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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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    Sketchfab

    Sketchfab

    Sketchfab

    The best 3D viewer on the web. Manage your 3D assets. Distribute 3D & AR experiences. Collaborate with others. Showcase your work. Buy & sell 3D models. Market-leading 3D player for the web. Share and embed 3D models anywhere online. Interactive and configurable, VR and AR ready. Works with all operating systems, browsers and devices. Embeddable everywhere, for eCommerce, advertising and social media.
    Starting Price: $79 per month
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    PlantFCE Model Builder

    PlantFCE Model Builder

    Storm Consulting

    Customize models, refine designs, and export with precision. PlantFCE Model Builder offers intuitive 3D modeling for process plants. Model Builder is useful when estimating costs for an engineering project. View real-time updates in the rendering window as you edit the scene. Low lock-in with PlantFCE Model Builder* Model Builder allows you to import and export 3D models from and to industry-standard 3D model formats like GLB, OBJ, and STL. With an automatic clash check, reduce errors...
    Starting Price: $49/month/user
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    ActCAD Software

    ActCAD Software

    Jytra Technology Solutions

    ... without any limitations. ActCAD can be fully customized and programs can be developed using our free API toolkit. It supports popular programming languages like , lisp dcl, .net, C++ etc. Apart from all regular commands, ActCAD offers many productive tools like pdf to cad converter, Block libraries, Image to Cad converter, handling point sets between Cad and Excel and many more. ActCAD is suitable for any high end professional projects in the domains of Architecture, Civil, Mechanical,Automotive
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    Starting Price: $249.00/one-time/user
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    Geomagic Freeform
    3D design software combined with touch-based haptic devices that transforms traditional handcraftsmanship into organic, digital design for custom manufacturing. Create sculpted shapes, especially products that precisely fit the human body. Add aesthetic and functional details that are difficult or impossible in CAD. Ensure designs are ready for additive, subtractive, or formative manufacturing. Transition from handcrafting to digital design with an intuitive haptic interface. Geomagic® Freeform...
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    Daz 3D

    Daz 3D

    Daz Productions

    Founded in 2000, Daz 3D is a 3D modeling software and content company specializing in morphable, posable human models, two of which are the most widely used 3D figures worldwide (Victoria and Michael). Used by top brands and illustrators, Daz Studio gives amateurs and professional graphic artists a free, time saving tool to create and customize their creations. Daz is used in film, TV, animation, video games, web design, print illustrations and more. Download Daz Studio and explore our huge...
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    Mixamo

    Mixamo

    Adobe

    ... custom character to Mixamo and get an automatically rigged full human skeleton, custom fit to your model and ready to animate. Customize your rigging options with optimizations for mobile performance. Explore a library of thousands of full-body character animations, captured from professional motion actors. Each animation is transferred to your own character and can be previewed and edited directly with Mixamo, so you can control the look and feel of each motion.
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    Modelry

    Modelry

    Modelry

    Easily order, manage, and publish custom 3D models, on-demand, through Modelry's self-service platform. Store, manage, distribute, and order new 3D assets with our Digital Asset Management (DAM) system. Built to handle complex 3D media requirements. Let customers try-on, try out, and interact with your products before they commit to purchasing. And see your returns rate plummet. Send us a few reference images or links to product pages. We produce assets and conduct quality assurance processes...
    Starting Price: $100 per model
  • 8
    VLGE

    VLGE

    VLGE

    Unleash your creativity and effortlessly craft stunning, interactive 3D experiences accessible instantly through any web browser. Add interactive gaming elements into your experiences without the need for specialized game development knowledge. Tailored for quick customization, our world templates provide the perfect starting point for your own worlds.
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    CAESES

    CAESES

    FRIENDSHIP SYSTEMS AG

    ... deformation and morphing techniques of CAESES. CAESES® is a command-driven platform that can be fully scripted and customized. Includes batch mode capabilities. Accelerate your shape optimization process by mapping the results of an adjoint flow analysis to the geometry parameters. Get your flexible CAESES model in just a few days! Customized to your needs and easy to use. No CAESES expertise required.
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    Character Generator
    With powerful 3D design and animation tools, Character Generator offers artists a web-based laboratory to create fully rigged 3D characters for animation packages and game engines. Blend 2 source characters from a library to create your own unique 3D character. Customize and fine-tune your 3D character from a catalog of over 100 body types, outfits, hairstyles, and physical attributes in a few simple steps. Choose from a selection of character rigged models for use in animation packages...
    Starting Price: $60 per user per year
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    Adobe Substance 3D Designer
    The industry standard for creating custom materials, Adobe Substance 3D Designer gives you complete authoring control. Design tileable textures and patterns, and edit complete texture sets. Use pre-made resources or create materials from scratch in this non-destructive, node-based environment, and take advantage of Designer’s ever-expanding scripting capabilities. Want to change something or adjust the look of a material after the fact? Make changes at any time; never lose any of your work...
    Starting Price: $19.90 per month
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    Altia Design
    Altia Design — our GUI editor — offers the power to turn your artists’ artwork into completely custom user interfaces. Your artists work in any tool they choose – Photoshop to Illustrator to Maya and beyond. Altia Design turns those gorgeous graphics into functional prototypes for testing and prepares them for the deployable code you need for your production program. Build high performance, professional-looking GUIs without hand coding graphics. Share runtime model before code generation...
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    Storyscape3D

    Storyscape3D

    Storyscape3D

    Storyscape3D is a storyteller that uses 3D models to help bring your brand to life for those who matter, your team, and your customers. Through great storytelling, you can help your sales team boost sales and engage with your staff on any screen big or small. We build a 3D model for you, to suit the things you want to talk about. A retail store to show how the retail environment is changing for colleagues. A plane interior to talk about in-flight customer service. A car to illustrate how...
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    Placez

    Placez

    Horizon Business Services

    Placez is visualization software for the next generation. Design the custom space you imagine – anytime, anywhere, with any number of users. Review the space in 2D or 3D renderings, or put yourself and your client there with the state-of-the-art Augmented Reality tool. Change the world around you – literally – with the touch of a finger. Placez gives you the power to turn your vision into reality. Handy tools let you place objects anywhere you want in a space. 2D and 3D views make it easy...
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    Vection

    Vection

    Vection Technologies

    The collaborative platform to view your 3D projects in Virtual Reality and allowing you to develop your product faster and cheaper. FrameS is the collaborative platform in Virtual Reality (VR) created to help companies improve product development processes. Thanks to our fully immersive VR technology, FrameS transports users into a virtual environment to view, manage and customize 3D models in real time. With FrameS you optimize work times and product development costs: the multi...
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    TetaVi

    TetaVi

    TetaVi

    ... proprietary hardware that can be deployed easily in any venue, delivering high-fidelity holograms to any brand looking to transform its customer experience. Tetavi is committed to perfecting volumetric video capture for immersive media. Established in 2016, the company now has offices in Tel Aviv, Los Angeles, and Tokyo, and is continuing to expand around the world.
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    Coohom

    Coohom

    Coohom

    Coohom is a leading global cloud-based, 3D design platform that provides all-in-one software and services to empower designers and businesses to design a professional project in minutes, and get photo-realistic 3D visualizations in seconds. With a presence spanning the United States, China, Korea, Thailand, Vietnam and Indonesia, Coohom's innovative solutions have garnered the trust of over 10 million customers from 200 countries. With the aim of facilitating the digital transformation...
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    Starting Price: $0 per month
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    Sweet Home 3D
    ... and ceilings. While designing the home in 2D, simultaneously view it in 3D from an aerial point of view, or navigate into it from a virtual visitor point of view. Create photorealistic images and videos with the ability to customize lights and control sunlight effect according to the time of day and geographic location. Extend the features of Sweet Home 3D with plug-ins programmed in Java, or by developing a derived version based on its Model View Controller architecture.
    Starting Price: Free
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    Maya

    Maya

    Autodesk

    Create expansive worlds, complex characters, and dazzling effects. Bring believable characters to life with engaging animation tools. Shape 3D objects and scenes with intuitive modeling tools in Maya® software. Create realistic effects—from explosions to cloth simulation. A new visual programming environment using dynamic solvers enables you to create blockbuster-worthy effects quickly. Build custom graphs using the Bifrost Graph Editor. Create stunning effects—from snow and sand to dust storms...
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    imos iX

    imos iX

    imos3d

    .... With internet-based presentation and ordering systems, imos iX offers innovative e-commerce solutions, that enable new business models to be mapped. End customers and designers work together on ideas that can be exchanged online and thus lead successively to finding solutions. Web based space planning, presentation and ordering system. Simple 3D configurator for customizable products. Augmented reality applications for Android and iOS devices.
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    Cupix

    Cupix

    Cupix

    .... Import any form of point cloud data into our unified 3D digital twin platform, including terrestrial and hand-held LiDAR scanners, drone photogrammetry, robots, and custom-built reality capture systems. Keep your team productive. Cupix 3D Digital Twins enable you to virtually inspect, annotate, and take measurements for any project, from the safety of your home. Catch and resolve costly mistakes before they happen.
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    Amazon Sumerian
    Bring a new dimension to your web and mobile applications with Amazon Sumerian. 3D immersive experiences are breathing new life into user experiences on the web, increasing customer engagement with brands and improving productivity in the workplace. Amazon Sumerian makes it easy to create engaging 3D front-end experiences and is integrated with AWS services to provide easy access to machine learning, chatbots, code execution and more. As a web-based platform, your immersive experiences...
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    HydroMan

    HydroMan

    Paro Software

    We aim to be the #1 of design software solutions in the world of hydraulics. We create hydraulic design software products and services that are easy to use, efficient, and of the highest quality, leaving 100% of our customers satisfied with the design of their hydraulic system. HydroMan is a complete 3D hydraulic manifold design software package for the rapid design of complex hydraulic manifolds, and is equally effective for simpler designs. HydroMan is well-organized, efficient and extremely...
    Starting Price: $325 per user, per month
  • 24
    Marmoset Toolbag
    ...-and-drop functionality and smart-loaders, to name a few, help provide a smooth and familiar 3D rendering experience in Toolbag. Capture stills of your latest character art, environment art, product designs, and more. Make use of Toolbag’s built-in Turntable tool, or set up your very own custom animation and camera sequence to proudly showcase your latest creation in motion.
    Starting Price: $189 per user
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    VisualARQ
    VisualARQ is a Flexible BIM solution powered by McNeel’s Rhinoceros 3D. VisualARQ enhances Rhino by adding powerful associative object styling and dynamic documentation tools which adapt to fit the professional’s workflow. VisualARQ allows you to with parametric architectural objects, produce 2D drawings from the 3D model, generate dynamic BIM objects driven by Grasshopper, automate many modeling tasks through the VisualARQ components built for Grasshopper, add custom data to geometry...
    Starting Price: $95-795 one-time payment
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    Vectorworks Vision
    ... creatively and efficiently. You will save time and money by previsualizing what your rig can do without needing to travel to the venue or having your crew stand by. Go beyond the ordinary with flexible Vision tools that allow you to customize colors, gobos, lenses, shutters, or any other fixture parameter. Tap into comprehensive fixture libraries that equip you to work more effectively than ever.
    Starting Price: $1,600 one-time payment
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    Ziva Face Trainer

    Ziva Face Trainer

    Ziva Dynamics

    Realtime faces, trained in the cloud. Sign up for exclusive early access today. Bring your custom faces to life with the ZRT Face Trainer. This experimental technology trains any face mesh to perform the most complex expressions in real-time. The ZRT Face Trainer is built on a comprehensive library of 4D data and proprietary machine learning algorithms. Within 1 hour, your character mesh is injected with the game industry's best tech. The ZRT Face Trainer is built on a library containing over...
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    HOVER

    HOVER

    HOVER

    ... uses your design choices and measurements to quickly and accurately estimate your project. Accurate measurements, fast estimates, direct orders, and happier customers mean more time and money to build your business. We help you connect and collaborate with homeowners, to make jobs simpler and more transparent. We offer direct ordering, production management, remote measurements, and automated estimates to make jobs more cost-effective and more efficient.
    Starting Price: $25 per property
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    Toggle3D

    Toggle3D

    nextech AR

    Choose your project template, import your CAD file, and create 3D visualizations directly from your browser. No experience is required in 3D design. No app downloads, create directly in your browser. Start instantly by uploading a CAD file or 3D model. Use pre-made templates to make 3D visualization easy and fast. Start with our 3D Configurator template today. Stay tuned for more coming soon. Browse through over one thousand high-quality PBR materials and edit them in real time to make your...
    Starting Price: $29 per month
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    Sloyd

    Sloyd

    Sloyd

    Sloyd is on a mission to create the ultimate 3D creation platform, enabling creators to make 3D assets fast and easy. Our web app allows quick editing of 3D assets using AI prompting, and with simple sliders and toggles. Users can access hundreds of templates to customize 3D assets. Our SDK handles generation of huge worlds in realtime, at runtime. It enables 99% storage space saving, in-game creation tools, procedural worlds, and liveops asset changes. We combine parametric models with AI...
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