JP2018169741A - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

An information processing apparatus and the like that can determine the validity of a consenter when a predetermined contract is concluded. An information processing apparatus according to an embodiment of the present invention includes a receiving unit that receives a request for contract request by a first user who desires a predetermined contract, a first terminal of the first user based on the request, Alternatively, in a transmission unit that transmits a message to a second terminal of a second user who is an agreeer of a predetermined contract and a website accessed by the second terminal of the second user based on the message, the predetermined contract A processing unit that supports the input of attribute information related to the consenter necessary for the consent of the user, and a transmission unit that uses the information input by the second user based on the support of the input processing unit as a third terminal of a store that makes a predetermined contract Send to. [Selection] Figure 1

Description

  The present invention relates to an information processing apparatus, an information processing method, and an information processing program capable of executing processing related to a contract.

  Conventionally, when a contract with a restricted act person such as a minor is to be concluded, an agreement regarding the contract has been obtained from a legal representative such as a parental authority using a user terminal. For example, Patent Document 1 describes a method for obtaining consent from a legal representative such as a parental authority regarding provision of an information communication service to a person with restricted behavior such as a minor. In the method described in Patent Document 1, a document describing conditions is automatically and directly presented to a legal representative terminal that is different from a terminal such as a minor, and the relevant condition is determined from the legal representative terminal. We have obtained consent to the contents of the document.

Japanese Patent Laying-Open No. 2015-158856

  Here, when obtaining consent from a legal representative for a given contract, it is necessary to confirm whether or not the legal representative seeking consent is appropriate as a consenter, so various information regarding the legal representative is obtained. There is a need. However, the invention described in Patent Document 1 only obtains consent for the contents of the presented document, and there is a problem that the validity as a legal representative cannot be determined.

  In view of the above problems, an object of the present invention is to provide an information processing apparatus, an information processing method, and an information processing program that can determine the validity of a consenter when a predetermined contract is concluded. .

  An information processing apparatus according to an embodiment of the present invention includes a receiving unit that receives a request for a contract by a first user who desires a predetermined contract, and a first terminal of the first user or a predetermined contract based on the request. Necessary for consenting to a predetermined contract in the transmitting unit that transmits a message to the second terminal of the second user who is the consenter and the website accessed from the first terminal or the second terminal based on the message The processing unit that supports the input of the attribute information regarding the consenter and the transmission unit transmit the information input by the second user based on the support of the processing unit to the third terminal of the store that makes a predetermined contract. .

  In the information processing apparatus according to the embodiment of the present invention, the transmission unit transmits a first message including a passcode to the first terminal of the first user, and the processing unit transmits the web from the first terminal or the second terminal. When receiving access to the site, access to the website may be permitted in response to confirming the input of the passcode included in the first message.

  In the information processing apparatus according to the embodiment of the present invention, the transmission unit transmits attribute information about the consenter necessary for consent to a predetermined contract input from the first terminal of the first user or the third terminal of the store on the website. , Transmitted to the second terminal of the second user, and the receiving unit may receive, from the second terminal of the second user, information indicating that the attribute information regarding the consenter necessary for consent of the predetermined contract is accepted. .

  In the information processing apparatus according to the embodiment of the present invention, the transmission unit stores attribute information related to the consenter necessary for consenting to the predetermined contract as information regarding the predetermined contract as information input by the second user. May be sent to.

  In the information processing apparatus according to the embodiment of the present invention, the transmission unit requests an authentication request for requesting authentication of the second user from a customer database that stores customer data including the relationship between the first user and the second user. And the processing unit may determine whether to permit the first terminal or the second terminal to access the website based on the authentication result received from the customer database.

  In the information processing apparatus according to the embodiment of the present invention, the transmitting unit may be configured to provide a predetermined contract to the first terminal or the second terminal when the authentication result received from the customer database authenticates the second user. You may send the message containing the access method to the website for inputting the attribute information regarding the consenter required for consent.

  In the information processing apparatus according to the embodiment of the present invention, the second user is a legal representative of the first user, and the processing unit is based on a message on a website accessed from the first terminal or the second terminal. , It may support the input of attribute information related to legal representatives necessary for consent of a predetermined contract.

  In the information processing apparatus according to an embodiment of the present invention, the second user is a payer for a predetermined contract, and the processing unit is a website accessed from the first terminal or the second terminal based on the message. , It may support the input of attribute information related to the payment holder necessary for the agreement of a predetermined contract.

  An information processing method according to an embodiment of the present invention includes a receiving step of receiving a request for contract request by a first user who desires a predetermined contract, and a first terminal of the first user or a predetermined contract based on the request. Necessary for consenting to a predetermined contract in the transmission step of transmitting a message to the second terminal of the second user who is the consenter and the website accessed from the first terminal or the second terminal based on the message And a processing step for supporting the input of attribute information related to a consenter. In the transmission step, information input by the second user based on the support of the processing unit is sent to a third terminal of a store that makes a predetermined contract. To send.

  An information processing program according to an embodiment of the present invention includes: a reception function for receiving a request for a contract request by a first user who desires a predetermined contract; and a first terminal of the first user or a predetermined A transmission function for sending a message to the second terminal of the second user who is the contractor of the contract, and a website accessed from the first terminal or the second terminal based on the message, A processing function that supports the input of attribute information related to the consenter necessary for consent, and the information input by the second user based on the support of the processing unit in the transmission function Transmit to 3 terminals.

  According to the present invention, an information processing apparatus, an information processing method, and an information processing program capable of determining the validity of a consenter when a predetermined contract is concluded because the configuration for supporting input of attribute information of the consenter is provided. Can provide.

It is the schematic which shows an example of the content of the contract procedure which concerns on one Embodiment of this invention. It is the schematic which shows an example of the content of the conventional contract procedure. It is a block diagram which shows the structural example of the communication system which concerns on one Embodiment of this invention. It is a block diagram which shows the structural example of the terminal which concerns on one Embodiment of this invention. It is a block diagram which shows the structural example of the WEB server which concerns on one Embodiment of this invention. It is a figure which shows an example of the customer data memorize | stored in customer DB which concerns on one Embodiment of this invention. It is a figure which shows an example of the display screen displayed on the terminal which concerns on one Embodiment of this invention. It is a figure which shows the other example of the display screen displayed on the terminal which concerns on one Embodiment of this invention. It is a figure which shows the other example of the display screen displayed on the terminal which concerns on one Embodiment of this invention. It is a figure which shows the other example of the display screen displayed on the terminal which concerns on one Embodiment of this invention. It is a figure which shows the other example of the display screen displayed on the terminal which concerns on one Embodiment of this invention. It is a figure which shows the other example of the display screen displayed on the terminal which concerns on one Embodiment of this invention. It is a sequence diagram which shows the operation example of the communication system which concerns on one Embodiment of this invention. It is a sequence diagram which shows the other operation example of the communication system which concerns on one Embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a schematic diagram showing an example of the contents of a contract procedure according to an embodiment of the present invention. When the communication system 1 according to an embodiment of the present invention concludes a contract with a person with limited behavior (first user 11) such as a minor, an adult guardian, a guardian, or an assistant. In addition, information regarding consent from a consenter (second user 12) who is a legal representative such as a parental guardian, an adult guardian, a caretaker, or an assistant is received from the terminal 10 possessed by the consenter.

  Here, if a person with limited behavior, such as a minor, guardian, or assistant, signs a contract with another person, the consent of a legal representative such as a parent or guardian or assistant is required. Become. Moreover, since legal guardianship that adult guardians have done with others can be canceled later by adult guardians, it is also important to obtain information that the legal guardian agrees in advance from the adult guardian.

  In this regard, in the past, when a contract was concluded with a person with limited behavior (first user 11), such as a minor, an adult guardian, a guardian, or an assistant, a parent or an adult guardian The consenter (second user 12) who is a legal agent such as a caretaker or an assistant has requested a paper-based consent form.

  FIG. 2 is a schematic diagram showing an example of the contents of a conventional contract procedure. As shown in FIG. 2, when the first user 11 who is a restricted activity person makes a predetermined contract, the first user 11 creates a consent document by the second user 12 who is a consenter such as a legal representative ( Fig. 2 (a)), he had brought the written consent to the store. However, if the content of the consent document created by the second user 12 is incomplete, the first user 11 cannot conclude a contract. Therefore, it is necessary for the first user 11 to have the second user 12, who is the consenter, re-create an agreement with the correct content, bring the agreement with the correct content, and visit the store again. Alternatively, the first user 11 needs to have the second user 12 mail a written agreement with the correct contents, and then visit the store again.

  Moreover, the 1st user 11 cannot conclude a contract, when the 1st user 11 comes to a store without bringing a written consent (FIG.2 (b)). Therefore, it is necessary for the first user 11 to have the second user 12, who is the consenter, create a consent form, and bring or mail the consent form with the correct contents to the store again.

  As described above, if the contents of the consent form are incomplete or not brought even though the first user 11 has visited the store, the contract cannot be concluded, and the consent form is re-created or created, I need to visit the store. As a result, there is a possibility that the first user 11 may conclude a contract with another trader or abandon the contract conclusion before coming to the store again. For this reason, it has been a cause of lost opportunities for customer acquisition for a trader who is a counterparty who concludes a contract with the first user 11.

  Therefore, in the communication system 1 according to an embodiment of the present invention, when a predetermined contract is concluded with the person to be consented (first user 11), the consent from the consenter (second user 12) is It can be received from the second terminal 10B of the second user 12. Specifically, as shown in FIG. 1, the first terminal is based on receiving a request for concluding a predetermined contract from the first terminal 10A of the first user 11 or the second terminal 10B of the second user 12. A message is transmitted to 10A and / or the second terminal 10B. The message to be sent includes information about a website where information regarding consent can be entered. Therefore, the second user 12 who is the consenter can access the website using the second terminal 10B, and inputs information necessary for consent (including attribute information related to legal representatives necessary for consent). be able to. In this case, the 2nd user 12 can input the information of right content without shortage by inputting the information required for consent according to the item shown on a website. Therefore, it is possible to reduce the possibility that the information necessary for consent is incomplete. Alternatively, the first user 11 or the like who is the consentee can also input information necessary for consent (including attribute information related to the legal agent necessary for consent) on behalf of the second user 12 who is the consentee. The second terminal 10B can be used to accept information entered on behalf of the proxy.

  When the information necessary for consent (including attribute information related to legal representatives necessary for consent) is input or when consent is obtained, the consent information, which is information regarding consent, makes a predetermined contract. It is transmitted to the store terminal 10 </ b> C, which is a store terminal, and it is possible to conclude a predetermined contract with the first user 11 through the identity confirmation process of the consenter in the store.

  As described above, in the communication system 1 according to the embodiment of the present invention, the second user 12 who is the consenter accepts the information regarding consent or the consent regarding consent from the second terminal 10B of the second user 12. Will be able to. As a result, for example, the first user 11 can come to the store after confirming that the second user 12 has correctly input the information regarding consent. This eliminates the need for the first user 11 to return to the store. Or the 1st user 11 requests | requires the information regarding consent with respect to the 2nd terminal 10B of the said 2nd user 12 from the store at the time of visiting, for example, even when it has not obtained consent beforehand from the 2nd user 12. It becomes possible. As a result, it becomes possible to receive information regarding consent from the second user 12 while the first user 11 is visiting the store, and the first user 11 does not need to return to the store.

  As described above, it is not necessary for the first user 11 to revisit the store, and a predetermined contract can be concluded at the first visit, so there is a possibility of concluding a contract with another supplier or abandoning the contract Can be reduced. Therefore, it becomes possible for a trader who is a partner to conclude a contract with the first user 11 to reliably acquire a customer.

  In the embodiment of the present invention, the predetermined contract may be any contract, and a consentee (first user 11) such as a minor, a guardian, or an assistant, It is desirable that the agreement requires a consent from the legal representative or the like (second user 12). Specifically, the predetermined contract is, for example, a communication contract related to wireless communication. The predetermined contract may be a communication contract (so-called Internet connection contract) related to wired communication, for example. Further, the predetermined contract may be, for example, a contract related to installment sales of mobile terminals. Further, the predetermined contract may be, for example, a contract for payment of a charge regarding a communication contract related to wireless communication or wired communication. Further, the predetermined contract may be, for example, a lease contract, a consumption lease contract, a sales contract with a specific contractor regarding electric power (electricity), or the like. The predetermined contract is not limited to these examples and may be any contract.

  In addition, the communication system 1 according to an embodiment of the present invention is configured such that when the second user 12 pays a fee for a predetermined contract concluded by the first user 11, the second user 12 serves as a payment holder. It can also be applied to obtaining consent forms. In this case, the first user 11 does not need to be a restricted act person such as a minor, a guardian, or an assistant, and can be a contract subject of a predetermined contract without consent of others. There may be. For example, the first user 11 is “a wife (or husband)” and is a contractor of a predetermined contract, but payment of expenses and fees incurred in the predetermined contract (that is, payment of debt) This is a case where “husband (or wife)” who is the user 12 performs. In this case, the communication system 1 acquires information (including attribute information as a consenter) regarding consent as a payment holder from the second user 12. The example of the first user 11 and the second user 12 (an example of a couple) is merely an example, and the first user 11 and the second user 12 may have any relationship. For example, The user 11 may be a “child who is an adult”, and the second user 12 may be “parents”.

  As described above, the communication system 1 includes a configuration for acquiring various consents regarding a predetermined contract (for example, consent as a payment holder) from the second user 12 who is the consenter. As described above, since the communication system 1 has a configuration that supports input of attribute information of the consenter, an information processing apparatus, an information processing method, and an information processing apparatus that can determine the validity of the consenter when a predetermined contract is concluded. An information processing program can be provided.

(Configuration of communication system)
FIG. 3 is a block diagram illustrating a configuration example of the communication system 1 according to the embodiment of the present invention. As illustrated in FIG. 3, the communication system 1 includes a first terminal 10 </ b> A of the first user 11, a second terminal 10 </ b> B of the second user 12, a customer information registration system 2, and a network 3.

  The customer information registration system 2 is a system for a telecommunications carrier to manage customers. As shown in FIG. 3, the customer information registration system 2 includes, for example, a WEB server 21, a customer DB 22, and a store terminal 10C. The customer information registration system 2 is a system for managing information related to wireless communication communication contracts such as communication contracts with customers, inventory management of information terminals, and management of existing customers. The customer information registration system 2 supports customer correspondence at each store by, for example, updating information relating to the communication contract in real time in cooperation with the store terminals 10C of a plurality of stores of the communication carrier. In addition, the customer information registration system 2 manages, for example, information about existing customers, and when other customers related to the existing customers and the customers enter into new communication contracts, authentication of other customers is performed. By doing so, customer support at each store is supported. Note that the customer information registration system 2 is not limited to these examples, and supports various customers in real time by managing and presenting various types of information.

  Moreover, the customer information registration system 2 can provide a website (my page) that can be browsed only by the customer for each of the customers who have signed a contract. Each customer who has signed a contract can confirm information regarding the contract, information regarding payment, and the like. Moreover, the 2nd user 12 who is a legal representative can also register the information regarding the consent to the predetermined contract which the 1st user 11 performs in the website which only the 2nd user 12 can browse. The information regarding consent includes attribute information regarding legal representatives necessary for consenting to a predetermined contract. The attribute information of the legal representative is, for example, the name, date of birth, and address of the legal representative. The attribute information of the legal representative may include other items other than these items. In addition, the information regarding consent may include attribute information regarding the consenter necessary for various consents regarding the predetermined contract (for example, consent as a payment holder). The attribute information of the consenter is, for example, the name, date of birth, and address of the consenter. The attribute information of the consenter may include items other than these items.

  For example, the second user 12 may input attribute information related to a legal representative necessary for consent to a predetermined contract on a website that can be browsed only by the second user 12. In addition, the second user 12 may record the content of “consent” by voice in order to declare consent of a predetermined contract on a website that can be browsed only by the second user 12, for example. . Furthermore, the 2nd user 12 may consent about the attribute information regarding the legal agent required for consent of a predetermined contract which the 1st user 11 or the staff of the store input on behalf. In addition, the 2nd user 12 is the website which can be browsed only by the 2nd user 12 as a consenter who performs various consent (for example, consent as a payment holder) regarding a predetermined contract. You may give consent to input, voice consent, and proxy input.

  As described above, when the second user 12 inputs attribute information related to a legal agent or attribute information related to a consenter necessary for consenting to a predetermined contract on a website that can be browsed only by the second user 12, The staff can conclude the predetermined contract based on the input information, and it is possible to omit the telephone for confirmation of the identity of the second user 12 and the acquisition of the consent form.

  The WEB server 21 has a function of providing a predetermined service to the terminal 10 and executes various processes and controls by executing a predetermined program incorporated in advance. The WEB server 21 provides a user interface and the like to the terminal 10. The WEB server 21 provides, for example, a user interface for supporting input of information regarding consent to the first terminal 10A of the first user 11 and the second terminal 10B of the second user 12.

  The WEB server 21 is, for example, a server device, a supercomputer, a desktop PC, a laptop PC, a tablet, or the like. The WEB server 21 is not limited to these examples, and may be any device as long as it can provide a predetermined service. The WEB server 21 can also be configured by combining a plurality of computer devices.

  The customer DB 22 is a database that manages information about existing customers. The customer DB 22 uses, for example, user identification information (user ID) as subscriber information, user information such as a password, name and address, and information on available services as various information related to existing customers. Information (for example, telephone number) of the communication terminal device that is present is stored. The customer DB 22 is realized by various storage media such as HDD, SSD, and flash memory.

  The network 3 is, for example, a wireless network or a wired network. Specifically, the network 3 includes a wireless LAN (WLAN), a wide area network (WAN), ISDNs (integrated service digital networks), wireless LANs, LTE (long term evolution, LTE-c, LTE-c). 4th generation (4G), 5th generation (5G), CDMA (code division multiple access), and the like. The network 3 is not limited to these examples. For example, the public switched telephone network (PSTN), Bluetooth (Bluetooth (registered trademark)), an optical line, an ADSL (Asymmetric Digital Subscriber satellite), and the like. Communication may be used, and any network may be used. The network 3 may be a combination of these.

  The terminal 10 is a device having a communication function, such as a smartphone, a mobile phone, a mobile router, or a PC (Personal Computer). The terminal 10 may be a smart device (for example, a smart meter or a smart TV), a wearable terminal, or the like. The terminal 10 may be a tablet terminal, a desktop PC, a laptop PC, a book browsing terminal, a VR (Virtual Reality) terminal, or the like, for example. The terminal 10 is not limited to these examples. Any device having a communication function may be used.

  The first terminal 10A of the first user, the second terminal 10B of the second user, and the store terminal 10C of the store can transmit and receive messages to and from each other. Further, the first terminal 10A, the second terminal 10B, and the store terminal 10C can access the WEB server 21, and can browse various WEB pages, input various information, and transmit / receive messages to / from each other. Is possible. Further, the store terminal 10C can access the customer DB 22 via the WEB server 21 or directly, and can browse and transmit / receive various information, transmit a predetermined authentication request, and receive a result.

  Note that the number of terminals 10 included in the communication system 1 is not limited to the example of FIG. 3 and may be any number.

(Terminal configuration)
FIG. 4 is a diagram illustrating a configuration example of the terminal 10 according to the embodiment of the present invention. The terminal 10 includes a control unit 100, a communication unit 101, an input / output unit 102, a display unit 103, a microphone / speaker 104, a camera unit 105, a GPS unit 106, a sensor unit 107, a USIM 108, and a storage. Part 109.

  The communication unit 101 is a communication interface capable of transmitting and receiving messages and the like with other terminals 10, the WEB server 21, and the customer DB 22 via the network 3. The communication unit 101 is a communication interface capable of wireless communication, for example, and includes a function of communicating via a wireless LAN access point and a function of communicating via a wireless communication network such as LTE or CDMA. Also good. The communication unit 101 of the store terminal 10C may include a function that can be connected to the network 3 via an access point arranged in the store. Further, the communication unit 101 of the store terminal 10C may include a function capable of accessing the WEB server 21 and the customer DB 22 via an intranet such as an in-house network provided by a communication carrier. The access point provides communication using a wireless LAN wireless communication system such as Wi-Fi that conforms to the IEEE 802.11 standard, for example.

  Note that the communication unit 101 may perform digital processing for performing voice communication and message transmission / reception communication with other terminals and various servers, for example. For example, the communication unit 101 performs voice communication and message transmission / reception communication by D / A conversion or A / D conversion of a message to be transmitted / received.

  The input / output unit 102 includes a function of inputting various operations on the terminal 10 and a function of outputting a processing result processed by the terminal 10. The input / output unit 102 is, for example, a touch panel, and can detect contact with a pointing tool such as a user's finger or stylus and a contact position thereof. In addition, the input / output unit 102 may be, for example, a pointing device such as a keyboard or a mouse, a device capable of operating input by voice, or the like. The input / output unit 102 is a sound output device such as a speaker, a 3D (three dimensions) output device, a hologram output device, or the like, and includes a function of outputting a processing result. The input / output unit 102 is not limited to these, and may be any device.

  The display unit 103 is a monitor such as a liquid crystal display or an OELD (Organic Electroluminescence Display). The display unit 103 may be realized by a device capable of displaying an image, text information, or the like in a space, such as a head mounted display (HDM), projection mapping, or a hologram.

  The microphone / speaker 104 is a device capable of voice input and voice output. A user of the terminal 10 inputs and outputs voice using the microphone / speaker 104.

  The camera unit 105 includes a lens, an imaging device, and the like, and is used when shooting a person or a landscape. As an imaging device, a CCD (Charge Coupled Device) camera or a CMOS camera can be used.

  The GPS unit 106 includes a GPS receiving module, a GPS antenna, and the like, receives radio waves from a plurality of GPS satellites, and calculates current position information (latitude, longitude, and altitude data) of the terminal 10. Further, the GPS unit 106 can perform a synchronization process for adjusting the time of the terminal 10 based on the data signal and the time pulse signal of the absolute time information received.

  The sensor unit 107 includes an acceleration sensor, a geomagnetic sensor, and the like. The acceleration sensor or the geomagnetic sensor may be a uniaxial acceleration sensor, or may be a multiaxial acceleration sensor such as a biaxial or triaxial. The sensor unit 107 can calculate data indicating the position, orientation, posture, and movement of the terminal 10, for example. The sensor unit 107 can also calculate acceleration data and geomagnetic data of the terminal 10, for example.

  The USIM 108 is an IC module that is a subscriber information storage medium that can be attached to and detached from the apparatus main body. The subscriber information stored in the USIM 108 enables the terminal 10 to communicate via a wireless communication network such as LTE or CDMA.

  The storage unit 109 includes a function of storing various programs and various data necessary for the operation of the terminal 10. The storage unit 109 is realized by various storage media such as an HDD, an SSD, and a flash memory.

  The storage unit 109 stores, for example, a driver program, an operating system program, an application program, data, and the like used for various processes in the control unit 100. For example, the storage unit 109 stores, as a driver program, a communication driver program that executes a wireless communication method of the IEEE 802.11 standard or a wireless communication method of mobile communication (cellular communication). The storage unit 109 stores an input device driver program, an output device driver program, and the like. In addition, the storage unit 109 has, as an operating system program, for example, a basic OS such as Android (registered trademark) OS or iOS (registered trademark), a wireless communication method of IEEE802.11 standard, or a wireless communication of cellular communication. A connection control program for performing authentication and the like in the communication method is stored. The storage unit 109 also stores, as application programs, an authentication program that performs web authentication, a time measurement program that measures time, a web browser program that acquires and displays a web page, an e-mail program that transmits and receives e-mail, and the like. . The storage unit 109 may store various information for connecting to a wireless LAN access point. The storage unit 109 may store various text data, video data, image data, and the like, or temporarily store temporary data related to a predetermined process.

  The control unit 100 has a function for executing a predetermined function by a code or an instruction in the program, and is, for example, a central processing unit (CPU). The control unit 100 may be, for example, a microprocessor, a multiprocessor, an ASIC, an FPGA, or the like. Note that the control unit 100 is not limited to these examples.

  As illustrated in FIG. 3, the control unit 100 includes a reception unit 110, a transmission unit 120, and a processing unit 130.

  For example, the reception unit 110 performs reception processing on a message received via the communication unit 101. The receiving unit 110 of the first terminal 10 </ b> A of the first user 11 receives a first message including a passcode (password) from the WEB server 21, for example. In addition, the receiving unit 110 of the first terminal 10A of the first user 11 receives, for example, a completion mail indicating that the conclusion of the contract has been completed from the WEB server 21.

  In addition, the receiving unit 110 of the second terminal 10B of the second user 12 receives, for example, a second message including a method for accessing a website provided by the WEB server 21 from the WEB server 21. The second message includes a method for accessing a website provided by the WEB server 21. The second message includes, for example, a URL (Uniform Resource Locator) of a website and a QR code (registered trademark) including a link to the website as a method for accessing. In addition, the receiving unit 110 of the second terminal 10B of the second user 12 receives, for example, a first message including a pass code (password) from the first terminal 10A of the first user 11. In addition, the receiving unit 110 of the second terminal 10B of the second user 12 receives, for example, a completion mail indicating that the contract has been concluded from the WEB server 21.

  The receiving unit 110 of the store terminal 10C of the store receives, for example, consent information. The consent information is, for example, display data for displaying, for example, information input from the second terminal 10B of the second user 12 in the form of an agreement. The consent information may be any information and does not need to be in the form of the consent form.

  The transmission unit 120 executes a transmission process for transmitting a message via the communication unit 101, for example. Moreover, the transmission part 120 may perform the process which produces the message to transmit. For example, the transmission unit 120 of the first terminal 10A of the first user 11 sends, for example, a first message including a passcode (password) created by the WEB server 21 to the second terminal 10B of the second user 12. Send (transfer).

  Further, the transmission unit 120 of the store terminal 10C of the store creates authentication information based on, for example, information necessary for consent (including attribute information related to legal agents necessary for consent and attribute information related to the consenter), and It transmits to DB22. The authentication information includes, for example, the name of the first user 11 and the name of the second user 12 who is an agreeer who gives consent to the contract made by the first user 11.

  For example, the processing unit 130 executes processing for displaying the content of the message received by the receiving unit 110 and various websites accessed via the network 3 on the display unit 103.

  The processing unit 130 of the first terminal 10A of the first user 11 receives, for example, a first message including a pass code (password) received from the WEB server 21 and a completion message indicating that the contract has been concluded. Processing for displaying on the display unit 103 is executed. In addition, the processing unit 130 of the first terminal 10A of the first user 11 performs processing for displaying, on the display unit 103, a website on which various information necessary for a contract provided by the WEB server 21 can be input, for example. Run.

  The processing unit 130 of the first terminal 10B of the second user 12 uses, for example, a method for accessing the first message transferred from the first terminal 10A of the first user 11 or the website received from the WEB server 21. A process for displaying on the display unit 103 a second message and a completion message indicating that the contract has been concluded is executed. In addition, the processing unit 130 of the first terminal 10B of the second user 12 performs processing for displaying, on the display unit 103, a website on which various information necessary for consent provided by the WEB server 21 can be input, for example. Run.

  For example, the processing unit 130 of the first terminal 10 </ b> B of the second user 12 executes processing for displaying the consent information received from the WEB server 21 on the display unit 103.

(Web server configuration)
FIG. 5 is a diagram illustrating a configuration example of the WEB server 21 according to the embodiment of the present invention. The WEB server 21 includes a control unit 210, a communication unit 211, an input / output unit 212, a display unit 213, and a storage unit 214.

  The communication unit 211 is a communication interface capable of transmitting and receiving messages and the like with other terminals 10 and the customer DB 22 via the network 3. The communication unit 101 is a communication interface capable of wireless communication, for example, and includes a function of communicating via a wireless LAN access point and a function of communicating via a wireless communication network such as LTE or CDMA. Also good.

  Note that the communication unit 211 may perform digital processing for performing voice communication and message transmission / reception communication with other terminals and various servers, for example. For example, the communication unit 211 performs voice communication or message transmission / reception communication by D / A conversion or A / D conversion of a message to be transmitted / received.

  The input / output unit 212 includes a function for inputting various operations to the WEB server 21 and a function for outputting a processing result processed by the WEB server 21. The input / output unit 212 may be, for example, a pointing device such as a keyboard and a mouse, a device capable of performing voice operation input, and the like. Further, the input / output unit 212 is, for example, a touch panel, and can detect contact with a pointing tool such as a user's finger or stylus and the contact position thereof. The input / output unit 212 is a sound output device such as a speaker, a 3D (three dimensions) output device, a hologram output device, or the like, and includes a function of outputting a processing result. The input / output unit 212 is not limited to these, and may be any device.

  The display unit 213 is a monitor such as a liquid crystal display or an OELD (Organic Electroluminescence Display). The display unit 213 may be realized by a device capable of displaying an image, text information, or the like in a space, such as a head mounted display (HDM), projection mapping, or a hologram.

  The storage unit 214 includes a function of storing various programs and various data necessary for the operation of the WEB server 21. The storage unit 214 is realized by various storage media such as an HDD, an SSD, and a flash memory.

  The control unit 210 has a function for executing a predetermined function by a code or an instruction in the program, and is, for example, a central processing unit (CPU). The control unit 210 may be, for example, a microprocessor, a multiprocessor, an ASIC, an FPGA, or the like. Note that the control unit 210 is not limited to these examples.

  As illustrated in FIG. 5, the control unit 210 includes a reception unit 220, a transmission unit 230, and a processing unit 240.

  The receiving unit 220 performs reception processing on the message received via the communication unit 211. For example, the reception unit 220 receives a request for a contract for a predetermined contract from the first terminal 10A of the first user 11. In addition, the receiving unit 220 includes, for example, information necessary for agreement of the contract in the form of input to the website from the second terminal 10B of the second user 12 (including attribute information related to the legal agent necessary for agreement). Receive. The receiving unit 220 receives the authentication result from the customer DB 22. The receiving unit 220 is not limited to these examples, and can receive a message addressed to the WEB server 21.

  The transmission unit 230 executes transmission processing for transmitting a message via the communication unit 211. Further, the transmission unit 230 may execute processing for creating a message to be transmitted. For example, the transmission unit 230 creates a first message including a passcode (password) and transmits the first message to the first terminal 10 </ b> A of the first user 11.

  For example, the transmission unit 230 creates a second message including a method for accessing a website provided by the WEB server 21, and transmits the second message to the second terminal 10B of the second user 12. The second message includes a method for accessing a website provided by the WEB server 21. The second message includes, for example, a website URL (Uniform Resource Locator) and a QR code including a link to the website as a method for accessing.

  For example, the transmission unit 230 may determine whether to transmit the second message to the second terminal 10B of the second user 12 based on the authentication result received from the customer DB 22. For example, when the authentication result “permitted” is received from the customer DB 22, the transmission unit 230 determines to create a second message to be transmitted to the second terminal 10 </ b> B of the second user 12. For example, when the authentication result “not permitted” is received from the customer DB 22, the transmission unit 230 determines not to create the second message to be transmitted to the second terminal 10 </ b> B of the second user 12.

  Moreover, the transmission part 230 produces authentication information based on the information required for the contract received from the first terminal 10 </ b> A of the first user 11, and transmits it to the customer DB 22. The authentication information includes, for example, the name of the first user 11 and the name of the second user 12 who is an agreeer who gives consent to the contract made by the first user 11.

  Moreover, the transmission part 230 transmits consent information with respect to store terminal 10C of a store, for example. The consent information is, for example, display data for displaying information input from the second terminal 10B of the second user 12 in the form of an agreement. The consent information may be any information and does not need to be in the form of the consent form.

  Further, when the contract procedure is completed, the transmission unit 230 creates a completion mail indicating that the contract has been concluded, and transmits the completion mail to the first terminal 10A of the first user 11 and the second terminal 10B of the second user 12. To do. The transmission unit 230 is not limited to these examples, and can create various messages and transmit them to other devices.

  The processing unit 240 supports input of information performed by the user on the website accessed by the terminal 10. The input support includes the user inputting various information. The input support includes, for example, presenting information that is a candidate for input with respect to a keyword input by the user.

  The processing unit 240 supports input of various information necessary for the contract performed by the first user 11, for example, input of the name, age, address, and the like of the first user 11. Specifically, the processing unit 240 provides the first terminal 10A of the first user 11 with a user interface that prompts the user to input various information necessary for the contract. For example, the processing unit 240 provides the first terminal 10A of the first user 11 with a display screen provided with items that allow input of various information necessary for the contract.

  In addition, the processing unit 240 supports the input of attribute information related to the legal representative necessary for consenting to a predetermined contract. The information regarding consent includes attribute information regarding legal representatives necessary for consenting to a predetermined contract. The attribute information of the legal representative is, for example, the name, date of birth, and address of the legal representative. The attribute information of the legal representative may include other items other than these items. For example, the input of various information necessary for the consent performed by the second user 12, for example, the input of the name, age, address, and the like of the second user is supported. Specifically, the processing unit 240 provides a user interface that prompts input of various information necessary for consent to the second terminal 10B of the second user 12. For example, the processing unit 240 provides the second terminal 10B of the second user 12 with a display screen provided with items that allow input of various information necessary for consent. Similarly, the processing unit 240 may support the input of attribute information related to the consenter (for example, the payment holder) necessary for various agreements regarding the predetermined contract (for example, consent as the payment holder). Good. The attribute information of the consenter (for example, the payer) is, for example, the name, date of birth, and address of the consenter. Note that the attribute information of the consenter (for example, the payer) may include items other than these items.

(Data stored in customer DB)
FIG. 6 is a diagram illustrating an example of customer data stored in the customer DB 22 according to an embodiment of the present invention.

  As shown in FIG. 6, the customer DB 22 includes a representative 221, a contractor 222, a relationship 223 between the representative 221 and the contractor 222, and other information 224 for each group called a family. Create customer data. The group referred to as a family may include, for example, a plurality of users who share a house and a household, or may include a plurality of users having a predetermined relationship such as a blood relationship. In addition, the group referred to as a family is not limited to these examples, and may be any group as long as it includes a user having a predetermined relationship. Information about the payer of the expense may be included.

  In addition to the data shown in FIG. 6, the customer DB 22 uses user identification information (user ID) as subscriber information, user information such as a password, name and address, information on available services, and the like. Information (such as a telephone number) of the communication terminal device that is present may be stored.

  Based on at least one piece of information included in the authentication information, the customer DB 22 authenticates whether or not the second user 12 is appropriate as a consenter giving consent to a predetermined contract made by the first user 11 ( judge. Specifically, when the customer DB 22 first receives authentication information including information related to the first user 11 and information related to the second user 12, the customer DB 22 refers to the customer data illustrated in FIG. 11 and the second user 12 are identified. Thereafter, in the customer DB 22, the relationship between the first user 11 and the second user 12 included in the authentication information is “father”, “mother”, “adult guardian”, “guardian”, “assistant”, etc. Whether or not there is a specific relationship such as “husband”, “wife”, or “child”.

  Then, the customer DB 22 authenticates (determines) that it is appropriate as the consenter when the determined result is a legal representative or when there is a specific relationship. On the other hand, if the customer DB 22 is not a legal agent or the like, or if no data exists in the first place, the customer DB 22 authenticates (determines) that the contractor is inappropriate.

  Thereafter, the customer DB 22 returns the authentication result to the WEB server 21. When the customer DB 22 authenticates (determines) that it is appropriate as the consenter, the customer DB 22 transmits (replies) “permission” to the WEB server 21 as an authentication result. On the other hand, when the customer DB 22 authenticates (determines) that it is inappropriate as an agreeer, the customer DB 22 transmits (replies) “not permitted” to the WEB server 21 as an authentication result.

(Display screen displayed on terminal 10)
FIG. 7 is an example of a screen display displayed on the display unit 103 of the store terminal 10C of the store. The screen display illustrated in FIG. 7 is a screen that the staff of the store presents to the first user 11 or the second user 12 who is visiting the store together when the first user 11 does not bring the consent document. It is a display. Note that the screen display in FIG. 7 is merely an example, and any screen display may be used.

  The screen display illustrated in FIG. 7 includes text data 30 and 31, a box 32 for inputting a mail address, and a QR code 33. The text data 31 and the QR code 33 are presented to the first user 11 or the second user 12 visiting the store together with the first user 11. The first user 11 or the second user 12 reads the QR code by using the camera unit 105 of the terminal 10 that he / she owns, and accesses a website provided by the WEB server 21. When the second user 12 accesses, the second user 12 inputs information necessary for consent (including attribute information related to a legal agent necessary for consent and attribute information related to the consenter) on the website. On the other hand, when the 1st user 11 accesses, the 1st user 11 or the staff of a store needs information (including attribute information about a legal agent necessary for consent, and attribute information about an agreement person) on behalf of an agent After input and completion of input, a process for obtaining consent from the second user 12 is required.

  A box 32 for inputting text data 30 and an e-mail address is for accessing a website provided by the WEB server 21 when the second user 12 has not visited the store or when the QR code cannot be read. A message including the above method is used to input a mail address to be transmitted to the second terminal 10B of the second user 12. When the first user 11 or the staff of the store inputs an e-mail address and selects an icon 34 included in the box 32, the WEB server 21 makes the WEB server 21 to the second terminal 10B of the second user 12. Send a message that includes a method for accessing the website you provide.

  FIG. 8 is an example of a screen display displayed on the display unit 103 of the first terminal 10 </ b> A of the first user 11 or the second terminal 10 </ b> B of the second user 12. The screen display illustrated in FIG. 8 is a screen display that is displayed when the first terminal 10A of the first user 11 or the second terminal 10B of the second user 12 accesses a website provided by the WEB server 21. is there. The screen display illustrated in FIG. 8 is an example when the first user 11 is a minor and the second user 12 is a parent.

  The screen display illustrated in FIG. 8 includes an item display 40 indicating items of input processing, an input item 41 for confirming whether or not the person is a minor, an input item 42 capable of inputting a mail address, and the next step It includes an icon 43 used for transitioning to

  The item display 40 indicating the items of the input process includes steps of the entire input process for inputting information necessary for consent (including attribute information related to legal representatives and attribute information related to the consenter necessary for consent) This indicates where the input processing corresponds to the entire step. In the example of FIG. 8, there are “parental authority confirmation”, “shop search”, “consent content input”, and “consent content confirmation” as the steps of the entire input process, and the current input process is “parental authority” This indicates that it is “confirmed”. In the case where various agreements regarding a predetermined contract (for example, consent as a payment holder) are acquired from the second user 12 who is the consenter, for example, the indication “parental authority confirmation” is displayed as “payment holder”. It can be appropriately changed to “confirmation” or the like.

  In addition, the input item 41 for confirming whether or not the person is a minor can select “Yes” or “No”, and the user who has made the input becomes the parent (ie, the second user 12). It can be input whether it corresponds. The input item 41 may be, for example, an item for confirming whether or not the user is a consentee (that is, a contractor) in the case of various agreements regarding the predetermined contract (for example, a payment holder).

  In addition, the input item 42 in which an e-mail address can be input is an e-mail address (that is, the second user 12 of the second user 12) when the input user is a minor (that is, the first user 11). A box used to input the mail address of the second terminal 10B). The first user 11, who is a minor, inputs the parental mail address (that is, the mail address of the second terminal 10 </ b> B of the second user 12), and then selects the transmission icon. As a result, the WEB server 21 transmits a message including a method for accessing the website provided by the WEB server 21 to the second terminal 12B of the second user 12. In addition, when the input item 42 is various agreements regarding a predetermined contract (for example, a payment holder), for example, an e-mail address of an agreeer (payment holder) may be input.

  The icon 43 used for transitioning to the next step is an icon that is selected by the user when the user completes the input, and is an icon in which “next” is written as illustrated in FIG. is there. When the icon 43 is selected, the process proceeds to the next step, that is, the “store search” step. The icon 43 may be configured to be selectable when “No” is selected in the input item 41 for confirming whether or not the person is a minor (or whether or not the person is a consentee). That is, you may be comprised so that the 2nd user 12 who is a parental authority (or payment holder) can select.

  FIG. 9 is another example of the screen display displayed on the display unit 103 of the second terminal 10 </ b> B of the second user 12. The screen display illustrated in FIG. 8 is a screen display that is displayed when the second terminal 10 </ b> B of the second user 12 accesses a website provided by the WEB server 21. Specifically, the screen display illustrated in FIG. 9 is a screen display that is displayed when the icon 43 used for transition to the next step is selected in the screen display of FIG.

  The screen display illustrated in FIG. 9 includes an item display 50 indicating input processing items, an input item 51 for searching a store, a display item 52 for displaying a search result list, and a transition to the next page. The icon 53 to be used is included. Since the item display 50 has the same function as the item display 40 illustrated in FIG. 8 and the icon 53 has the same function as the icon 43 illustrated in FIG. 8, detailed description thereof is omitted. Note that the icon 53 is an icon in which characters “determine” are written as illustrated in FIG. 9.

  The input item 51 for searching for a store is an item for searching for a store that makes a predetermined contract, that is, a store where the first user 11 visits. The input item 51 includes a display item 51a for searching for a store using a keyword, and a display item 51b for selecting a store sequentially from the prefecture where the store is located.

  An input item 51 illustrated in FIG. 9 is a display item 51a for searching for a store using a keyword, and includes a box 54 in which a keyword can be input. The second user 12 can input text data related to the store in the box 54 and search for a store that makes a predetermined contract, that is, a store where the first user 11 visits. The second user 12 searches for a store by inputting a keyword in the box 54 and selecting an icon 55. As illustrated in FIG. 9, the icon 55 has characters “search” written therein and is configured to be selectable.

  The display item 52 illustrated in FIG. 9 displays a list of search results. The list of search results displays stores similar to the keyword input by the second user 12 in the order of similarity. In the illustration of FIG. 9, three stores are displayed as search results. Each of the store search results displayed in the display item 52 includes, for example, a store name and an address where the store is located. Each of the store search results displayed in the display item 52 is configured to be selectable by the second user 12. The second user 12 selects a store where the first user 11 visits from the searched stores. Thereafter, the second user 12 selects the icon 53 and transitions to the next step.

  FIG. 10 is another example of the screen display displayed on the display unit 103 of the second terminal 10 </ b> B of the second user 12. The screen display illustrated in FIG. 10 is for the second terminal 10B of the second user 12 to input information necessary for consent (including attribute information related to legal agents necessary for consent and attribute information related to the consenter). It is a screen display. The screen display illustrated in FIG. 10 is a screen display that is displayed when the icon 53 used for transition to the next step is selected in the screen display of FIG. 9.

  The screen display illustrated in FIG. 10 includes an item display 60 indicating input processing items, an input item 61 for inputting information on minors (or consentees), and information on consent contents. An input item 62, an input item 63 for inputting information related to a legal representative (or information related to a consenter), an input item 64 for inputting other information, a cautionary note regarding agreement, and a contract content are displayed. It includes a display item 65 and an icon 66 for accepting consent. Since the item display 60 has the same function as the item display 40 illustrated in FIG. 8, detailed description thereof is omitted.

  The input item 61 for inputting information on minors is input by the second user 12 who is a parent (or consenter) about information on minors (or consentees) who are the first users 11. It is an item for. As illustrated in FIG. 10, the input item 61 includes, for example, items for inputting the name of a minor (or consentee) and the date of birth. The input item 61 may include other items other than these items.

  The input item 62 for inputting information regarding the consent content is an item for selecting the content of the contract that the second user 12 agrees with. As illustrated in FIG. 10, the input items 62 include legal agent agreement and payment owner agreement. Legal representative consent is an item for selecting to agree as a legal representative for a given contract. The payment holder agreement is an item for selecting to agree that the second user 12 pays for expenses, fees, and the like that occur for a predetermined contract. Note that the input items 62 are not limited to these examples, and may include items for selecting whether or not to agree on other matters. As other matters, for example, there are matters relating to power trading, matters relating to a connection contract (internet connection contract) of wired communication, and the like.

  The input item 63 for inputting information related to the legal representative (or information related to the consenter) is an item for inputting items related to the second user 12 who is the legal representative (or consenter). As illustrated in FIG. 10, the input items 63 include items for inputting the name, date of birth, and address of a legal representative (or consenter), for example. The input item 63 may include other items other than these items.

  The input item 64 for inputting other information is an item for allowing the second user 12 who is a legal representative (or consenter) to input items related to a predetermined contract. Other items may be any items as long as they are related to a predetermined contract. The screen display illustrated in FIG. 10 is an example in a case where the predetermined contract is a contract related to wireless communication, and an item for inputting items related to the filtering service is provided as the input item 64. The filtering service is a service for limiting the sites that can be accessed by the first terminal 10A of the first user 11 who is a minor (or setting an inaccessible site). The second user 12 can select whether or not to apply the filtering service in the input item 64.

  The display item 65 for displaying the precautions regarding the agreement and the items regarding the contract contents is an item for displaying details of the contract contents and matters to be noted when the second user 12 agrees to the predetermined contract. In the example of FIG. 10, information such as “important notice regarding filtering” and “confirmation of payment holder consent” is displayed as display items.

  The icon 66 for accepting consent is an icon that can be selected when the user agrees to agree on the items displayed in the display item 65 for displaying the notes regarding the agreement and the items regarding the contract contents. The second user 12 selects the icon 66 when accepting the content displayed in the display item 65.

  FIG. 11 is another example of a screen display displayed on the display unit 103 of the second terminal 10 </ b> B of the second user 12. The screen display illustrated in FIG. 11 displays information necessary for consent (including attribute information related to legal representatives and attribute information related to the consenter) necessary for consent input by the second terminal 10B of the second user 12. This is a display for allowing the second user 12 to confirm information necessary for the consent. In the screen display illustrated in FIG. 11, the content input by the second user 12 in the screen display of FIG. 10 is displayed.

  The screen display illustrated in FIG. 11 includes an item display 70 indicating input processing items, a display item 71 for confirming the input content, an icon 72 selected to return to the previous step, and the consent content for the store. It includes an icon 73 for transmitting to the store terminal 10C and a display item 74 for displaying precautions at the time of consent. Since the item display 70 has the same function as the item display 40 illustrated in FIG. 8, detailed description thereof is omitted.

  The display item 71 for confirming the input content is a display for allowing the second user 12 to confirm the content input by the second user 12 on the screen display illustrated in FIG. As illustrated in FIG. 10, the display item 71 is a matter relating to a contractor (that is, the first user 11 who is a minor or a consentee), or a legal representative or consenter (that is, the second user 12). including. Moreover, the display item 71 may display an application date other than the item input by the second user.

  The icon 72 that is selected to return to the previous step transitions to the previous step (that is, the screen display illustrated in FIG. 10) in order to correct the content displayed on the display item 71 by the second user 12. This is an icon that can be selected. The second user 12 can select the icon 72 and return to the previous step.

  The icon 73 for causing the consent content to be transmitted to the store terminal 10C of the store is an icon that can be selected by the second user 12 to transmit the content displayed on the display item 71 to the store terminal 10C of the store. The second user 12 can select the icon 73 and transmit information regarding consent to the store terminal 10C of the store.

  A display item 74 for displaying precautions at the time of consent is an item for displaying precautions regarding consent. The display item 74 may be omitted.

  FIG. 12 is another example of the screen display displayed on the display unit 103 of the second terminal 10 </ b> B of the second user 12. The screen display illustrated in FIG. 12 is a screen display for displaying that information regarding consent is transmitted to the store terminal 10C of the store. The screen display illustrated in FIG. 12 is displayed when the second user 12 selects the icon 73 in the screen display of FIG.

  The screen display illustrated in FIG. 12 includes an item display 80 indicating input processing items, and a text sentence 81 indicating that information regarding consent has been transmitted. Since the item display 80 has the same function as the item display 40 illustrated in FIG. 8, detailed description thereof is omitted.

  The text sentence 81 indicating that information regarding consent has been transmitted displays contents for indicating to the second user 12 that information regarding consent has been transmitted. In the example of FIG. 12, the text sentence 81 displays, for example, a sentence with the content “Accepted content has been accepted”.

(Operation example of communication system)
FIG. 13 is a sequence diagram showing an operation example of the communication system according to the embodiment of the present invention.

  As shown in FIG. 13, the first terminal 10A of the first user 11 transmits a request for requesting a predetermined contract (request for contract request) to the WEB server 21 (S101).

  When receiving a request for a contract, the WEB server 21 receives the contract request (S102) and starts receiving various information necessary for the contract from the first user 11.

  The first terminal 10A of the first user 11 inputs various information necessary for the contract, for example, the name, age, address, etc. of the first user 11 according to the items of the website provided by the WEB server 21 (S103).

  When the WEB server 21 receives an input of information necessary for the contract from the first terminal 10A of the first user 11, the WEB server 21 creates authentication information from the input information (S104). The WEB server 21 transmits the created authentication information to the customer DB 22 (S105).

  When the customer DB 22 receives the authentication information, the second user 12 gives consent to a predetermined contract made by the first user 11 based on at least one information included in the authentication information. It is authenticated (determined) whether or not it is appropriate (S106).

  Then, the customer DB 22 returns the authentication result to the WEB server 21 (S107). If the customer DB 22 is a legal agent, the customer DB 22 authenticates (determines) that it is appropriate as an agreeer, and returns “permitted” to the WEB server 21 as an authentication result. On the other hand, if the customer DB 22 is not a legal representative or the like, or if there is no data in the first place, the customer DB 22 authenticates (determines) that it is inappropriate as a consenter, and returns “not permitted” to the WEB server 21 as an authentication result.

  When receiving the “permitted” authentication result, the WEB server 21 creates a message to be transmitted to the second terminal 10B of the second user 12 (S108). The WEB server 21 transmits the created message to the second terminal 10B of the second user 12 (S109).

  Based on the message received from the WEB server 21, the second terminal 10B of the second user 12 executes a process of accessing a website provided by the WEB server 21 (S110). Then, the second user 12 inputs information necessary for consent (including attribute information related to legal agents necessary for consent and attribute information related to the consenter) according to the items of the website provided by the WEB server 21 (S111). ).

  When the WEB server 21 receives input from the second terminal 10B of the second user 12 of information necessary for consent (including attribute information related to legal agents necessary for consent and attribute information related to the consenter), the input is made. The agreement information is created using the obtained information (S112). The consent information is, for example, display data for displaying information input from the second terminal 10B of the second user 12 in the form of an agreement.

  The WEB server 21 transmits the created consent information to the store terminal 10C of the store (S113). The WEB server 21 may transmit the consent information to the store terminal 10C via the network 3, or may transmit it to the store terminal 10C via an intranet or the like.

  When the store terminal 10C receives the consent information, the store terminal 10C displays it on the display unit 103 (S114). The store terminal 10C may automatically display the consent information, or may display the consent information based on the operation of the staff of the store who operates the store terminal 10C.

  The store terminal 10C completes the contract procedure through the identity verification process by the store staff (S115). In this case, the store terminal 10 </ b> C may transmit information regarding the completed contract (including information regarding the contractor and consent information) to the customer DB 22. The customer DB 22 stores the received contract information as new contract data. In addition, as described above, the identity verification process by the store staff is performed in advance on the website that can be browsed only by the second user 12 by inputting attribute information regarding the consenter, consent by voice, and consent to proxy input in advance. If it is, the predetermined contract can be concluded based on the input information, and it is possible to omit the telephone for confirming the identity of the second user 12 and the acquisition of the consent form.

  When the contract procedure is completed, the store terminal 10C creates a completion mail indicating that the contract has been concluded (S116). Then, the store terminal 10C transmits the created completion mail to the first terminal 10A of the first user 11 and the second terminal 10B of the second user 12 (S117).

  In the sequence diagram of FIG. 13, a part of the processing from step S104 to step S108, that is, the authentication processing can be omitted.

  FIG. 14 is a sequence diagram illustrating another operation example of the communication system according to the embodiment of the present invention.

  As shown in FIG. 14, the first terminal 10A of the first user 11 transmits a request (request for contract request) to request a predetermined contract to the WEB server 21 (S201).

  When receiving a request for a contract, the WEB server 21 receives the contract request (S202), and starts receiving various information necessary for the contract from the first user 11.

  The first terminal 10A of the first user 11 inputs various information necessary for the contract, for example, the name, age, and address of the first user 11 according to the items of the website provided by the WEB server 21 (S203).

  The WEB server 21 creates a message (mail) for each of the first terminal 10A of the first user 11 and the second terminal 10B of the second user 12 (S204). The WEB server 21 creates a message including a passcode (password) as the first message for the first terminal 10A of the first user 11. Further, the WEB server 21 creates a message including a method for accessing a website provided by the WEB server 21 as the second message for the second terminal 10B of the second user 12.

  The WEB server 21 transmits a first message including a passcode (password) to the first terminal 10A of the first user 11 (S205). Further, the WEB server 21 transmits a second message including a method for accessing a website provided by the WEB server 21 to the second terminal 10B of the second user 12 (S206).

  When the first user 11 receives the first message including the passcode (password), the first user 11 transfers the first message including the passcode (password) to the second terminal 10B of the second user 12 ( S207). The first user 11 may transmit the pass code (password) to the second user 12 by a method other than transferring the first message. For example, when the first user 11 is in the same place as the second user 12, it is not always necessary to transfer the first message to the second terminal 10 </ b> B, and the pass code (password) is orally given to the second user. You may tell.

  The second terminal 10B of the second user 12 provides the WEB server 21 based on the pass code (password) transferred from the first terminal 10A of the first user 11 and the message received from the WEB server 21. Processing to access the website is executed (S208). Specifically, the second user 12 passes the passcode (password) transferred from the first terminal 10A of the first user 11 as a passcode required when accessing the website provided by the WEB server 21. Enter. Then, the second user 12 inputs information necessary for consent (including attribute information related to legal agents required for consent and attribute information related to the consenter) according to the items of the website provided by the WEB server 21 (S209). ).

  When the WEB server 21 receives input from the second terminal 10B of the second user 12 of information necessary for consent (including attribute information related to legal agents necessary for consent and attribute information related to the consenter), the input is made. The consent information is created using the obtained information (S210). The consent information is, for example, display data for displaying information input from the second terminal 10B of the second user 12 in the form of an agreement. The consent information may be any information and does not need to be in the form of the consent form.

  The WEB server 21 transmits the created consent information to the store terminal 10C of the store (S211). The WEB server 21 may transmit the consent information to the store terminal 10C via the network 3, or may transmit it to the store terminal 10C via an intranet or the like.

  Store terminal 10C displays on display part 103, when consent information is received (S212). The store terminal 10C may automatically display the consent information, or may display the consent information based on the operation of the staff of the store who operates the store terminal 10C.

  When the store terminal 10C receives the consent information, the store terminal 10C creates authentication information for authenticating the second user 12 (S213). The authentication information includes, for example, the name of the first user 11 and the name of the second user 12 who is an agreeer who gives consent to the contract made by the first user 11. The store terminal 10C transmits the created authentication information to the customer DB 22 (S214). The communication between the store terminal 10C and the customer DB 22 may be via the network 3 or via an intranet.

  When the customer DB 22 receives the authentication information, the second user 12 gives consent to a predetermined contract made by the first user 11 based on at least one information included in the authentication information. It is authenticated (determined) whether or not it is appropriate (S215). Specifically, for example, based on the customer data illustrated in FIG. 6, the customer DB 22 has a relationship between the first user 11 and the second user 12 included in the authentication information such as “father”, “mother”, Whether it is a legal representative such as “adult guardian”, “caregiver”, “assistant”, or whether there is a specific relationship such as “husband”, “wife”, “child” judge.

  Then, the customer DB 22 returns the authentication result to the store terminal 10C (S216). If the customer DB 22 is a legal representative or has a specific relationship, the customer DB 22 authenticates (determines) that it is appropriate as an agreeer, and returns “permitted” as an authentication result to the store terminal 10C. On the other hand, if the customer DB 22 is not a legal representative or the like, or if there is no data in the first place, the customer DB 22 authenticates (determines) that it is inappropriate as an agreeer, and returns “not permitted” to the store terminal 10C as an authentication result.

  If the received authentication result is “permitted”, the store terminal 10C completes the contract procedure (S217). On the other hand, when the received authentication result is “non-permitted”, for example, identity verification processing by a store staff is performed. Even if the received authentication result is “permitted”, the identity verification process by the store staff may be performed.

  When the contract procedure is completed, the store terminal 10C creates a completion mail indicating that the contract has been concluded (S218). Then, the store terminal 10C transmits the created completion mail to the first terminal 10A of the first user 11 and the second terminal 10B of the second user 12 (S219).

  In the sequence diagram of FIG. 14, a part of processing from step S213 to step S217, that is, authentication processing can be omitted.

  As described above, since the WEB server 21 has a configuration for supporting the input of information necessary for consenting to a predetermined contract (including attribute information related to a legal representative necessary for consent), the ability of restricted acts such as a minor Provide information processing devices that can easily and quickly obtain consent-related information even if they do not know in advance information about legal representatives such as a parental authority when concluding a predetermined contract with a person it can.

  In addition, the communication system 1 includes a configuration for acquiring various consents regarding a predetermined contract (for example, consent as a payer) from the second user 12 who is the consenter. As described above, since the communication system 1 has a configuration that supports input of attribute information of the consenter, an information processing apparatus, an information processing method, and an information processing apparatus that can determine the validity of the consenter when a predetermined contract is concluded. An information processing program can be provided.

  Although the present invention has been described based on the drawings and examples, it should be noted that those skilled in the art can easily make various modifications and corrections based on the present disclosure. Therefore, it should be noted that these variations and modifications are included in the scope of the present invention. For example, the functions included in each means, each step, etc. can be rearranged so that there is no logical contradiction, and a plurality of means, steps, etc. can be combined or divided into one. . The structures described in the above embodiments may be combined as appropriate.

DESCRIPTION OF SYMBOLS 1 Communication system 2 Customer information registration system 3 Network 10 Terminal 10A 1st terminal 10B 2nd terminal 10C Shop terminal 11 1st user 12 2nd user 100 Control part 110 Reception part 120 Transmission part 130 Processing part 101 Communication part 102 Input / output part 103 Display Unit 104 Microphone / Speaker 105 Camera Unit 106 GPS Unit 107 Sensor Unit 108 USIM
109 Storage Unit 21 WEB Server 210 Control Unit Reception Unit 220
Transmitter 230
Processing unit 240
211 Communication Unit 212 Input / Output Unit 213 Display Unit 214 Storage Unit 22 Customer DB
221 Representative 222 Contractor 223 Relationship 224 Other Information (Remarks)

Claims (10)

A receiving unit for receiving a request for a contract by a first user who desires a predetermined contract;
Based on the request, a transmission unit that transmits a message to the first terminal of the first user or the second terminal of the second user who is an agreeer of the predetermined contract;
Based on the message, in the website accessed from the first terminal or the second terminal, a processing unit for supporting the input of attribute information related to the consenter necessary for consent of the predetermined contract;
The transmission unit is an information processing apparatus that transmits information input by the second user based on the support of the processing unit to a third terminal of a store that makes the predetermined contract. The transmitting unit transmits a first message including a passcode to the first terminal of the first user;
When the processing unit receives access to the website from the first terminal or the second terminal, the processing unit confirms the input of the passcode included in the first message. The information processing apparatus according to claim 1, wherein access is permitted. The transmission unit receives attribute information on the consenter necessary for consenting to the predetermined contract input from the first terminal of the first user or the third terminal of the store on the website. Send to two terminals,
3. The information processing apparatus according to claim 1, wherein the receiving unit receives information indicating that the attribute information related to the consenter necessary for consenting to the predetermined contract is accepted from the second terminal of the second user. The transmission unit transmits information input by the second user to a storage device that stores attribute information about a consenter necessary for consent of the predetermined contract as information about the predetermined contract. 4. The information processing apparatus according to any one of items 1 to 3. The transmission unit transmits an authentication request for requesting authentication of the second user to a customer database storing customer data including a relationship between the first user and the second user,
5. The processing unit according to claim 1, wherein the processing unit determines whether to permit access to the website by the first terminal or the second terminal based on an authentication result received from the customer database. 6. Information processing device. When the authentication result received from the customer database is to authenticate the second user, the transmitting unit is an agreeer necessary for consenting the predetermined contract to the first terminal or the second terminal. The information processing apparatus according to claim 5, wherein a message including a method for accessing a website for inputting attribute information related to a message is transmitted. The second user is a legal representative of the first user;
The processing unit supports input of attribute information related to a legal representative necessary for consenting to the predetermined contract on a website accessed from the first terminal or the second terminal based on the message. The information processing apparatus according to any one of 1 to 6. The second user is a payment holder for the predetermined contract;
The processing unit supports input of attribute information related to a payment holder necessary for agreement of the predetermined contract on a website accessed from the first terminal or the second terminal based on the message. The information processing apparatus according to any one of 1 to 6. A receiving step of receiving a request for contract by a first user who desires a predetermined contract;
Based on the request, a transmitting step of transmitting a message to the first terminal of the first user or the second terminal of the second user who is an agreeer of the predetermined contract;
Based on the message, in the website accessed from the first terminal or the second terminal, supporting the input of attribute information related to the consenter necessary for the agreement of the predetermined contract, and
The information processing method which transmits the information input by the said 2nd user based on the support of the said process part to the 3rd terminal of the shop which performs the said predetermined contract in the said transmission step. On the computer,
A receiving function for receiving a request for a contract by a first user who desires a predetermined contract;
Based on the request, a transmission function for transmitting a message to the first terminal of the first user or the second terminal of a second user who is an agreeer of the predetermined contract;
Based on the message, on the website accessed from the first terminal or the second terminal, a processing function that supports the input of attribute information related to the consenter necessary for the consent of the predetermined contract is executed,
In the transmission function, an information processing program that transmits information input by the second user based on support of the processing unit to a third terminal of a store that makes the predetermined contract.