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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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122 Products for "customer" with 2 filters applied:

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  • 1
    Datanamic DataDiff
    Datanamic DataDiff is a powerful and easy-to-use utility for data comparison and synchronization. Compare data for selected tables in two databases, view differences and publish changes quickly and safely. Flexible comparison and synchronization settings will enable you to set up a customized comparison key and to select tables and fields for comparison and for synchronization. Datanamic DataDiff can be used for data migrations, verification of (corrupt) data, data auditing etc. For each...
    Starting Price: €29 month
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  • 2
    Oracle MySQL HeatWave
    HeatWave is a massively parallel, high performance, in-memory query accelerator for Oracle MySQL Database Service that accelerates MySQL performance by orders of magnitude for analytics and mixed workloads. HeatWave is 6.5X faster than Amazon Redshift at half the cost, 7X faster than Snowflake at one-fifth the cost, and 1400X faster than Amazon Aurora at half the cost. MySQL Database Service with HeatWave is the only service that enables customers to run OLTP and OLAP workloads directly from...
    Starting Price: $0.3536 per hour
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  • 3
    IBM Informix on Cloud
    Offers the complete feature set of Informix on-premises deployments with less cost, complexity and risk than managing your own infrastructure. The IBM® Informix® on Cloud offering provides an Informix database on IBM Cloud®. It offers customers the rich features of an on-premises Informix deployment while helping reduce the cost, complexity and risk of managing your own infrastructure. Informix on Cloud brings you a high-performance engine that integrates time series, spatial, NoSQL and SQL...
    Starting Price: $1,250 per instance
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  • 4
    Supabase

    Supabase

    Supabase

    Create a backend in less than 2 minutes. Start your project with a Postgres database, authentication, instant APIs, real-time subscriptions and storage. Build faster and focus on your products. Every project is a full Postgres database, the world's most trusted relational database. Add user sign-ups and logins, securing your data with Row Level Security. Store, organize and serve large files. Any media, including videos and images. Write custom code and cron jobs without deploying or scaling...
    Starting Price: $25 per month
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  • 5
    ksqlDB

    ksqlDB

    Confluent

    ... in Kafka, enabling development teams to seamlessly create real-time innovative customer experiences and fulfill data-driven operational needs. ksqlDB offers a single solution for collecting streams of data, enriching them, and serving queries on new derived streams and tables. That means less infrastructure to deploy, maintain, scale, and secure. With less moving parts in your data architecture, you can focus on what really matters -- innovation.
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  • 6
    PlanetScale

    PlanetScale

    PlanetScale

    PlanetScale is a MySQL-compatible database platform that makes databases near infinitely scalable, easier, and safer to manage. Databases are complex and fragile, making them difficult to manage and easy to break. With cutting edge developer-first features like non-blocking schema changes, built-in horizontal sharding, and real-time analytics you can add power to your database layer without having to hire additional database expertise. Increase developer productivity with database...
    Starting Price: $29 per month
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  • 7
    dbForge Data Pump
    ... to database tables - Customize your import and export with templates -Dump table data to one or multiple SQL files You can always find the latest version of the product on the official Devart website.
    Starting Price: $169.95
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  • 8
    dbForge Documenter for SQL Server
    ... through the command line - Customize layouts with WYSIWYG-based templates - View and inspect inter-object dependencies - Include or change object descriptions - Display the largest tables and indexes - Overview database schemas
    Starting Price: $169.95
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  • 9
    dbForge Data Generator for SQL Server
    ... dependencies with domain integrity support - Create, set up, and share custom generators with your team - Automate and schedule data generation routines with the command line - Integrate test data generation right into SQL Server Management Studio
    Starting Price: $189.95
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  • 10
    dbForge Data Compare for SQL Server
    dbForge Data Compare for SQL Server is a specialized GUI-based tool designed to compare table data in SQL Server without the necessity to write code. Key Features: - Support for SQL Server tables, views, data in backups, data in script folders, SQL Azure Cloud, and custom queries - Direct results viewing with full-text data search, easy navigation, sorting, and filtering - Restoration of missing or damaged data down to a single row from native backups - Data synchronization...
    Starting Price: $219.95
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  • 11
    Advanced Query Tool (AQT)

    Advanced Query Tool (AQT)

    Cardett Associates Ltd

    AQT is a multi-database query and admin tool designed for DBAs, developers and data analysts. It can access a large range of database types and has been specifically customized for over 30 different databases. AQT is optimized for dealing with large systems and is one of the best tools on the market for use with DB2 z/OS. Has a powerful Database Explorer window which displays more information on your database than almost any other product. A great query environment with SQL editor...
    Starting Price: $210 one-time payment
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  • 12
    Grist

    Grist

    Grist Labs

    ... picture. Make charts that update dynamically as you drill into data. With the ability to customize your layouts and link related data, you’ll have everything you need at your fingertips. Set rules to control which team members can see or edit which parts of your data, and share only relevant data to third parties via links.
    Starting Price: $8 per user per month
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  • 13
    BuildShip

    BuildShip

    BuildShip

    BuildShip is a lowcode visual backend builder that lets you ship APIs, scheduled jobs, AI workflows, cloud jobs instantly. Connect with any database, tools and AI models to create complete backend logic flows. Use prebuilt nodes or use AI to create custom logic nodes just for you. By combining the ease of nocode with power of low-code extensibility - BuildShip gives you a scalable way to build your backend fast. Supports powerful use-cases like: 💸 Collect payment and trigger Stripe, Revenue...
    1 Rating
    Starting Price: $25 per month
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  • 14
    Baidu RDS
    ... financial version. It supports the standard database protocol by default and implements monitoring, automatic failover, data backup and recovery, instance management, and other features. Furthermore, it meets the customers' higher requirements for data management and storage through slow SQL statistics and diagnosis and reliable services, such as cross-domain hot instance groups. It supports the disaster recovery of a single availability zone and disaster recovery across availability zones.
    Starting Price: $10.99 per month
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  • 15
    dbForge Data Compare for PostgreSQL
    dbForge Data Compare for PostgreSQL is a GUI tool for table data comparison and synchronization. It helps to custom-tailor the detection of data differences between two PostgreSQL tables, establish smart management of inconsistencies and safe deployment of changes. This PostgreSQL diff tool also delivers the generation of the PostgreSQL data synchronization scripts with multiple options to keep your PostgreSQL data in sync. Key Features: Accelerate routine tasks with integrated AI Assistant...
    Starting Price: $79.95
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  • 16
    dbForge Data Compare for MySQL
    dbForge Data Compare for MySQL is a fast, easy-to-use tool to compare and synchronize data of MySQL, MariaDB and Percona databases. The tool provides clear view of differences between data, allows analyzing them, generates synchronization script and applies changes at a glance. It also allows scheduling regular MySQL data comparisons using command line. Key Features: * AI Assistant integration * Support of all MySQL versions * Support of MariaDB * Percona Support * Custom mapping...
    Starting Price: 89.95$
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  • 17
    dbForge Studio for PostgreSQL
    dbForge Studio for PostgreSQL is a GUI tool for database development and management. The IDE for PostgreSQL allows users to create, develop, and execute queries, edit and adjust the code to your requirements in a convenient and user-friendly interface. The tool provides a data editing tool to customize your queries and property window so that users can view all the required information of PostgreSQL database objects they are interested in. Key features: * AI Assistant Integration. * SQL...
    Starting Price: $89.95
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  • 18
    Azure Database for MariaDB
    Easily deploy applications to the cloud using your choice of languages and frameworks. Achieve business continuity and dynamically respond to changes in customer demand with built-in high availability and elastic scaling. Get unparalleled security and compliance, including Azure IP Advantage, and industry-leading reach through a global network of Microsoft data centers. Choose the right resources for your workloads, with no hidden costs. Combine MariaDB Community edition with the benefits...
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  • 19
    Azure Database for MySQL
    Focus on application development with Azure Database for MySQL, which is cost-effective and easy to set up, operate, and scale. Enjoy advanced security, high availability, and a service-level agreement (SLA) of up to 99.99 percent. Fully managed MySQL, compatible with the latest community editions, provides maximum flexibility for database operations. Intelligent performance recommendations provide custom analysis and suggestions for MySQL database optimization. Simplified development...
    Starting Price: $0.017 per hour
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  • 20
    Fortress

    Fortress

    Fortress

    Ensure lightning-fast transactions to reduce churn from customers, regardless of where they are. Create web applications with minimal latency, providing users with instant interactions and real-time updates. Managed sharding to ensure isolation, reducing noisy neighbors, and meeting geographical data residency requirements. Deliver ultra-low latency API services worldwide with strategically distributed data centers for minimal response times. Connect to your global database with a single...
    Starting Price: $50 per month
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  • 21
    ProxySQL

    ProxySQL

    ProxySQL

    ProxySQL is built with an advanced multi-core architecture to support hundreds of thousands of concurrent connections, multiplexed to thousands of servers. ProxySQL supports sharding by user, schema or table by means of the advanced query rule engine or through customized plugins. The development team no longer needs to rewrite queries generated by ORMs or packaged software, ProxySQL's query rewriting feature can modify SQL statements on the fly. Battle-tested doesn't even begin to cover...
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  • 22
    Apache DataFusion

    Apache DataFusion

    Apache Software Foundation

    ... integration with object stores including AWS S3, Azure Blob Storage, and Google Cloud Storage. The engine features a comprehensive query planner, a state-of-the-art optimizer with capabilities like expression coercion and simplification, projection and filter pushdown, sort and distribution-aware optimizations, and automatic join reordering. DataFusion is highly customizable, enabling the addition of user-defined scalar, aggregate, and window functions, custom data sources, query languages, etc.
    Starting Price: Free
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  • 23
    Oracle Autonomous Database
    ... for natural language queries, automated data insights, and the development of AI-powered applications. It offers self-service tools for data loading, transformation, analysis, and governance, reducing the need for IT intervention. It provides flexible deployment options, including serverless and dedicated infrastructure on Oracle Cloud Infrastructure (OCI), as well as on-premises with Exadata Cloud@Customer.
    Starting Price: $123.86 per month
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  • 24
    ChartDB

    ChartDB

    ChartDB

    ChartDB is an open source, web‑based database diagramming tool that instantly visualizes your schema, whether from popular DBMSs like PostgreSQL, MySQL, SQL Server, SQLite, ClickHouse, and Oracle, or via a single query, without needing database access or complex setup. You can edit diagrams interactively using drag‑and‑drop, add annotations, or customize relationships, then export clean, dialect‑specific SQL DDL scripts or share diagrams as images. ChartDB Cloud accelerates workflows further...
    Starting Price: Free
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  • 25
    Caspio

    Caspio

    Caspio

    Caspio is the world's leading NO-CODE platform for building online database applications without coding. The all-in-one platform provides everything you need to digitally transform business operations and workflows. It includes an integrated cloud database, a visual application builder, enterprise-grade security, regulatory compliance, and scalable global infrastructure. See why Caspio is trusted by over 15,000 companies worldwide. Try it for FREE. As a pioneer in the cloud industry since...
    1 Rating
    Starting Price: $90/month (Annual term)
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  • 26
    Analance
    ... are continuously met within a single platform. Analance is focused on turning quality data into accurate predictions allowing both data scientists and citizen data scientists with point and click pre-built algorithms and an environment for custom coding. Company – Overview Ducen IT helps Business and IT users of Fortune 1000 companies with advanced analytics, business intelligence and data management through its unique end-to-end data science platform called Analance.
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  • 27
    Couchbase

    Couchbase

    Couchbase

    Unlike other NoSQL databases, Couchbase provides an enterprise-class, multicloud to edge database that offers the robust capabilities required for business-critical applications on a highly scalable and available platform. As a distributed cloud-native database, Couchbase runs in modern dynamic environments and on any cloud, either customer-managed or fully managed as-a-service. Couchbase is built on open standards, combining the best of NoSQL with the power and familiarity of SQL, to simplify...
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  • 28
    Objectivity/DB

    Objectivity/DB

    Objectivity, Inc.

    Objectivity/DB is a massively scalable, high performance, distributed Object Database (ODBMS). It is extremely good at handling complex data, where there are many types of connections between objects and many variants. Objectivity/DB can also serve as a massively scalable, high performance graph database. Its DO query language supports standard data retrieval queries as well as high-performance path-based navigational queries. Objectivity/DB is a distributed database, presenting a...
    1 Rating
    Starting Price: See Pricing Details...
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  • 29
    ScaleGrid

    ScaleGrid

    ScaleGrid

    ... - Greenplum™ (coming soon) The ScaleGrid platform supports both public and private clouds, including AWS, Azure, Google Cloud Platform (GCP), DigitalOcean, Linode, Oracle Cloud Infrastructure (OCI), VMware and OpenStack. Used by thousands of developers, startups, and enterprise customers including Atlassian, Meteor, and Accenture, ScaleGrid handles all your database operations at any scale so you can focus on your application performance.
    3 Ratings
    Starting Price: $8 per month
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  • 30
    StarTree

    StarTree

    StarTree

    StarTree, powered by Apache Pinot™, is a fully managed real-time analytics platform built for customer-facing applications that demand instant insights on the freshest data. Unlike traditional data warehouses or OLTP databases—optimized for back-office reporting or transactions—StarTree is engineered for real-time OLAP at true scale, meaning: - Data Volume: query performance sustained at petabyte scale - Ingest Rates: millions of events per second, continuously indexed for freshness...
    Starting Price: Free
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