Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises.
Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
Features
- Built-in Knowledge Base
- Integrated with Popular Platforms
- Company Branded - allows rebranding, colour changes to match company style.
- Unlimited and Affordable
- Seamless Email Integration
- Priority Support
- Easy-to-use Portal
- Highly Customizable
License
Non-Profit Open Software License 3.0 (Non-Profit OSL 3.0)
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