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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
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viewneo
Adversign Media
... such as real-time weather, interactive video walls, and seamless integration of social media displays from platforms like Instagram and Facebook. This extensive plugin library allows businesses to craft customized, impactful digital signage content that engages and captivates audiences. Streamline your digital signage management with viewneo’s robust Content Management System (CMS). This user-friendly system simplifies the scheduling and distribution of content across various location.Starting Price: $21/month -
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Bitrise
Bitrise
... removes the need for manual processes or maintenance overhead. Pipelines provide flexible structure for CI/CD, running tasks in parallel or sequentially to optimize efficiency. With access to the latest machines, up-to-date Xcode versions, and expert customer support, Bitrise offers a complete solution for mobile teams of any size.Starting Price: $89/month -
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Proton Mail
Proton AG
... with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.">
Starting Price: $6.99/user/month -
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Nexo
Nexo
Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring...Starting Price: Free -
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PairSoft
PairSoft
Streamline operations and elevate your team's efficiency with PairSoft. Our AP automation, procurement, and document management solutions eliminate manual processes, cut costs, and free your team to focus on strategic initiatives. Experience our state-of-the-art invoice-to-pay solution, now integrated with advanced AI technology for faster, smarter results. Our customers report a significant 70% reduction in approval times and annual savings of $62,000 in employee hours. At PairSoft, we aim... -
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Proton Drive
Proton AG
... their files and docs. You can always add more storage later if needed. Simplify compliance across industries: Proton Drive supports GDPR, HIPAA, NIS2, DORA, and ISO 27001 compliance out of the box, and has been successfully audited for SOC 2 Type II. There's no need for custom configurations or third-party tools, as this helps you meet regulatory standards with minimal effort.Starting Price: $1.00/user/month -
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Dragonfly
DragonflyDB
... in-memory data stores like Redis, making it easy to deliver the real-time experience your customers expect. Scaling Redis workloads is expensive due to their inefficient, single-threaded model. Dragonfly is far more compute and memory efficient, resulting in up to 80% lower infrastructure costs. Dragonfly scales vertically first, only requiring clustering at an extremely high scale. This results in a far simpler operational model and a more reliable system.Starting Price: Free -
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SysAid
SysAid Technologies
... resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI—and by you.">
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Turns
Turns
Turns is the leading laundry software solution provider in the industry. We've helped hundreds of businesses around the world automate their laundry operations and increase efficiency, which leads to increased profits. Our Point of Sales software for dry cleaners, laundromats, and laundry services has been used by over 800 customers in over 12 countries. It's easy to use and provides all the tools you need to run your business at peak performance levels. Turns is the only choice...Starting Price: $25.00 per month -
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Mass Watermark
Mass Watermark
Uses automated watermark size calculation techniques to scale the watermarks to match selected placement. Set a common size for all output images or set the size of images individually. Easily meet web standards. Design your own stylish watermark with custom text and custom logo and apply to your images with a click. Brand your photos easily. Improve the quality of your photos before they are watermarked by using various image optimization effects provided. The effects can be applied to your...Starting Price: $30 one-time payment -
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Wolken Service Desk
Wolken Software
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken ServiceDesk, Wolken's IT Service Management, and Wolken's HR Case Management. Wolken provides enterprises with a plethora of plug-n-play features such as Knowledge Base, Omnichannel Support, Real-Time Reporting with a built-in BI tool, Integrations with various 3rd Party Applications, Auto Categorization and Auto Routing of incoming queries to name a few... -
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SmartKarrot
SmartKarrot Inc
SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation. 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age... -
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Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat... -
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Deepdesk
Deepdesk
Empower human agents with AI-powered Agent Assist. Boost concurrency, reduce response times and lower cost for your contact center. Delivering happy customers. Our neural networks are trained with your historic data and provide automated suggestions with the best answers to your customer questions. Results are getting better with every new customer interaction. Increase employees response time and concurrency. Our metric is the number of characters automated per conversation, we measure...Starting Price: €500 per month -
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RingCentral RingEX
RingCentral
... also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.Starting Price: $19.99/month/user -
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CallTools
CallTools
Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real... -
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10Duke Enterprise
10Duke
10Duke Enterprise is a cloud-based, scalable and flexible software licensing solution enabling software vendors to easily configure, manage and monetize the licenses they provide to their customers in real-time. 10Duke enables you to gain a single point of license control for desktop, SaaS, and mobile apps, APIs, VMs and devices. It’s cloud-native, supports all license models, integrates with CRM & Ecommerce, has a built-in Customer Identity Management solution, and supports offline...Starting Price: $199/month -
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Oxylabs
Oxylabs
...-protected websites, the Unblocking Browser ensures uninterrupted access. Oxylabs also offers AI Studio, which lets users extract data without writing code. The ready-made datasets provide structured data across industries such as e-commerce, real estate, and more – for data projects without custom scraping. In short, Oxylabs offers 177M+ IPs in 195 countries and is trusted by 4000+ clients worldwide, including Fortune 500 companies. Plus, the 24/7 customer service ensures clients get support when neededStarting Price: Proxies from $4 per GB -
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Titan
Titan
Bend, don’t break with Titan’s flexible business solutions and forms for Salesforce. Our scalable Salesforce Forms and software is rapidly developing a reputation as the gold-standard in Salesforce integration, and it’s easy to see why. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms in Salesforce and applications cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build web portals, sign...Starting Price: $12 per month -
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FAMCare Human Services
Global Vision Technologies
FAMCare – Turning Human Services Data Into Funder-Ready Results FAMCare by Global Vision Technologies helps human service agencies prove impact and secure funding with powerful, real-time reporting. Trusted nationwide, FAMCare is HIPAA-compliant, SOC 2 Type II, and TX-RAMP Level 2 certified, ensuring your data stays secure and compliant. Built on the Visions 2.0 Low-Code Engine, FAMCare adapts to your unique programs—no coding, no costly redevelopment. From intake to outcomes, agencies...Starting Price: $20/mo/user plus platform -
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Precoro
Precoro
... control. - Spend Management: Seamlessly navigate budgets across locations and departments, manage expenses, and generate reports for insightful analysis. - Supplier Management: Automate vendor onboarding and approval to mitigate possible risks. - Connect Precoro with ERP systems and business tools like NetSuite, QuickBooks Online, Xero, and Sage, or build custom connections using a free API. Eliminate duplicate payments and manual document handling.Starting Price: $499/month -
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BigCommerce
BigCommerce
... customers coming back for more. Turn impossible commerce experiences into reality with the flexibility of open SaaS. Seize market opportunities and unleash new experiences at the speed of your business. Craft content-rich experiences anywhere your audience takes you. Make unifying your backend or powering up with third-party apps a breeze. Scale and grow smarter without complexity holding you back.Starting Price: $29 per month -
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Files.com
Files.com
.... As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free. Out-of-the-box integrations include Microsoft (Azure, SharePoint, OneDrive, Active Directory & Office), AWS (S3 & SNS), Google (Cloud & Drive), Box, Dropbox, Zapier, and dozens of others. Developers can leverage our SDKs, API, and CLI to build custom integrations too. -
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deskbird
deskbird
What is deskbird? deskbird is the workplace management platform that puts employees first. With an intuitive booking system for desk and other resources, powerful analytics, visitor management and easy integrations, it saves costs, optimizes office space, boosts productivity, and fosters team collaboration—all in one easy-to-use app. Why is deskbird different? 📱 All-in-one: one app for desk booking & scheduling, no juggling required. ✅ Ridiculously easy: intuitive, no training...Starting Price: Free -
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Delska
Delska
Delska (former DEAC European Data Center & Data Logistics Center) is a carrier-neutral data center and network provider in Northern Europe with 25 years of experience delivering reliable, personalized IT and network solutions in cloud computing, colocation, data security, network, and more. We own five data centers (one under construction, launching in 2025) in Riga and Vilnius, along with points of presence in Frankfurt, Amsterdam, and Stockholm. For quick IT infrastructure deployment in...Starting Price: €10 -
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Purplepass Ticketing
Purplepass
Purplepass is rated as one of the best event ticketing software solutions on the market. Started in 2008, they power countless assigned seating, ticketing venues, free event registration events, concerts, fairs, festivals, and even comprehensive season pass ticketing events. They work to provide superior customer service to both customers and event promoters while offering a powerful, yet intuitive way to manage, promote and purchase tickets for an event. Popular features include extensive...Starting Price: Free -
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Skybill Utility Billing
SkyBill
... companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
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aReservation
Indexic
..., and rentals. This user-friendly platform lets customers book and pay instantly, directly on your website 24/7. Reach a Global Audience: Connect with top travel platforms (OTA's) like TripAdvisor, Viator, Expedia, Groupon, GetYourGuide, and Google, highlighting your tours and rentals to a worldwide network of potential customers. Expert Support: Our USA-based industry veterans provide exceptional customer service every step of the way. You're a valued partner, not just a client. -
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Wash-Dry-Fold POS
Wash-Dry-Fold POS
Built from the ground up and based on years of first-hand experience in this industry along with feedback from literally hundreds of fellow laundromat owners, Wash-Dry-Fold POS contains all the time-saving and money-making features that we use every day in our successful laundromats. Everything is accessible from your home or office, reports, timesheets, inventory, invoicing, order tracking, employee management, etc. Automatically print customer preferences on receipts and alert your team...Starting Price: $85 per month -
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FindMyStore
Searce
FindMyStore is an interactive SaaS-based Store/Branch Locator solution to give users a seamless transition from online to the in-store experience. A perfect solution that will help in increasing your store/branch footfall and enhance your customer experience. - Stay on top of your local search results (Google, Bing) with integrated technical SEO - Have features like book appointments (offline/video call), live WhatsApp chat, local offers redeemable in-store, and more - Get real...Starting Price: $20/month