TW202420168A - Electronic apparatus and information management method thereof - Google Patents

Abstract

An information management method for an electronic device is disclosed. The information management method may comprise the steps of: providing a first page on which a delivery-related state corresponding to at least one piece of order information is managed; providing, in a predetermined region of the first page, a worker state corresponding to at least one worker related to picking work and delivery work; and allocating the at least one piece of order information displayed on the first page to a worker selected by considering the worker state.

Description

Electronic device and information management method thereof

The present invention relates to an information management method implemented in an electronic device.

Users can use the application installed on the user's terminal to search for items and purchase them. Therefore, each service provider manages its own application. Users can use the application provided by each service provider to purchase items online. As mentioned above, the online item purchase rate is gradually increasing.

When information is managed and processed efficiently during the delivery of items purchased by users, the work efficiency can be further improved. For example, when accepting multiple orders, multiple order information is generated. If the related information can be processed efficiently, the business efficiency of the manager who manages multiple order information can be improved. In addition, when re-delivery is required due to incorrect delivery, there was previously the inconvenience of manual processing in management. Therefore, when order information as the object of re-delivery is generated and managed based on the existing order information, the business convenience of the manager can be improved. Furthermore, if relevant information is provided after the order information is assigned to the delivery person, there is a problem that the delivery person takes time to prepare various matters required for delivery based on the relevant information. Therefore, when the relevant information is provided immediately after the order is accepted, the delivery person can confirm various matters required for delivery in advance, thereby enabling quick delivery and improving business efficiency.

That is, when business efficiency is improved, products can be delivered to customers more efficiently, quickly and accurately than competing companies, thereby increasing user purchase rates. Therefore, a lot of research is being conducted to improve the efficiency of work processing.

Therefore, in order to improve operational efficiency, a technology that can efficiently manage information during the delivery process is needed.

[The problem the invention is trying to solve]

The disclosed embodiment intends to disclose an electronic device and its information management method. The technical issues to be realized by this embodiment are not limited to the technical issues described above, and other technical issues can be inferred based on the following embodiments. [Technical means to solve the problem]

According to the first embodiment, the information management method of the electronic device may include the following steps: providing a first page, which is used to manage the delivery-related status corresponding to at least one order information; providing an operator status corresponding to at least one operator in a fixed area of the above-mentioned first page, and the at least one operator is related to the pickup operation and the delivery operation; and considering the above-mentioned operator status, allocating at least one order information displayed in the above-mentioned first page to the selected operator.

According to an embodiment, the information management method of the electronic device may be characterized in that the delivery-related status includes the first identification information corresponding to the order information, the delivery address, the number of items, the order type, the operation status and the time information.

According to an embodiment, the information management method of the electronic device may further include the following steps: when the first identification information is selected, a second page including order details corresponding to the first identification information is provided.

According to an embodiment, the information management method of the electronic device may be characterized in that the delivery-related status further includes second identification information, and the second identification information corresponds to a re-delivery object generated due to erroneous delivery.

According to an embodiment, the order information corresponding to the second identification information may include information of an item selected from at least one item included in the order information confirmed before the wrong delivery is performed.

According to an embodiment, the information management method of the electronic device may be characterized in that the size of the fixed area providing the operator status may be adaptively adjusted.

According to an embodiment, the step of providing the above-mentioned first page may include the following steps: when the above-mentioned delivery address is selected, the estimated route and estimated delivery time corresponding to the above-mentioned order information are displayed on the map of the first page.

According to an embodiment, the information management method of the electronic device may be characterized in that the predicted route and the estimated delivery time are confirmed when approving the order information before being allocated to the operator.

According to an embodiment, the above-mentioned allocation step may include the following steps: confirming the first order information selected from at least one order information displayed on the above-mentioned first page; based on the above-mentioned first order information, displaying the area that can be delivered within the preset time.

According to the embodiment, the step of displaying the area that can be delivered within the preset time based on the above-mentioned first order information may include the following steps: confirming at least one second order information within the above-mentioned area; instructing the selected above-mentioned operator to deliver according to the above-mentioned second order information after the above-mentioned first order information.

According to an embodiment, the information management method of the above-mentioned electronic device may be characterized in that: the above-mentioned operator status includes the number of operators assigned to the above-mentioned pickup operation, the number of operators who can be assigned to the above-mentioned pickup operation, the number of operators assigned to the above-mentioned delivery operation, the number of operators who can be assigned to the above-mentioned delivery operation, and the number of operators who are returning after completing the above-mentioned delivery.

According to the embodiment, the step of assigning the above-mentioned operations to the operators may include the following steps: assigning the order information predicted to complete the above-mentioned pickup operation in at least one order information displayed on the above-mentioned first page to the operators selected in sequence from the operators who can be assigned to the above-mentioned delivery operation.

According to an embodiment, the step of allocating to the above-mentioned operators may include the following steps: when there is no operator that can be allocated to the above-mentioned delivery operation, the allocation is performed considering the order of the operators who are returning after completing the delivery.

According to the second embodiment, the electronic device may include: a communication unit; a memory; and a control unit (controller), which provides a first page, which manages the delivery-related status corresponding to at least one order information, and provides an operator status corresponding to at least one operator in a fixed area of the above-mentioned first page. The at least one operator is related to the pickup operation and the delivery operation. Taking into account the above-mentioned operator status, at least one order information displayed in the above-mentioned first page is allocated to the selected operator.

According to the third embodiment, the computer-readable recording medium includes a non-transitory recording medium, and the non-transitory recording medium records a program for executing the above method in a computer.

Specific matters of other embodiments are included in the detailed description and drawings. [Effects of the invention]

According to the present invention, the business efficiency of the manager who manages the order information generated corresponding to multiple orders can be improved. In addition, in the case of a situation where redelivery is required due to an erroneous delivery, the order information as the object of redelivery is generated based on the existing order information and managed, thereby improving the business efficiency of the manager. In addition, before the order information is assigned to the delivery person, the relevant information is provided to the scheduled delivery person immediately after the order is accepted, so that the delivery person can prepare the matters required for delivery in advance, thereby enabling the delivery to be carried out quickly, thereby improving the business efficiency.

The effects of the present invention are not limited to the effects mentioned above, and a person skilled in the art can clearly understand other effects not mentioned according to the description of the scope of the invention patent application.

The terms used in the embodiments are selected as common terms that are currently widely used as much as possible in consideration of the functions of the present invention, but they may differ due to the intentions of technical personnel in the field, precedents, the emergence of new technologies, etc. In addition, in specific cases, there are also terms that the applicant arbitrarily selects. In such cases, their meanings are described in detail in the corresponding description section. Therefore, the terms used in the present invention should be defined based on the meanings of the terms and the overall content of the present invention, rather than simply defined by the names of the terms.

When a component is mentioned in the entire specification as "including" another component, it means that other components are not excluded unless otherwise stated, but other components may be further included. In addition, the terms "...part" and "...module" in the specification refer to a unit that processes at least one function or action, which can be implemented by hardware or software, or by a combination of hardware and software.

The expression "at least one of a, b and c" recorded throughout the specification may include "a alone", "b alone", "c alone", "a and b", "a and c", "b and c" or "a, b and c".

The "terminal" mentioned below can be realized by a computer or a portable terminal connected to a server or other terminal via a network. Here, the computer includes, for example, a notebook computer, a desktop computer, a laptop computer, etc. loaded with a web browser, and the portable terminal is a wireless communication device that ensures portability and mobility, for example, it can include IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution) and other communication terminals, such as smart phones, tablet computers and all types of handheld wireless communication devices.

Hereinafter, the embodiments of the present invention will be described in detail with reference to the attached drawings so that those skilled in the art can easily implement the present invention. However, the present invention can be implemented in many different forms and is not limited to the embodiments described here.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

FIG1 shows a system according to an embodiment.

Referring to FIG. 1 , the system may include an electronic device 10, a terminal 1 20, a terminal 2 30, a terminal 3 40, and a network 50. The electronic device 10 may provide information related to the sale and delivery of goods through an application. At this time, the electronic device may provide different applications provided to pickup operators during the delivery process, applications provided to delivery operators, and applications provided to users such as consumers. For example, pickup operators may use terminal 1 20 to connect to the provided application and perform related operations, delivery operators may use terminal 2 30 to connect to the provided application and perform related operations, and consumers may use terminal 3 40 to connect to the provided application and order goods.

Terminal 1 20, terminal 2 30, and terminal 3 40 are only examples, and the scope of the rights of this specification is not limited thereto. The system shown in FIG1 only shows the components related to this embodiment. Therefore, those with common sense in the technical field related to this embodiment can understand that in addition to the components shown in FIG1, other common components can be further included.

The electronic device 10 and the terminal 1 20, the terminal 2 30 and the terminal 3 40 can communicate with each other in the network 50. The network 50 may include a local area network (LAN), a wide area network (WAN), a value-added network (VAN), a mobile radio communication network, a satellite communication network and combinations thereof, and the network is a comprehensive data communication network that enables the network components shown in FIG. 1 to communicate with each other smoothly, and may include a wired Internet, a wireless Internet and a mobile wireless communication network. Wireless communication includes, for example, Wi-Fi, Bluetooth, Bluetooth low energy, Zigbee, WFD (Wi-Fi Direct), UWB (ultra wideband), infrared communication (IrDA), NFC (Near Field Communication), etc., but is not limited thereto.

The electronic device 10 can provide all information related to the item to sell the item to the user, and can be included in a server that provides information related to the item. In order to manage the order and delivery related status of a large number of items, the electronic device 10 needs to perform information management efficiently.

For example, the electronic device 10 can efficiently manage the delivery-related status corresponding to the order information through the order monitoring page. At this time, the predicted route to the delivery address and the estimated delivery time are displayed on the map, so that the manager can efficiently confirm the relevant information. In addition, in the case of a situation where redistribution is required due to an erroneous delivery, the information used for redistribution was previously processed manually, which is inefficient and has a high possibility of errors. However, the order information that becomes the object of redistribution is managed in the electronic device 10 through the order monitoring page, so the redistribution process can be accurately performed. In this process, the electronic device 10 can manage the historical information related to the redistribution process using the identification information that can confirm the order information that becomes the object of redistribution.

The following describes a specific process of efficiently managing relevant information of the electronic device 10 during the ordering and delivery process.

FIG. 2 is a diagram for illustrating an order monitoring page according to an embodiment.

2, the electronic device can manage a page for monitoring order information for the area in charge of camp 1. In addition to camp 1, the electronic device can also select multiple other camps and manage a page for monitoring order information for the areas in charge of each camp.

Area 210 is a map showing the area in charge of camp 1. The map can be enlarged or reduced according to the selection of the icon displayed on the lower right. The location information displayed on the map corresponds to each order information. For example, when the location information is selected, the identification information C related to the corresponding order information can be activated.

Area 220 may be displayed in a fixed area of the order monitoring page. At this time, the size of area 220 may be adjusted adaptively. Area 220 may include: area 221, which provides a time filtering function; area 222, which provides information of uncompleted order information; and area 223, which provides information of the status of operators working in camp 1. At this time, the size of each area 221, 222, 223 may be adjusted adaptively.

Area 221 can provide the following function: filter whether the preset time has passed since the order was accepted. In this case, if the preset time has not been exceeded, "On time (ON_TIME)" can be displayed in area 235. The preset time can be determined by considering the status of the workers working in camp 1. For example, when the number of workers is large, the preset time can be relatively reduced, and when the number of workers is small, the preset time can be relatively increased. For example, when the preset time is set to 15 minutes based on 16:49 pm on April 5 (Tuesday), if it has not exceeded 15 minutes since the order information was accepted, "On time" can be displayed in area 235. When other icons other than "On Time" are displayed, the icon indicates that the order information has exceeded the preset time and can be processed according to the priority order for pickup and delivery.

Area 222 may provide information about uncompleted order information. For example, as shown in area 222, the uncompleted order information in camp 1 may be 1 item in the process of picking up, 2 items in the process of delivering, and 0 items waiting for picking up and 0 items waiting for delivering. Area 230 is an area that provides detailed information related to the uncompleted order information. Identification information A and B are in the process of delivering, and identification information C is in the process of picking up, so it can correspond to the information displayed in area 222.

Area 223 may provide information on the status of the operators working in camp 1. For example, as shown in area 223, the operators working in camp 1 may be 2 waiting for pickup, 1 currently picking up, 1 waiting for delivery, 2 currently delivering, and 1 returning after completing delivery.

The electronic device can confirm the order information of the expected completion of the pickup operation from the unfinished order information, and can assign the order information to the operators selected in order from the operators who can be assigned to the delivery operation. Specifically, the order information C of the expected completion of the pickup operation can be assigned to one operator who can be assigned to the delivery operation. When there are multiple operators who can be assigned to the delivery operation, the electronic device can assign the delivery operation in order from the longest to the shortest waiting time. Alternatively, when there are no operators who can be assigned to the delivery operation, the electronic device can assign the delivery operation considering the order of the operators who are returning after completing the delivery.

Area 230 may include information about uncompleted order information among orders accepted by campsite 1, and area 240 may include information about completed order information among orders accepted by campsite 1. For example, if delivery of an order accepted by campsite 1 has not yet been completed, the delivery-related status of the order information may be confirmed in area 230, and if delivery has been completed, the delivery-related status of the order information may be confirmed in area 240.

At this time, the delivery-related status may include identification information corresponding to each order information, delivery address, number of items, order type, operation status, time information, and operator information.

The identification information 231 is a unique number that can identify the order information. For example, the identification information A can be a unique number corresponding to the order information A, the identification information B can be a unique number corresponding to the order information B, and the identification information C can be a unique number corresponding to the order information C. The unique number can be generated in the form of only numbers or in the form of a combination of numbers and characters. In this case, the unique number generated in the form of a combination of numbers and characters can be a unique number that is easier to identify than the unique number generated in the form of only numbers.

The delivery address 232 is the information of the delivery address of the order information, and may include, for example, the information of the delivery address 1 of the order information A, the information of the delivery address 2 of the order information B, and the information of the delivery address 3 of the order information C.

The number of items 233 is information on the number of items included in the order information, and may include, for example, information that the number of items included in order information A is D, information that the number of items included in order information B is E, and information that the number of items included in order information C is F.

The operation progress status 234 is information indicating the operation progress status of each order information, for example, order information A is currently in the delivery process, order information B is also currently in the delivery process, and order information C is currently in the pickup process.

The time information included in the delivery-related status includes at least one of the first time information 235 , the second time information 236 , and the third time information 237 .

The first time information 235 may indicate the time that has passed since the order was accepted and whether it has exceeded the preset time. For example, order information A indicates that 11 minutes and 46 seconds have passed since the order was accepted but not exceeding the preset time (e.g., 15 minutes), order information B indicates that 14 minutes and 21 seconds have passed since the order was accepted but not exceeding the preset time (e.g., 15 minutes), and order information C indicates that 12 minutes and 18 seconds have passed since the order was accepted but not exceeding the preset time (e.g., 15 minutes).

The second time information 236 may be the time information measured from the start of the pickup operation to the completion of the pickup operation. For example, order information A and order information B may take 3 minutes and 18 seconds and 1 minute and 44 seconds respectively from the start of the pickup operation to the completion of the pickup operation. Order information C has not completed the pickup operation, so it can be displayed as blank.

The third time information 237 may be the time information measured from the completion of the pickup operation to the completion of the delivery operation. For example, order information A, order information B, and order information C have not yet been delivered, so they may be displayed as blank. When the third time information is measured, the order information may be included in area 240, but not in area 230.

Area 238 may include information of operator 1 who performs the pickup operation, and area 239 may include information of operator 2 who performs the delivery operation. For example, operator 1 who performs the pickup operation of order information A may be G, and operator 2 who performs the delivery operation may be J. In addition, operator 1 who performs the pickup operation of order information B may be H, and operator 2 who performs the delivery operation may be K. In addition, operator 1 who performs the pickup operation of order information C may be I, and the delivery operation has not yet been performed, so it is displayed as blank.

Order types (not shown) can be divided into ordinary delivery and special delivery. Special delivery can be a delivery type set in a way that the delivery operator only delivers one order information, and ordinary delivery is a delivery type set in a way that the delivery operator can deliver multiple order information. For example, in the case where the order type of the order information is special delivery, the delivery operator must return to the camp after completing the delivery of only the order information, and in the case where the order type of the order information is ordinary delivery, the delivery operator can deliver multiple order information in addition to the order information.

According to the embodiment, unlike order information A and order information B, order information C may be order information that becomes a target for redelivery due to erroneous delivery. That is, when delivery is completed and a erroneous delivery related to order information X included in area 240 is accepted, the electronic device may generate order information C based on order information X. At this time, order information C and order information X may share more information such as the delivery address. For example, when a part of the items related to order information X is missing, the electronic device may generate order information C including only the missing items based on order information X. In addition, when the delivery operator who should be assigned order information C has erroneous delivery items related to order information X, the electronic device may instruct them to be collected.

FIG. 3 is a diagram for illustrating a predicted path and an estimated delivery time corresponding to order information according to an embodiment.

Referring to FIG. 3 , when an address corresponding to the order information is selected, the electronic device may display the estimated route from location 1 to the address and the estimated delivery time on the map. For example, when address 2 corresponding to order information B is selected, the electronic device may display the estimated route 211 from location 1 to address 2 and the estimated delivery time (15 minutes) on the map.

At this time, the predicted route and estimated delivery time can be confirmed when the order information is approved before the delivery operation is assigned to the delivery operator. For example, the predicted route and estimated delivery time corresponding to order information B can be confirmed when order information B is accepted and approved before the delivery operation is assigned to the delivery operator K. That is, even if order information B is in the pickup operation before the delivery operation, the predicted route and estimated delivery time to address 2 can be confirmed.

According to the embodiment, the electronic device can predict the operator to whom the order information is assigned by considering the operator's status, and when approving the order information, the predicted route and the estimated delivery time can be transmitted to the operator in advance. Compared with receiving the predicted route and the estimated delivery time after the delivery operation is assigned to the delivery operator, even before the delivery operation is assigned, when receiving the predicted route and the estimated delivery time, multiple matters can be prepared in advance for the delivery, so that the delivery can be performed more efficiently.

Fig. 4 is a diagram for explaining a process of allocating a plurality of order information to a delivery operator in one embodiment, based on the premise that the order information 2 described in Fig. 3 is allocated to the delivery operator.

Referring to FIG. 4 , address 2 corresponding to order information 2 may be first location information. The electronic device can display at least one location information included in the area within radius R on a map based on the first location information. For example, the electronic device can display second location information, third location information, and fourth location information included in the area within radius R on a map based on the first location information.

At this time, the radius R may correspond to the following area: the delivery operator can deliver within a fixed time based on the first location information. That is, the delivery operator can deliver to the location information (e.g., the second location information, the third location information, and the fourth location information) within the radius R within a fixed time (e.g., 10 minutes) based on the first location information, and cannot deliver to the location information outside the radius R within the fixed time (e.g., 10 minutes).

Here, the radius R can be changed at each time by considering the traffic information at different times. For example, during a period of heavy traffic, the radius R that can be delivered within a fixed time (e.g., 10 minutes) will be reduced, and during a period of light traffic, the radius R that can be delivered within a fixed time (e.g., 10 minutes) will be expanded. This reflects the following characteristics: when the delivered items are time-sensitive items, faster delivery is required.

After completing the delivery to the first location information, the electronic device may instruct the delivery operator to further deliver to at least one location information within the radius R. Specifically, after completing the delivery to the first location information, the electronic device may instruct the delivery operator to further deliver to the second location information.

Alternatively, after completing the delivery to the first location information, the electronic device may instruct the delivery operator to deliver in the order of the second location information, the third location information, and the fourth location information. At this time, the location information delivered after the first location information may determine the second location information according to the order of proximity to the first location information, and the location information delivered after the second location information may determine the third location information according to the order of proximity to the second location information.

FIG. 5 is a diagram for illustrating an order detail page according to an embodiment.

Referring to FIG5, a page including detailed information corresponding to each order can be confirmed. When the identification information is selected in the order monitoring page of FIG2, a page including detailed information corresponding to each identification information can be displayed. For example, when the identification information A is selected in the order monitoring page of FIG2, a page including detailed information of order information A corresponding to the identification information A can be displayed.

At this time, as shown in FIG5, the detailed information may include all information related to the ordering and delivery of the item. For example, the detailed information may include information of the orderer, settlement method, settlement amount, number of items, delivery address, identification number, map, delivery request items, etc. In addition, the detailed information may further include information as shown in FIG5.

FIG6 is a flow chart for illustrating an information management method of an electronic device according to an embodiment. The above description is also applicable here.

6, in step S610, the electronic device may provide a first page, which manages the delivery-related status corresponding to at least one order information. At this time, the first page may be the order monitoring page shown in FIG. 2.

At this time, the delivery-related status may include the first identification information corresponding to the order information, the delivery address, the number of items, the order type, the operation status and time information.

The first identification information may be a unique number corresponding to each order information. For example, identification information A corresponding to order information A may be the first identification information, and identification information B corresponding to order information B may be the first identification information.

When the first identification information is selected, the electronic device may provide a second page, which includes order details corresponding to the first identification information. At this time, the second page may be an order details page as shown in FIG. 5 .

The delivery-related status may further include second identification information corresponding to the re-delivery target due to erroneous delivery. Although FIG. 2 shows the first identification information, the second identification information may be further shown only for the order information corresponding to the re-delivery target due to erroneous delivery. For example, in FIG. 2, when order information C is order information that becomes a re-delivery target due to erroneous delivery, in addition to identification information C as the first identification information, the second identification information may be further shown.

The electronic device can use the second identification information to manage the order information of the mis-delivery, thereby confirming the error operation in the delivery process. Specifically, the second identification information can be used to distinguish the cause of the mis-delivery (for example, missing items, damaged items, and wrong item delivery, etc.) in the order information of the mis-delivery, so that the operations with more errors in the pickup operation and the delivery operation can be confirmed in the camp and feedback can be provided. For example, the electronic device can provide feedback on the errors that occur in the pickup operation.

The order information corresponding to the second identification information may include information of an item selected from at least one item included in the order information confirmed before the wrong delivery. For example, in FIG. 2 , when delivery is completed and item 4 is missing from items 1, 2, 3, and 4 included in the order information X in area 240, the electronic device may generate order information C including item 4 based on the order information X. At this time, the order information C may share information with the order information X. That is, the order information C and the order information X may share more information of the order details.

The electronic device may instruct the delivery operator assigned the order information corresponding to the second identification information to retrieve the misdelivered item from the delivery address. When the type of misdelivery is an item delivery error, the delivery operator assigned the order information C may be instructed to retrieve the misdelivered item.

Furthermore, when a delivery address is selected on page 1, the electronic device may display the estimated route and estimated delivery time corresponding to the order information on the map on page 1. When address 2 corresponding to order information B is selected, the electronic device may display the estimated route and estimated delivery time to address 2 on the map on page 1 as shown in FIG. 3. In this case, the estimated route and estimated delivery time may be confirmed when approving the order information before allocating it to the delivery operator, so that the delivery operator may confirm the information required for delivery in advance and implement delivery more efficiently.

In step S620, the electronic device may provide a worker status corresponding to at least one worker in a fixed area of the first page, the at least one worker being related to the pickup operation and the delivery operation. At this time, the worker status may include the number of workers assigned to the pickup operation, the number of workers that can be assigned to the pickup operation, the number of workers assigned to the delivery operation, the number of workers that can be assigned to the delivery operation, and the number of workers returning after completing the delivery.

In step S630, the electronic device may assign at least one order information displayed on the first page to the selected operator in consideration of the operator's status.

At this time, the electronic device can assign the order information of at least one order information displayed on the first page that is expected to complete the pickup operation to the operator selected in order from the operators waiting to be assigned to the delivery operation. If there is no operator who can be assigned to the delivery operation, the electronic device can assign the order considering the order of the operators who are returning after completing the delivery.

Alternatively, in the process of allocating to the operator, the electronic device can further allocate multiple order information in addition to the first order information. Specifically, the electronic device can confirm the area that can be delivered within the preset time based on the first order information, and display the corresponding radius R on the map. The electronic device can confirm the second position information included in the radius R and corresponding to at least one second order information. In addition, the electronic device can also confirm the third position information and the fourth position information included in the radius R, and the third position information corresponds to the third order information in addition to the second order information, and the fourth position information corresponds to the fourth order information.

The electronic device can instruct the operator on the delivery order in such a manner that the second order information is delivered after the first order information. At this time, the electronic device can select the second order information close to the first order information and select the third order information close to the second order information to deliver in the order of the first order information - the second order information - the third order information - the fourth order information.

FIG. 7 is a diagram showing a block diagram of an electronic device according to an embodiment.

According to one embodiment, the electronic device 700 may include a communication unit 710, a memory 720, and a controller 730. The electronic device 700 shown in FIG. 7 only shows the components related to the present embodiment. Therefore, those with common sense in the technical field related to the present embodiment can understand that in addition to the components shown in FIG. 7, other common components may be further included. The electronic device 700 may include the contents related to the above-mentioned electronic devices, and the description of the repeated contents is omitted.

The communication unit 710 can send and receive relevant information with the terminal through the network. The control unit 730 can control the overall operation of the electronic device 700 and process data and signals. The control unit 730 can include at least one hardware unit. In addition, the control unit 730 can operate by executing one or more software modules generated by executing the program code stored in the memory 720. The control unit 730 can execute the program code stored in the memory 720 to control the overall operation of the electronic device 700 and process data and signals. In addition, in an embodiment, the control unit 730 can include at least one processor.

The control unit 730 can provide the first page, which manages the delivery-related status corresponding to at least one order information, and provides the operator status corresponding to at least one operator in a fixed area of the first page. The at least one operator is related to the pickup operation and the delivery operation. Considering the operator status, at least one order information displayed on the first page is allocated to the selected operator.

The electronic device or terminal of the above embodiment may include a processor, a memory for storing and executing program data, a permanent storage such as a disk drive, a communication port for communicating with external devices, a purchaser interface device such as a touch panel, a key, or a button, etc. The method implemented by the software module or algorithm can be stored in a computer-readable recording medium as a computer-readable code or program command that can be executed on the above processor. Here, as computer-readable recording media, there are magnetic storage media (e.g., ROM (read-only memory), RAM (random-Access memory), floppy disk, hard disk, etc.) and optical readable media (e.g., CD-ROM, DVD: Digital Versatile Disc)). Computer-readable recording media are distributed in computer systems connected to the network, so that computer-readable codes can be stored and executed in a distributed manner. The media can be read by the computer, stored in the memory, and executed in the processor.

The present embodiment may be represented by a functional block structure and various processing steps. Such functional blocks may be implemented by different numbers of hardware and/or software structures that perform specific functions. For example, the embodiment may be implemented by an integrated circuit structure that can perform various functions such as memory, processing, logic, look-up tables, etc. through the control of one or more microprocessors or other control devices. The components may be executed by software programs or software components. Similarly, the present embodiment includes algorithms implemented by a combination of data structures, programs, routines or other programs, and can therefore be implemented by programming or scripting languages such as C, C++, Java and assemblers. In terms of functions, it can be implemented by algorithms executed in one or more processors. In addition, the present embodiment can use the prior art to perform electronic environment settings, signal processing and/or data processing. The terms "mechanism", "component", "mechanism", "structure" and the like can be used broadly and are not limited to mechanical and physical structures. The above terms can be associated with a processor and include the meaning of a series of processes (routines) of software.

The above embodiment is only an example, and other embodiments may be implemented within the scope of the invention application described below.

10: Electronic device 20: Terminal 1 30: Terminal 2 40: Terminal 3 50: Network 210: Area 211: Predicted path 220: Area 221: Area 222: Area 223: Area 230: Area 231: Identification information 232: Delivery address 233: Number of items 234: Operation status 235: First time information 236: Second time information 237: Third time information 238: Area 239: Area 240: Area 700: Electronic device 710: Communication unit 720: Memory 730: Control unit S610: step S620: step S630: step

FIG. 1 is a diagram showing a system of an embodiment. FIG. 2 is a diagram for illustrating an order monitoring page of an embodiment. FIG. 3 is a diagram for illustrating a predicted path and an estimated delivery time corresponding to order information of an embodiment. FIG. 4 is a diagram for illustrating a process of allocating a plurality of order information to a delivery operator of an embodiment. FIG. 5 is a diagram for illustrating an order detail page of an embodiment. FIG. 6 is a flowchart for illustrating an information management method of an electronic device of an embodiment. FIG. 7 is a diagram showing a block diagram of an electronic device of an embodiment.

210: Area

220: Area

221: Area

222: Area

223: Area

230: Area

231: Identification information

232: Delivery address

233: Number of items

234: Operation status

235: First time information

236: Second time information

237: 3rd time information

238: Region

239: Region

240: Area

Claims (15)

An information management method, which is performed by an electronic device, includes the following steps: Providing a first page, the first page is for managing the delivery-related status corresponding to at least one order information; Providing an operator status corresponding to at least one operator in a fixed area of the first page, the at least one operator is related to the pickup operation and the delivery operation; and Considering the operator status, at least one order information displayed on the first page is assigned to the selected operator. As in the information management method of claim 1, the delivery-related status includes the first identification information corresponding to the order information, the delivery address, the number of items, the order type, the operation status and the time information. The information management method of claim 2 further includes the following steps: When the first identification information is selected, a second page including order details corresponding to the first identification information is provided. As in the information management method of claim 2, the above-mentioned delivery-related status further includes second identification information, and the second identification information corresponds to the re-delivery object generated due to erroneous delivery. An information management method as claimed in claim 4, wherein the order information corresponding to the second identification information includes item information selected from at least one item included in the order information confirmed before the erroneous delivery. As in the information management method of claim 1, the size of the fixed area providing the above-mentioned operator status can be adaptively adjusted. The information management method of claim 2, wherein the step of providing the above-mentioned first page includes the following steps: When the above-mentioned delivery address is selected, the predicted route and estimated delivery time corresponding to the above-mentioned order information are displayed on the map of the first page. As in the information management method of claim 7, the predicted route and the estimated delivery time are confirmed when approving the order information before being allocated to the operator. In the information management method of claim 1, the allocation step may include the following steps: Confirming the first order information selected from at least one order information displayed on the first page; Based on the first order information, displaying the area that can be delivered within the preset time. As in the information management method of claim 9, the step of displaying the area that can be delivered within the preset time based on the above-mentioned first order information includes the following steps: Confirming at least one second order information in the above-mentioned area; Instructing the selected operator to deliver according to the above-mentioned second order information after the above-mentioned first order information. An information management method as in claim 1, wherein the above-mentioned operator status includes the number of operators assigned to the above-mentioned pickup operation, the number of operators who can be assigned to the above-mentioned pickup operation, the number of operators assigned to the above-mentioned delivery operation, the number of operators who can be assigned to the above-mentioned delivery operation, and the number of operators who are returning after completing the above-mentioned delivery. As in the information management method of claim 11, the step of assigning the above-mentioned operators includes the following steps: Assigning the order information predicted to complete the above-mentioned pickup operation in at least one order information displayed on the above-mentioned first page to the operators selected in order from the operators who can be assigned to the above-mentioned delivery operation. As in the information management method of claim 12, the step of allocating the above-mentioned workers includes the following steps: If there is no worker who can be allocated to the above-mentioned delivery operation, the order of the workers who are returning after completing the delivery is considered for allocation. A non-transitory computer-readable recording medium records a program for executing the method of claim 1 in a computer. An electronic device, comprising: a communication unit; a memory; and a control unit, which provides a first page, the first page is for managing the delivery-related status corresponding to at least one order information, provides an operator status corresponding to at least one operator in a fixed area of the first page, the at least one operator is related to the pickup operation and the delivery operation, and allocates at least one order information displayed on the first page to the selected operator in consideration of the operator status.