JP2001290869A - Delivering method for door-delivered parcel - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivering method which makes it possible to receive a door-delivered parcel anywhere at any time. SOLUTION: When a consignee is not at home, a parcel deliverer leaves an absence contact slip at the consignee's house. In the absence contact slip, parcel discrimination information, etc., that the parcel deliverer adds to discriminate the parcel is entered. The consignee uses a user terminal 1 to send the parcel discrimination information, parcel reception store information showing a place where the consignee receives the delivered parcel, and reception time information showing when the consignee desires to receive the parcel to a reception terminal 2 through a network 10. The reception center terminal 2 generates delivery instruction information according to the information sent from the user terminal 1 and sends it to a delivery center terminal and a parcel reception store terminal 4. The delivery center distributes the parcel to the parcel reception store according to the delivery instruction information. The parcel reception store discriminates whether or not a customer is the consignee by using the parcel discrimination information entered into the absence contact slip that the customer carries and hands the parcel over to the customer when the customer is the consignee.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery method of parcel delivery parcels, and more particularly to a parcel delivery parcel delivery method for delivering parcel parcels via a communication network such as the Internet.

[0002]

2. Description of the Related Art When a consignee of a parcel package is not at home,
2. Description of the Related Art There is a widely used method in which a consignee contacts a reception center of a package delivery company using a communication line such as a telephone and specifies a date and time of redelivery. Referring to FIG. 12, the conventional home delivery package delivery system interconnects a user terminal 100, a reception center terminal 110 located at a reception center, a delivery center terminal 120 located at a delivery center, and the like. And a communication network 200 such as the Internet.

[0003] When requesting re-delivery of a package, the consignee accesses the reception center terminal 110 via the user terminal 100 and specifies the date and time at which the package should be redistributed. The reception center terminal 110 transmits the redistribution date and time information designated by the consignee to the distribution center terminal 120. According to this information, the delivery center redistributes the package during the designated time zone.

[0004]

However, this conventional method has a problem that the place and time for receiving the package are limited. That is, in the conventional delivery system of parcel delivery parcels, the parcels can be delivered only to the location specified by the sender and include the special time zone such as midnight or the specified time even in the daytime instead of the specified time. The drawback is that the consignee has to wait at home for delivery during that time period, because it can only be delivered during a certain time span.

[0005] An object of the present invention is to provide a parcel delivery package that enables the parcel package to be received anytime, anywhere by designating the location and date of receipt of the parcel package via a communication network such as the Internet. Is to provide a delivery method.

[0006]

According to the present invention, there is provided a method for delivering parcel parcels, wherein a consignee receives a parcel receiving location and date and time from a consignee terminal to a parcel receiving center via a communication network. Specifying the delivery center, and instructing the delivery center to deliver the delivery package so that the consignee can receive the package at the designated receiving location and date and time. The method further comprises a step of notifying the consignee terminal of the arrival of the parcel via the communication network from the parcel delivery reception center before delivering the parcel.

Sending a user authentication screen from the home delivery reception center to the consignee terminal in response to an access from the consignee terminal; and displaying the user authentication screen on the consignee terminal. A step in which the consignee inputs user authentication information on the display screen and transmits the user authentication information to the home delivery reception center; and the case where the home delivery reception center performs user authentication based on the user authentication information to obtain user authentication. Sending a screen for specifying the location and date and time of receiving the parcel package to the consignee terminal; displaying the specified screen on the consignee terminal; and specifying the specified information in accordance with the specification on the display screen. And transmitting the same to the home delivery center.

[0008] The receiving location on the designation screen is characterized by a plurality of retail stores that can be received by the consignee, and the consignee can select a desired one of the plurality of retail stores on the designation screen. A receiving retailer is designated, and the delivery center delivers the parcel delivery package to the receiving retailer.

Another delivery method of parcel delivery package according to the present invention is as follows.
A step in which the consignee pre-registers the parcel delivery package receiving retail store and its validity period from the consignee terminal via the communication network to the parcel delivery center, and the parcel delivery reception center performs delivery of the parcel parcel based on the registration information. Performing the steps.

Sending a user authentication screen from the home delivery reception center to the consignee terminal in response to access from the consignee terminal; and displaying the user authentication screen on the consignee terminal. A step in which the consignee inputs user authentication information on the display screen and transmits the user authentication information to the home delivery reception center; and the case where the home delivery reception center performs user authentication based on the user authentication information to obtain user authentication. Sending a screen for specifying the parcel delivery parcel receiving retail store and its validity period to the consignee terminal; displaying the specified screen on the consignee terminal; and specifying the consignee on the display screen. And transmitting the designated information to the home delivery center in accordance with the following.

[0011] The home delivery reception center may include a step of registering the designated information, and a step of notifying the registered information to the consignee terminal. A center notifying arrival to the consignee terminal in accordance with the registered designated information, and delivering the arriving package to the receiving retail store to the home delivery center. A step of delivering the parcel parcel when the authentication information transmitted from the sales center matches the authentication information such as package identification information or personal identification information presented by the consignee at the receiving retailer. It is characterized by the following.

The operation of the present invention will be described. When the consignee of the parcel delivery parcel is away from home, the consignee is configured to specify the location and date and time of receiving the parcel via a network. In addition, before the parcel delivery company delivers the package to the consignee's home, the consignee is notified of the arrival of the package via a network, and the notified consignee informs the recipient of the location and date and time of the package. It is configured to be specified via. Further, the consignee of the parcel delivery parcel registers the receiving location of the parcel parcel and the validity period thereof in advance with the parcel parcel parcel carrier, and based on the registration information, the parcel parcel delivers the parcel.

[0013]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic system diagram showing a configuration of an embodiment of the present invention. Referring to FIG. 1, a luggage receiving system according to an embodiment of the present invention includes a user terminal 1,
It comprises a reception center terminal 2, a distribution center terminal 3, a luggage receiving store terminal 4, and a communication network 10 such as the Internet for interconnecting these.

The user (consignee) terminal 1 is an information communication device such as a personal computer. This user terminal 1
Has a function of accessing undelivered package information provided by the reception center terminal 2 on the network 10 and displaying the information on a screen or the like. As an access method of undelivered packages,
For example, as a search condition, package identification information added by a package delivery company to identify each package is used as a search condition.
The search result is displayed on the screen as the search result, the shape of the parcel delivered, information on the sender, the date of the first delivery to the consignee home, and the like.

The user terminal 1 further has a function of sending luggage receiving store information indicating a place where the consignee desires to receive the parcel delivery package, and receiving date information indicating the desired receiving date and time to the receiving center terminal 2 via the network 10. Have. The reception center terminal 2 is installed in the reception center and used by a luggage delivery company, and is constituted by an information processing device such as a workstation server.

The reception center terminal 2 receives the package identification information, the package receiving store information and the reception date information sent by the user terminal 1 by the operation of the consignee, and generates delivery instruction information based on the information. The delivery instruction information includes various information transmitted by the user terminal 1. Also, reception center terminal 2
Has a function of transmitting delivery instruction information to the delivery center terminal 3 and the package receiving terminal 4.

The delivery center terminal 3 is installed in the delivery center and is used by a package delivery company. Delivery center terminal 3
Receives the delivery instruction information sent from the reception center terminal 2. The delivery center delivers the designated package to the package receiving store according to the delivery instruction information by the due date.

The luggage receiving terminal 4 is connected to a retail store, for example, 24
Installed in hourly retail stores. Luggage receiving terminal 4
Receives and holds the delivery instruction information sent from the reception center terminal 2. The retail store in which the luggage receiving terminal 4 is installed receives the luggage delivered from the distribution center, stores the luggage until the consignee arrives at the store, and identifies the luggage identification information written on the absence slip brought by the consignee. And deliver the applicable luggage.

FIGS. 2 and 3 are sequence diagrams for explaining the operation of this embodiment, and the operation will be described in detail with reference to these drawings. In the following description, it is assumed that the communication network 10 is the Internet. Further, in the present embodiment, when the package delivery company delivers the package to the consignee home, the consignee is absent. At this time, the luggage delivery company leaves an absence report at the consignee's home.

Referring to FIGS. 2 and 3, the consignee accesses, via the user terminal 1, a homepage for changing the delivery parcel receiving location established by the reception center on the Internet 10 (step A1). Next, the user terminal 1 displays a user authentication screen for inputting luggage identification information, consignee name, and telephone number as shown in FIG. 4 (step A2). Here, the package identification information is information added by a package delivery company to identify each package,
It is written on the absence slip.

The consignee inputs luggage identification information, consignee name and telephone number on the user authentication screen of the user terminal 1 (step A3). The information thus input is stored in the user terminal 1 as user authentication information. Next, when the consignee clicks the “Next” button on the screen of FIG. 4 with a mouse, the user authentication information input by the consignee is transmitted to the reception center terminal 2 via the Internet 10 (step A4). .

The reception center terminal 2 compares the destination information of the package described by the sender with the user authentication information (step A).
5) If both information do not match, the reception center terminal 2 instructs the user terminal 1 to display the user authentication screen again (step A2).

If the destination information of the package described by the sender and the user authentication information match, the reception center terminal 2 sends the information on the retail store where the package can be delivered and the time to the user terminal 1 to the user terminal 1 via the Internet 10. And send (Step A
6). Then, on the user terminal 1, the authentication information of the consignee, the name of the retail store that can deliver the package to the consignee, the address, and the information of the date and time when the package can be received are displayed on the screen as shown in FIG. 5 ( Step A7).

The consignee selects one store from the retail stores displayed on the screen of the user terminal 1 and specifies the date and time of receipt of the package (step A8). Information on the designated retail store and the date and time of receipt is temporarily stored in the user terminal 1 as package receipt information. Next, when the consignee clicks the “Send” button on the screen of FIG. 4 with a mouse, the package receipt information stored in the user terminal 1 is transmitted to the reception center terminal 2 via the Internet 10 (step). A
9).

When the reception center terminal 2 receives the package reception information, it transmits to the user terminal 1 via the Internet 10 that the registration of the package reception information has been completed (step A).
10). Next, the reception center terminal 2 creates delivery instruction information combining the user authentication information and the package receipt information transmitted from the user terminal 1 (step A11). Then, the reception center terminal 2 transmits the delivery instruction information to the delivery center terminal 3 and the luggage receiving store terminal 4 (step A1).
2).

When receiving the delivery instruction information via the delivery center terminal 3, the delivery center sends the package specified by the delivery instruction information to the receiving store specified by the delivery instruction information by the date specified by the delivery instruction information. Delivery is performed (step A13).
The consignee goes to the luggage receiving store after the date and time specified in the luggage receiving date and time and presents the absence report to the luggage receiving store. The luggage receiving store compares the luggage identification information described on the absence report with the delivery instruction information transmitted from the reception center terminal 2 (step A14). If the luggage identification information matches, the luggage receiver sends the luggage to the consignee. Is delivered (step A15).

Next, a second embodiment of the present invention will be described in detail with reference to the drawings. The second embodiment of the present invention is different from the first embodiment in that a package delivery company transmits a package arrival notification and package identification information to the user terminal 1 before delivering the package to the consignee home. And different. That is, the reception center terminal 2 transmits the package arrival notification and the package identification information to the user terminal 1 via the network 10. The consignee recognizes the arrival of the package by confirming the package arrival notification and the package identification information using the user terminal 1.

Next, the operation of this embodiment will be described.
Referring to FIGS. 6 and 7, the reception center is the reception center terminal 2
Is transmitted to the user terminal 1 used by the consignee (step B1).
The consignee uses the user terminal 1 to receive the package arrival notification and package identification information from the reception center 2 (step B).
2) Recognize the arrival of the package.

After that, after the consignee accesses the home delivery baggage change location homepage established on the Internet 10 by the reception center via the user terminal 1, the delivery center is designated by the delivery instruction information. As you can see,
Operation steps B3-until the package is delivered to the package receiving shop
B15 is the same as steps A1 to A13 of the first embodiment.

The consignee goes to the luggage receiving store after the date and time specified in the luggage receiving date and time, and presents the identification card such as a driver's license and the luggage identification information to the luggage receiving store. The baggage receiving store compares the personal information described on the identification card with the delivery instruction information transmitted from the reception center terminal 2 based on the baggage identification information (step B16). The package is delivered to the consignee (step B17).

As described above, in this embodiment, the delivery center is notified of the package arrival before the delivery center delivers the package to the consignee's home. Can be avoided.

Next, a third embodiment of the present invention will be described in detail with reference to the drawings. A third embodiment of the present invention is:
The first embodiment is different from the first embodiment in that the consignee preliminarily registers the receiving location of the package and the validity period of the receiving location in the reception center, and the distribution center delivers the package to the package receiving shop based on the consignee's reservation registration information. different.

In other words, the consignee transmits to the reception center terminal 2 via the user terminal 1 the luggage receiving store that receives the luggage and the validity period of the luggage in the future period from the present as reception reservation information. The reception center terminal 2 has a function of receiving the reception reservation information together with the information for identifying the consignee and registering the information in the consignee information database.

When a package is generated for the consignee within the valid period of the receipt reservation, the reception center terminal 2 creates delivery instruction information based on the consignee information database and the package identification information, and prepares the delivery center terminal 3 and the package receiving store. It transmits to the terminal 4, and transmits a package arrival notification to the user terminal 1. The consignee recognizes the arrival of the package via the user terminal 1 and receives the package at the package receiving store which the consignee has registered in advance.

Next, the operation of this embodiment will be described.
Referring to FIG. 8, the consignee accesses via the user terminal 1 the homepage for home delivery package receiving place reservation established by the reception center on the Internet 10 (step C1). Next, the user terminal 1 displays a user authentication screen for inputting consignee identification information and a consignee password as shown in FIG. 10 (step C2).

Here, the consignee identification information is information given to each consignee by a package delivery company in order to uniquely identify the consignee. The recipient password is key information for preventing a malicious third party from impersonating the recipient. The consignee is on the user authentication screen of the user terminal 1,
The consignee identification information and the consignee password are entered (step C3).

The information input in this way is stored in the user terminal 1 and transmitted to the reception center terminal 2 via the Internet 10 by the consignee clicking the "Send" button on the screen of FIG. (Step C
4).

The reception center terminal 2 searches the consignee information database for the consignee identification information and the consignee password (step C5), and detects that the consignee identification information is not detected or the consignee password is incorrect. If not, the reception center terminal 2 sends an instruction to the user terminal 1 to display the user authentication screen again (step C2).

When the consignee identification information and the consignee password match with the consignee information database, the reception center terminal 2 transmits screen information for inputting reservation reservation information to the user terminal 1 as shown in FIG. Step C6). The consignee selects one store as the luggage receiving store information from the list of retail stores displayed on the screen of the user terminal 1 (step C7), and designates and inputs a reservation valid period indicating the valid period of the reception reservation ( Step C8). The designated luggage receiving store information and reservation validity period are temporarily stored in the user terminal 1 as reception reservation information.

Next, when the consignee clicks the "Send" button on the screen of FIG. 11 with the mouse, the receipt reservation information stored in the user terminal 1 is transmitted to the reception center terminal 2 via the Internet 10. (Step C9). The reception center terminal 2 registers the reception reservation information transmitted by the user terminal 1 by the operation of the consignee in the consignee information database (step C10), and transmits to the user terminal 1 that the registration of the reception reservation information is completed (step C10). Step C11).

Next, FIG. 9 shows an operation when a package is generated at the consignee's house. The reception center terminal 2 uses the reception reservation information and package identification information in the consignee information database to
The delivery instruction information is created (step C12) and transmitted to the delivery center terminal 3 and the package receiving terminal 4 (step C12).
13). Furthermore, the reception center terminal 2 transmits the package arrival notification, the package identification number, the package arrival store and the date and time of arrival of the package to the package receiving store to the user terminal 1, and prompts the recipient to receive the package (step C14).

The subsequent operation steps C15 to C17 from the delivery center delivering the package to the package receiving store to delivering the package to the consignee are the same as steps B15 to B17 of the second embodiment. is there.

As described above, in this embodiment, the consignee makes a reservation registration in advance at the reception center for a place where the luggage can be received, and delivers the luggage based on the information. A situation can be avoided.

[0044]

The effect of the present invention is that the consignee can specify the time for receiving the package, and that the location for receiving the package can be selected from a plurality of retail stores, thereby improving the convenience of the consignee. This makes it possible to freely receive the luggage according to the above conditions. In particular, if the retail store is a 24-hour store, the effect is more remarkable. The reason is that the luggage is not limited to the consignee's home but can be picked up at a retail store.

[Brief description of the drawings]

FIG. 1 is a diagram showing a schematic system configuration of an embodiment of the present invention.

FIG. 2 is a part of a sequence diagram for explaining the operation of the first exemplary embodiment of the present invention.

FIG. 3 is a part of a sequence diagram for explaining the operation of the first exemplary embodiment of the present invention.

FIG. 4 is a diagram showing an example of a delivery location change screen of a parcel delivery package according to the first embodiment of the present invention.

FIG. 5 is a diagram illustrating an example of a delivery location change screen of a parcel delivery package according to the first embodiment of the present invention.

FIG. 6 is a part of a sequence diagram for explaining the operation of the second exemplary embodiment of the present invention.

FIG. 7 is a part of a sequence diagram for explaining the operation of the second exemplary embodiment of the present invention.

FIG. 8 is a part of a sequence diagram for explaining the operation of the third embodiment of the present invention.

FIG. 9 is a part of a sequence diagram for explaining the operation of the third embodiment of the present invention.

FIG. 10 is a diagram showing an example of a home delivery baggage receiving location reservation screen according to the third embodiment of the present invention.

FIG. 11 is a diagram showing an example of a delivery place reservation screen for parcel delivery parcels according to the third embodiment of the present invention.

FIG. 12 is a system configuration diagram for explaining a conventional example.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 User terminal 2 Reception center terminal 3 Delivery center terminal 4 Luggage receiving store terminal 10 Communication network

Claims (11)

[Claims] 1. A step of designating a receiving place and date and time at which a consignee receives a parcel delivered to him / herself from a consignee terminal to a parcel receiving center via a communication network; and Instructing a delivery center to deliver the parcel package so that the consignee can receive the parcel at the receiving location and date and time. 2. A home delivery system according to claim 1, further comprising a step of notifying said consignee terminal of arrival of said parcel via said communication network from said home delivery reception center before delivery of said parcel delivery package. Package delivery method. Sending a user authentication screen from the home delivery reception center to the consignee terminal in response to an access from the consignee terminal; and displaying the user authentication screen on the consignee terminal. A step in which the consignee inputs user authentication information on the display screen and transmits the user authentication information to the home delivery reception center; and the case where the home delivery reception center performs user authentication based on the user authentication information to obtain user authentication. Sending a screen for specifying the location and date and time of receiving the parcel package to the consignee terminal;
Displaying the designation screen on the consignee terminal;
3. The method of delivering parcel delivery parcels according to claim 1, further comprising the step of the consignee inputting designated information according to the designation on the display screen and sending the designated information to the parcel delivery center. 4. The method of delivering parcel parcels according to claim 3, wherein the receiving locations on the designation screen are a plurality of retail stores that can receive the consignee. 5. The delivery method of parcel delivery parcel according to claim 4, wherein the consignee specifies a desired one of the plurality of retail stores on the designated screen. 6. The delivery center according to claim 5, wherein the delivery center delivers the parcel delivery package to the receiving retail store.
Delivery method of the parcel delivery package described. 7. A step in which a consignee preliminarily registers a parcel delivery parcel receiving retail store and its validity period from a consignee terminal via a communication network to the parcel delivery center, and the parcel reception center receives the parcel package based on the registration information. Delivering the parcel delivery package. 8. A step of transmitting a user authentication screen from the home delivery reception center to the consignee terminal in response to an access from the consignee terminal, and a step of displaying the user authentication screen at the consignee terminal. A step in which the consignee inputs user authentication information on the display screen and transmits the user authentication information to the home delivery reception center; and the case where the home delivery reception center performs user authentication based on the user authentication information to obtain user authentication. Sending a screen for specifying the parcel delivery parcel receiving retail store and its validity period to the consignee terminal; displaying the specified screen on the consignee terminal; and specifying the consignee on the display screen. And delivering the designated information to the home delivery center in accordance with the following. 9. The delivery method for parcel delivery package according to claim 8, comprising a step of registering said designated information by said parcel reception center and a step of notifying said consignee terminal of the registration. . 10. In response to the arrival of the parcel delivery package, the parcel delivery center notifies the consignee terminal of the arrival according to the registered designated information, and delivers the parcel arriving to the receiving retail store to the parcel delivery center. 10. The method of delivering parcel parcels according to claim 9, further comprising the step of: 11. Delivery of the parcel delivery package at the receiving retailer, when authentication information such as package identification information and personal identification information presented by the consignee matches authentication information transmitted from the sales center. 11. The method of delivering parcel parcels according to claim 6, further comprising the step of: