[go: up one dir, main page]

Results for: custom - Page 5

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "custom"

1411 Products for "custom" with 2 filters applied:

Sort By:
Logistics Cloud Clear Filters & Widen Search
  • 1
    Outerspace

    Outerspace

    Outerspace

    Our supercharged solutions power the best customer experiences in the world. Your 3PL can be your competitive edge. We’ve redesigned every process to be brand-first and customer experience-obsessed. We've engineered success into a science. More control for eCommerce management. Seamless integration between Shopify and our WMS. Self-service ship via edits, updatable until order dispatch. Shipping rate optimization to minimize costs. Priority flagging and order holds. Granular order waving...
    View Software
  • 2
    ClickPost

    ClickPost

    ClickPost

    Provide a delightful post-purchase customer experience to reduce returns and convert one-time shoppers into loyal customers. When choosing a brand, 58 percent of buyers find the post-purchase experience to be the most significant parameter. ClickPost provides you with a unified API platform to bring collaboration and visibility while leveraging logistics intelligence to reduce exceptions and real-time tracking with predictive analytics to enhance customer experience. To build trust with a brand...
    View Software
  • 3
    TraceItUp

    TraceItUp

    Traceitup

    TraceItUp drives incredible customer satisfaction and enables flawless fleet management, efficient kitchen planning, and dispatching. Track your driver locations and ETAs, plan your kitchen operations, and dispatch orders. Customers track their orders without any app required and leave invaluable feedback. Forget about "where is my order?" calls from your customers. No more phone calls, location sharing, and text messaging with drivers. Easily collect and make payments without any receipts...
    View Software
  • 4
    stockinstore

    stockinstore

    stockinstore

    Join leading retailers, franchises, and wholesalers of all sizes choosing our award-winning solutions to sell more online and in stores. Deliver a better customer experience and streamline your business processes with our SaaS click & collect BOPIS solution. Access unique, real-time customer demand data for products across your entire store network. Understand what customers are searching for online and going into stores to purchase. Uncover real-time lost sales opportunities at the product...
    View Software
  • 5
    Dispatch Science

    Dispatch Science

    Dispatch Science

    Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver...
    22 Ratings
    Starting Price: $675/month
    Partner badge
    View Software
  • 6
    ServiceWorks

    ServiceWorks

    Service Works

    One stop platform for everything needed to run, grow and transform a business. Cloud Based SaaS Solutions for managing complete business operations. Mobile App for Running Business on the Go on Android and iOS. Integration with third party systems for payment, inventory and work order. Why Choose Service Works? 1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration. 2. Customizable: Every industry has different nuances. We customize to fit...
    2 Ratings
    Starting Price: $49/mo for unlimited users
    View Software
  • 7
    Vehicle Fleet Manager

    Vehicle Fleet Manager

    Vinity Soft inc.

    With a list of features more comprehensive than anything we’ve ever produced, Vehicle Fleet Manager 5.0 delivers a complete fleet management experience. Assign vehicles to your employees, track vehicle expenses, create maintenance programs and service schedules, create work orders and invoice them to your customers (if that's what your business does), track and record inspections and issues, efficiently manage your parts inventory, monitor fuel consumption, track vehicle values...
    Starting Price: $160.00/one-time
    View Software
  • 8
    PULPO WMS

    PULPO WMS

    PULPO WMS

    ... productivity. The world-class open API of this software-as-a-service solution makes it easy to integrate to accounting or ERP solutions like Quickbooks, Microsoft Dynamics and SAP. Companies using eCommerce platforms like Shopify, Magento and plentymarkets can profit from increased stock accuracy, improved returns handling and faster shipping to their end customers. Managing products with lot numbers, expiration dates or serial numbers are some of the many advanced features that PULPO WMS offers.
    6 Ratings
    Starting Price: $590
    View Software
  • 9
    Tailwind TMS

    Tailwind TMS

    WiseTech Global

    ... and provide excellent customer service. Handle quotes, orders, bills of lading, load confirmations, invoices and settlements - all from one unified system.
    3 Ratings
    Starting Price: $99/month/user
    View Software
  • 10
    Lynx

    Lynx

    Lynx Software

    ... routes at one time, set specific parameters in real-time and more. Track and monitor your vehicles plus keep track of fleet maintenance, all in real-time. Easily create customized reports to comply with transportation regulations and requirements. Easily view, map or export all of your rider pickups, special needs riders and group stops in one place.
    Leader badge">
    13 Ratings
    Starting Price: $1,895
    View Software
  • 11
    RF-SMART WMS
    ...-SMART also has WMS products for JD Edwards and Microsoft AX/D365. RF-SMART serves 3,000+ customers across these different products. Our inventory management solutions provide real-time visibility into your operations. As a mobile scanning Warehouse Management System (WMS), RF-SMART gives you full traceability from the receiving process all the way through delivery.
    2 Ratings
    View Software
  • 12
    Logistia

    Logistia

    Fespore IT

    ... your own rules and plan the routes in seconds to save hours of manual work. You can optimize routes using real-life factors such as vehicle load, the number of drivers, lunch breaks, driver sick days, and tight time windows, all while you enjoy a sip of your morning coffee. If the driver is on the move, you and the customer will know for predictability and transparency. Available in English, Spanish, French, Italian, German and Romanian languages.
    Starting Price: $19 / driver / month
    View Software
  • 13
    Freight Genius TMS
    Freight Genius is an enterprise-level Transportation Management System (TMS) with the most informative and effective real-time freight capabilities in the industry. It's a fraction of the cost of most big systems and empowers you to scale, improve cash-flow, and increase profits! Core features include order management, carrier monitoring, tracking, and carrier and customer portals. Our user-friendly cloud-based TMS is perfect for all-sized brokers, shippers, and third-party logistics...
    Starting Price: $99/month/user
    View Software
  • 14
    transloads.co

    transloads.co

    Transloads, LLC

    ....co provides all the key features required to successfully manage a transload yard, including customer account management, inbound shipment management, outbound management, inventory management, invoicing and bills of lading, quality controls, document management, and we continuously release new features. Transloads.co offers pricing plans ranging from pay-per-car™ for new transload yards that are just starting up, as well as monthly subscriptions for reload terminals with higher railcar volumes.
    4 Ratings
    Starting Price: $29.95 / car
    View Software
  • 15
    AllRide

    AllRide

    AllRide Apps

    .... AllRide has 5 products: 1. AllRide Cab - for Cab Rental businesses like ridesharing, limo, and cab services 2. AllRide Bus - for public transport, employee transport, shuttle services 3. AllRide Ebike - for scooter/bike rental businesses. 4. AllRide Logistics - for logistic businesses like truck booking solutions. 5. AllRide Delivery - for Food, Grocery, Courier, Retail/Ecommerce, Cannabis Delivery Pricing: 1. License-based customized solutions 2. Subscription-based
    1 Rating
    Starting Price: $13/vehicle/month
    View Software
  • 16
    A to Z Dispatch

    A to Z Dispatch

    Core Dreams Innovations Pvt Ltd

    ... features: Android and iOS Driver Apps: Customized applications for both Android and iOS platforms, providing drivers with a user-friendly interface for managing their trips and interacting with the dispatch system. Android and iOS Passenger Apps: Passenger apps for both Android and iOS platforms, enable users to easily book, track, and manage their taxi rides. Dispatch Console with Advanced Booking:
    6 Ratings
    Starting Price: $99/month
    View Software
  • 17
    worxTMS

    worxTMS

    worxTMS

    worxTMS is a complete Transport Management System designed specifically for small to medium-sized transport companies. It combines robust accounting features with fleet and logistics management to help businesses streamline operations, reduce costs, and boost efficiency. worxTMS lets you manage invoices, track expenses, schedule deliveries, monitor vehicles, and stay compliant—all in one easy-to-use platform. It integrates seamlessly with Xero, QuickBooks, Sage, FrontAccounting, and...
    1 Rating
    Starting Price: $9.99/Month/Unlimited Users
    View Software
  • 18
    Extensiv 3PL Warehouse Manager
    Experience the most comprehensive cloud-based 3PL order management and warehouse management software available. Extensiv is the leader in cloud-based warehouse management system (WMS) solutions built to meet the unique needs of the 3PL warehousing community. Serving as the backbone of our customers' operations, our platform quickly transforms paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. Offering...
    View Software
  • 19
    Jobi

    Jobi

    Jobi

    ... to stay connected with customers. Customers can track service plans, warranties and service history right from their phone. Maintain relationships and ensure customer satisfaction. Easily track purchasing trends on the real-time results dashboard. As a contractor, the jobi homeowners app is branded for your contracting business complete with your company logo. It keeps you in touch with your customers and provides them with a valuable tool for tracking services, maintenance plans and more.
    Starting Price: $149 per month
    View Software
  • 20
    Scope

    Scope

    Riege Software International

    Designed as integrated forwarding software for air freight, ocean freight and customs, Scope has evolved into the Digital Standard for freight forwarding and Customs, which accelerates all processes and procedures. Through integration of external ERP/WMS, Scope enables cross-system collaboration and network building, with focus on improved visibility for all stakeholders, quality enhancement, increased productivity, cost reduction and revenue improvement, customer loyalty and employee...
    1 Rating
    View Software
  • 21
    EMERGE App

    EMERGE App

    Higher Identity Group

    Order, purchase, and inventory management solution with simple accounting. Better manage sales reps. Check customer, product information & generate quotation & sales on the go. Win the cross border game with multi-currency, custom export packing list & workflow documents. Manage products with the production, serial number, batch, variants & multi-location firepower. Customize language or text for your documents to better serve your native customers. Manage your back to back orders swiftly...
    Starting Price: $24 per month
    View Software
  • 22
    FoodPurby

    FoodPurby

    Technoduce

    Launch your own online food ordering system & delivery management software with web and mobile apps for your restaurant business with FoodPurby. Technoduce offers you the best ready-made online food delivery script which is similar to Siwggy, Food Panda, Just Eat, Talabat clone which is well optimized for both the web and mobile platform. We provide you with the customized app in your own brand name. Every customer can order their food, at the same time they can able to proceed with payment...
    Starting Price: $5000.00/one-time/
    View Software
  • 23
    Invata Automate
    Automate employs dynamic algorithmic adjustment of resources to meet both planned and unplanned production requirements, so you get predictable OpEx results across huge variations in fulfillment demand. Automate ensures the most profitable approach to handling and shipping for all orders in the system while meeting promised delivery schedules for each order in the system, so you can keep customers happy and make a profit at the same time. Automate enables you to expand your market share through...
    View Software
  • 24
    TowTrack

    TowTrack

    TowTrack Software

    TowTrack has been helping our customers with towing software since 1997. We offer a wide variety of features including dispatching, paging, lot management, lien sale management with custom letters and forms, billing and much more! Our best version of TowTrack ever has just released! You can now email invoices, billing statements, or anything other form or report directly from your towing software. With the new version 6 you can also create automation to fill in website-based forms...
    View Software
  • 25
    BrokerWare by 3PL Systems
    Provide your customers with a branded portal to quote, book, and track shipments. Customers will be able to quote shipments in the LCR based off of whichever tariffs you have enabled on their customer profile. If the customer likes the price that they are given, they can think book a load directly from the portal, without having to contact the brokerage directly. Give your sales agents access to the system, but only the information that they need to see. When an agent logs in, he/she will only...
    View Software
  • 26
    ShipperHQ

    ShipperHQ

    ShipperHQ

    ShipperHQ is a shipping rate management solution that helps ecommerce merchants align the checkout experience on their website to their own unique products and customers. Whatever the goal is, from increasing conversions, breaking even on shipping or generating a profit from it, ShipperHQ makes it easy to configure a long-term shipping strategy, or make changes instantaneously. With our tools, you can tailor the shipping rates and options that appear to the exact buying scenario that...
    Starting Price: $50 per user per month
    View Software
  • 27
    Proton.ai
    Distributors leave money on the table by responding to customers rather than proactively selling. Distributors misunderstand the needs of customers when data is lost between channels. Distributors lose money due to high travel costs, clunky systems and uncoordinated workflows. See historic and real-time sales transactions, customer information, and product data through a single pane of glass. Bring tailored product recommendations to the front lines for your reps and digital channels. Maximize...
    View Software
  • 28
    Descartes CustomsInfo

    Descartes CustomsInfo

    Descartes Systems Group

    Your single source for best-in-class trade research covering 160+ countries with advanced Harmonized System (HS) Code Search, regulations and rulings lookup, as well as export classification, and built-in online collaboration tools. Descartes CustomsInfo is a leading provider of import and export classification, duty, and tax content for international commerce, helping businesses across industries to classify more efficiently (see what our customers have to say). Our solutions provide...
    View Software
  • 29
    Locate2u

    Locate2u

    Locate2u

    Locate2u allows you to track your workers, share your live location with your customers, and optimize your route. You need a system to organize your customer's bookings, throw away the spreadsheets, paper and whiteboards. Stop calling your team while on the road, asking them for their location and status updates. Use Locate2u to save time, money and grow your business. Use our range of GPS devices to track your vehicles, equipment and even your freight. We have a plug and play device, hardwired...
    Starting Price: $10 per month
    View Software
  • 30
    ImportGenius

    ImportGenius

    ImportGenius

    Search global import/export records from US Customs at the bill of lading level for 8 million businesses. Explore the supply chain of all companies from big names like Walmart and Starbucks all the way to your business competitors. ImportGenius has complete trade data for 14 countries including the US, India, Russia, and most of Latin America. ImportGenius tracks shipping activity around the world to show you exactly what’s happening in the import-export business. There’s no better way...
    Starting Price: $149 per month
    View Software

Related Categories