Search Results for "help desk"
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Showing 184 open source projects for "help desk"
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Gen AI apps are built with MongoDB AtlasMongoDB Atlas is the developer-friendly database used to build, scale, and run gen AI and LLM-powered apps—without needing a separate vector database. Atlas offers built-in vector search, global availability across 115+ regions, and flexible document modeling. Start building AI apps faster, all in one place.
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Queue Management System for Busy Service Providers | WaitWellThe queue management system that perfectly adapts to your workflows. Improve operational efficiency in weeks with the most configurable enterprise queue system.
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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FreeScout
Free self-hosted help desk & shared mailbox
FreeScout is a super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self-hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout. ... -
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Securing the Cloud Made EasyDesigned for organizations operating in the cloud who need complete, centralized visibility of their entire cloud estate and want more time and resources dedicated to remediating the actual risks that matter, Orca Security is an agentless cloud Security Platform that provides security teams with 100% coverage their entire cloud environment.
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Inkeep
Create AI Agents in a No-Code Visual Builder or TypeScript SDK
...It lets developers and non-technical users create, manage, and orchestrate multi-agent systems using both a no-code visual builder and a full TypeScript SDK, giving two ways to define agent behaviors that stay in sync with each other. Agents built with this framework can act as real-time conversational assistants — for example, handling help desk inquiries, providing internal support to teams, or driving in-app experiences — and they can be extended to automate multi-step tasks that interact with external systems like CRMs, knowledge bases, or ticketing systems. The project includes support for designing rich workflows where agents communicate with each other (agent-to-agent communication) and maintain state. -
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Papermerge
Open Source Document Management System for Digital Archives
Papermerge is an open source document management system (DMS) primarily designed for archiving and retrieving your digital documents. Instead of having piles of paper documents all over your desk, office or drawers - you can quickly scan them and configure your scanner to directly upload to Papermerge DMS. Store, organize and index scanned documents in PDF, JPEG and TIFF formats. Instantly find relevant information using full text, tags and metadata-based search. Papermerge is free and... -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. -
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Traq is a PHP5+ and MySQL4+ based Project Tracking system with the ability to host multiple projects. Traq isn't just a ticket tracker, you can track "Milestones" of your project via the Roadmap/Milestone feature.
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Powerful Business Process AutomationWhen a message is received ThinkAutomation automatically executes one or more Automations. Automations are created using an easy to use drag-and-drop interface to run simple or complex tasks. Automations can perform many business process Actions, including: updating company databases, CRM systems and cloud services, sending outgoing emails, Teams & SMS messages, document processing, custom scripting, integration and much more. Over 100 built-in actions are included, plus ThinkAutomation is extensible with Custom Actions.
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! ... -
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UltraVNC
UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software
UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication -
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CMDBuild -Platform for Asset Management
Environment for configuring customized applications Asset Management
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the...">
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Inventory Forms
Inventory Forms
Inventory Transfer Forms and Case Management System. This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields. The second function is the service requests' management system. The service requests for the transferred inventory could be registered to the system and... -
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GM Online Registration
Web Online Registration and Payment System for Events
Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database NOTE: This system has only been tested with a web host running a Unix/Linux operating system... -
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ABillS (~AsmodeuS~ Billing System)
Triplay ISP billing system internet voip iptv hotspot
...IPoE,PPPoE, PPTP, L2TP, IPSec,OpenVPN (Cisco, Junipex MX, ZTE, accel-ppp, mikrotik) Support RADIUS (Freeradius) PON (BDCOM,ZTE,C-Data,Huawai,V-Solutions,Stels) CRM for ISP, Callcenter, NetFlow, Monitoring, VoIP (GNU gatekeeper, Asterisk), IPTV, Hotspot (Mikrotik, DD-wrt), SNMP Monitoring (D-Link, Cisco), Help Desk, Mail management (Postfix, Spamassassin, Courier IMAP/POP). Multilanguage -
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Free school management software - Gosfem
Gosfem is the only free and open source school management software.
Gosfem is the only free, open-source school software designed to solve the real problems faced by educators every day. Founded in March 2020, Gosfem was created in response to the lack of powerful, open-source school management software. From the start, we aimed to build a platform that is flexible, extensible, and easily customizable, with the core goal of helping teachers manage their tasks more efficiently. Our mission is to make high-quality, open source software available to...">
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Desktop-Clock
Using an Android device as a desktop clock
Настольные часы предназначены для использования мобильного телефона в качестве настольных часов. Если вы увлечённо чем-то заняты за компьютером, то разместив рядом с собой эти часы не утратите чувства меры и времени. Если вы находитесь не дома, в поездке, в путешествии, на отдыхе, где нет настенных/настольных часов, то с этими часами время будет у вас всегда перед глазами. Если вам нужно, чтобы экран телефона не гас (актуально, если у вас открыто какое-то приложение на телефоне и... -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. ... -
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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Socket Help Desk Solution
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen. -
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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Codvis-Desk
Software tool for displaying CoDeSys web visualization
With the help of this tool you can call up your CoDeSys web visualization. -
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Canteen Calandreta
Tool to manage canteen, nursery and events registrations of a school.
...More over, this software allow to manage organization of events (description, dates, registrations, ...). A translation in Occitan is now available ! Note a part of source code comes from ASTRES project (GPL help-desk software). ---- Ce logiciel a été développé par la Calandreta de Muret, école associative Occitane (Escòla Calandreta Murèth). Il permet de gérer les inscriptions des enfants à la cantine, à la garderie, d'envoyer les commandes par mail et de suivre la facturation des familles. Il permet également le suivi de l'organisation d'événements festifs via "Coopération". -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...