet route optimizations.
    Starting Price: $9.99 per month
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  • 7
    DeliveryMark

    DeliveryMark

    DeliveryMark

    The easiest to use, powerful, and inexpensive Delivery App on the market. Used by couriers, delivery people, truckers, messengers, brokers, and anyone making deliveries.
    1 Rating
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  • 8
    OnnaWay

    OnnaWay

    OnnaWay.com

    ...With our new state-of-the-art technology, you can track your drivers in real time on a map. No GPS devices are needed! Dispatch new orders straight to your driver's phone in a matter of seconds. Simply choose the nearest driver and send the order. Your customers can track their orders in real-time on a map every step of the way. They're going to love you for it. Do you have more than 25 drivers? Contact us for a custom plan.
    Starting Price: $97.00/month
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  • 9
    HorizonGo

    HorizonGo

    Melton Technologies

    ...Digital reporting eliminates the need for time-consuming excel data entry and retrieval. HorizonGo is on the cutting edge of cloud-based trucking software. HorizonGo is on the cutting edge of cloud based trucking software, giving you access to your customers, drivers, and equipment any time, anywhere. Real-time, user-friendly technology removes issues related to cash flow, billing, and compliance.
    1 Rating
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  • 10
    Cetaris

    Cetaris

    Cetaris

    ...Capture the data you need the most with repair, parts, and task tracking. Automate work order creation and PM scheduling. Then, gain the right business insights to optimize performance with 1,000+ report customizations.
    1 Rating
    Starting Price: $1000
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  • 11
    PC*MILER

    PC*MILER

    ALK Technologies

    ...Unique capability to send planned routes direct to the driver to follow, ensuring true route compliance. Provide superior customer service and control transportation spend with an end-to-end routing, dispatch, visibility and analytics solution.
    Starting Price: $995 one-time payment
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  • 12
    LaceUp

    LaceUp

    LaceUp Solutions

    ...LaceUp’s Route Management software was designed to minimize inefficiencies that can significantly affect delivery costs and decrease your profits. The LaceUp Sales Rep App makes it easy for a sales rep to go to a customer and generate a sales order with a future delivery date. With the sales rep app every distributor will see a sales boost by giving the sales rep an easy-to-use catalog, up to the minute pricing, and live inventory values. LaceUp DSD Software offers plug play order entry software that integrates with just about any ERP system.
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  • 13
    Barcode Producer
    ...See live previews as you type, check digits and other technicalities are handled automatically, so you can be confident your barcode is perfect. Artistic tools let you fully customize colors, borders, text, and more. A comprehensive library of everything you need to know about barcodes, how they're made, and how to use them.
    1 Rating
    Starting Price: $299 one-time payment
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  • 14
    Fluent Commerce

    Fluent Commerce

    Fluent Commerce

    ...A cloud platform you can fully customize to fit your omnichannel strategy, so you can keep the processes that make you unique.
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  • 15
    SWIVEL ERP

    SWIVEL ERP

    SWIVEL Software

    ...SWIVEL ERP enables logistics providers to streamline their operations with efficiency. International logistics companies’ branches can operate using the same ERP platform to eliminate errors and acquire more time to service their customers. Our language and documents pack serve as the application of one GLOBAL system. The Freight Forwarder’s objectives are efficiency and scalability to boost bookings and increase revenue/profit without increasing company overhead.
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    8 Ratings
    Starting Price: $40.00/month/user
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  • 16
    Mobisale

    Mobisale

    Mobisoft

    ...Mobisoft brings your organization into the digital age by streamlining processes, getting the work done in less time, more profitably and more transparently. Mobisoft puts everything your sales and distribution teams need at their fingertips so they can work smarter and faster, while making your customers happier. Pre-built to the leading ERP, BI and CRM systems so you can seamlessly integrate your field data. Answer all your customers’ questions on products from a detailed product page including selling units, stock levels, last order date, last selling price, present photos and videos, and even product ingredients, instructions and any other information that will help you generate sales.
    Starting Price: $50 per user per month
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  • 17
    Lynx

    Lynx

    Lynx Software

    ...View multiple routes at one time, set specific parameters in real-time and more. Track and monitor your vehicles plus keep track of fleet maintenance, all in real-time. Easily create customized reports to comply with transportation regulations and requirements. Easily view, map or export all of your rider pickups, special needs riders and group stops in one place.
    Leader badge">
    13 Ratings
    Starting Price: $1,895
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  • 18
    VTrack

    VTrack

    VTrack Solutions

    What we offer: Digital Tachograph Real time ETA (Estimated Time of Arrival) Cloud-Based technology Enterprise Asset Tracking Route Optimization Optimise fuel consumption Real Time Asset Monitoring Available in both Ios , android platforms Geo-fencing alerts to monitor drivers and Unauthorized move alerts All integrated solution Improve driver behaviour Snail route feature to track daily routes Integrated Dash cam for Driver footage Business Analytics Dashboard to track Driver Efficiency Reports for various functions such as time sheets, mileage reports, idle time report, Vehicle status reports Vehicle management to notify deadlines such as Insurace, MOT expiration and service due Why Choose us: 24/7 Customer Service Easy and flexible terms Easy and quick installation Additional users at no extra cost Customizable and scalable Increase business productivity at an affordable price State of the art live tracking Reduction in insurance cost
    1 Rating
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  • 19
    Veryon

    Veryon

    Veryon

    ...With an intelligent database that leverages AI and machine learning to simplify everything from documentation to troubleshooting. After nearly 50 years in the business, we have built a growing reputation for getting our customers more aircraft uptime.
    114 Ratings
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  • 20
    PPW Lite

    PPW Lite

    Tectonics Business System

    With PPW Lite you can manage your whole haulage fleet and raise invoices directly from jobs entered on the electronic Traffic Sheet. Want to customize your invoice header, no problem in PPW Lite!
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  • 21
    LocationSmart

    LocationSmart

    LocationSmart

    LocationSmart runs a location-as-a-service API platform for enterprise app developers. Customers use its location-based services to track assets and secure online services with multiple location technologies including Global Site ID (GSID), IP, Wi-Fi and GPS location via browsers and mobile app SDK. Customers can locate GPS-equipped devices when GPS is not available as well as devices that have no GPS capability at all.
    Starting Price: $995/month
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  • 22
    ShopController

    ShopController

    ShopController

    ...Heavy-Duty Vehicle Repair - Trust your heavy-duty vehicle maintenance and repair to Shop Controller, with several HD vehicle and equipment repair management features. Fleet Maintenance Management - Whether it's your internal fleet or your customer's fleet, ShopController provides tools including fleet maintenance reports, vehicle logs, tire history, and tire wear tracking, so you and your fleet customers can easily manage and track vehicle status. Founded in 1992, ShopController includes inventory control, scheduling, mechanic tracking, workflow, and equipment management. ...
    1 Rating
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  • 23
    Prism Visual Software

    Prism Visual Software

    Prism Visual Software

    ...It includes invoicing tools that maximize sales and collections tools that prevent the building up of bad debt. Prism's mobile solution for pre-order entry equips sales reps to visit customers and take orders on the go. Prism's call center solutions enable office sales reps to increase sales, create product awareness, and provide superior customer service.
    1 Rating
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  • 24
    TourSolver

    TourSolver

    Nomadia Group

    ...Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. ...
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    10 Ratings
    Starting Price: $20.00/month/user
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  • 25
    MarkMagic

    MarkMagic

    CYBRA Corporation

    MarkMagic barcode label software is the easiest way to design and print the barcode labels, electronic forms, reports, and RFID tags you need to communicate with your customers and suppliers. MarkMagic is the barcoding software engine inside the most popular warehouse and retail inventory management software in the industry such as Manhattan Associates, Oracle, Infor, United Rentals, Honeywell Intelligrated, Apparel Business Systems, Varsity Logistics, and VAI. Powerful and easy to use, once you try MarkMagic, you’ll see why thousands of software vendors and customers worldwide rely on the software to create their business-critical documents.
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    10 Ratings
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  • 26
    OptiProERP

    OptiProERP

    OptiProERP

    ...Serving manufacturers and distributors for over 20 years with OptiProERP and BatchMaster as its two ERP solutions, eWorkplace Manufacturing has gained the trust of over 3,000 customers globally.
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  • 27
    Cloudmore

    Cloudmore

    Cloudmore

    ...Manage pricing on a global or per customer basis. Create offers and quotes from your service catalog. Your admin users can discover, provision and manage services and view monthly billing details.
    Starting Price: 499
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  • 28
    PULPO WMS

    PULPO WMS

    PULPO WMS

    ...Companies using eCommerce platforms like Shopify, Magento and plentymarkets can profit from increased stock accuracy, improved returns handling and faster shipping to their end customers. Managing products with lot numbers, expiration dates or serial numbers are some of the many advanced features that PULPO WMS offers.
    6 Ratings
    Starting Price: $590
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  • 29
    Safety Audit Prep

    Safety Audit Prep

    Safetyauditprep.com

    ...Enroll in our National Drug and Alcohol Testing Consortium for $5 a month per driver (large fleet prices may vary). Experience simplicity with instant Electronic Federal Chain of Custody Forms (eCCF) for DOT drug and alcohol testing, a USDOT-compliant customized Workplace DOT Drug and Alcohol Testing ePolicy. Our partnership with Quest Diagnostics provides you access to thousands of Quest, in-network and non-preferred testing locations across the United States. Upload employee and company specific documents, order MVR and PSP reports, file UCR, BOC-3 and much more.
    3 Ratings
    Starting Price: $20 per month unlimited users
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  • 30
    Chetu

    Chetu

    Chetu

    Chetu is a US-based software development company that provides startups, SMBs, and Fortune 5000 companies worldwide with custom technology solutions. With an unparalleled software delivery model suited to the needs of the client, Chetu's one-stop-shop model spans the entire software technology spectrum. Headquartered in Sunrise, Florida, Chetu has sixteen locations throughout the U.S., Europe, and Asia, with over 2,200 software experts worldwide. Chetu is a true and seamless backend technology partner, helping your business accelerate the development of desktop, mobile & web-based apps with on-demand developers that focus on moving your business forward. ...
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