[go: up one dir, main page]

Results for: customer - Page 5

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
View more categories (20) for "customer"

1424 Products for "customer" with 2 filters applied:

Sort By:
Logistics China Clear Filters & Widen Search
  • 1
    BaseTruck

    BaseTruck

    BTSoft Consulting

    First thing you need to create is the locations, drivers, and customers. After there simply have to create the containers that you want to bill the customer and you're ready. Unlike other, our software gives ease to the customer to suggest further changes to improve the functioning of the company. In the module, drivers can register each of these credits separately and shows how much of each chorer.
    Starting Price: $24.99 per month
    View Software
  • 2
    National Fleet Tracking

    National Fleet Tracking

    National Fleet Tracking

    ...So anyway to decrease this ‘tax’ is surely welcomed. Set yourself apart from the competition with National Fleet Tracking. We help you to improve and maintain a healthy customer relationship that becomes a key factor in winning the confidence of all of your customers. National Fleet Tracking provides the tools to vastly improve your customer service. Vehicle tracking allows you to see real-time delivery statuses and vehicle locations at a glance. Know locations in seconds to have better ETA’s for your customers. ...
    Starting Price: $199.99 per month
    View Software
  • 3
    Logmaster WMS

    Logmaster WMS

    Log Master

    The Logmaster WMS software is made to fulfill a wide range of customer needs. Typical customers are 3PL companies who serve a range of different customers and products simultaneously. This calls for an adaptive solution that is capable of handling demanding dynamic business environments. Good stock control provides better quality and fewer mistakes. Logmaster WMS software consists of the basic configuration and separate modules that can easily be added as the needs of the customer evolve. ...
    Starting Price: $1,0000 one-time payment
    View Software
  • 4
    Hercules Export Software

    Hercules Export Software

    Star Tec Software

    Hercules Export Software is a robust, multi-user export solution that quickly and easily manages all facets of your business, speeding your workflow, stream-lining your processes, adding to your bottom line. Hercules Export Software, created specifically for International Freight Forwarders, NVO’s, Custom’s Brokers, and Domestic Forwarders, integrates with AES and QuickBooks. Hercules handles ocean export, domestic and international air freight, NVO’s, logistics, customs house broker, cargo shipments, warehousing, nafta, hazardous cargo, break bulk, and AES Direct. From creating a quote to collecting payments, Hercules performs all of your business functions. ...
    View Software
  • 5
    GrayDrop

    GrayDrop

    Gray Routes

    ...More scheduled service calls, more deals, save time, save fuel. We pinpoint your customers on a map. Optimize and navigate on your driving route, automate refueling & expensing. Take the hassle out of outbound services.
    Starting Price: $5 per month
    View Software
  • 6
    Mongrov

    Mongrov

    Mongrov

    Build an app for all user's devices that runs natively with a single code base. Create rich customer experiences with Your brand & creativity using much familiar Javascript. We take care of building & publishing updates instantly. A complete package of services that makes the app development process simple & faster. With single tenancy, you own your independent database and instance of the software, and everything goes over secure channels.
    Starting Price: $3 per user per month
    View Software
  • 7
    TruckerZoom

    TruckerZoom

    TruckerZoom

    ...Easily manage every aspect of your business: track drivers and loads, manage documents remotely, monitor financials, generate real-time quotes and more. Truckerzoom handles everything from billing and financials to driver scheduling to real-time quotes for your customers. No other FCL trucking software can offer this level of control. TruckerZoom allows you to dispatch your units from anywhere. Orders are sent directly to drivers as they are assigned. Customers get notifications when tasks are completed. TruckerZoom will automatically populate rates to customers and drivers as orders come in and are assigned. ...
    View Software
  • 8
    TraQSuite

    TraQSuite

    TraQiQ Solutions

    TraQSuite: Distribution platform for the new economy. TraQSuite is a distribution platform that allows users to setup task-based networks rapidly – target customers, facilitate/validate transactions, track/manage task workers, manage funds and run the entire distribution network. Targeting. TraQSuite analyzes your customers’ omni-channel behaviors and transactions. Using world leading AI, TraQiQ is able to deliver real time, automated 1:1 recommendations and personalized content across all customer touch points. ...
    View Software
  • 9
    Nuvven

    Nuvven

    Nuvven

    ...Our online platform helps car rental businesses digitize quickly – delivering immediate cost savings, higher utilization and lots more customers.
    View Software
  • 10
    Cario TMS
    ...Drive operational efficiencies by connecting Cario with your ERP / WMS. Real time integration improves data accuracy and eliminates double entry. Help your warehouse team perform better. Enable your customers to delight their customers. Provide your customers with an experience that has them coming back for more. Send your customers more real time alerts so they can self service (texts, emails).
    1 Rating
    View Software
  • 11
    Ord.to

    Ord.to

    GETREVE

    ...After confirming the order, customers will receive an email or SMS containing information.
    View Software
  • 12
    Milkman

    Milkman

    Milkman

    ...Design a better customer experience with more choice, control, and transparent communication. Grow their top line by making last-mile delivery an advantage, not a barrier.
    View Software
  • 13
    BrokerPro

    BrokerPro

    BrokerPro

    BrokerPro freight broker software was designed by transportation management industry experts. Partial truckload capability lets you split loads, and enter multiple customers, stops, consignees, and rate information. Seamless bi-directional integration with QuickBooks makes accounting a breeze. Automatically generate customer invoices and carrier settlements. SaferWatch gives you the ability to quickly qualify, import, and manage carriers. BrokerPro supports EDI 204, 210, and 214, so you can stay connected to your customers in real-time. ...
    Starting Price: $40 per month
    View Software
  • 14
    TradeWindow

    TradeWindow

    TradeWindow

    TradeWindow provides digital solutions for exporters, importers, freight forwarders, and customs brokers to drive productivity, increase connectivity, and enhance visibility. Software solutions integrate to form a cohesive digital trade platform that enables customers to more efficiently run their back-end operations, share information and securely collaborate with a global supply chain ecosystem made up of customers, ports, terminals, shipping lines, banks, and insurance companies, and government authorities. ...
    View Software
  • 15
    Captain

    Captain

    Captain

    Captain is the leading delivery management software for restaurant chains. Gain true visibility into your delivery operations while automating dispatch decisions and optimizing delivery times. Create the ultimate customer experience by creating the ultimate employee experience with Captain’s suite of apps that work alongside your current system to improve communication between each department, while keeping the customer informed of the status of their delivery order. See real-time driver and order location. Automate dispatch so you can focus on clients. ...
    Starting Price: Free
    View Software
  • 16
    Wisor

    Wisor

    Wisor

    Wisor empowers and automates the entire supply chain journey for freight forwarders and their customers. Accelerate your sales team’s response time, streamline post-sales operations, and deliver a comprehensive and fast digital experience to your customers. Be on top of your company’s performance. Identify your opportunities and weaknesses at a glance and make better decisions, effortlessly and in real-time. Quickly assess your business’ strengths and opportunities for improvement with our real-time analytics, enabling you to make informed decisions with ease. ...
    View Software
  • 17
    Shipium

    Shipium

    Shipium

    Customers benefit from our platform's shared scale, which produces faster, cheaper, and more accurate shipping than anyone can achieve on their own. We automate decisions with stochastic modeling based on billions of data points, not static rules and configurations. As new partners, like carriers, are connected to Shipium, customers can turn on integrations with no additional costs.
    View Software
  • 18
    Manager SE

    Manager SE

    Mitchell1

    ...Simplify parts ordering with the industry’s largest e-catalog selection, including multi-vendor platforms. Get detailed insights with 180+ integrated reports tracking revenue, sales, and customer history. Enhance customer experience via text-to-pay, estimate approval by text & invoice-sharing. Effortlessly schedule appointments and manage technician assignments with a drag-and-drop scheduler. Track all aspects of your shop on a single dashboard to effectively manage your business, repairs & customer service. Leverage industry-leading technical support for enhanced guidance. ...
    View Software
  • 19
    TerraTrash

    TerraTrash

    TerraVista Solutions

    TerraTrash is the industry's most powerful customer and billing management software and container tracking and maintenance platform developed by TerraVista Solutions. Feature-rich and easy to use, TerraTrash provides customer master record, daily invoicing, open item invoicing, commercial/residential route sheets, post card billing and collections, tax reporting, and integrates seamlessly with QuickBooks.
    View Software
  • 20
    Locate2u

    Locate2u

    Locate2u

    Locate2u allows you to track your workers, share your live location with your customers, and optimize your route. You need a system to organize your customer's bookings, throw away the spreadsheets, paper and whiteboards. Stop calling your team while on the road, asking them for their location and status updates. Use Locate2u to save time, money and grow your business. Use our range of GPS devices to track your vehicles, equipment and even your freight.
    Starting Price: $10 per month
    View Software
  • 21
    Inspired Portal

    Inspired Portal

    Inspired Technology Systems

    ...To top it all, it works on any web-enabled device like computers, tablets, smart phones, and hand held bar code scanners. Use our ERP and WMS Software to run your business. Enjoy the convenience of having everything you need all in one place, and also having the ability to customize our already unmatched ERP system to further suit your unique business needs. "Go Live" in record time with our feature-driven turnkey solution, or tell us what you're looking for and we'll create a custom-written package just for you. WMS, Order Entry and Sales, AR and Billing, Purchasing, AP and Check Processing, Reporting and Graph Dashboards, CRM, Preventative Maintenance, Lot control + traceability, SQF and HACCP Document Management, Scheduling Calendars.
    6 Ratings
    View Software
  • 22
    Dashdoc

    Dashdoc

    Dashdoc

    Whether you are a shipper or a carrier, you can manage your transports from planning to billing. Collaborate with all your partners in real-time. Your customers benefit from increased visibility on their transport orders! The result: impeccable and transparent customer service and better management of disputes. Act on your transport in real-time thanks to the data in real-time (kilometers traveled, ETA). Anticipate situations, manage unforeseen events and keep your customer informed. Operational and technical support. ...
    View Software
  • 23
    Omega Order Tracking
    Omega Order Tracking is designed to help you increase customer satisfaction, customer loyalty & retention rate. Easily track your order from multiple carriers, get notified of shipment status, and view order shipping info all in one place. With branded tracking page & estimated delivery date/ETA, you are set for a smooth and hassle-free tracking experience. Increasing upsell & cross-sell with added marketing assets.
    1 Rating
    Starting Price: $9.99 per month
    View Software
  • 24
    Sway

    Sway

    Sway

    We deliver same day, next day & more with industry-leading OTD, all for less than the cost of ground. A differentiated customer-focused shipping experience that drives loyalty, retains revenue and inspires repeat purchases. We deliver same day, next day & more with industry-leading OTD, all for less than the cost of ground. Box-less, label-less at-home pickups for your shoppers. Combine your deliveries and returns into one convenient trip for a magical customer experience.
    View Software
  • 25
    LogiMove

    LogiMove

    LogiMove

    ...The results are a lean, cost-saving mobility solution that can be customized for your current business.
    View Software
  • 26
    Scurri

    Scurri

    Scurri

    ...Choose the best carrier for each shipping address, and manage all carriers easily and effectively. Discover insights, improve efficiencies and act quickly with our advanced reporting suite. Get to the heart of what your customers need by harnessing the power of your data. Use our API integrations to power your existing tools, or integrate directly with your industry’s most popular carriers and platforms. Good customer experiences happen by design, not by accident. There’s a good reason why many retailers are focusing on improving the overall eCommerce customer experience right.
    View Software
  • 27
    VersaFleet

    VersaFleet

    VersaFleet

    ...Establish a Command Center view of your supply chains’ last mile operations. Leverage data to improve productivity, whether across your in-house fleet, outsourced transporters, or a hybrid of both. Keep your customers notified of each fulfillment milestone through automated SMS/email notifications. Ensure that all of your customers are updated throughout the delivery journey. Maintain your brand’s overall Customer Experience consistently throughout.
    Starting Price: $55.00/month/user
    View Software
  • 28
    Maxoptra

    Maxoptra

    MaxOptra

    Offering simplified route optimisation and a smarter customer experience, MaxOptra is essential to every fleet operator. Our innovative technology and industry experts will dramatically transform your business and deliver ROI, fast. MaxOptra removes the challenges and complexities of route optimisation. We streamline the delivery experience; enabling our users to offer exceptional customer service through improved visibility, better planning, and first-class route execution. ...
    Starting Price: £35 per month
    View Software
  • 29
    ConductorB2B

    ConductorB2B

    ConductorCommerce

    ConductorB2BTM is a cloud-based branded portal that facilitates rapid order entry for your dealers and sales reps. The orders automatically flow directly into your accounting/order management system, so all you do is ship! Customer credit check completed automatically during order creation, showing balance and credit check pass/fail. Orders entered online can be imported on a scheduled basis directly into your ERP system using provided connector or web service interface. Customer credit and status information is retrieved in real-time from your ERP system, not hours or a day later. ...
    Starting Price: $1,495 per month
    View Software
  • 30
    AEB

    AEB

    AEB

    ...This lets you fulfill your commitments to supply chain performance and quality. At the same time, you keep the flexibility to respond to surprises – and opportunities. Join AEB's global network of customs brokers and gain access to AEB's international customer base. This makes your customs services easily available to a large group of shippers, forwarders, and other logistics service providers. You can easily and efficiently use each individual component of the AEB customs software by itself.
    View Software

Related Categories