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Help Desk Software for Windows

View 55 business solutions

Browse free open source Help Desk software and projects for Windows below. Use the toggles on the left to filter open source Help Desk software by OS, license, language, programming language, and project status.

  • Contractor Foreman is the most affordable all-in-one construction management software for contractors and is trusted by contractors in more than 75 countries. Icon
    Contractor Foreman is the most affordable all-in-one construction management software for contractors and is trusted by contractors in more than 75 countries.

    For Residential, Commercial and Public Works Contractors

    Starting at $49/m for the WHOLE company, Contractor Foreman is the most affordable all-in-one construction management system for contractors. Our customers in 75+ countries and industry awards back it up. And it's all backed by a 100 day guarantee.
    Learn More
  • The only CRM built for B2C Icon
    The only CRM built for B2C

    Stop chasing transactions. Klaviyo turns customers into diehard fans—obsessed with your products, devoted to your brand, fueling your growth.

    Klaviyo unifies your customer profiles by capturing every event, and then lets you orchestrate your email marketing, SMS marketing, push notifications, WhatsApp, and RCS campaigns in one place. Klaviyo AI helps you build audiences, write copy, and optimize — so you can always send the right message at the right time, automatically. With real-time attribution and insights, you'll be able to make smarter, faster decisions that drive ROI.
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  • 1
    OcoMon - PHP

    OcoMon - PHP

    Sistema Completo para gestão de demadas de suporte técnico e ativos

    O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!
    Downloads: 100 This Week
    Last Update:
    See Project
  • 2
    CMDBuild -Platform for  Asset Management

    CMDBuild -Platform for Asset Management

    Environment for configuring customized applications Asset Management

    CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.
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    Downloads: 212 This Week
    Last Update:
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  • 3
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
    Downloads: 6 This Week
    Last Update:
    See Project
  • 4
    Peppermint

    Peppermint

    An open source issue management & help desk solution

    Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests.
    Downloads: 5 This Week
    Last Update:
    See Project
  • We help you deliver Virtual and Hybrid Events using our Award Winning end-to-end Event Management Platform Icon
    We help you deliver Virtual and Hybrid Events using our Award Winning end-to-end Event Management Platform

    Designed by event planners for event planners, the EventsAIR platform gives you the ability to manage your event, conference, meeting or function with

    EventsAIR have been anticipating and responding to the ever-changing event industry needs for over 30 years, providing innovative solutions that empower event organizers to create successful events around the globe.
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  • 5
    qdPM - Web-Based Project Management Tool
    qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
    Downloads: 22 This Week
    Last Update:
    See Project
  • 6
    BugTracker.NET
    ATTENTION: Corey here, creator of BugTracker.NET. Please checkout the successor to BugTracker.NET, "Budoco", which is like BugTracker.NET, but runs cross platform and uses PostgreSQL. https://github.com/ctrager/budoco In November 2020 Microsoft released .NET 5, aka .NET Core aka dotnet core. It drops technologies that BugTracker.NET depends on. Budoco is a rewrite that runs on dotnet core. Budoco is *BU*gtracker dot net on *DO*tnet *CO*re. Microsoft has a good track record of keeping so BugTracker.NET "Classic", which was born in 2001 and is still alive going into 2021, should be fine for the next few years. So, about BugTracker.NET "Classic": A web-based bug or issue tracker written using .NET 4.x Framework, ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html
    Downloads: 19 This Week
    Last Update:
    See Project
  • 7
    Mibew Messenger 3
    Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
    Downloads: 98 This Week
    Last Update:
    See Project
  • 8
    FreeScout Help Desk

    FreeScout Help Desk

    Free self-hosted help desk & shared mailbox

    FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.
    Downloads: 2 This Week
    Last Update:
    See Project
  • 9
    Projeto para adm carrinhos.
    Downloads: 47 This Week
    Last Update:
    See Project
  • The Industry Leading Platform for eCommerce Enablement and Analytics Icon
    The Industry Leading Platform for eCommerce Enablement and Analytics

    With MikMak Insights, brands gain real-time eCommerce analytics on the channels, campaigns, creative, and audiences that drive conversions.

    MikMak’s Where to Buy Shoppable Solutions help multichannel brands drive sales, grow market share, and increase profitability while reducing costs across categories such as CPG, Grocery, Alcohol, Beauty, Personal Care, Pet Care, Home Care, Consumer Electronics, Home Appliances, Toys, and more.
    Learn More
  • 10
    FreeScout Helpdesk

    FreeScout Helpdesk

    Best open source helpdesk & shared mailbox

    FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
    Downloads: 13 This Week
    Last Update:
    See Project
  • 11
    UltraVNC

    UltraVNC

    UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software

    UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication
    Downloads: 5 This Week
    Last Update:
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  • 12
    FuzzyWuzzy

    FuzzyWuzzy

    Fuzzy string matching in Python

    We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example completely at random, Cirque du Soleil has a show running in New York called “Zarkana”. When we scour the web to find tickets for sale, mostly those tickets are identified by a title, date, time, and venue. We’ve built up a library of “fuzzy” string matching routines to help us along. And good news! We’re open sourcing it. The library is called “Fuzzywuzzy”, the code is pure python, and it depends only on the (excellent) difflib python library.
    Downloads: 1 This Week
    Last Update:
    See Project
  • 13

    Roundup Issue Tracker

    Simple-to-use/-install issue-tracking system: web, REST, email, CLI

    Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! Get current development source from mercurial repo at: <https://sourceforge.net/p/roundup/code/ci/default/tarball?path=>
    Downloads: 2 This Week
    Last Update:
    See Project
  • 14
    The Bug Genie
    The Bug Genie is a user-friendly and powerful PHP5.3-based bug tracker/bug tracking tool with features such as project management, VCS integration (git, svn, hig), wiki and more. Ready to use out-of-the-box, and easy to install.
    Downloads: 1 This Week
    Last Update:
    See Project
  • 15
    PHD Help Desk
    PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
    Downloads: 2 This Week
    Last Update:
    See Project
  • 16
    BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.
    Downloads: 4 This Week
    Last Update:
    See Project
  • 17
    SupportView is a web-based system that provides tools to facilitate Help Desk activities. SupportView uses Java, JSP, MySQL, and Tomcat and provides facilities for managing Support Tickets, Customer, Automated Notifications, and Statistical Reporting.
    Downloads: 4 This Week
    Last Update:
    See Project
  • 18
    Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.
    Downloads: 2 This Week
    Last Update:
    See Project
  • 19
    Web based Help Desk for small teams with low number of request. Possibility to use as task management system for many teams. Multilanguage support. Built on Liberum Help Desk core with redesigned interface and limited functions.
    Downloads: 3 This Week
    Last Update:
    See Project
  • 20

    PHP Ticket System

    A refreshing and simple to use trouble ticket system project...

    PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system.
    Downloads: 1 This Week
    Last Update:
    See Project
  • 21
    The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
    Downloads: 1 This Week
    Last Update:
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  • 22
    Help is on the way. Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support ticketst
    Downloads: 1 This Week
    Last Update:
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  • 23
    helpdesk ticketing system, knowledgebase

    helpdesk ticketing system, knowledgebase

    The Free & Popular HESK Web Based Software in Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.
    Downloads: 1 This Week
    Last Update:
    See Project
  • 24

    ownticket

    Easy to use ticket system for internal workflow

    If you want to get/give some work to your colleagues/manager/... with easy web Interface and using out of the box - then this is your software. Use bootstrap framework --> usabel on all browsers incl. mobile devices. It is designed for companys (or privat) internal workflows - no external user access at the moment - no external ticket access (without a given user). Tickets with subtickets and many more features :-)
    Downloads: 1 This Week
    Last Update:
    See Project
  • 25

    ASTRES

    PHP powerful help-desk web software

    ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.
    Downloads: 0 This Week
    Last Update:
    See Project
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