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TWI875021B - Electronic apparatus and providing information method thereof - Google Patents

Electronic apparatus and providing information method thereof Download PDF

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TWI875021B
TWI875021B TW112120946A TW112120946A TWI875021B TW I875021 B TWI875021 B TW I875021B TW 112120946 A TW112120946 A TW 112120946A TW 112120946 A TW112120946 A TW 112120946A TW I875021 B TWI875021 B TW I875021B
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delivery
area
delivery quantity
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electronic device
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TW202349294A (en
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鄭熙主
楊善主
朴永碩
李路雲
南德元
李希載
朱秀芳
李賢振
金大延
南寶媛
白書永
裴浩延
成俊 卡夫納 趙
李律喜
陳志浩
安素煥
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韓商韓領有限公司
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063114Status monitoring or status determination for a person or group
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
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    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063116Schedule adjustment for a person or group
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063118Staff planning in a project environment
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

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Abstract

本發明揭示一種電子裝置之資訊提供方法。資訊提供方法可包括:確認與可於第1時間內在營地執行配送作業之至少一個配送員相關之資訊之步驟;基於預設模型而為上述至少一個配送員分配可執行之配送數量之步驟;及提供為於上述營地內負責之地區之上述至少一個配送員分配之配送數量之資訊的步驟。The present invention discloses an information providing method of an electronic device. The information providing method may include: a step of confirming information related to at least one delivery person who can perform delivery operations at a campsite within a first time; a step of allocating the amount of deliveries that can be performed to the at least one delivery person based on a preset model; and a step of providing information on the amount of deliveries allocated to the at least one delivery person in charge of an area in the campsite.

Description

電子裝置及其資訊提供方法Electronic device and information providing method thereof

本發明係關於一種對在營地執行配送作業之複數個配送員考慮各種資訊而分配每小時處理之配送數量,從而均衡管理配送員間之業務之電子裝置及其資訊提供方法。The present invention relates to an electronic device and an information providing method thereof for allocating the delivery quantity to be processed per hour to a plurality of delivery personnel who perform delivery operations at a campsite by taking into account various information, thereby managing the business among the delivery personnel in a balanced manner.

消費者利用線上而非線下訂購購買物品之趨勢正在增加,各營地可配送負責地區之消費者訂購物品。The trend of consumers ordering items online rather than offline is increasing, and each business location can deliver items ordered by consumers in the area under its responsibility.

先前,於物品到達營地時,由管理營地之管理者決定分配給配送員之配送數量,於該過程中,並非根據一定之標準而是根據管理者之主觀判斷來分配配送數量,藉此存在配送員之間之配送數量不能均衡分配之問題。例如,配送員A可能負責如公寓等複數個物品預定配送之地區,而配送員B可能負責如田園住宅等地區,每單位面積之配送數量不同,配送員之間會出現業務量之差異。又,於配送員A對特定地區有多次配送經驗地理上熟悉度高,配送員B無配送經驗地理上熟悉度相對較低之情形時,該差異沒有被反映,會導致配送員業務量之間發生差異。Previously, when items arrived at the camp, the manager of the camp decided the delivery quantity to be assigned to the couriers. In this process, the delivery quantity was not allocated according to a certain standard but according to the subjective judgment of the manager, so there was a problem that the delivery quantity could not be evenly distributed among the couriers. For example, couriers A may be responsible for multiple areas such as apartments where items are scheduled to be delivered, while couriers B may be responsible for areas such as rural houses. The delivery quantity per unit area is different, and there will be differences in business volume between couriers. In addition, when couriers A have multiple delivery experiences in a specific area and are geographically familiar, while couriers B have no delivery experience and are relatively less familiar with the location, the difference is not reflected, which will lead to differences in business volume between couriers.

此外,即使根據各種條件,配送員之間之業務量可能存在差異,但因先前根據管理營地之管理者之主觀判斷來分配配送數量,藉此存在配送員之間之業務量無法均衡管理之問題。Furthermore, even though the workload of delivery personnel may vary depending on various conditions, the workload of delivery personnel cannot be evenly managed because the delivery quantity was previously allocated based on the subjective judgment of the managers of the management sites.

因此,需要一種可藉由分析影響配送之各種條件得出之因素(factor),為複數個配送員分配每小時處理之配送數量,以公平地管理配送員之技術。Therefore, a technology is needed that can be used to fairly manage couriers by allocating the number of deliveries to be handled per hour to multiple couriers by analyzing various factors that affect delivery.

[發明所欲解決之問題][The problem the invention is trying to solve]

所揭示之實施例旨在提供一種電子裝置及其資訊提供方法。更具體而言,提供一種考慮於營地中執行配送作業之複數個配送員之各種資訊以分配每小時處理之配送數量,從而均衡管理配送員之間之業務之電子裝置及其資訊提供方法。The disclosed embodiment aims to provide an electronic device and an information providing method thereof. More specifically, an electronic device and an information providing method thereof are provided for allocating the number of deliveries processed per hour by taking into account various information of a plurality of couriers performing delivery operations in a campsite, thereby balancing the business among the couriers.

本實施例欲解決之技術課題並不限定於上述技術課題,可從以下實施例中推測出其他技術課題。 [解決問題之技術手段] The technical issues to be solved by this embodiment are not limited to the above-mentioned technical issues, and other technical issues can be inferred from the following embodiments. [Technical means to solve the problem]

根據第1實施例,電子裝置之資訊提供方法可包括:確認與可於第1時間內在營地中執行配送作業之至少一個配送員相關之資訊之步驟;基於預設模型為上述至少一個配送員分配可執行之配送數量之步驟;及為上述於營地內負責之地區提供關於上述至少一個配送員分配之配送數量的資訊之步驟。According to the first embodiment, the information providing method of the electronic device may include: a step of confirming information related to at least one delivery person who can perform delivery operations in the camp within the first time; a step of allocating the executable delivery quantity to the above-mentioned at least one delivery person based on a preset model; and a step of providing information about the delivery quantity allocated to the above-mentioned at least one delivery person for the responsible area in the camp.

根據實施例,上述預設模型之特徵在於:考慮上述至少一個配送員之工作時間、訂單密度、配送路線、上述至少一個配送員對於上述地區之熟悉度及上述至少一個配送員類型,以基於配送員每小時可執行之配送數量之事先統計而設定之模型。According to an embodiment, the characteristics of the above-mentioned default model are: considering the working hours of the above-mentioned at least one deliveryman, the order density, the delivery route, the familiarity of the above-mentioned at least one deliveryman with the above-mentioned area and the above-mentioned at least one deliveryman type, and setting the model based on the prior statistics of the number of deliveries that the deliveryman can perform per hour.

根據實施例,上述於營地內負責之地區之特徵在於包括:複數個第1區域、將上述第1區域細分化所得之複數個第2區域、及將上述第2區域細分化所得之複數個第3區域。According to the embodiment, the characteristics of the above-mentioned responsible areas in the camp include: a plurality of first areas, a plurality of second areas obtained by subdividing the above-mentioned first areas, and a plurality of third areas obtained by subdividing the above-mentioned second areas.

根據實施例,上述於營地內負責之地區考慮上述地區之配送數量,於上述第1區域、上述第2區域及上述第3區域中確定細分化單位可變,且為上述於營地內負責之地區提供關於上述至少一個配送員分配之配送數量之資訊之步驟包括:考慮上述確定為可變之細分化單位,提供分配給各配送員之配送數量之資訊之步驟。According to the embodiment, the above-mentioned responsible area in the camp considers the delivery quantity of the above-mentioned area, determines that the subdivision units in the above-mentioned first area, the above-mentioned second area and the above-mentioned third area are variable, and provides the above-mentioned responsible area in the camp with information about the delivery quantity allocated to the above-mentioned at least one delivery person, including: considering the above-mentioned subdivision units determined as variable, and providing information on the delivery quantity allocated to each delivery person.

根據實施例,上述訂單密度之特徵在於:考慮上述第1區域、上述第2區域及上述第3區域中對應之區域之每單位面積配送數量而確定。According to the embodiment, the order density is characterized by being determined by considering the delivery quantity per unit area of the corresponding areas among the first area, the second area, and the third area.

根據實施例,上述配送路線之特徵在於:在考慮上述地區之配送數量而確定之上述細分化單位為上述第2區域或上述第3區域之情形時,於複數個第2區域或複數個第3區域中,配送員之路徑之間移動所需之時間為小於臨界值之路線。According to the embodiment, the above-mentioned delivery route is characterized in that: when the above-mentioned subdivision unit determined by considering the delivery quantity of the above-mentioned area is the above-mentioned second area or the above-mentioned third area, in multiple second areas or multiple third areas, the time required for the delivery personnel to move between the routes is less than the critical value route.

根據實施例,上述熟悉度之特徵在於:基於配送員向上述第1區域、上述第2區域及上述第3區域配送之次數而確定。According to the embodiment, the characteristic of the above-mentioned familiarity is that it is determined based on the number of times the delivery person delivers to the above-mentioned first area, the above-mentioned second area, and the above-mentioned third area.

根據實施例,可進而包括:將分配給每個上述配送員之配送數量與分配給上述營地之總配送數量進行比較之步驟;於分配給上述營地之總配送數量大於分配給每個上述配送員之配送數量之情形時,則分配給於上述第1時間內執行配送作業之上述至少一個配送員與於其他第2時間內可執行配送作業之至少一個配送員之步驟。According to the embodiment, it may further include: a step of comparing the delivery quantity allocated to each of the above-mentioned delivery personnel with the total delivery quantity allocated to the above-mentioned camp; when the total delivery quantity allocated to the above-mentioned camp is greater than the delivery quantity allocated to each of the above-mentioned delivery personnel, a step of allocating the delivery quantity to the above-mentioned at least one delivery personnel who performs the delivery operation in the above-mentioned first time and the at least one delivery personnel who can perform the delivery operation in other second time.

根據實施例,上述至少一個配送員之工作時間之特徵在於:係於上述第1時間中,除上述配送員無法配送之預設時間以外之時間。According to the embodiment, the working time of the at least one delivery person is characterized in that it is the time in the first time except the preset time when the delivery person is unable to deliver.

根據實施例,上述配送員類型之特徵在於:係根據合同每小時可執行之配送數量不同之配送員。According to the embodiment, the above-mentioned types of delivery personnel are characterized in that they are delivery personnel with different numbers of deliveries that can be performed per hour according to the contract.

第2實施例之電子裝置可包括:通信部;記憶體;及控制部(controller),其確認與於第1時間內可於營地中執行配送作業之至少一個配送員相關之資訊,基於預設模型為上述至少一個配送員分配可執行之配送數量,且為上述於營地內負責之地區提供關於上述至少一個配送員分配之配送數量之資訊。The electronic device of the second embodiment may include: a communication unit; a memory; and a control unit (controller), which confirms information related to at least one delivery person who can perform delivery operations in the camp within the first time, allocates the executable delivery quantity to the above-mentioned at least one delivery person based on a preset model, and provides information about the delivery quantity allocated to the above-mentioned at least one delivery person for the area in charge of the above-mentioned camp.

根據實施例,上述預設模型之特徵在於:係考慮上述至少一個配送員之工作時間、訂單密度、配送路線、上述至少一個配送員對於上述地區之熟悉度及上述至少一個配送員之類型,基於配送員每小時可執行之配送數量之事先統計而設定之模型。According to the embodiment, the characteristics of the above-mentioned default model are: it is a model set based on the prior statistics of the number of deliveries that the delivery personnel can perform per hour, taking into account the working hours, order density, delivery routes, familiarity of the above-mentioned at least one delivery personnel with the above-mentioned area, and the type of the above-mentioned at least one delivery personnel.

根據實施例,上述於營地內負責之地區之特徵在於包括:複數個第1區域、將上述第1區域細分化所得之複數個第2區域、及將上述第2區域細分化所得之複數個第3區域。According to the embodiment, the characteristics of the above-mentioned responsible areas in the camp include: a plurality of first areas, a plurality of second areas obtained by subdividing the above-mentioned first areas, and a plurality of third areas obtained by subdividing the above-mentioned second areas.

根據實施例,上述於營地內負責之地區之特徵在於:考慮上述地區之配送數量,於上述第1區域、上述第2區域及上述第3區域中確定細分化單位可變,且上述控制部於對上述於營地內負責之地區提供分配給上述至少一個配送員之配送數量之資訊時,考慮上述確定為可變之細分化單位而提供分配給配送員之配送數量之資訊。According to the embodiment, the characteristics of the above-mentioned responsible area in the camp are: considering the delivery quantity of the above-mentioned area, the subdivision units determined in the above-mentioned first area, the above-mentioned second area and the above-mentioned third area are variable, and when the above-mentioned control unit provides the information of the delivery quantity allocated to the above-mentioned at least one delivery person to the above-mentioned responsible area in the camp, it considers the above-mentioned subdivision unit determined as variable and provides the information of the delivery quantity allocated to the delivery person.

根據實施例,上述控制部之特徵在於:將分配給每個上述配送員之配送數量與分配給上述營地之總配送數量進行比較,且於分配給上述營地之總配送數量多於分配給每個上述配送員之配送數量之情形時,則分配給於上述第1時間內執行配送作業之上述至少一個配送員與於其他第2時間內可執行配送作業之至少一個配送員。According to the embodiment, the control unit is characterized in that the delivery quantity allocated to each of the delivery personnel is compared with the total delivery quantity allocated to the camp, and when the total delivery quantity allocated to the camp is greater than the delivery quantity allocated to each of the delivery personnel, the at least one delivery personnel who performs the delivery operation during the first time and the at least one delivery personnel who can perform the delivery operation during the second time are allocated.

根據第3實施例,電腦可讀取記錄媒體包括記錄用以於電腦上實行程式之非暫時性記錄媒體。According to the third embodiment, the computer-readable recording medium includes a non-transitory recording medium recording a program for executing the program on the computer.

其他實施例之具體事項包含於詳細說明及圖中。 [發明之效果] Specific matters of other embodiments are included in the detailed description and drawings. [Effects of the invention]

根據所提出之實施例可期待以下一個或以上之效果。According to the proposed embodiments, one or more of the following effects can be expected.

根據本說明書之實施例,可將每小時配送數量均衡分配給於營地中執行配送作業之複數個配送員。具體而言,可考慮配送員之工作時間、配送員負責地區之訂單密度、配送員移動之配送路線、配送員對負責地區之熟悉度及根據合同之配送員類型而公平地管理配送員之間之業務量。又,營地可藉由調整配送有效地管理人力及資源。因此,藉由平均地管理配送員之業務量,可改善配送員對工作之滿意度,藉此提高配送服務質量,最後使顧客滿意度上升,提高顧客之信賴度。According to the embodiments of this specification, the hourly delivery quantity can be evenly distributed to multiple couriers performing delivery operations in the camp. Specifically, the work hours of the couriers, the order density of the couriers' responsible areas, the delivery routes of the couriers, the couriers' familiarity with the responsible areas, and the types of couriers in the contract can be considered to fairly manage the business volume between the couriers. In addition, the camp can effectively manage manpower and resources by adjusting the delivery. Therefore, by evenly managing the business volume of the couriers, the satisfaction of the couriers with their work can be improved, thereby improving the quality of delivery services, and ultimately increasing customer satisfaction and customer trust.

發明之效果並不限制於以上提及之效果,於本發明之技術領域中具有常識者可根據權利要求書之記載明確地理解未提及之其他效果。The effects of the invention are not limited to the effects mentioned above, and a person having common sense in the technical field of the invention can clearly understand other effects not mentioned according to the description of the claims.

於實施例中使用之用語在考慮到本發明中之功能之同時,選擇了目前廣泛使用之通用用語,但這可能取決於從事該領域中具有常識者之意圖或先例、新技術之出現等而有所不同。又,於特定情形時,亦有申請人任意選定之用語,於該情形時,將在相應之說明部分詳細記載其意義。因此,本發明中使用之用語不應僅作為用語之名稱來定義,而應參照該用語所具有之意義與本發明之內容為基礎進行定義。The terms used in the embodiments are currently widely used general terms, taking into account the functions of the present invention, but this may vary depending on the intentions of people with common sense in the field, precedents, the emergence of new technologies, etc. In addition, in certain cases, there are terms that the applicant arbitrarily selects, and in such cases, their meanings will be detailed in the corresponding description section. Therefore, the terms used in the present invention should not be defined only as the names of the terms, but should be defined based on the meanings of the terms and the content of the present invention.

於整個說明書中之某一部分“包括”某一構成要素時,此係指除非有相反之特別說明,否則可進而包括其他構成要素,而不係排除其他構成要素。又,說明書中記載之“部”、“模塊”等用語係指處理至少一個之功能或動作之單位,可藉由硬體或軟體來實現或藉由硬體與軟體之結合來實現。When a part of the entire specification "includes" a certain component, it means that unless there is a special description to the contrary, other components may be further included, and other components are not excluded. In addition, the terms "unit" and "module" recorded in the specification refer to a unit that processes at least one function or action, which can be implemented by hardware or software or by a combination of hardware and software.

說明書中全部記載之“A、B與C中之至少一個”之表述可包括“A單獨”、“B單獨”、“C單獨”、“A與B”、“A與C”、“B與C”或“A、B、C全部”。The expression "at least one of A, B and C" described throughout the specification may include "A alone", "B alone", "C alone", "A and B", "A and C", "B and C" or "all of A, B and C".

以下提及之“終端”可藉由網路連接至伺服器或其他終端之電腦或攜帶用終端來實現。此處,電腦包括如配備有網路瀏覽器(WEB Browser)之筆記本電腦、桌上電腦(desktop)、膝上型電腦(laptop)等,攜帶用終端作為保證便攜性和移動性之無線通信裝置,可包括如IMT(International Mobile Telecommunication,國際無線通信)、CDMA(Code Division Multiple Access,分碼多重存取)、W-CDMA(W-Code Division Multiple Access,寬頻碼分多址)、LTE(Long Term Evolution,長期演進)等之基於通信之終端、智慧型電話、平板電腦等所有類型之基於手持型電腦之無線通信裝置。The "terminal" mentioned below can be realized by a computer or a portable terminal connected to a server or other terminal through a network. Here, the computer includes a notebook computer, a desktop computer, a laptop computer, etc. equipped with a web browser. The portable terminal is a wireless communication device that ensures portability and mobility, and can include communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), smart phones, tablet computers, and all types of wireless communication devices based on handheld computers.

以下,參照隨附圖式,對本發明之實施例進行詳細說明,以便本發明所屬之技術領域中具有常識者能夠容易地實現。然而,本發明可以各種不同形式實現,並且不限於此處描述之實施例。以下參照附圖對本發明之實施例進行詳細說明。Hereinafter, with reference to the accompanying drawings, embodiments of the present invention are described in detail so that those with common sense in the technical field to which the present invention belongs can easily implement it. However, the present invention can be implemented in various different forms and is not limited to the embodiments described here. Hereinafter, embodiments of the present invention are described in detail with reference to the accompanying drawings.

圖1係表示一實施例之系統。FIG1 shows a system according to an embodiment.

參照圖1,系統可包括電子裝置100、第1用戶110、第2用戶120、第3用戶130、第1配送員140、第2配送員150、第3配送員160及網路170中至少一者。此處,第1用戶110、第2用戶120及第3用戶130可利用各自使用之終端訪問藉由網路170提供之服務。如圖1所示之系統僅圖示與本實施例相關之構成要素。因此,本實施例之相關技術領域中具有常識者可理解除圖1所示之構成要素外還可包括其他通用構成要素。Referring to FIG. 1 , the system may include at least one of an electronic device 100, a first user 110, a second user 120, a third user 130, a first delivery person 140, a second delivery person 150, a third delivery person 160, and a network 170. Here, the first user 110, the second user 120, and the third user 130 may use their respective terminals to access services provided by the network 170. The system shown in FIG. 1 only illustrates components related to the present embodiment. Therefore, those with common sense in the relevant technical field of the present embodiment may understand that other general components may be included in addition to the components shown in FIG. 1 .

第1用戶110、第2用戶120、第3用戶130、第1配送員140、第2配送員150及第3配送員160各自使用之終端與電子裝置100可於網路170內彼此通信。網路170包括區域網路(Local Area Network,LAN)、廣域網路(Wide Area Network,WAN)、加值網路(Value Added Network,VAN)、移動無線通信網路(mobile radio communication network)、衛星通信網路及其之相互組合,圖1所示之各網路構成主體為能夠彼此順暢通信之綜合意義上之資料通信網路,可包括有線網際網路、無線網際網路及移動無線通信網路。無線通信可有如無線保真(Wi-Fi)、藍牙、低功耗藍牙(Bluetooth low energy,BLE)、紫蜂協議、WFD(Wi-Fi Direct,Wi-Fi聯盟)、UWB(ultra wideband,超寬帶)、紅外線通信(IrDA,infrared Data Association)、NFC(Near Field Communication,近距無線通信)等,但並不限定於此。The terminals and the electronic device 100 used by the first user 110, the second user 120, the third user 130, the first deliveryman 140, the second deliveryman 150 and the third deliveryman 160 can communicate with each other in the network 170. The network 170 includes a local area network (LAN), a wide area network (WAN), a value-added network (VAN), a mobile radio communication network, a satellite communication network and their mutual combination. The main components of each network shown in FIG. 1 are data communication networks in a comprehensive sense that can communicate smoothly with each other, and can include wired Internet, wireless Internet and mobile radio communication networks. Wireless communication may include, but is not limited to, Wi-Fi, Bluetooth, Bluetooth low energy (BLE), ZigBee, WFD (Wi-Fi Direct, Wi-Fi Alliance), UWB (ultra wideband), infrared Data Association (IrDA), NFC (Near Field Communication), etc.

電子裝置100可利用應用程式提供物品自訂購至配送所需之一系列相關資訊,並包括於伺服器中。作為一例,電子裝置100可提供用以向第1用戶110、第2用戶120、第3用戶130、第1配送員140、第2配送員150及第3配送員160各自利用之終端提供物品自訂購至配送所需之相關資訊。第1用戶110、第2用戶120、第3用戶130、第1配送員140、第2配送員150及第3配送員160可利用各自利用之設定於終端之應用程式而確認自訂購至配送所需之資訊。The electronic device 100 can provide a series of related information required from ordering to delivery of items using an application, and include it in the server. As an example, the electronic device 100 can provide a terminal used by the first user 110, the second user 120, the third user 130, the first delivery person 140, the second delivery person 150, and the third delivery person 160 to provide the related information required from ordering to delivery of items. The first user 110, the second user 120, the third user 130, the first delivery person 140, the second delivery person 150, and the third delivery person 160 can use the application set on the terminal used by each of them to confirm the information required from ordering to delivery.

當輸入與於特定營地中執行配送作業之第1配送員140、第2配送員150及第3配送員160相關之資訊之情形時,電子裝置100可基於輸入之資訊向各配送員分配與當日配送相關之負責區域及配送數量。When information related to the first deliveryman 140, the second deliveryman 150, and the third deliveryman 160 who perform delivery operations in a specific camp is input, the electronic device 100 can assign a responsible area and delivery quantity related to the day's delivery to each deliveryman based on the input information.

此時,第1配送員140、第2配送員150及第3配送員160之配送員類型會不同,此會根據配送員與運營電子裝置100之運營者之合同而確定。具體而言,根據合同每小時可執行之配送數量會有所不同,因此配送費用結算亦會不同。At this time, the first deliveryman 140, the second deliveryman 150, and the third deliveryman 160 may be of different types, which will be determined according to the contract between the deliveryman and the operator of the electronic device 100. Specifically, the number of deliveries that can be performed per hour will be different according to the contract, so the delivery fee settlement will also be different.

電子裝置100可考慮配送員類型對第1配送員140、第2配送員150及第3配送員160分配配送負責區域及配送數量。此外,電子裝置100亦可進而考慮配送員之工作時間、訂單密度、配送路線及地區之熟悉度而對第1配送員140、第2配送員150及第3配送員160分配配送負責區域及配送數量。The electronic device 100 can consider the type of the couriers and assign the responsible delivery areas and delivery quantities to the first couriers 140, the second couriers 150, and the third couriers 160. In addition, the electronic device 100 can also consider the couriers' working hours, order density, delivery routes, and familiarity with the regions to assign the responsible delivery areas and delivery quantities to the first couriers 140, the second couriers 150, and the third couriers 160.

因此,電子裝置100可均等地分配給每個複數個營地配送數量,且可藉由考慮各種情況,給於營地中執行配送作業之複數個配送員均等地分配配送數量。以下,將描述考慮各種資訊以分配均等之配送數量之電子裝置之資訊提供方法的具體過程。Therefore, the electronic device 100 can be evenly distributed to each of the plurality of camps, and the distribution quantity can be evenly distributed to the plurality of couriers performing distribution operations in the camps by considering various situations. The following will describe the specific process of the information providing method of the electronic device that considers various information to distribute an equal distribution quantity.

圖2係用以說明一實施例之給配送員分配配送數量之過程之圖。FIG. 2 is a diagram for illustrating a process of allocating delivery quantities to delivery personnel according to an embodiment.

參照圖2,可輸入於營地執行配送作業之複數個配送員之資訊。於營地中可執行配送作業之配送員之資訊每天都會有所不同,藉此,於分配配送數量之前,可輸入當日可執行配送作業之配送員之資訊。Referring to FIG. 2 , the information of multiple couriers who can perform the delivery operation in the camp can be input. The information of couriers who can perform the delivery operation in the camp will be different every day. Therefore, before allocating the delivery quantity, the information of the couriers who can perform the delivery operation on that day can be input.

例如,於營地A中,2022年05月09日執行配送作業之配送員與2022年05月10日執行配送作業之配送員之資訊會有所不同。營地A之管理者可輸入2022年05月09日執行配送作業之第1配送員、第2配送員、第3配送員~之資訊。For example, in Camp A, the information of the delivery person who performs delivery operations on May 9, 2022 and the delivery person who performs delivery operations on May 10, 2022 will be different. The manager of Camp A can enter the information of the first delivery person, the second delivery person, the third delivery person~ who performed delivery operations on May 9, 2022.

電子裝置可基於用以分配配送數量之統計管理每個營地預設模型。例如,電子裝置可管理基於營地A及營地B等每個不同營地之統計之預設模型。於預設模型中考慮之因素相同,但各因素之重要性及加權值會反映於各營地內負責之地區特性而彼此不同。The electronic device can manage a preset model for each camp based on statistics used to allocate the delivery quantity. For example, the electronic device can manage a preset model based on statistics for each different camp, such as camp A and camp B. The factors considered in the preset model are the same, but the importance and weighting of each factor will be different from each other reflecting the characteristics of the area in charge of each camp.

電子裝置可藉由將輸入之資訊應用於預設模型而分配配送數量。例如,電子裝置可藉由於營地A中,2022年05月09日執行配送作業之配送員之資訊應用於營地A對應之預設模型A中為每個配送員於2022年05月09日分配配送數量。具體而言,電子裝置可基於營地A中之預設模型A分配2022年05月09日可執行配送作業之第1配送員能夠執行之第1配送數量,基於營地A中之預設模型A分配2022年05月09日可執行配送作業之第2配送員能夠執行之第2配送數量,基於營地A中之預設模型A分配2022年05月09日可執行配送作業之第3配送員能夠執行之第3配送數量。The electronic device can allocate the delivery quantity by applying the input information to the default model. For example, the electronic device can allocate the delivery quantity for each delivery person on May 9, 2022 by applying the information of the delivery person who performed the delivery operation on May 9, 2022 in Camp A to the default model A corresponding to Camp A. Specifically, the electronic device can allocate the first delivery quantity that can be performed by the first delivery person who can perform the delivery operation on May 9, 2022 based on the default model A in camp A, allocate the second delivery quantity that can be performed by the second delivery person who can perform the delivery operation on May 9, 2022 based on the default model A in camp A, and allocate the third delivery quantity that can be performed by the third delivery person who can perform the delivery operation on May 9, 2022 based on the default model A in camp A.

根據實施例,各營地對應之預設模型可為考慮配送員之工作時間、訂單密度、配送路線、熟悉度及配送員類型,且基於統計而設定之模型。According to an embodiment, the default model corresponding to each camp may be a model that takes into account the delivery personnel's working hours, order density, delivery routes, familiarity, and delivery personnel type, and is set based on statistics.

此時,配送員類型可為根據合同每小時可執行之配送數量彼此不同之配送員。例如,根據合同,A類型之配送員可為簽約於A時間內配送約A數量之配送員。B類型之配送員為簽約於比A時間相對較少之B時間內配送約B數量之配送員,B類型之配送員可獲得比A類型之配送員相對較低之薪水,考慮到薪水比率,調整B數量與A數量間之比率。又,C類型之配送員為簽約於比A時間相對較多之C時間內配送約C數量之配送員,C數量比B數量多,C類型之配送員可獲得比B類型之配送員相對較多之薪水,考慮到薪水比率,可調整C數量與B數量間之比率。At this time, the type of delivery personnel may be a delivery personnel with different delivery quantities that can be performed per hour according to the contract. For example, according to the contract, a delivery personnel of type A may be a delivery personnel who is contracted to deliver approximately quantity A within time A. A delivery personnel of type B may be a delivery personnel who is contracted to deliver approximately quantity B within time B which is relatively less than time A. A delivery personnel of type B may receive a relatively lower salary than a delivery personnel of type A. Considering the salary ratio, the ratio between quantity B and quantity A may be adjusted. Furthermore, a delivery personnel of type C may be a delivery personnel who is contracted to deliver approximately quantity C within time C which is relatively more than time A. Quantity C is more than quantity B. A delivery personnel of type C may receive a relatively higher salary than a delivery personnel of type B. Considering the salary ratio, the ratio between quantity C and quantity B may be adjusted.

此處,配送員之工作時間可為考慮配送員類型而設定之不同實際工作時間。此時,配送員總工作時間中除無法配送之時間外之時間可為配送員之實際工作時間。具體而言,無法配送之時間可包括自營地裝載物品至出發之時間X、自營地移動至第1個配送地花費之時間Y、配送員之休息時間Z。因此,除了配送員自上班至下班之總工作時間中無法配送之時間(時間X、時間Y及時間Z)外之工作時間可根據配送員類型而不同地設定。此時,時間Y可根據第1個配送地係什麼區域來調節。Here, the deliveryman's working hours can be different actual working hours set in consideration of the deliveryman's type. In this case, the time in the deliveryman's total working hours, except for the time when delivery is not possible, can be the deliveryman's actual working hours. Specifically, the time when delivery is not possible can include the time X from loading items at the self-operated location to departure, the time Y spent moving from the self-operated location to the first delivery location, and the deliveryman's rest time Z. Therefore, the working hours except for the time when delivery is not possible (time X, time Y, and time Z) in the total working hours from the start of work to the end of get off work can be set differently according to the deliveryman's type. In this case, time Y can be adjusted according to the area of the first delivery location.

可基於配送數量與實際工作時間而確定每小時可配送之配送數量。例如,可基於第1配送員之實際工作時間與第1配送數量而確定第1配送員每小時配送之配送數量,可基於第2配送員之實際工作時間與第2配送數量而確定第2配送員每小時配送之配送數量,可基於第3配送員之實際工作時間與第3配送數量而確定第3配送員每小時配送之配送數量。The delivery quantity that can be delivered per hour can be determined based on the delivery quantity and actual working hours. For example, the delivery quantity that the first delivery person can deliver per hour can be determined based on the first delivery person's actual working hours and the first delivery quantity, the delivery quantity that the second delivery person can deliver per hour can be determined based on the second delivery person's actual working hours and the second delivery quantity, and the delivery quantity that the third delivery person can deliver per hour can be determined based on the third delivery person's actual working hours and the third delivery quantity.

與於預設模型中考慮之訂單密度、配送路線及各配送員地區之熟悉度相關之詳細內容將於其他圖上說明。Details regarding order density, delivery routes, and each couriers’ familiarity with the region considered in the default model are illustrated in other figures.

電子裝置可藉由於特定營地中輸入之資訊應用於預設模型以分配每個配送員可執行之配送數量,並可將分配給每個配送員之配送數量之資訊提供給特定營地之管理者。The electronic device can apply the information input in the specific camp to the preset model to allocate the delivery quantity that each delivery person can perform, and can provide information on the delivery quantity allocated to each delivery person to the manager of the specific camp.

因此,考慮到各種情況,給可於營地中配送之複數個配送員均等地分配配送數量,從而平衡地管理營地中配送員之業務量,以提高配送員之滿意度。Therefore, taking various situations into consideration, the delivery quantity is evenly distributed to multiple couriers who can deliver in the camp, so as to manage the business volume of the couriers in the camp in a balanced manner to improve the satisfaction of the couriers.

圖3係用以說明一實施例之特定於營地內負責之地區之圖,圖4係用以說明一實施例之將特定地區細分為複數個區域之過程之圖。FIG. 3 is a diagram for illustrating a specific area of responsibility within a campsite according to an embodiment, and FIG. 4 is a diagram for illustrating a process of dividing a specific area into a plurality of areas according to an embodiment.

參照圖3,例如,區域A可為於營地A中負責配送之固定地區,區域B可為於營地B中負責配送之固定地區,區域C可為於營地C中負責配送之固定地區。即,不同之營地有不同之預設負責之地區,可負責該地區配送。Referring to FIG. 3 , for example, area A may be a fixed area in charge of delivery in camp A, area B may be a fixed area in charge of delivery in camp B, and area C may be a fixed area in charge of delivery in camp C. That is, different camps have different preset responsible areas, and may be responsible for delivery in those areas.

各地區可以細分為如圖4所示之複數個區域,按照每細分之區域單位,配送員可負責配送。Each region can be divided into multiple areas as shown in Figure 4. Delivery personnel can be responsible for delivery according to each subdivided area unit.

參照圖4,作為一例,負責於營地A中配送之地區A可考慮配送數量被細分為第1區域410、第1區域420及第1區域430。又,第1區域410可被細分為第2區域411、第2區域413及第2區域415。又,第2區域411可被細分為第3區域411-a、第3區域411-b及第3區域411-c。圖4僅為一例,本說明書之權利範圍不限定於此。Referring to FIG. 4 , as an example, the area A responsible for delivery in the camp A can be divided into the first area 410, the first area 420, and the first area 430 according to the delivery quantity. Furthermore, the first area 410 can be divided into the second area 411, the second area 413, and the second area 415. Furthermore, the second area 411 can be divided into the third area 411-a, the third area 411-b, and the third area 411-c. FIG. 4 is only an example, and the scope of rights of this specification is not limited thereto.

各區域之配送數量不係每天都固定,而是可變的。因此,於負責各區域之配送員固定之情形時,不考慮可變之配送數量配送員之業務量很可能會無法均衡分配。例如,於負責第2區域411、第2區域413及第2區域415之配送員固定之情形時,於第2區域411中配送數量多,第2區域415中配送數量少之日子裏,配送員間之業務量無法均分。The delivery quantity of each area is not fixed every day, but variable. Therefore, if the delivery personnel in charge of each area are fixed, the business volume of the delivery personnel may not be evenly distributed without considering the variable delivery quantity. For example, if the delivery personnel in charge of the second area 411, the second area 413 and the second area 415 are fixed, on the days when the delivery quantity in the second area 411 is large and the delivery quantity in the second area 415 is small, the business volume cannot be evenly distributed among the delivery personnel.

因此,考慮到該區域之配送數量,各區域之細分化單位可確定為每天可變。此時,第1區域410、第1區域420及第1區域430為不可變之固定區域,第2區域411、413、415與第3區域411-a、411-b、411-c可考慮到每日配送數量而確定為可變。因此,於營地中以第1區域410、420、430為基準確定第2區域411、413、415與第3區域411-a、411-b、411-c可變,以提高配送工作管理之便利性。Therefore, considering the delivery quantity of the area, the subdivided units of each area can be determined to be variable every day. At this time, the first area 410, the first area 420 and the first area 430 are fixed areas that cannot be changed, and the second area 411, 413, 415 and the third area 411-a, 411-b, 411-c can be determined to be variable considering the daily delivery quantity. Therefore, in the camp, the second area 411, 413, 415 and the third area 411-a, 411-b, 411-c are determined to be variable based on the first area 410, 420, 430 to improve the convenience of distribution work management.

各區域中之最小配送數量可預設,藉由比較各區域中之當日配送數量與最小配送數量而確定細分化單位。The minimum delivery quantity in each area can be preset, and the subdivision unit is determined by comparing the daily delivery quantity in each area with the minimum delivery quantity.

具體而言,第1區域410、420、430可預設,且第1區域410被細分之第2區域411、413、415可考慮第1區域410之最小配送數量1而進行細分。例如,於第1區域410之配送數量為最小配送數量1以上之情形時,第1區域410可被細分為預設事前預設之第2區域411、413、415。此時,考慮到第1區域410之配送數量大於最小配送數量1之比率,與圖4不同,第1區域410可被細分為多於事先設定之第2區域411、413、415之第2區域(如:4個或5個之第2區域)。或,於第1區域410之配送數量小於最小配送數量1之情形時,第1區域410可考慮配送數量而進行細分,而與事先設定之第2區域411、413、415無關。此時,於第1區域410之配送數量小於最小配送數量1之基準比率(如:50%)之情形時,第1區域410可不細分為第2區域411、413、415,而由一名配送員負責第1區域。或者,於第1區域410之配送數量小於最小配送數量1但大於配送數量之基準比率(如:50%)之情形時,與圖4不同,第1區域410可細分為2個不同之第2區域,各第2區域可由不同之配送員負責配送工作。Specifically, the first area 410, 420, 430 may be preset, and the second areas 411, 413, 415 into which the first area 410 is divided may be divided in consideration of the minimum delivery quantity 1 of the first area 410. For example, when the delivery quantity of the first area 410 is greater than the minimum delivery quantity 1, the first area 410 may be divided into the second areas 411, 413, 415 which are preset in advance. At this time, considering the ratio that the delivery quantity of the first area 410 is greater than the minimum delivery quantity 1, unlike FIG. 4, the first area 410 may be divided into more second areas than the preset second areas 411, 413, 415 (e.g., 4 or 5 second areas). Alternatively, when the delivery quantity of the first area 410 is less than the minimum delivery quantity 1, the first area 410 may be subdivided in consideration of the delivery quantity, and is not related to the pre-set second areas 411, 413, and 415. In this case, when the delivery quantity of the first area 410 is less than the base ratio of the minimum delivery quantity 1 (e.g., 50%), the first area 410 may not be subdivided into the second areas 411, 413, and 415, and one delivery person may be in charge of the first area. Alternatively, when the delivery quantity of the first area 410 is less than the minimum delivery quantity 1 but greater than the base ratio of the delivery quantity (e.g., 50%), unlike FIG. 4, the first area 410 may be subdivided into two different second areas, and different delivery persons may be in charge of the delivery work in each second area.

此時,最小配送數量1之基準比率可為基於第1區域410中最近之配送統計,考慮每名配送員可執行之配送數量而設定之比率。At this time, the base ratio of the minimum delivery quantity 1 may be a ratio set based on the most recent delivery statistics in the first area 410, taking into account the delivery quantity that each delivery person can perform.

更具體而言,第2區域411被細分之第3區域411-a、411-b、411-c可考慮第2區域411之最小配送數量2而進行細分。例如,於第2區域411之配送數量為最小配送數量2以上之情形時,第2區域411可細分為事先預設之第3區域411-a、411-b、411-c。此時,考慮到第2區域411之配送數量大於最小配送數量2之比率,與圖4不同,第2區域411可細分為多於事先預設之第3區域411-a、411-b、411-c之第3區域(如:4個或5個第3區域)。或,於第2區域411之配送數量小於最小配送數量2之情形時,第2區域411可考慮配送數量而進行細分,而與事先設定之第3區域無關。此時,於第2區域411之配送數量小於最小配送數量2之基準比率(如:50%)之情形時,第2區域411可不細分為第3區域411-a、411-b、411-c,而由一名配送員負責第2區域411。或,於第2區域411之配送數量小於最小配送數量2但大於最小配送數量之基準比率(如:50%)之情形時,與圖4不同,第2區域411可細分為2個不同之第3區域,各第3區域可由不同之配送員負責配送工作。More specifically, the third areas 411-a, 411-b, and 411-c into which the second area 411 is divided can be divided in consideration of the minimum delivery quantity 2 of the second area 411. For example, when the delivery quantity of the second area 411 is greater than the minimum delivery quantity 2, the second area 411 can be divided into the third areas 411-a, 411-b, and 411-c that are preset in advance. At this time, considering the ratio that the delivery quantity of the second area 411 is greater than the minimum delivery quantity 2, unlike FIG. 4, the second area 411 can be divided into more third areas than the third areas 411-a, 411-b, and 411-c that are preset in advance (e.g., 4 or 5 third areas). Alternatively, when the delivery quantity of the second area 411 is less than the minimum delivery quantity 2, the second area 411 may be subdivided in consideration of the delivery quantity, and is not related to the pre-set third area. In this case, when the delivery quantity of the second area 411 is less than the base ratio of the minimum delivery quantity 2 (e.g., 50%), the second area 411 may not be subdivided into the third areas 411-a, 411-b, and 411-c, and one delivery person may be in charge of the second area 411. Alternatively, when the delivery quantity of the second area 411 is less than the minimum delivery quantity 2 but greater than the base ratio of the minimum delivery quantity (e.g., 50%), unlike FIG. 4, the second area 411 may be subdivided into two different third areas, and different delivery persons may be in charge of the delivery work in each third area.

此時,最小配送數量2之基準比率可為基於第2區域411中最近之配送統計,考慮每名配送員可執行之配送數量而設定之比率。At this time, the base ratio of the minimum delivery quantity 2 may be a ratio set based on the most recent delivery statistics in the second area 411, taking into account the delivery quantity that each delivery person can perform.

如上所述,考慮各區域之配送數量來確定各區域之細分化單位,且基於細分化單位,各區域之每名配送員可負責配送工作。例如,如圖4所示,第2區域411可細分為第3區域411-a、411-b、411-c,但考慮到配送數量,第2區域413與第2區域415可不細分為第3區域。As described above, the subdivision units of each area are determined in consideration of the delivery quantity of each area, and based on the subdivision units, each delivery person in each area can be responsible for delivery work. For example, as shown in FIG. 4 , the second area 411 can be subdivided into the third area 411-a, 411-b, and 411-c, but considering the delivery quantity, the second area 413 and the second area 415 may not be subdivided into the third area.

此時,為了處理第3區域411-a、第3區域411-b、第3區域411-c、第2區域413及第2區域415之配送數量,可由5名配送員負責各區域。因其他日子配送數量不同,考慮到配送數量,第1區域410可細分為不同區域,各對應之配送員可負責配送工作。At this time, in order to handle the delivery quantity of the third area 411-a, the third area 411-b, the third area 411-c, the second area 413 and the second area 415, 5 delivery personnel may be responsible for each area. Since the delivery quantity on other days is different, the first area 410 may be divided into different areas in consideration of the delivery quantity, and each corresponding delivery personnel may be responsible for the delivery work.

根據實施例,於考慮到配送數量而確定之細分化單位為第2區域或第3區域之情形時,可考慮配送員之路徑之間移動所需之時間或距離小於預設臨界值(如:15分鐘以內或500m以內)之路線來設定第2區域或第3區域。According to the embodiment, when the subdivided unit determined by considering the delivery quantity is the second area or the third area, the second area or the third area can be set by considering the route where the time or distance required for the delivery person to move is less than a preset critical value (e.g., within 15 minutes or within 500m).

例如,第2區域413可為僅包括配送員於第2區域413中移動以進行配送時所需時間之15分鐘內之地區。比如,第2區域413可僅包括於第2區域內配送第N物品,並移動以配送下一個第N+1物品之15分鐘內之地區。藉由每天之配送數量不一樣,於配送第N物品且配送第N+1物品所需之時間超過15分鐘之情形時,則第N+1物品可不包括於第2區域413內。For example, the second area 413 may include only the area within 15 minutes of the time required for the delivery person to move in the second area 413 for delivery. For example, the second area 413 may include only the area within 15 minutes of delivering the Nth item in the second area and moving to deliver the next N+1th item. Since the delivery quantity varies from day to day, in the case where the time required to deliver the Nth item and the N+1th item exceeds 15 minutes, the N+1th item may not be included in the second area 413.

作為其他示例,第3區域411-a可為僅包括配送員於第3區域411-a中移動以配送所需時間之15分鐘內之地區。比如,第3區域411-a可僅包括於第3區域411-a內配送第N物品,並移動以配送下一個第N+1物品之15分鐘內之地區。As another example, the third area 411-a may be an area that includes only the time required for the delivery person to move in the third area 411-a for delivery within 15 minutes. For example, the third area 411-a may include only the time required for the delivery person to deliver the Nth item in the third area 411-a and move to deliver the next N+1th item within 15 minutes.

因此,第1區域410被細分之第2區域不係固定之區域而是考慮到配送所需時間,可包括每天可變之地區。即,考慮到配送所需之時間,第2區域可考慮配送所需時間而確定為每天可變,且可考慮確定為可變之區域內之配送數量與最小配送數量間之比率,以確定將第2區域劃分為幾個。此時,最小配送數量亦不固定,可根據每天可變之區域而改變。Therefore, the second area into which the first area 410 is divided is not a fixed area but may include a region that is variable every day in consideration of the time required for delivery. That is, in consideration of the time required for delivery, the second area may be determined to be variable every day in consideration of the time required for delivery, and the ratio between the delivery quantity in the variable area and the minimum delivery quantity may be considered to determine the number of areas into which the second area is divided. In this case, the minimum delivery quantity is also not fixed and may be changed according to the region that is variable every day.

同樣,第2區域411被細分之第3區域不係固定之區域而是考慮到配送所需時間,可包括每天可變之地區。即,考慮到配送所需之時間,第3區域可考慮配送所需時間而確定為每天可變,且可考慮確定為可變之區域內之配送數量與最小配送數量間之比率,以確定將第3區域劃分為幾個。此時,最小配送數量亦不固定,可根據每天可變之區域而改變。Similarly, the third area into which the second area 411 is divided is not a fixed area but may include a variable area every day in consideration of the time required for delivery. That is, in consideration of the time required for delivery, the third area may be determined to be variable every day in consideration of the time required for delivery, and the ratio between the delivery quantity in the variable area and the minimum delivery quantity may be considered to determine the number of areas into which the third area is divided. In this case, the minimum delivery quantity is also not fixed and may change according to the variable area every day.

根據實施例,電子裝置於給配送員分配第2區域411、413、415時,可考慮配送員之熟悉度來分配配送工作。具體而言,可考慮配送員於該地區配送之次數來確定熟悉度,電子裝置可考慮熟悉度將配送員分配至該區域。例如,於第2區域411有3名負責配送工作之配送員之情形時,可給最近配送次數最多之配送員分配該區域之配送工作。According to the embodiment, when the electronic device assigns the delivery personnel to the second area 411, 413, 415, the delivery personnel may be assigned the delivery work by considering the familiarity of the delivery personnel. Specifically, the familiarity may be determined by considering the number of times the delivery personnel have delivered in the area, and the electronic device may assign the delivery personnel to the area by considering the familiarity. For example, when there are three delivery personnel in charge of delivery work in the second area 411, the delivery work of the area may be assigned to the delivery personnel with the most recent delivery times.

或,藉由每天不同之配送數量,於第2區域413之配送數量再分配至第2區域411及第2區域415之情形時,可向第2區域411與第2區域413中經歷過配送工作之配送員分配該第2區域411與第2區域413中之配送工作。例如,於第2區域413之配送數量少於特定日最小配送比率2之25%之情形時,第2區域413之配送數量可再分配至第2區域411與第2區域415。此時,為了順利處理第2區域411與第2區域413中所有配送工作,可向於第2區域411與第2區域413中經歷過所有配送工作之配送員分配該區域中之配送工作。同樣,為了順利處理第2區域415與第2區域413中所有配送工作,可向第2區域415與第2區域413中經歷過所有配送工作之配送員分配該區域中之配送工作。Alternatively, when the delivery quantity of the second area 413 is redistributed to the second area 411 and the second area 415 due to different delivery quantities each day, the delivery work in the second area 411 and the second area 413 may be assigned to the delivery personnel who have experienced delivery work in the second area 411 and the second area 413. For example, when the delivery quantity of the second area 413 is less than 25% of the minimum delivery ratio 2 of a specific day, the delivery quantity of the second area 413 may be redistributed to the second area 411 and the second area 415. At this time, in order to smoothly handle all the delivery work in the second area 411 and the second area 413, the delivery work in the area may be assigned to the delivery personnel who have experienced all the delivery work in the second area 411 and the second area 413. Similarly, in order to smoothly handle all the delivery tasks in the second area 415 and the second area 413, the delivery tasks in the area can be assigned to the delivery personnel who have experienced all the delivery tasks in the second area 415 and the second area 413.

即,考慮到配送數量,因確定為每天可變之第2區域或第3區域,配送員無法固定負責該區域,根據確定為可變之區域,流動負責之區域會發生變化。因此,對具有配送經驗、熟悉度之配送員,可以優先分配該區域中之配送工作。That is, considering the delivery quantity, since the second or third area is determined to be variable every day, the delivery personnel cannot be fixed in charge of the area. According to the area determined to be variable, the area of mobile responsibility will change. Therefore, delivery personnel with delivery experience and familiarity can be given priority in the delivery work in the area.

根據實施例,電子裝置可比較於第1時間內分配至可於營地中執行配送作業之複數個配送員之配送數量與預計配送至於營地內負責之地區之配送數量。例如,可比較營地A中可於第1時間內執行配送作業之各個配送員1~100分配之配送數量之總和與營地A中負責地區當日預計配送之總配送數量。比如,於營地A中負責地區當日預計配送之總配送數量多於分配至各個配送員之配送數量之總和之情形時,電子裝置可分配與第1時間不同之第2時間內執行配送作業之配送員剩餘之配送數量。According to the embodiment, the electronic device can compare the delivery quantity allocated to the plurality of couriers who can perform delivery operations in the camp in the first time with the delivery quantity expected to be delivered to the responsible area in the camp. For example, the sum of the delivery quantities allocated to the couriers 1 to 100 who can perform delivery operations in the camp A in the first time can be compared with the total delivery quantity expected to be delivered to the responsible area in the camp A on that day. For example, when the total delivery quantity expected to be delivered to the responsible area in the camp A on that day is greater than the sum of the delivery quantities allocated to the couriers, the electronic device can allocate the remaining delivery quantity of the couriers who perform delivery operations in the second time different from the first time.

營地可包括:於預設之白天時間(如:07:00~19:00)負責配送工作之複數個配送員、於預設之夜間時間(如:18:00~01:00)負責配送工作之複數個配送員、於預設之淩晨時間(如:12:00~08:00)負責配送工作之複數個配送員。The camp may include: multiple couriers responsible for delivery work during the preset daytime hours (e.g., 07:00~19:00), multiple couriers responsible for delivery work during the preset night time (e.g., 18:00~01:00), and multiple couriers responsible for delivery work during the preset early morning hours (e.g., 12:00~08:00).

電子裝置於預設之白天時間內,預計配送之總配送數量難以由白天時間內負責配送工作之複數個配送員處理之情形時,可將剩餘之配送數量分配至預設夜間時間或預設淩晨時間負責配送工作之配送員。If the total number of electronic devices expected to be delivered during the preset daytime hours is too large to be handled by multiple couriers responsible for delivery during the daytime hours, the remaining number of deliveries may be allocated to couriers responsible for delivery during the preset nighttime hours or the preset early morning hours.

此時,電子裝置可分配配送數量,以便預計配送之同一配送地址之複數個物品一次性捆綁配送。例如,可管理日程,以便一次性捆綁分配同一配送員,而無需將預計配送至同一配送地址之複數個物品分配至不同時間之配送員,以提高配送效率。At this time, the electronic device can allocate the delivery quantity so that multiple items expected to be delivered to the same delivery address can be bundled and delivered at one time. For example, the schedule can be managed so that the same delivery person can be assigned to a bundle at one time, without having to assign multiple items expected to be delivered to the same delivery address to couriers at different times, thereby improving delivery efficiency.

圖5係用以說明一實施例之於分配配送數量之過程中考慮訂單密度之圖。FIG. 5 is a diagram for explaining an embodiment of considering order density in the process of allocating delivery quantities.

參照圖5,第2區域510可為包括公寓A、B及C之區域,第2區域520可為包括住宅A、B及C之區域。訂單密度可考慮區域對應之每單位面積配送數量而確定。例如,公寓具有比住宅更多之配送數量可於相對較快之時間內配送之地理優勢,藉此可考慮於公寓、大廈等一建築物內係否可配送。因此,包括公寓在內之區域之訂單密度可高於包括住宅在內之區域之訂單密度。Referring to FIG. 5 , the second area 510 may be an area including apartments A, B, and C, and the second area 520 may be an area including houses A, B, and C. The order density may be determined by considering the delivery quantity per unit area corresponding to the area. For example, an apartment has a geographical advantage that a larger delivery quantity can be delivered in a relatively faster time than a house, and thus it may be considered whether delivery is possible in a building such as an apartment or a building. Therefore, the order density of an area including an apartment may be higher than the order density of an area including a house.

例如,假定公寓A中配送數量20件、公寓B中配送數量15件、公寓C中配送數量18件、住宅A中配送數量3件、住宅B中配送數量1件、住宅C中配送數量2件。For example, suppose that the number of deliveries to Apartment A is 20, the number of deliveries to Apartment B is 15, the number of deliveries to Apartment C is 18, the number of deliveries to House A is 3, the number of deliveries to House B is 1, and the number of deliveries to House C is 2.

此時,第2區域510被細分之第3區域(未圖示)為包括公寓A之區域,第2區域510被細分之其他第3區域(未圖示)為包括公寓B之區域,第2區域510被細分之其他第3區域(未圖示)作為包括公寓C之區域,可考慮到配送數量而細分之區域。又,考慮到第2區域520之配送數量不進行細分,1名配送員可負責第2區域520之配送數量。At this time, the third area (not shown) divided from the second area 510 is an area including apartment A, the other third area (not shown) divided from the second area 510 is an area including apartment B, and the other third area (not shown) divided from the second area 510 is an area including apartment C. The areas can be divided in consideration of the delivery quantity. In addition, considering that the delivery quantity of the second area 520 is not divided, one delivery person can be responsible for the delivery quantity of the second area 520.

此時,即使負責包括公寓A之區域之配送員比負責第2區域520之配送員負責之區域少,但需處理相對較多之配送數量,藉此訂單密度會高。At this time, even though the number of delivery personnel in charge of the area including apartment A is smaller than that of the delivery personnel in charge of the second area 520, they need to handle a relatively large number of deliveries, so the order density will be high.

於訂單密度高之情形時,可於短時間內處理配送數量,藉此可提高配送工作之效率。因此,即使負責包括公寓A之區域之配送員之配送數量比負責第2區域520之配送員之配送數量相對較多,但由於訂單密度高,配送員之業務量分配不會違反公平性。In the case of high order density, the delivery quantity can be processed in a short time, thereby improving the efficiency of the delivery work. Therefore, even if the delivery quantity of the deliveryman in charge of the area including apartment A is relatively larger than the delivery quantity of the deliveryman in charge of the second area 520, due to the high order density, the distribution of the deliveryman's workload will not violate fairness.

因此,電子裝置可考慮負責之區域對應之訂單密度以對各區域之配送員分配配送數量。Therefore, the electronic device can consider the order density corresponding to the responsible area to allocate the delivery quantity to the delivery personnel in each area.

根據實施例,於一建築物內處理配送之情形時,與住宅等一般情況下配送時相比,例如可以10%之努力完成。例如,於一建築物內處理30件之情形時,在一般情況下,可以與配送3件同等之努力完成。According to the embodiment, when handling a delivery in a building, it can be completed with 10% of the effort compared to a normal delivery in a residence, etc. For example, when handling 30 items in a building, it can be completed with the same effort as delivering 3 items under normal circumstances.

因此,電子裝置可藉由於一建築物內對配送數量適用加權值(如:10%)來計算配送數量。例如,於計算包括公寓A之第3區域之配送數量時,電子裝置對公寓A之配送數量R適用加權值10%,可計算出配送數量0.1R。因此,負責不包括公寓之其他區域之配送員與業務量可均衡分配。Therefore, the electronic device can calculate the delivery quantity by applying a weighted value (e.g., 10%) to the delivery quantity within a building. For example, when calculating the delivery quantity of the third area including apartment A, the electronic device applies a weighted value of 10% to the delivery quantity R of apartment A, and the delivery quantity can be calculated as 0.1R. Therefore, the delivery personnel and business volume responsible for other areas that do not include apartments can be evenly distributed.

此時,考慮到建築物之屬性,可不同地設定適用於配送數量之加權值。例如,公寓A、公寓B及公寓C具有不同之高度、有無設置電梯及台數、結構等不同之基礎設施。因此,即使處理公寓A、公寓B及公寓C中各10件配送數量,亦會需不同之配送時間。At this time, the weighted values applied to the delivery quantity can be set differently, taking into account the properties of the buildings. For example, Apartment A, Apartment B, and Apartment C have different heights, elevators, the number of elevators, structures, and other different infrastructure. Therefore, even if you handle 10 deliveries in Apartment A, Apartment B, and Apartment C, different delivery times will be required.

電子裝置可監測配送員使用終端之位置,因配送員每次完成配送時都會輸入完成按鈕,藉此可考慮輸入複數個完成按鈕之時間,於特定建築物內進行完成所有配送所需之檢測。例如,每次於公寓A中完成10件配送時,會輸入完成按鈕,藉此可考慮自輸入完成按鈕開始至輸入最後十次完成按鈕所需之時間,電子裝置可監測完成配送所需之時間。因此,電子裝置可考慮與該建築物中完成所有配送所需之時間,基於統計以適用每個建築物之不同加權值。The electronic device can monitor the location of the delivery person using the terminal. Since the delivery person enters the completion button every time he completes a delivery, the time to enter multiple completion buttons can be considered to complete all deliveries in a specific building. For example, every time 10 deliveries are completed in Apartment A, the completion button will be entered. The time required from entering the completion button to entering the last ten completion buttons can be considered, and the electronic device can monitor the time required to complete the delivery. Therefore, the electronic device can consider the time required to complete all deliveries in the building and apply different weighting values to each building based on statistics.

圖6係表示一實施例之於電子裝置中執行之資訊提供方法之流程圖。重複之內容可適用於上述記載。FIG6 is a flow chart showing an information providing method executed in an electronic device according to an embodiment. The repeated contents are applicable to the above description.

參照圖6,電子裝置可於步驟S610中確認與於第1時間內在營地中可執行配送作業之至少一個配送員相關之資訊。於營地中輸入可於當日第1時間內執行配送作業之至少一個配送員之資訊之情形時,電子裝置可確認輸入之資訊。6 , the electronic device may confirm information related to at least one delivery person who can perform delivery work in the camp during the first time in step S610. When the information of at least one delivery person who can perform delivery work in the camp during the first time of the day is input, the electronic device may confirm the input information.

於步驟S620中,電子裝置可基於預設模型為至少一個配送員分配可執行之配送數量。In step S620, the electronic device may allocate an executable delivery quantity to at least one delivery person based on a preset model.

此時,預設模型可為考慮至少一個配送員類型、配送員之工作時間、訂單密度、配送路線、熟悉度,基於配送員每小時可執行之配送數量之事先統計而設定之模型。電子裝置可基於預設模型分配當日執行配送作業之各配送員可執行之配送數量。At this time, the default model may be a model that is set based on the pre-calculated number of deliveries that the deliveryman can perform per hour, taking into account at least one deliveryman type, the deliveryman's working hours, order density, delivery routes, and familiarity. The electronic device may allocate the number of deliveries that each deliveryman can perform on that day based on the default model.

此時,於營地內負責之地區可包括複數個第1區域、第1區域被細分之複數個第2區域及第2區域被細分之複數個第3區域。細分化單位不固定,可考慮地區之配送數量而確定為可變。基於細分化單位,於地區劃分為複數個區域之情形時,各區域可由1名配送員負責處理配送工作。At this time, the responsible area in the camp may include multiple first areas, multiple second areas divided from the first area, and multiple third areas divided from the second area. The subdivision unit is not fixed and can be determined to be variable considering the delivery quantity of the area. Based on the subdivision unit, when the area is divided into multiple areas, each area can be responsible for handling the delivery work.

又,訂單密度可考慮第1區域、第2區域及第3區域中對應之區域之每單位面積配送數量而確定。於公寓或大廈等一建築物內快速配送之情形時,作為訂單密度高之條件,與普通住宅相比,可處理有效配送。In addition, the order density can be determined by considering the delivery quantity per unit area of the corresponding area in the first area, the second area, and the third area. In the case of fast delivery in a building such as an apartment or a building, as a condition of high order density, efficient delivery can be handled compared with ordinary houses.

又,於配送路線考慮地區之配送數量而確定之細分化單位為第2區域或第3區域之情形時,複數個第2區域或複數個第3區域中配送員之路徑之間移動所需之時間小於臨界值(如:T分鐘)。例如,於配送第N物品與第N+1物品時,可給配送員分配負責之區域以包括移動之時間小於臨界值之路線。In addition, when the delivery route is divided into the second area or the third area by considering the delivery quantity of the area, the time required for the delivery person to move between the routes in the plurality of second areas or the plurality of third areas is less than a critical value (e.g., T minutes). For example, when delivering the Nth item and the N+1th item, the delivery person can be assigned a responsible area to include routes whose moving time is less than the critical value.

又,可基於配送員最近於該區域中配送之次數確定熟悉度,並於此基礎上優先分配負責該區域之區域。In addition, familiarity can be determined based on the number of times the delivery person has recently delivered in that area, and based on this, the area in charge of that area can be assigned priority.

又,配送員類型係根據合同每小時可執行之配送數量不同之配送員,配送員之工作時間係於上述第1時間中,除上述配送員無法配送之預設時間以外之時間。In addition, the type of deliveryman is a deliveryman with different delivery quantities that can be performed per hour according to the contract. The deliveryman's working hours are the time within the first time mentioned above, except for the preset time when the deliveryman is unable to deliver.

於步驟S630中,電子裝置可提供於營地內負責之地區之至少一個配送員分配之配送數量之資訊。因此,營地之各配送員可藉由使用之終端確認各負責區域之相關資訊,並藉此執行配送工作。In step S630, the electronic device can provide information on the delivery quantity assigned to at least one delivery person in charge of the area in the camp. Therefore, each delivery person in the camp can confirm the relevant information of each responsible area through the terminal used, and perform the delivery work accordingly.

圖7係表示一實施例之電子裝置之方塊圖。FIG. 7 is a block diagram showing an electronic device according to an embodiment.

根據一實施例,電子裝置700可包括通信部(communication device)710、記憶體720及控制部(controller)730。如圖7所示之電子裝置700僅圖示與本實施例有關之構成要素。因此,與本實施例相關之技術領域之常識者可理解除圖7所示之構成要素外進而包括其他通用構成要素。電子裝置700可包括與上述電子裝置相關之內容,對於重複之內容省略說明。According to one embodiment, the electronic device 700 may include a communication device 710, a memory 720, and a controller 730. The electronic device 700 shown in FIG. 7 only illustrates the components related to the present embodiment. Therefore, a person skilled in the art of the present embodiment may understand that the electronic device 700 may include other common components in addition to the components shown in FIG. 7. The electronic device 700 may include the contents related to the above electronic devices, and the repeated contents are omitted.

通信部710係用於執行有線/無線通信之裝置,可與外部之電子裝置進行通信。外部之電子裝置可為終端或伺服器。又,通信部710使用之通信技術可包括GSM(Global System for Mobile communication,全球移動通信系統)、CDMA(Code Division Multi Access,分碼多重存取)、LTE(Long Term Evolution,長期演進)、5G、WLAN(Wireless LAN,無線區域網)、Wi-Fi(Wireless-Fidelity,無線保真)、藍牙(Bluetooth™)、RFID(Radio Frequency Identification,射頻識別)、紅外線通信(Infrared Data Association,IrDA)、紫蜂協議、NFC(Near Field Communication,近距無線通信)等。The communication unit 710 is a device for performing wired/wireless communication and can communicate with an external electronic device. The external electronic device can be a terminal or a server. In addition, the communication technology used by the communication unit 710 may include GSM (Global System for Mobile communication), CDMA (Code Division Multi Access), LTE (Long Term Evolution), 5G, WLAN (Wireless LAN), Wi-Fi (Wireless-Fidelity), Bluetooth™, RFID (Radio Frequency Identification), Infrared Data Association (IrDA), ZigBee protocol, NFC (Near Field Communication), etc.

控制部730可控制電子裝置700之整體動作,處理資料及信號。控制部730可由至少一個之硬體單元構成。又,控制部730可藉由實行儲存於記憶體720中之程式碼生成之一個以上軟體模塊來操作。控制部730可包括處理器及記憶體,處理器可藉由實行儲存於記憶體之程式碼來控制電子裝置700之整體動作並處理資料及信號。又,於實施例中,控制部730可包括至少一個之處理器。The control unit 730 can control the overall operation of the electronic device 700 and process data and signals. The control unit 730 can be composed of at least one hardware unit. In addition, the control unit 730 can be operated by executing one or more software modules generated by the program code stored in the memory 720. The control unit 730 may include a processor and a memory, and the processor can control the overall operation of the electronic device 700 and process data and signals by executing the program code stored in the memory. In addition, in an embodiment, the control unit 730 may include at least one processor.

控制部730可於第1時間內確認在營地中能夠執行配送作業之至少一個配送員相關之資訊,基於預設模型為上述至少一個配送員分配可執行之配送數量,並提供上述於營地內負責之地區之上述至少一個配送員分配之配送數量之資訊。The control unit 730 can confirm the information related to at least one delivery person who can perform delivery operations in the camp within the first time, allocate the executable delivery quantity to the at least one delivery person based on the default model, and provide information on the delivery quantity allocated to the at least one delivery person in the area responsible for the camp.

因此,電子裝置可考慮各種情況,對於特定營地中執行配送作業之複數個配送員均等地分配配送數量。Therefore, the electronic device can take various situations into consideration and evenly distribute the delivery quantity to multiple couriers performing delivery operations in a specific camp.

上述實施例之電子裝置或終端可包括:處理器、儲存並實行程式資料之記憶體、如磁碟機等儲存器(permanent storage)、與外部裝置通信之通信端口、觸控面板、金鑰(key)、按鈕等用戶介面裝置等。藉由軟體模塊或演算法實現之方法可作為上述處理器上可實行之程式碼或程式指令儲存於電腦讀取之記錄媒體上。其中,電腦讀取之記錄媒體有磁儲存媒體(如:ROM(read-only memory,唯讀記憶體)、RAM(random-Access memory,隨機存取記憶體)、軟碟、硬碟等)及光學讀出媒體(如:緊密光碟-唯讀記憶體(CD-ROM)、數位影音光碟(DVD,Digital Versatile Disc))等。電腦讀取記錄媒體分散至連接網路之電腦系統中,以分佈方式儲存與運行電腦可讀程式碼。媒體可由電腦讀取,儲存於記憶體中,並於處理器上運行。The electronic device or terminal of the above embodiment may include: a processor, a memory for storing and executing program data, a permanent storage such as a disk drive, a communication port for communicating with external devices, a touch panel, a key, a user interface device such as a button, etc. The method implemented by the software module or algorithm can be stored as a program code or program instruction executable on the above processor on a computer-readable recording medium. Among them, computer-readable recording media include magnetic storage media (such as ROM (read-only memory), RAM (random-Access memory), floppy disks, hard disks, etc.) and optical read-out media (such as compact disc-read-only memory (CD-ROM), digital video disc (DVD, Digital Versatile Disc)). Computer-readable recording media are distributed among computer systems connected to the network to store and run computer-readable program codes in a distributed manner. The media can be read by the computer, stored in the memory, and run on the processor.

本實施例可由功能塊構成及各種處理步驟表示。此等功能塊可藉由執行特定功能之各種硬體或/及軟體構成來實現。例如,實施例可採用於一個以上之微處理器之控制或其他控制裝置執行各種功能之直接迴路構成,如記憶體、處理、邏輯(logic)、查找表(look-uptable)等。與構成要素可由軟體程式或軟體元素來執行類似,本實施例包括資料結構、程式、常式或其他程式構成之組合構成之演算法,可藉由諸如C、C++、Java及組譯程式(assembler)之程式或腳本語言來實現。功能方面可藉由於一個以上處理器中執行之演算法來實現。另外,本實施例可採用先前技術來進行電子環境設定、信號處理及/或資料處理。“機構”、“要素”、“手段”、“構成”等用語可廣泛使用,並不限定於機械與物理構成。上述用語可與處理器等聯繫起來,包括軟體之一系列常式(routines)之含義。The present embodiment may be represented by a functional block structure and various processing steps. Such functional blocks may be implemented by various hardware and/or software structures that perform specific functions. For example, the embodiment may be used in a direct loop structure for the control of one or more microprocessors or other control devices to perform various functions, such as memory, processing, logic, look-up tables, etc. Similar to the components that can be executed by software programs or software elements, the present embodiment includes an algorithm composed of a combination of data structures, programs, routines, or other program structures, which can be implemented by programs or scripting languages such as C, C++, Java, and assemblers. Functional aspects can be implemented by algorithms executed in one or more processors. In addition, the present embodiment may use prior art to perform electronic environment settings, signal processing and/or data processing. Terms such as "mechanism", "element", "means", and "composition" may be used broadly and are not limited to mechanical and physical composition. The above terms may be associated with a processor, etc., including the meaning of a series of routines of software.

上述實施例僅為一例,可於後述之請求項範圍內實現其他實施例。The above embodiment is only one example, and other embodiments may be implemented within the scope of the claims described below.

100: 電子裝置 110: 第1用戶 120: 第2用戶 130: 第3用戶 140: 第1配送員 150: 第2配送員 160: 第3配送員 170: 網路 410: 第1區域 411: 第2區域 411-a: 第3區域 411-b: 第3區域 411-c: 第3區域 413: 第2區域 415: 第2區域 420: 第1區域 430: 第1區域 510: 第2區域 520: 第2區域 700: 電子裝置 710: 通信裝置 720: 記憶體 730: 控制部 S610: 步驟 S620: 步驟 S630: 步驟 100: electronic device 110: first user 120: second user 130: third user 140: first delivery person 150: second delivery person 160: third delivery person 170: network 410: first area 411: second area 411-a: third area 411-b: third area 411-c: third area 413: second area 415: second area 420: first area 430: first area 510: second area 520: second area 700: electronic device 710: communication device 720: memory 730: control unit S610: Step S620: Step S630: Step

圖1係表示一實施例之系統。 圖2係用以說明一實施例之給配送員分配配送數量之過程之圖。 圖3係用以說明一實施例之特定於營地內負責之地區之圖,圖4係用以說明一實施例之將特定地區細分為複數個區域之過程之圖。 圖5係用以說明一實施例之於分配配送數量之過程中考慮訂單密度之圖。 圖6係表示一實施例之於電子裝置中執行之資訊提供方法之流程圖。 圖7係表示一實施例之電子裝置之方塊圖。 FIG. 1 is a diagram showing a system of an embodiment. FIG. 2 is a diagram for illustrating a process of allocating delivery quantities to delivery personnel of an embodiment. FIG. 3 is a diagram for illustrating a specific area of responsibility within a camp of an embodiment, and FIG. 4 is a diagram for illustrating a process of dividing a specific area into a plurality of areas of an embodiment. FIG. 5 is a diagram for illustrating a process of considering order density in allocating delivery quantities of an embodiment. FIG. 6 is a flow chart showing an information provision method executed in an electronic device of an embodiment. FIG. 7 is a block diagram showing an electronic device of an embodiment.

410: 第1區域 411: 第2區域 411-a: 第3區域 411-b: 第3區域 411-c: 第3區域 413: 第2區域 415: 第2區域 420: 第1區域 430: 第1區域 410: Area 1 411: Area 2 411-a: Area 3 411-b: Area 3 411-c: Area 3 413: Area 2 415: Area 2 420: Area 1 430: Area 1

Claims (9)

一種由一電子裝置執行之資訊提供方法,其包括:藉由該電子裝置之一控制部指示以確認與可於第1時間內在營地執行配送作業之至少一個配送員相關之資訊;藉由該電子裝置之該控制部指示以確認針對該營地所負責之地區內所包含之至少一第1區域之各者或是自該第1區域所細分之至少一第2區域之一預設最小配送數量;藉由該電子裝置之該控制部指示以確認分配至該至少一第1區域之各者或是該至少一第2區域之同天配送數量;藉由該電子裝置之該控制部指示以比較分配給各區域之同天配送數量及使用對應於該營地之一預設模型之各區域的該預設最小配送數量;基於比較結果以藉由該電子裝置之該控制部指示以確定在該第1區域、該第2區域及自該第2區域所細分之一第3區域中針對各配送日期而可變之一細分化單位;基於該細分化單位以藉由該電子裝置之該控制部指示細分各區域,並確定負責各區域之一配送員;及藉由該電子裝置之該控制部指示以基於該預設模型提供分配給各配送員之配送數量之資訊,於上述第1時間內分配給上述營地之一總配送數量超過上述營地內各地區分配給上述配送員執行配送任務之一總配送數量時,藉由該電子裝置之該控制部指示以分配一剩餘配送數量給一第2時間及一第3時間之其中之一; 藉由該電子裝置之該控制部指示以在分配給上述營地之上述總配送數量中確認預定配送到一同一配送地址之物品;及藉由該電子裝置之該控制部指示以在上述第2時間與上述第3時間中管理預定同時配送到該同一配送地址之物品;其中上述預設模型係考慮包含上述至少一個配送員之工作時間、訂單密度、配送路線、上述至少一個配送員對上述地區之熟悉度及上述至少一個配送員類型之因素,基於事先統計而設定配送員每小時可執行之配送數量之模型,其中當上述至少一個配送員負責之一區域內所包含之一第一建築物與一第二建築物被預訂複數個配送時,上述訂單密度係考慮上述第一建築物與上述第二建築物之屬性而設定不同的加權值來確定,其中於確定每一配送員每小時執行之配送數量時,藉由對每一配送員設定不同薪水比率來確定上述配送員類型,其中上述因素係於上述營地之上述預設模型中及於其他營地之一預設模型中均等地考慮,且上述其他營地中上述因素之加權值係與上述營地中上述因素之加權值不同地設定,以反應上述其他營地之特性,其中對應於上述第1區域之最小配送數量係基於上述第1區域中過去配送統計所設定之一值,且對應於上述第2區域之最小配送數量係基於上述第2區域中過去配送統計所設定之一值。 An information providing method performed by an electronic device, comprising: confirming information related to at least one delivery person who can perform delivery operations at a campsite within a first time by instructing a control unit of the electronic device; confirming a preset minimum delivery quantity for each of at least one first area included in the area responsible for the campsite or at least one second area divided from the first area by instructing the control unit of the electronic device; confirming a same-day delivery quantity allocated to each of the at least one first area or the at least one second area by instructing the control unit of the electronic device; comparing the same-day delivery quantity allocated to each area with the preset minimum delivery quantity for each area using a preset model corresponding to the campsite by instructing the control unit of the electronic device; Based on the comparison result, the control unit of the electronic device is instructed to determine a variable subdivision unit for each delivery date in the first area, the second area, and a third area subdivided from the second area; based on the subdivision unit, the control unit of the electronic device is instructed to subdivide each area and determine a delivery person responsible for each area; and the control unit of the electronic device is instructed to provide information on the delivery quantity allocated to each delivery person based on the preset model. When a total delivery quantity allocated to the camp site during the first time exceeds a total delivery quantity allocated to the delivery person in each area of the camp site to perform a delivery task, the control unit of the electronic device is instructed to allocate a remaining delivery quantity to one of a second time and a third time; The control unit of the electronic device instructs to confirm the items scheduled to be delivered to the same delivery address in the total delivery quantity allocated to the campsite; and the control unit of the electronic device instructs to manage the items scheduled to be delivered to the same delivery address at the same time during the second time and the third time; wherein the preset model is a model for setting the number of deliveries that can be performed by the delivery personnel per hour based on prior statistics, taking into account factors including the working hours of the at least one delivery personnel, the order density, the delivery route, the familiarity of the at least one delivery personnel with the above-mentioned area, and the type of the at least one delivery personnel, wherein when a first building and a second building included in an area that the at least one delivery personnel is responsible for are scheduled for multiple deliveries, the order density The above factors are determined by setting different weighted values in consideration of the properties of the above first building and the above second building, wherein when determining the number of deliveries performed by each delivery person per hour, the above delivery person type is determined by setting different salary ratios for each delivery person, wherein the above factors are considered equally in the above default model of the above camp and in one of the default models of other camps, and the weighted values of the above factors in the above other camps are set differently from the weighted values of the above factors in the above camps to reflect the characteristics of the above other camps, wherein the minimum delivery quantity corresponding to the above first area is a value set based on past delivery statistics in the above first area, and the minimum delivery quantity corresponding to the above second area is a value set based on past delivery statistics in the above second area. 如請求項1之資訊提供方法,其中將考量同天配送數量大於該預設最小配送數量之一比率而設定細分化數量納入考慮而將該第1區域細分為複數個第2區域, 其中將考量同天配送數量大於該預設最小配送數量之一比率而設定細分化數量納入考慮而將該第2區域細分為複數個第3區域。 The information providing method of claim 1, wherein the first area is divided into a plurality of second areas by taking into account a ratio of a same-day delivery quantity greater than the preset minimum delivery quantity, and the second area is divided into a plurality of third areas by taking into account a ratio of a same-day delivery quantity greater than the preset minimum delivery quantity. 如請求項1之資訊提供方法,其中將考量同天配送數量小於該預設最小配送數量之一比率而設定細分化數量納入考慮而將該第1區域細分為至少一第2區域,其中將考量同天配送數量小於該預設最小配送數量之一比率而設定細分化數量納入考慮而將該第2區域細分為至少一第3區域。 The information providing method of claim 1, wherein the first region is subdivided into at least one second region by setting a subdivision quantity taking into account a ratio that the same-day delivery quantity is less than the preset minimum delivery quantity, and the second region is subdivided into at least one third region by setting a subdivision quantity taking into account a ratio that the same-day delivery quantity is less than the preset minimum delivery quantity. 如請求項3之資訊提供方法,其中上述配送路線係如下之路線:於考慮上述地區之配送數量而確定之上述細分化單位為上述第2區域或上述第3區域之情形時,複數個第2區域或複數個第3區域中配送員之路徑間之移動所需之時間小於臨界值。 The information provision method of claim 3, wherein the above-mentioned delivery route is the following route: when the above-mentioned subdivision unit determined by considering the delivery quantity of the above-mentioned area is the above-mentioned second area or the above-mentioned third area, the time required for the delivery personnel to move between the routes of multiple second areas or multiple third areas is less than the critical value. 如請求項2之資訊提供方法,其中上述熟悉度係基於上述第1區域、上述第2區域及上述第3區域之配送員之配送次數而確定。 The information provision method of claim 2, wherein the above-mentioned familiarity is determined based on the number of deliveries made by the delivery personnel in the above-mentioned first area, the above-mentioned second area, and the above-mentioned third area. 如請求項1之資訊提供方法,其中上述至少一個配送員之工作時間係自上述第1時間去除上述配送員無法配送之預設時間所得之時間。 The information providing method of claim 1, wherein the working time of the at least one delivery person is the time obtained by subtracting the preset time during which the delivery person is unable to deliver from the first time. 一種可由電腦讀取之非暫時性記錄媒體,其記錄有用以於電腦中實行請求項1之方法之程式。 A non-transitory recording medium readable by a computer, which records a program for implementing the method of claim 1 in a computer. 一種電子裝置,其包括:通信部;記憶體;及控制部,其確認與可於第1時間內在營地執行配送作業之至少一個配送員相關之資訊,確認針對該營地所負責之地區內所包含之至少一第1區域之各者或是自該第1區域所細分之至少一第2區域之一預設最小配送數量,確認分配至該至少一第1區域之各者或是該至少一第2區域之同天配送數量,比較分配給各區域之同天配送數量及使用對應於該營地之一預設模型之各區域的該預設最小配送數量,基於比較結果以確定在該第1區域、該第2區域及自該第2區域所細分之一第3區域中針對各配送日期而可變之一細分化單位;基於該細分化單位以細分各區域,並確定負責各區域之一配送員,基於預設模型提供分配給各配送員之一配送數量之資訊,於上述第1時間內分配給上述營地之一總配送數量超過上述營地內各地區分配給上述配送員執行配送任務之一總配送數量時,分配一剩餘配送數量給一第2時間及一第3時間之其中之一;在分配給上述營地之上述總配送數量中確認預定配送到一同一配送地址之物品;及在上述第2時間與上述第3時間中管理預定同時配送到該同一配送地址之物品;其中上述預設模型係考慮包含上述至少一個配送員之工作時間、訂 單密度、配送路線、上述至少一個配送員對上述地區之熟悉度及上述至少一個配送員類型之因素,基於事先統計而設定配送員每小時可執行之配送數量之模型,其中當上述至少一個配送員負責之一區域內所包含之一第一建築物與一第二建築物被預訂複數個配送時,上述訂單密度係考慮上述第一建築物與上述第二建築物之屬性而設定不同的加權值來確定,其中於確定每一配送員每小時執行之配送數量時,藉由對每一配送員設定不同薪水比率來確定上述配送員類型,其中上述因素係於上述營地之上述預設模型中及於其他營地之一預設模型中均等地考慮,且上述其他營地中上述因素之加權值係與上述營地中上述因素之加權值不同地設定,以反應上述其他營地之特性,其中對應於上述第1區域之最小配送數量係基於上述第1區域中過去配送統計所設定之一值,且對應於上述第2區域之最小配送數量係基於上述第2區域中過去配送統計所設定之一值。 An electronic device includes: a communication unit; a memory; and a control unit, which confirms information related to at least one delivery person who can perform delivery operations at a camp within a first time, confirms a preset minimum delivery quantity for each of at least one first area included in the area responsible for the camp or at least one second area divided from the first area, confirms the same-day delivery quantity allocated to each of the at least one first area or the at least one second area, compares the same-day delivery quantity allocated to each area with the preset minimum delivery quantity of each area using a preset model corresponding to the camp, and determines the first area, the second area, and the second area based on the comparison result. a variable subdivision unit for each delivery date in the area and a third area subdivided from the second area; subdividing each area based on the subdivision unit, and determining a delivery person in charge of each area, providing information on a delivery quantity allocated to each delivery person based on a preset model, and when a total delivery quantity allocated to the above-mentioned campsite during the above-mentioned first time exceeds a total delivery quantity allocated to the above-mentioned delivery person in each area in the above-mentioned campsite to perform a delivery task, allocating a remaining delivery quantity to one of a second time and a third time; confirming items scheduled to be delivered to a same delivery address from the above-mentioned total delivery quantity allocated to the above-mentioned campsite; and In the third time, the items scheduled to be delivered to the same delivery address are managed; wherein the preset model is a model that sets the number of deliveries that can be performed by the deliveryman per hour based on prior statistics, taking into account factors including the working hours of the at least one deliveryman, order density, delivery route, familiarity of the at least one deliveryman with the above area, and the type of the at least one deliveryman; wherein when a first building and a second building included in an area that the at least one deliveryman is responsible for are scheduled for multiple deliveries, the order density is determined by setting different weighted values in consideration of the attributes of the first building and the second building; wherein in When determining the number of deliveries performed per hour by each deliveryman, the above deliveryman type is determined by setting different salary ratios for each deliveryman, wherein the above factors are equally considered in the above default model of the above camp and in one of the default models of other camps, and the weighted values of the above factors in the above other camps are set differently from the weighted values of the above factors in the above camps to reflect the characteristics of the above other camps, wherein the minimum delivery quantity corresponding to the above first area is a value set based on past delivery statistics in the above first area, and the minimum delivery quantity corresponding to the above second area is a value set based on past delivery statistics in the above second area. 如請求項8之電子裝置,其中將考量同天配送數量大於該預設最小配送數量之一比率而設定細分化數量納入考慮而將該第1區域細分為複數個第2區域,其中將考量同天配送數量大於該預設最小配送數量之一比率而設定細分化數量納入考慮而將該第2區域細分為複數個第3區域。 As in the electronic device of claim 8, the first area is divided into a plurality of second areas by taking into account a ratio of the same-day delivery quantity being greater than the preset minimum delivery quantity, and the second area is divided into a plurality of third areas by taking into account a ratio of the same-day delivery quantity being greater than the preset minimum delivery quantity.
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