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SE9702480L - Improvements to, or with respect to, information collection and distribution systems - Google Patents

Improvements to, or with respect to, information collection and distribution systems

Info

Publication number
SE9702480L
SE9702480L SE9702480A SE9702480A SE9702480L SE 9702480 L SE9702480 L SE 9702480L SE 9702480 A SE9702480 A SE 9702480A SE 9702480 A SE9702480 A SE 9702480A SE 9702480 L SE9702480 L SE 9702480L
Authority
SE
Sweden
Prior art keywords
company
information
system users
selling
customer care
Prior art date
Application number
SE9702480A
Other languages
Swedish (sv)
Other versions
SE9702480D0 (en
SE509927C2 (en
Inventor
Lennart Isaksson
Sven Lindstroem
Original Assignee
Telia Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telia Ab filed Critical Telia Ab
Priority to SE9702480A priority Critical patent/SE509927C2/en
Publication of SE9702480D0 publication Critical patent/SE9702480D0/en
Priority to PCT/SE1998/001158 priority patent/WO1999000756A1/en
Priority to EEP199900610A priority patent/EE03535B1/en
Priority to EP98929998A priority patent/EP0992013A1/en
Publication of SE9702480L publication Critical patent/SE9702480L/en
Publication of SE509927C2 publication Critical patent/SE509927C2/en
Priority to NO19996419A priority patent/NO320581B1/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Landscapes

  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Electrotherapy Devices (AREA)

Abstract

A system, and method, for collecting and distributing information using an electronic medium, such as the Internet, and, in particular, a system and method for providing a customer care servie (CCS) to system users, in which information on a company offering products and/or services for sale, using the Internet, is distributed to system users (consumers), on request, and in which the distributed information is based on information, collected from system users, relating to those of the selling companies from whom products and/or services have been obtained by the system users. The collected information relates to each system user's trading experiences with the selling companies and facilitates the provision of a customer care service to system users. The customer care service if offered by a CCS operator in collaboration with the selling companies, and enables a selling company to represent itself as a reliable and responsible supplier through use of statistics from actual customers' experiences of the company. Since all the advertising is handled by an independent third party company, the customer care service gives a selling company the opportunity to advertise itself as a reliable and responsible supplier, on the basis of statistics derived from actual customers experiences of the company.
SE9702480A 1997-06-27 1997-06-27 Improvements to, or with respect to, information collection and distribution systems SE509927C2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
SE9702480A SE509927C2 (en) 1997-06-27 1997-06-27 Improvements to, or with respect to, information collection and distribution systems
PCT/SE1998/001158 WO1999000756A1 (en) 1997-06-27 1998-06-16 Improvements in, or relating to, systems for collecting and distributing information
EEP199900610A EE03535B1 (en) 1997-06-27 1998-06-16 Improvements to or related to information collection and distribution systems
EP98929998A EP0992013A1 (en) 1997-06-27 1998-06-16 Improvements in, or relating to, systems for collecting and distributing information
NO19996419A NO320581B1 (en) 1997-06-27 1999-12-23 Improvements to, or related to, the system for collecting and distributing information

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE9702480A SE509927C2 (en) 1997-06-27 1997-06-27 Improvements to, or with respect to, information collection and distribution systems

Publications (3)

Publication Number Publication Date
SE9702480D0 SE9702480D0 (en) 1997-06-27
SE9702480L true SE9702480L (en) 1998-12-28
SE509927C2 SE509927C2 (en) 1999-03-22

Family

ID=20407552

Family Applications (1)

Application Number Title Priority Date Filing Date
SE9702480A SE509927C2 (en) 1997-06-27 1997-06-27 Improvements to, or with respect to, information collection and distribution systems

Country Status (5)

Country Link
EP (1) EP0992013A1 (en)
EE (1) EE03535B1 (en)
NO (1) NO320581B1 (en)
SE (1) SE509927C2 (en)
WO (1) WO1999000756A1 (en)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6961712B1 (en) 1996-10-25 2005-11-01 Ipf, Inc. Consumer product information request (CPIR) enabling servlets and web-based consumer product information catalogs employing the same
US6625581B1 (en) 1994-04-22 2003-09-23 Ipf, Inc. Method of and system for enabling the access of consumer product related information and the purchase of consumer products at points of consumer presence on the world wide web (www) at which consumer product information request (cpir) enabling servlet tags are embedded within html-encoded documents
US7516094B2 (en) 1996-10-25 2009-04-07 Ipf, Inc. Internet-based system for managing and delivering consumer product information to consumers at web-based retailer store sites on the world wide web (WWW), using consumer product information (CPI) requesting and graphical user interface (GUI) display subsystems, driven by server-side components embodying universal product numbers (UPNs) and driven by UPN/URL links managed by product manufacturer team members and/or their agents
KR100543768B1 (en) 1996-10-25 2006-01-23 아이피에프 인코포레이션 System and method for managing and serving consumer product related information over the internet
US7089199B2 (en) 1997-10-27 2006-08-08 Metrologic Instruments, Inc. System for and method of managing and delivering manufacturer-specified consumer product information to consumers in the marketplace
US6959286B2 (en) 1997-10-27 2005-10-25 Ipf, Inc. Method and system for searching a dynamically updated database of UPN/TM/PD and URL data links
RU2209464C2 (en) * 2001-06-06 2003-07-27 Закрытое акционерное общество "МедиаЛингва" Method for access to internet resources

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5592375A (en) * 1994-03-11 1997-01-07 Eagleview, Inc. Computer-assisted system for interactively brokering goods or services between buyers and sellers

Also Published As

Publication number Publication date
NO320581B1 (en) 2005-12-27
SE9702480D0 (en) 1997-06-27
NO996419L (en) 1999-12-27
SE509927C2 (en) 1999-03-22
EE03535B1 (en) 2001-10-15
NO996419D0 (en) 1999-12-23
WO1999000756A1 (en) 1999-01-07
EE9900610A (en) 2000-08-15
EP0992013A1 (en) 2000-04-12

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Legal Events

Date Code Title Description
NUG Patent has lapsed