[go: up one dir, main page]

Results for: customer

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

80 Products for "customer" with 2 filters applied:

Sort By:
Manufacturing Mac Clear Filters & Widen Search
  • 1
    OmegaCube ERP

    OmegaCube ERP

    OmegaCube Technologies

    ... is equipped with a product configurator that helps create rule-based solutions to meet various requirements. OmegaCube ERP is backed by a proprietary web-based platform, that allows enterprises to deploy it on premise or on a public/private cloud. It allows them to extend or customize, build own applications & incorporate unique rules with minimal coding. Our well-defined implementation methodology ensures that customers utilize the ERP to its complete potential & achieve business processes automation.
    Leader badge">
    13 Ratings
    Partner badge
    View Software
    Visit Website
  • 2
    Odoo

    Odoo

    Odoo

    Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...
    Leader badge">
    1,614 Ratings
    Starting Price: $25.00/month/user
    View Software
    Visit Website
  • 3
    aACE

    aACE

    aACE Software

    aACE 6 is powerful business management software designed for small-to-midsized businesses to efficiently manage their operations in one comprehensive solution. For over 20 years we’ve worked hand in hand with our customers to refine the features that matter most to everyday users. aACE offers sophisticated tools to manage sales, operations, and accounting, providing 360-degree visibility into your organization while our robust segregation of duties allows you to control which data your...
    Leader badge">
    7 Ratings
    Starting Price: $99/month/user
    View Software
  • 4
    KBF Cloud

    KBF Cloud

    KBF Cloud

    Our software provides powerful tools to help stone fabricators, distributors, and designers showcase products and enhance customer experiences: • Interactive Stone Gallery: Present slabs online in high quality for convenient browsing. • Slab Studio: AI-powered editing tool that transforms any photos, including those taken with a smartphone, into professional-quality images by removing backgrounds, adjusting brightness, and integrating slabs into a 3D showroom. • 3D Room Visualizer: Allows...
    Starting Price: $99
    View Software
  • 5
    OpenPro ERP

    OpenPro ERP

    OpenPro, Inc.

    ... compliant. OpenPro is multi language (9 different) and multi currency. Another of the many business software solutions is a complete retail Point of Sales (POS) system, while distributors benefit from the supply chain management software. Built in time card management, Payroll and HRMS systems are integrated with the accounting manufacturing software. Customer Relationship management (CRM) is integrated to target prospects and convert them into customers quickly.
    3 Ratings
    Starting Price: $44 per user
    View Software
  • 6
    Alpha TransForm

    Alpha TransForm

    Alpha Software Corporation

    ..., and deploy mobile apps with ease: - pre-built app templates you can customize - powerful analytics engine with dashboards you can customize - built-in offline operation - a programming language for adding advanced capabilities - scale-able, secure and reliable cloud deployment. Developers can use Alpha Software's complimentary low-code platform (Alpha Anywhere) which integrates with Alpha TransForm, to build more advanced mobile apps and web apps.
    4 Ratings
    Starting Price: $30/User/Month
    View Software
  • 7
    OASIS

    OASIS

    Intellitek Systems

    Gain control of your business with a single platform. Improve speed of period-end processes, streamline common finance functions, and get fast, friendly support when needed. Recruit and onboard new employees with speed and ease. Easily manage policies, employee data, and benefits administration. Align marketing, sales, and customer experience to predict revenue, improve marketing campaign efficiency, and increase customer loyalty. Improve operational efficiency and business performance...
    View Software
  • 8
    Factumsoft

    Factumsoft

    Factumsoft

    To succeed in today’s competitive global environment, you need to have a complete understanding of your customers and how they interact with your business across the various touchpoints. This is why CRM and Sales Management are indispensable tools for your company. Standard modules of our ERP platform allow fast implementation and quick deployment of the final solution. Our unique architecture allows flexibility in meeting various timeline needs through iterative deployments of new...
    View Software
  • 9
    Hot Sauce

    Hot Sauce

    Hot Sauce

    Because it is the edge that all shops offer for free. But what about all of the other edge profiles that are available, where you get to charge more money? Ok, that is an easy example of Hot Sauce to understand. But there are so many other hot sauce offerings that customers need and are willing to pay for if you just offer it to them. In fact, we have over 50 hot sauce items that you can sell to your customers. This is a growing list of fabricators across the country who are utilizing...
    Starting Price: Free
    View Software
  • 10
    Visual Planning

    Visual Planning

    Stilog Inc.

    ..., work orders, and operations—helping you coordinate every aspect of your business with confidence. Whether you're managing job sites, dispatching field crews, or overseeing production lines, our platform keeps everything and everyone connected. Collaborate across departments, adjust schedules on the fly, and keep work moving forward—on any device, from anywhere. Thousands of companies trust VP to simplify how they manage people, projects, equipment, and operations. Get your free custom demo today.
    86 Ratings
    Starting Price: $15.00/month/user
    View Software
  • 11
    Eyelit

    Eyelit

    Eyelit Technologies

    Eyelit software provides a fully-integrated, collaborative manufacturing solution for optimizing manufacturing execution, supply chain coordination, asset utilization, and quality management. Eyelit is a recognized leader in providing “out-of-the-box” capabilities that are quickly deployed and has a strong track record of satisfying functionality needs and achieving project goals with little or no customization. At the heart of our solutions is Eyelit MES, the core system augmented by optional...
    View Software
  • 12
    FactoryTalk Optix

    FactoryTalk Optix

    Rockwell Automation

    ... tracking and versioning that automatically keeps track of who did what and when. Harness the cloud and become more agile by deploying quickly and scaling based on demand. Use the increased efficiency to beat competitors to market, get to profit faster and improve return on investment. Transform the way you collaborate! The cloud makes it easier for suppliers, employees and customers to collaborate from anywhere in the world.
    Starting Price: $650
    View Software
  • 13
    PlantFCE Model Builder

    PlantFCE Model Builder

    Storm Consulting

    Customize models, refine designs, and export with precision. PlantFCE Model Builder offers intuitive 3D modeling for process plants. Model Builder is useful when estimating costs for an engineering project. View real-time updates in the rendering window as you edit the scene. Low lock-in with PlantFCE Model Builder* Model Builder allows you to import and export 3D models from and to industry-standard 3D model formats like GLB, OBJ, and STL. With an automatic clash check, reduce errors...
    Starting Price: $49/month/user
    View Software
  • 14
    Iperius Console
    The simple, economical and effective solution for centralized security management, for resellers and MSPs. Thanks to Iperius Console it is possible to monitor the installations of Iperius Backup and the health of the data protection. Iperius Console is integrated with the other products of the Iperius suite. Costs to save time and resources, simplifying the work of assisting in monitoring IT infrastructure and customer backups. Management of Groups and Users with customized access permissions...
    Starting Price: €39 per year
    View Software
  • 15
    POMS MES
    POMS's continual investments in MES Research and Development results in an MES solution that is flexible, easy to learn, and does not require customization. In fact, none of our customers use a customized solution today! POMSnet Aquila is a web-based manufacturing execution system (MES) crafted for Life Sciences manufacturing. Created using Microsoft .NET technology & HTML5, POMSnet is 100% web-based providing customers with an easy-to-learn interface that can be deployed and maintained cost...
    View Software
  • 16
    Total Lean Management (TLM) Software

    Total Lean Management (TLM) Software

    Lean & Mean Business Systems

    .... Core modules include: • Audits • Contact Manager (CRM) • CAPA • Customer Feedback • Document Management • Electronic Forms • Employees • Employee Feedback • Equipment Calibration • Evaluations • FMEA • Inspections • Inventory/parts • Library • Meetings/Reviews • Metrics • Projects • Purchase Orders • Quality Record Mgt • Rejected Materials • Risk & Opportunities • Sales Orders • Strategic Planning • Surveys • Tasks/Events • Training • Work Orders
    Leader badge">
    19 Ratings
    Starting Price: $45/user/month
    View Software
  • 17
    Visure Requirements

    Visure Requirements

    Visure Solutions, Inc.

    ..., Review/Approval process - Certification Management (Support of many Standard Templates ISO26262, IEC62304, IEC61508, CENELEC50128, DO178/C, FMEA, GAMP5, SPICE, CMMI, etc. + Tool Qualification Package) - Configuration Management, Baselining, History Tracking, Requirements Versioning - Dashboards + Report Customization - Integrated with DOORS, Jama, Siemens Polarion, PTC, Perforce, JIRA, Enterprise Architect, HP ALM, Microfocus ALM, PTC, TFS, Word, Excel, Test RT, RTRT, VectorCAST, LDRA, etc.
    3 Ratings
    View Software
  • 18
    SuiteMaster

    SuiteMaster

    Rithom Consulting LLC

    SuiteMaster – A Flexible ERP & CRM Platform by Rithom SuiteMaster is a modular, cloud-based ERP platform for small to mid-sized businesses seeking to unify sales, operations, marketing, and finance in one system. Choose from hundreds of integrated modules—CRM, Marketing Automation, HR, Accounting, E-Commerce, Inventory, Project Management, Manufacturing, and more—that “snap” into place. Avoid costly integrations, scale at your own pace, and customize workflows to match your business...
    View Software
  • 19
    Qualityze EQMS Suite
    Qualityze is a leading provider of enterprise quality management solutions, utilizing the Salesforce.com Technology Platform to build our EQMS Software solutions. Our team is 100% devoted to quality processes, compliance, and regulatory guidelines to address our customers' business environments. We do not distract ourselves with custom work or quality concerns. The idea of helping our customers create a culture of quality is not a new concept, but the way we developed our application...
    Leader badge">
    33 Ratings
    Starting Price: $30/User/Month
    View Software
  • 20
    Siemens Opcenter APS
    Digitalization is changing everything, and manufacturers must react quickly and intelligently to unexpected changes, while being able to respond to shorter lead times and satisfy customer demands. These challenges are faced not only by large enterprises, but also small and medium businesses. Siemens Opcenter APS (formerly Preactor APS) products have been specifically developed to meet this need, using advanced algorithms that balance demand and capacity to generate achievable production...
    1 Rating
    View Software
  • 21
    actyx

    actyx

    actyx

    The digital factory is a journey. A journey with many different opportunities. All are driven by software, and all translate into real customer and business value. Put your workers at the center of your digitized, automated production and logistics processes. Build plants that adjust according to customer demand, material availability, and more. Ensure that the right material is at the right place at the right time while optimizing working capital. Optimize your business as a whole, from top...
    View Software
  • 22
    Rapid SCADA

    Rapid SCADA

    Rapid Software

    Rapid SCADA is an open-source industrial automation platform. The out-of-the-box software provides tools for rapid creation of monitoring and control systems. In case of large implementation, Rapid SCADA is used as a core for the development of custom SCADA and MES solutions for a Customer. Open source is the key to software transparency and security. The licensing model permits the creation of new derivative software products. Rapid SCADA is a perfect choice for creating large distributed...
    View Software
  • 23
    Optessa

    Optessa

    Optessa

    Attribute based planning & scheduling software for enterprise manufacturers. Our automated system allows our customers to reduce the time they spend manually creating schedules by thousands of hours. Our patented optimization engine generates superior plans and schedules that save our customers millions of dollars in production costs per factory. Our rich constraint library allows Optessa to solve a wide variety of complex planning & scheduling challenges, easily integrate with existing...
    2 Ratings
    View Software
  • 24
    KiBiz

    KiBiz

    Ki Systems

    We are committed to finding ways to make your business run more effectively, with faster, better, more reliable business systems. We can strengthen your informational infrastructure to provide a more solid foundation from which your business can grow and prosper. We study your work flow and business processes to discover new ways to better serve your customers, interact with your vendors, and coordinate amongst your staff. The key to these relationships is how information is shared in a timely...
    Starting Price: $999 one-time payment
    View Software
  • 25
    Partium

    Partium

    Partium

    ... every month. Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use.
    View Software
  • 26
    Meatsys

    Meatsys

    Vetident Technologies

    Meatsys is an advanced production management and traceability solution tailored specifically for slaughterhouses, packers, meat processors, and further processing companies. Key Features: Full Customization: At Meatsys, we believe in empowering professionals to manage their businesses independently. Our software's modern architecture and cutting-edge development technologies allow customers to fully customize and control its modules and functions according to their specific needs...
    View Software
  • 27
    work4all

    work4all

    work4all

    work4all is a multi-award-winning all-in-one software that brings together commercial functions, the storage of communication and documents, and project management. The clear work4all desktop shows all information about customers, suppliers, or projects as a digital file. Additional functions such as time recording, warehouse management, ticket management, and many industry extensions make work4all the central control element of your company. The work4all desktop shows all relevant information...
    Starting Price: €18 per month
    View Software
  • 28
    Acumatica Cloud ERP
    Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized...
    Leader badge">
    24 Ratings
    View Software
  • 29
    Axelor

    Axelor

    Axelor

    ...: Axelor Commerce Low Code Platform: Axelor Platform Enjoy a modern design and intuitive navigation. Unlike traditional management solutions, Axelor combines ease of use, simplicity and efficiency. Discover a new approach for an unequalled flexibility. Thanks to the integrated BPM, you can adapt in real time, with simple configurations and very few custom developments your application to business changes.
    Starting Price: 35€ per month per user
    View Software
  • 30
    Lead Commerce

    Lead Commerce

    Lead Commerce

    ... startups all the way up to major multinationals including Hitachi, LG, and departments/contractors of the US Armed Forces. Differences in Lead Commerce that set the firm apart from all others include free 24/7/365 live American phone support from your dedicated account representative team members who you know and who know your needs and industry trends; lower prices than competitors due to configurable rather than custom setup; price guaranteed for 10+ years; no contracts and no annual fees.
    3 Ratings
    Starting Price: $30 per user per month
    View Software
  • Previous
  • You're on page 1
  • 2
  • 3
  • Next

Related Categories