TWI902276B - Operating method for electronic apparatus for providing information and electronic apparatus supporting thereof - Google Patents

Abstract

According to the present invention, a method for providing information by an electronic device is disclosed, comprising the following steps: confirming information on goods corresponding to electronic product categories in e-commerce services provided by the electronic device; determining, among a plurality of insurance products confirmed corresponding to the electronic product categories, one or more insurance products applicable to the goods; and providing information on the goods and information on the one or more insurance products; wherein the one or more insurance products include insurance products configured in a manner that allows for repeated application to the goods.

Description

Operating methods of electronic devices that provide information and electronic devices that support them.

This invention relates to a method and apparatus for providing information, and more specifically, to a method and electronic apparatus for providing information on goods and insurance products applicable to goods.

With the development of electronic technology, e-commerce has become a field of shopping. Customers can buy items online without going to a shopping mall or market, and the items purchased online are delivered to the customer's requested delivery location.

In the context of e-commerce, providing detailed and accurate information about products has a significant impact on service satisfaction. Therefore, the industry is discussing various solutions to provide more detailed and accurate information.

For related information, see previous references such as KR101756594B1 or KR101500849B1.

[The problem that the invention aims to solve]

According to the method of the present invention, an electronic device can provide information on goods and insurance products applicable to the goods.

The technical problems to be solved in this invention are not limited to those mentioned above. Those skilled in the art to which this invention pertains can clearly understand other technical problems not mentioned based on the following description. [Technical Means for Solving the Problem]

Various embodiments may provide a method of operation for an electronic device that provides information and an electronic device that supports it.

The method for providing information by an electronic device in various embodiments may include the following steps: confirming information on goods corresponding to the electronic product category of the e-commerce service provided by the electronic device; determining, among a plurality of insurance products confirmed corresponding to the electronic product category, one or more insurance products that can be applied to the goods; and providing information on the goods and information on the one or more insurance products; wherein the one or more insurance products include insurance products configured in a manner that allows for repeated application to the goods.

In an exemplary embodiment, the plurality of insurance products may include the insurance products provided by the e-commerce services for electronic products.

In an exemplary embodiment, the aforementioned plurality of insurance products may include insurance products that provide free warranty service for electronic products for a fixed period.

In an exemplary embodiment, the aforementioned free warranty service may include at least one of free repair service or free parts replacement service for electronic products.

In an exemplary embodiment, the aforementioned plurality of insurance products may include insurance products that provide fixed-term damage repair services for electronic products.

In an exemplary embodiment, the aforementioned plurality of insurance products may include insurance products that provide fixed-term damage repair services for a particular type of electronic product.

In an exemplary embodiment, it can be configured such that, when the above-mentioned goods correspond to the above-mentioned specific type, the above-mentioned one or more insurance products include an insurance product that provides the above-mentioned damage repair service.

In an exemplary embodiment, the information of the aforementioned one or more insurance products may include information about each insurance product included in the aforementioned one or more insurance products, and the information of each insurance product may include information about one or more detailed insurance options that can be selected from the aforementioned insurance products.

In an exemplary embodiment, information about the aforementioned products and information about the aforementioned one or more insurance products may be provided on the product details page.

In an exemplary embodiment, when a user selects at least one insurance product from the aforementioned one or more insurance products on the aforementioned e-commerce service and adds the product to the shopping cart catalog, the information of the product and the information of the at least one insurance product can be provided together on the shopping cart catalog page.

In an exemplary embodiment, when a user selects at least one insurance product from the above-mentioned one or more insurance products on the above-mentioned e-commerce service and settles the settlement of the above-mentioned product, the information of the above-mentioned product and the information of the at least one insurance product can be provided together on the settlement page of the above-mentioned product.

In an exemplary embodiment, each insurance product included in the above-mentioned at least one insurance product can be configured to be canceled individually after the settlement of the above-mentioned product.

In an exemplary embodiment, the above information provision method may further include the following steps: setting up insurance-related product management information for each product settled by the user in the above-mentioned electronic product category on the above-mentioned e-commerce service, the insurance-related product management information including information on the above-mentioned products and a list of insurance products settled for the above-mentioned products.

In an exemplary embodiment, the above information provision method may further include the following steps: setting up an insurance-related electronic product management page that includes the above-mentioned insurance-related product management information; and providing the above-mentioned insurance-related electronic product management page to the above-mentioned user.

The information-providing electronic device in various embodiments may include: a processor; and one or more memories storing one or more instructions; wherein, when executed, the one or more instructions control the processor to perform the following steps: confirming information on goods corresponding to electronic product categories in the e-commerce services provided by the electronic device; determining, among a plurality of insurance products confirmed corresponding to the electronic product category, one or more insurance products applicable to the goods; and providing information on the goods and information on the one or more insurance products; wherein the one or more insurance products include insurance products configured in a manner that allows for repeated application to the goods.

The various embodiments described above are only a part of the preferred embodiments of the present invention. Those skilled in the art can derive and understand multiple embodiments reflecting the technical features of the various embodiments of the present invention based on the detailed description below. [Effects of the Invention]

This invention proposes a method for providing information on goods and insurance products that can be applied to goods via an electronic device, thereby improving the convenience for users to purchase insurance products.

The effects that can be obtained by this invention are not limited to those mentioned above. Those skilled in the art to which this invention pertains can clearly understand other effects not mentioned based on the following description.

The following embodiments combine the constituent elements and features of various embodiments into a prescribed form. Unless otherwise expressly stated, each constituent element or feature is considered optional. Each constituent element or feature can be implemented in a form that does not combine with other constituent elements or features. Furthermore, a portion of constituent elements and features can be combined to constitute various embodiments. The order of actions described in the various embodiments can be changed. A portion of the constituent elements or features of a certain embodiment may be included in other embodiments, or may be interchanged with corresponding constituent elements or features of other embodiments.

The diagrams do not describe procedures or steps that would confuse the main points of the various embodiments, nor do they describe procedures or steps that are understandable to a person of common knowledge in the art.

When a component is referred to as "comprising" or "including" another component throughout the specification, unless specifically stated otherwise, it implies that other components may also be included, rather than excluding them. Furthermore, terms such as "...part," "...device," and "...module" in the specification indicate a unit that performs at least one function or action, which may be implemented by hardware or software, or by a combination of hardware and software. Also, in the description of various embodiments (particularly within the scope of the following invention claims), unless otherwise indicated in this invention or expressly refuted in the text, "a (or an)," "one," "the," and similar related terms may be used in both singular and plural senses.

The preferred embodiments of each example are described in detail below with reference to the accompanying figures. The detailed descriptions shown below, together with the accompanying figures, are illustrative of the various embodiments and are not intended to represent the only possible embodiments.

Furthermore, the specific terms used in the various embodiments are provided to aid in understanding the various embodiments, and the use of these specific terms can be transformed into other forms without departing from the technical ideas of the various embodiments.

Figure 1 is a diagram illustrating various embodiments of an information provision system that can realize the operation method of an electronic device for providing information.

Referring to Figure 1, the information providing system of various embodiments can be implemented in various electronic devices. For example, the information providing system can be implemented in server device 100 and user device 200. In other words, server device 100 and user device 200 can implement the operations of various embodiments of the present invention based on the information providing system implemented in each device. As an example, in various embodiments of the present invention, server device 100 can provide user device 200 with information about goods and information about one or more insurance products applicable to the goods. On the other hand, the information providing system of various embodiments is not limited to that shown in Figure 1 above, and can also be implemented in more electronic devices and servers.

The server device 100 in various embodiments may be a device that enables wireless and wired communication with a plurality of user devices 200 and includes storage with a large storage capacity. For example, the server device 100 may be a cloud device connected to a plurality of user devices 200.

The user equipment 200 in various embodiments can be a desktop computer, tablet computer, mobile terminal, or other device that can be used by a personal user. In addition, other electronic devices that perform similar functions can also be used as user equipment 200.

The information providing system of various embodiments may include various modules for performing actions. The modules included in the information providing system may be computer code or one or more instructions implemented in such a way that they enable the physical device (e.g., server device 100 and user device 200) implementing the information providing system (or included in the physical device) to perform specified actions. In other words, the physical device implementing the information providing system may store multiple modules in memory in the form of computer code, and when executing the multiple modules stored in memory, the multiple modules cause the physical device to perform specified actions corresponding to the multiple modules.

Figure 2 is a diagram showing the configuration of server equipment and user equipment in various embodiments.

Referring to Figure 2, the server device 100 and the user device 200 may include an input/output unit 210, a transceiver (or, a communication unit) 220, a memory 230, and a processor 240.

The input/output unit 210 may be various interfaces or ports for receiving user input or outputting information to the user. The input/output unit 210 may include an input module and an output module, and the input module receives user input from the user. The user input may include various forms such as key input, touch input, and voice input. As examples of input modules capable of receiving such user input, in addition to traditional numeric keyboards or keyboards and mice, they also include touch sensors that sense user touch, microphones that receive voice signals, cameras that recognize gestures by image recognition, proximity sensors that sense user proximity by at least one of an illuminance sensor or an infrared sensor, motion sensors that recognize user movements by an accelerometer or a gyroscope, and various other types of input mechanisms that sense or receive various forms of user input. The input module of the embodiments of the present invention may include at least one of the devices listed above. Here, the touch sensor can be implemented using sensors such as piezoelectric or electrostatic touch sensors that detect touch via a touch panel or touch film attached to the display panel, or optical touch sensors that detect touch via optical means. In addition, the input module can also be implemented as an input interface (USB (Universal Serial Bus) port, PS/2 (Personal System 2) port, etc.) for connecting to an external input device that receives user input, thus replacing the device itself that senses user input. Furthermore, the output module can output various types of information. The output module may include at least one of the following: a display for outputting images, a speaker for outputting sound, a tactile device for generating vibration, and other types of output mechanisms. In addition, the output module may also be implemented in the form of a port-type output interface that connects to the aforementioned individual output mechanisms.

As an example, the output module in the form of a display can display text, still images, and video. The display may include at least one of the following: Liquid Crystal Display (LCD), Light Emitting Diode (LED), Organic Light Emitting Diode (OLED), Flat Panel Display (FPD), Transparent Display, Curved Display, Flexible Display, 3D Display, Holographic Display, Projector, and other devices capable of image output. Such a display may also be a touch display integrated with the touch sensor of the input module.

Transceiver 220 can communicate with other devices. Therefore, server device 100 and user device 200 can send and receive information with other devices via transceiver 220. For example, server device 100 and user device 200 can use transceiver 220 to communicate with each other or with other devices.

Here, communication, i.e., the transmission and reception of data, can be achieved via wired or wireless means. For this purpose, transceiver 220 may include: a wired communication module that connects to the Internet via a LAN (Local Area Network), a mobile communication module that connects to a mobile communication network via a mobile communication base station to transmit and receive data, a short-range communication module that uses communication methods such as Wi-Fi (WLAN) or Bluetooth (WPAN) (Wireless Personal Area Network), a satellite communication module that uses GPS (Global Positioning System) or GNSS (Global Navigation Satellite System), or combinations thereof.

Memory 230 can store various information. Memory 230 can store data temporarily or semi-permanently. For example, memory 230 of server device 100 can store data used to drive the operating system (OS) of server device 100, data used to manage the website, or data used to generate Braille programs or applications (e.g., website applications). Furthermore, memory 230 can store modules in the form of computer code as described above.

As an example of storage device 230, it may include: hard disk drive (HDD), solid state drive (SSD), flash memory, read-only memory (ROM), random access memory (RAM), etc. This type of storage device can be provided as a built-in or removable type.

Processor 240 controls the overall operation of server device 100 and user device 200. To this end, processor 240 can perform various information calculations and processing, and control the operation of the components of server device 100. For example, processor 240 can execute programs or applications to provide information. Processor 240 can be implemented as a computer or a similar device by means of hardware, software, or a combination thereof. In terms of hardware, processor 240 can be implemented as a circuit that processes electrical signals and performs control functions; in terms of software, it can be implemented as a program that drives the hardware processor 240. On the other hand, unless otherwise specified in the following description, the actions of server device 100 and user device 200 can be interpreted as being implemented by the control of processor 240. That is, when the module implemented in the above information providing system is executed, the module can be interpreted as enabling processor 240 to control server device 100 and user device 200 to perform the following actions.

In short, various embodiments can be implemented in various ways. For example, various embodiments can be implemented by hardware, firmware, software, or a combination thereof.

In the case of hardware implementation, various embodiments can be implemented using one or more ASICs (application-specific integrated circuits), DSPs (digital signal processors), DSPDs (digital signal processing devices), PLDs (programmable logic devices), FPGAs (field programmable gate arrays), processors, controllers, microcontrollers, microprocessors, etc.

When implemented using firmware or software, various embodiments can be implemented in the form of modules, programs, or functions that perform the functions or actions described below. For example, software code can be stored in memory and driven by a processor. The memory can be located inside or outside the processor and can send and receive data with the processor using various known methods.

The following describes various embodiments in more detail based on the technical concepts described above. The content described above can be applied to the various embodiments described below. For example, undefined actions, functions, terms, etc. in the various embodiments described below can be implemented and explained based on the content described above.

In the following description, various embodiments are explained based on the premise that the server device 100 performs the information providing action. According to each embodiment, the user device 200 that receives information from the server device 100 can output information.

Figure 3 is a diagram illustrating the operation methods of server devices used to provide information in various embodiments.

According to Figure 3, server device 100 can confirm information on goods corresponding to electronic product categories in e-commerce services (301), determine one or more insurance products that can be applied to the goods from among the plurality of insurance products confirmed for the corresponding electronic product categories (303), and provide information on the goods and information on one or more insurance products (305). At this time, one or more insurance products may include insurance products that can be set in a way that allows for repeated application to the goods.

According to Figure 3, the action of providing information on goods and insurance products applicable to one or more goods via server equipment 100 can be performed on e-commerce services provided by server equipment 100 or e-commerce services related to server equipment 100. The aforementioned e-commerce services can be equivalent to the following service: multiple users of the service can order and purchase multiple goods sold in the service. The multiple goods sold in the e-commerce service may include various types or categories of goods registered by the seller for the purpose of selling goods, and are not limited to the type or category of goods.

According to various embodiments, in action 301, server equipment 100 can confirm information on goods corresponding to the category of electronic products on e-commerce services.

For example, in the e-commerce services provided by server equipment 100, products corresponding to the electronic product category can be distinguished separately, and the electronic product category can be set among the multiple categories that classify various products in the service. Alternatively, it can be set in the following way: the service can provide a mark or information that the product belongs to the electronic product category for each product corresponding to the electronic product.

According to various embodiments, in action 303, server device 100 can determine, from among a plurality of insurance products identified corresponding to the category of electronic product, one or more insurance products that can be applied to the product.

For example, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include insurance products offered by e-commerce services for electronic products. That is, in action 303, in addition to insurance products sold by electronic product manufacturers or companies providing separate insurance services, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may also include insurance products sold by the e-commerce service itself for the electronic product category.

For example, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include insurance products that provide free warranty services for electronic products for a fixed period. That is, in action 303, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include the following insurance products: free warranty services sold by electronic product manufacturers or companies that provide separate insurance services for goods included in the electronic product category, and/or free warranty services sold by the company itself for the electronic product category in e-commerce services. Here, the so-called free warranty service can be understood to include the following services: free repair service for electronic products when electronic products malfunction due to defects occurring during the warranty period, or free replacement of electronic product parts, etc.

For example, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include insurance products that provide damage repair services for electronic products for a fixed period. That is, in action 303, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include the following insurance products: free warranty services sold by electronic product manufacturers or companies that provide separate insurance services for products included in the general electronic product category, and/or damage repair services sold by the company itself for the electronic product category in e-commerce services. Here, the term "damage repair service" can be understood to include the following services: services that provide repair or support for repair costs when electronic products are damaged during the warranty period, or services that replace electronic products.

For example, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include insurance products that provide fixed-term damage repair services for a specific type of electronic product. That is, in action 303, the plurality of insurance products identified by server equipment 100 corresponding to the electronic product category may include: free warranty services sold by electronic product manufacturers or companies that provide separate insurance services for products included in a specific type of electronic product category, and/or damage repair services sold by the company itself for electronic product categories in e-commerce services. Here, the damage repair service for a specific type of electronic product can be a service that is distinct from the damage repair service for the aforementioned general electronic products. If the product is an electronic product belonging to the aforementioned specific type, then in action 303, the damage repair service for the aforementioned specific type of electronic product and the damage repair service for general electronic products can be determined as one or more insurance products that can be repeatedly applied to the aforementioned product.

According to various embodiments, in action 305, server device 100 can provide information on goods and information on one or more insurance products.

For example, information that can be applied to one or more insurance products corresponding to the category of electronic products may include information about each insurance product included in one or more insurance products. The information about each insurance product may include information about one or more detailed insurance options that can be selected in each insurance product. In other words, in action 305, the information about one or more insurance products provided by the server device 100 may include information about the specific insurance content of each insurance product included in one or more insurance products, so that the user can confirm the detailed information of the insurance product to be applied to the product among the one or more insurance products that can be applied to the product.

For example, in action 305, information about the product provided by server device 100 and information about one or more insurance products can be provided on the product's details page. That is, it can be configured such that when a user accesses the product's details page to confirm the specific information of the product, information about one or more insurance products applicable to that product and the product's details are provided together.

For example, when a user selects at least one insurance product from more than one insurance products applicable to a product and adds that product to their shopping cart, the product information and the information of the selected at least one insurance product can be provided together on the shopping cart page. That is, it can be configured as follows: when a user selects an insurance product for a product during the purchase process and adds that product to their shopping cart, the information of the selected insurance product and the product's detailed information are provided together on the page displaying the shopping cart.

For example, when a user selects at least one insurance product from among more than one applicable insurance products and settles the transaction for that product, the information of that product and the information of the selected at least one insurance product can be provided together on the product's settlement page. That is, it can be configured as follows: when a user selects an insurance product for the product during the purchase process and settles the transaction for that product, the information of the selected insurance product and the product's detailed information are provided together on the settlement page displaying settlement-related information.

For example, it can be configured as follows: when a user selects at least one insurance product from more than one insurance products applicable to a particular product and completes the purchase, each insurance product included in the selected at least one insurance product can be cancelled or refunded individually after the product is settled. That is, the insurance products purchased together with the product can be configured to be cancelled or refunded individually, rather than being configured to be cancelled or refunded uniformly for all insurance products, so that users can cancel or refund only the insurance products they wish to cancel or refund.

On the other hand, the server device 100 in Figure 3 can, to facilitate users' management of purchased goods and corresponding insurance products, set up and provide insurance-related product management information to users when they purchase each product corresponding to the electronic product category and the corresponding insurance products for each product at the same time. This insurance-related product management information includes information on each purchased product and a list of insurance products settled for each product. In addition to setting up insurance-related product management information as described above, an insurance-related electronic product management page can also be set up and provided to users. This insurance-related electronic product management page is set to include insurance-related product management information corresponding to each product. In this case, the provided insurance-related electronic product management page can be equivalent to a page that performs the following functions: displaying which type of insurance product the user selects to purchase together.

Alternatively, server device 100 may also be configured with an insurance-related electronic product management page to provide the following functions: insurance products for users associated with electronic product categories can be managed in an integrated manner through the insurance-related electronic product management page. For example, server device 100 may also be configured with the following: the insurance-related electronic product management page integrates information on users selecting one or more insurance products to purchase together, and information on insurance products applied with the aforementioned one or more products as the target.

Furthermore, when the server device 100 intends to provide users with insurance-related discounts based on their insurance purchase history or insurance usage history in e-commerce services, the server device 100 can also be configured as follows: The insurance-related electronic product management page can provide information on the current status of fulfilling the conditions for providing insurance-related discounts, or information on discounts provided to users because they have met the conditions.

As an example, the conditions for offering users discounts related to insurance products may include a first condition, which is that the total number of electronic products in the category for which the user selects to purchase insurance products together is more than the first threshold number. That is, the condition of determining the number of products for which the user selects to purchase insurance products together in terms of services can be included as a condition for offering users discounts related to insurance products. Therefore, it can be understood that when a user purchases a specific product and an insurance product corresponding to the electronic product category at the same time, the specific product can be counted and tracked as a product selected for the insurance product. If, based on the user's accumulated purchase history, the total number of products selected for the insurance product is greater than or equal to the first threshold, then the first condition for providing the user with discounts related to the insurance product is met.

As another example, the conditions for offering users discounts related to insurance products may include a second condition: among all the electronic products a user selects to purchase insurance products together, the number of products for which the user has not utilized insurance services such as free warranty or damage repair during the insurance period is at least the second threshold number. That is, the condition of determining the quantity of the following products can be included as a condition for offering users discounts related to insurance products: these are products for which the user, despite selecting to purchase insurance products together with services, has not enjoyed any substantial discounts corresponding to the insurance services during the insurance period. Therefore, it can be understood that: the products included in the electronic product category of services that the user selects to purchase insurance products together can be taken as the target, and the insurance service usage history of each product during the insurance period can be tracked. If the number of products for which free warranty or damage repair or other insurance services have not been used during the insurance period is more than the second threshold number, then the second condition for providing the user with the discounts related to the insurance products in terms of services is met.

As another example, the conditions for offering users discounts related to insurance products may include a third condition, which is based on the user selecting all insurance products in the electronics category and purchasing them together, and the total number of times the user utilizes insurance services such as free warranty or damage repair being less than the third threshold. That is, the following condition can be included as a condition for offering users discounts related to insurance products: the condition is based on the total number of times the user selects all insurance products in the electronics category of the service to enjoy the corresponding substantive discounts. Therefore, it can be understood that: the user can select all the products included in the electronic product category of the service and purchase them together with the insurance product as the target, and track whether the user has used the insurance service during the insurance period of each product. If the total number of times the user uses the insurance service is less than the third threshold, then the third condition for providing the user with the insurance product-related benefits in the service is met.

As another example, the conditions for offering discounts related to insurance products to users may include a fourth condition, which applies to all products in the electronic product category that the user selects to purchase insurance products together, and the total amount of the refund received by the user for canceling the insurance products is below the fourth threshold. That is, the following condition may be included as a condition for offering discounts related to insurance products to users, which is determined based on the user's purchase of various products in the electronic product category of the service and the selection of insurance products, to determine the amount of the refund received by the user for canceling a portion of the insurance products confirmed for the user. Therefore, this can be understood as: being able to track the history of users canceling insurance purchases in the electronic product category of the service and the corresponding refund amounts, and if the total amount of refunds obtained by users who cancel insurance purchases on the service again is below the fourth threshold, then the fourth condition for providing users with insurance-related benefits on the service is met.

As another example, the conditions for offering benefits related to insurance products to users may include a fifth condition, which applies to all insurance products identified for the user in the electronic product category, and the total amount of insurance premiums paid by the user for all insurance products on a weekly (e.g., monthly) basis is above the fifth threshold amount, and the period of continuous payment of the above-mentioned fifth threshold amount is a fixed period or more. That is, the following conditions may be included as conditions for providing users with offers related to insurance products: the conditions are determined based on the user's purchase of various goods in the electronic product category of the service and the selection of insurance products at the same time, and the amount of insurance premiums paid by the user for all insurance products confirmed for the user each period, or whether the user continues to pay the insurance premiums as described above. Therefore, it can be understood that: the insurance premiums paid by users for each period of the electronic product category corresponding to the service can be tracked, and if the total amount paid by users for each period of the service is above the 5th threshold and remains at a fixed level for more than a period of time, then the 5th condition for providing users with discounts related to the insurance product in the service is met.

If server device 100 meets a certain number of conditions 1 to 5 as described above, the following benefits can be offered: users can apply discounts or purchase insurance products for free when purchasing the next insurance product. Furthermore, the insurance-related electronic product management page provided by server device 100 can display information indicating whether the user meets the current status of conditions 1 to 5, or information indicating benefits offered to the user because the user meets a certain number of conditions.

At this point, the aforementioned certain number of conditions that need to be met in order to provide benefits to users can also be set differently depending on the following: including the user's activity details such as the usage period and/or usage amount, the user's level, or whether the user has joined the membership. As an example, it can be managed as follows: if the user is judged to have good activity details due to a longer usage period or a higher usage amount, a higher user's level, and/or a user who has joined the membership, then the aforementioned certain number will be set to be less than the opposite of the case. That is, it can be managed in the following way: if a user has good activity details, a higher level, or has already joined as a member, then the user can more easily enjoy the benefits related to insurance products.

As can be seen from Figure 3, during the process of providing information on goods and insurance products that can be applied to the goods in the server device 100, the information can be combined in various forms.

Figures 4 through 10 illustrate various embodiments of a UI/UX (User Interface/User Experience) used to provide information. For example, the examples in Figures 4 through 10 can be UI/UX for user device 200, and the embodiments described in the following figures can be implemented based on the actions of server device 100 as described in Figures 4 through 10.

Specifically, the UI/UX embodiments for user device 200 illustrated in the following figures can be implemented as follows: if user device 200 receives input information from the user and transmits it to server device 100, server device 100 provides information corresponding to the input information to user device 200 based on the actions described in Figure 3, and then user device 200 outputs the information. However, the UI/UX embodiments illustrated in the following figures are not limited to the forms described above, and can be implemented in all forms that can implement UI/UX embodiments.

Figure 4 is a diagram showing examples of user devices outputting product detail pages containing information about insurance products in various embodiments.

In Figure 4, the page output by the user device 200 can be equivalent to the following page, which is provided in response to the above input when the user selects a product in order to confirm product information on an e-commerce service.

On the page shown in Figure 4, the user device 200 can simultaneously provide information about the product and information 401 about one or more insurance products that can be applied to the product. Here, the insurance products that can be applied to the product can be set in a way that allows for repeated application to the product. The user can select the desired insurance product regardless of whether it is repeated.

The page in Figure 4 provides information 401 for one or more insurance products. This information may include details of each insurance product included in the one or more insurance products. The information for each insurance product can be configured to include details of one or more selectable insurance options. When a user selects and inputs information for each insurance product, the details of one or more selectable insurance options for each insurance product can be provided in the manner shown in Figures 5 and 6.

Figures 5 and 6 are examples of information on the detailed insurance options available in the user equipment output insurance products of various embodiments.

In Figure 5, the information output by the user device 200 is equivalent to the information provided to the user when the user selects and enters insurance products related to free warranty on the page in Figure 4; in Figure 6, the information output by the user device 200 is equivalent to the information provided to the user when the user selects and enters insurance products related to damage repair on the page in Figure 4.

In Figure 5, the information 501 of detailed insurance options related to the free warranty output by the user device 200 can be set as follows: the user selects the desired insurance option from various detailed insurance options that can be determined differently based on the period of the free warranty and/or the limit of the free warranty amount.

Similarly, in Figure 6, the information 601 of detailed insurance options related to damage repair output by user equipment 200 can be set as follows: the user can select the desired insurance option from various detailed insurance options that can be determined differently based on the period of damage repair and/or the amount limit for damage repair.

Figure 7 is a diagram showing examples of user devices outputting shopping cart catalog pages containing information about insurance products in various embodiments.

In Figure 7, the page output by the user device 200 can be equivalent to a page managed in the following way: when a user selects an insurance product for the product and adds the product to the shopping cart during the process of purchasing goods on e-commerce services, the shopping cart can be confirmed by the above input.

On the page shown in Figure 7, user device 200 can simultaneously provide information on items added to the shopping cart by the user, and information 701 on one or more insurance products selected by the user for those items. Here, "one or more insurance products selected by the user for those items" refers to products that the user has repeatedly selected in order to purchase insurance, so the number of such products can be multiple.

On the page shown in Figure 7, when a user selects a product and enters the "Buy" button, they can purchase the product and the insurance product selected for that product at the same time.

Figure 8 is a diagram showing examples of user devices outputting product checkout pages that include information about insurance products in various embodiments.

In Figure 8, the page output by the user device 200 can be equivalent to a page managed in the following way: when a user selects insurance for the product and settles the payment for the product while purchasing goods on e-commerce services, the user can check the detailed settlement details before settlement by corresponding to the above input.

On the page shown in Figure 8, user device 200 can simultaneously provide the user with information on the goods for which the transaction is being settled, and information 801 on one or more insurance products selected by the user for those goods. Similarly, the multiple insurance products selected by the user for those goods are those repeatedly selected by the user in order to purchase insurance, and therefore the number of such products can be multiple.

On the page shown in Figure 8, when the user enters the "Checkout" button, they can ultimately purchase the product and the insurance product selected for the product at the same time.

Figure 9 is a diagram showing examples of user devices outputting order detail pages containing information about insurance products in various embodiments.

In Figure 9, the page output by the user device 200 can be equivalent to a page managed in the following way: when a user confirms the purchase details or delivery status of goods after purchasing goods on e-commerce services, the purchase details or delivery status of goods can be confirmed by corresponding to the above input.

On the page shown in Figure 9, user device 200 can simultaneously provide information on products for which the user has completed settlement, and information 901 on one or more insurance products that the user has selected and completed settlement for. At this time, a separate "Cancel Order" button for each individual insurance product that has completed settlement can be set and provided on the page shown in Figure 9, so that the user can individually cancel each insurance product included in one or more insurance products selected and completed settlement together with the product.

When a user selects and completes the checkout for one or more insurance products and enters the "Cancel Order" button for a specific insurance product, a page for canceling the specific insurance product will be provided as shown in Figure 10.

Figure 10 is a diagram showing an example of a user device outputting an insurance product cancellation request page for various embodiments.

On the insurance product cancellation application page in Figure 10, if a user has purchased more than one insurance product for which they have already purchased, but wants to cancel at least one of the insurance products, cancellation details or refund details for at least one insurance product can be provided (1001).

If a user cancels at least one of the more than one insurance products purchased together with the product, the refund of the purchase amount corresponding to the cancellation can be determined based on at least one insurance product that was cancelled. The remaining insurance products that were purchased by the user or that were not cancelled among the more than one insurance products purchased by the user together with the product can be excluded from the calculation of the refund amount unless the user cancels them separately.

The UI/UX of user device 200 and the actions of user device 200 shown in Figures 4 to 10 can be implemented in relation to the actions of server device 100 described in Figure 3. The UI/UX examples in Figures 4 to 10 are used to illustrate one example of the present invention. Various embodiments of the present invention are not limited to the form of UI/UX in Figures 4 to 10, and can be implemented by UI/UX of all forms that can implement various embodiments of the present invention.

The embodiments of the invention disclosed in this specification and drawings are merely specific examples provided to facilitate the explanation and understanding of the technical content of the invention, and are not intended to limit the scope of the invention. That is, those skilled in the art to which this invention pertains should understand that other variations based on the technical concept of the invention can be implemented. Furthermore, the above embodiments can be combined with each other as needed. For example, a portion of all the embodiments of the invention can be combined to implement the invention through a system.

Furthermore, the method of this invention, implemented by a system, can be implemented in the form of program commands that can be executed by various computer mechanisms, and can be recorded in computer-readable media.

As described above, from a specific perspective, various embodiments of the present invention can be implemented as computer-readable code in a computer-readable recording medium. A computer-readable recording medium is any data storage device capable of storing data that can be read by a computer system. Examples of computer-readable recording media may include: read-only memory (ROM), random access memory (RAM), compact disk-read-only memory (CD-ROM), magnetic tape, floppy disk, and optical data storage devices. Computer-readable recording media can also be distributed via computer systems connected to a network, thus storing and executing computer-readable code in a distributed manner. Furthermore, the functional programs, code, and segments used to achieve the various embodiments of this invention can be easily interpreted by skilled programmers applying the field of this invention.

Furthermore, it is understood that the various embodiments of the present invention can be implemented in the form of hardware, software, or a combination of hardware and software. Such software, for example, regardless of whether it is deletable or re-recordable, can be stored in volatile or non-volatile storage devices such as ROM, or in memory such as RAM, memory chips, devices or integrated circuits, or in storage media such as compact disks (CDs), DVDs (Digital Versatile Discs), magnetic disks or magnetic tapes that are optically or magnetically recordable and readable by machines (e.g., computers). It is understood that the methods of various embodiments of the present invention can be implemented by a computer including a control unit and memory, or by a vehicle including memory or computer as described above, such memory being an example of a storage medium that can be read by a machine suitable for storing one or more programs including commands for implementing embodiments of the present invention.

Therefore, this invention includes a program for implementing the code of the apparatus or method described in the invention claims of this specification, and a storage medium readable by a machine (computer, etc.) storing such a program. Furthermore, this invention appropriately includes equivalents of any medium that can transmit communication signals, such as via wired or wireless connections.

The foregoing description refers to embodiments of the present invention. However, the embodiments of the present invention disclosed in this specification and drawings are merely specific examples provided to facilitate the explanation of the technical content of the present invention and to aid in understanding it, and are not intended to limit the scope of the present invention. Furthermore, it can be understood that the embodiments of the present invention described above are merely examples, and those skilled in the art can implement various variations and equivalent embodiments based on them. Therefore, the true scope of protection of the present invention should be defined according to the following patent application.

100: Server Equipment 200: User Equipment 210: Input/Output Unit 220: Transceiver 230: Storage 240: Processor 301: Action 303: Action 305: Action 401: Information 501: Information 601: Information 701: Information 801: Information 901: Information 1001: Cancellation or Refund Details for at Least One Insurance Product

Figure 1 is a diagram of an information provision system that implements the operation method of an electronic device for providing information, according to various embodiments. Figure 2 is a diagram showing the configuration of server equipment and user equipment, according to various embodiments. Figure 3 is a diagram showing the operation method of the server equipment for providing information, according to various embodiments. Figure 4 is a diagram showing an example of a user equipment outputting a product detail page including information on insurance products, according to various embodiments. Figures 5 and 6 are diagrams showing examples of a user equipment outputting information on selectable detailed insurance options among insurance products, according to various embodiments. Figure 7 is a diagram showing an example of a user equipment outputting a shopping cart catalog page including information on insurance products, according to various embodiments. Figure 8 shows examples of user equipment outputting a product checkout page including insurance product information, according to various embodiments. Figure 9 shows examples of user equipment outputting an order details page including insurance product information, according to various embodiments. Figure 10 shows examples of user equipment outputting an insurance product cancellation request page, according to various embodiments.

301: Action 303: Action 305: Action

Claims (14)

An information provision method, performed via an electronic device, includes the following steps: confirming information on goods corresponding to electronic product categories on e-commerce services provided by the electronic device; determining, among a plurality of insurance products confirmed corresponding to the electronic product category, one or more insurance products applicable to the goods; and providing information on the goods and information on the one or more insurance products; wherein the one or more insurance products include insurance products configured to be repeatedly applied to the goods; wherein, when a user selects at least one insurance product from the one or more insurance products on the e-commerce service and settles the transaction for the goods, the information on the goods and the information on the at least one insurance product are provided together on the transaction's settlement page. As in the information provision method of claim 1, the plurality of insurance products mentioned above include the insurance products provided by the e-commerce services for electronic products. As in the method of providing information in claim 1, the plurality of insurance products mentioned above include insurance products that provide free warranty service for electronic products for a fixed period. As in the method of providing information in Request 3, the aforementioned free warranty service includes at least one of free repair service or free parts replacement service for electronic products. As in the method of providing information in claim 1, the plurality of insurance products mentioned above include insurance products that provide fixed-term damage repair services for electronic products. As in the information provision method of claim 1, the plurality of insurance products mentioned above include insurance products that provide fixed-term damage repair services for a specific type of electronic product. As in the information provision method of claim 6, it is set in such a way that, when the above-mentioned goods correspond to the above-mentioned specific types, the above-mentioned one or more insurance products include insurance products that provide the above-mentioned damage repair services. As in the method of providing information in Request 1, the information of the above-mentioned one or more insurance products includes information on each insurance product included in the above-mentioned one or more insurance products, and the information on each insurance product includes information on one or more detailed insurance options that can be selected from the above-mentioned insurance products. As per the method of providing information in Request 1, information about the aforementioned products and information about one or more of the aforementioned insurance products is provided on the details page of the aforementioned products. As in the information provision method of Request 1, when a user selects at least one insurance product from the above-mentioned one or more insurance products on the above-mentioned e-commerce service and adds the above-mentioned product to the shopping cart catalog, the information of the above-mentioned product and the information of the above-mentioned at least one insurance product are provided together on the shopping cart catalog page. As in the information provision method of Request 1, each insurance product included in the above-mentioned at least one insurance product is configured to be individually cancelable after the settlement of the above-mentioned product. The information provision method of Request 1 further includes the following steps: setting up insurance-related product management information for each product settled by the user in the above-mentioned electronic product category on the above-mentioned e-commerce services, the insurance-related product management information including information on the above-mentioned products and a list of insurance products settled for the above-mentioned products. The information provision method of claim 12 further includes the following steps: setting up an insurance-related electronic product management page that includes the management information of each of the above-mentioned insurance-related products; and providing the above-mentioned insurance-related electronic product management page to the above-mentioned users. An electronic device, which provides information, includes: a processor; and one or more memories storing one or more instructions; wherein, when executed, the one or more instructions control the processor to perform the following steps: identifying information about goods corresponding to electronic product categories in e-commerce services provided by the electronic device; determining, among a plurality of insurance products identified corresponding to the electronic product categories, one or more insurance products applicable to the goods; and providing information about the goods and information about the one or more insurance products; wherein the one or more insurance products include insurance products configured in a manner that allows for repeated application to the goods. In cases where a user selects at least one insurance product from the aforementioned one or more insurance products on the aforementioned e-commerce service and settles the transaction for the aforementioned product, the information of the aforementioned product and the information of the aforementioned at least one insurance product are provided together on the settlement page of the aforementioned product.