JP2001118147A - Product sales data processing device - Google Patents

Abstract

(57) [Summary] [PROBLEMS] To provide a commodity sales data processing device capable of promptly and accurately informing foreign customers of customer information in a customer selection language and using a customer display. SOLUTION: A customer display 65 is formed from a structure with a touch panel 66, and a language (for example, "English") different from a normal language (for example, "Japanese") stored in a memory.
Language selection information for selecting a customer and customer information for transmitting from the customer side to the operator side can be displayed on the customer display 65, and the language selection information on which the customer is displayed can be selected by touching an arbitrary language. In addition, the customer information to be displayed on the customer display 65 after the customer's desired language is selected can be displayed in the customer selected language.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a merchandise sales data processing apparatus capable of displaying merchandise sales data on an operator display and a customer display.

[0002]

2. Description of the Related Art For example, in an electronic cash register type product sales data processing apparatus, an operator (cashier)
When the user inputs a product code using data input means (scanner, keyboard, etc.), the control unit obtains product sales data (product name, unit price, etc.) from the product file and registers it in the sales file (product registration).

[0003] Commodity sales data is displayed not only on the operator display but also on the customer display as customer information for confirming the contents. The display language is a normal language (for example, “Japanese”) commonly used by both the operator and the customer.

[0004] When the operator performs a closing operation as one transaction end declaration after registering the goods for all the purchases of the customer, the control unit includes calculation of the goods sales data (total amount and change amount) and the like. Perform accounting. A receipt is printed and issued by the printer, and the drawer is automatically released. The accounting data is also displayed on the operator display and the customer display so that the contents can be confirmed. Thereafter, money is exchanged, and the change is handed to the customer together with the receipt. Thus, complex product sales operations can be performed quickly and accurately.

[0005]

By the way, in order to further improve the product sales operation efficiency while maintaining good customer's witness, communication between a clerk (operator) and the customer is important. First, an operator can quickly and accurately transmit customer information that the customer needs to know to the customer. Also, the operator may request the customer (for example,
"I do not need a receipt,""I want to use a credit card," etc.) and confirm the contents accurately and quickly.

[0006] On the other hand, it is troublesome for a customer to offer to a store clerk what is natural for a customer (for example, no receipt is required for private use). If the clerk overlooks the offer, it makes no sense. Conversely, an accessory (eg, “wooden spoon”) for each registered product (eg, ice cream)
Many customers are troublesome to be asked each time whether or not they are necessary and to respond to them. The confirmation every time is troublesome for the clerk.

[0007] In any case, the items requiring communication tend to increase more and more. In particular, at stores that many foreigners visit, it is even more difficult to deal with them.

It is an object of the present invention to provide a commodity sales data processing apparatus capable of promptly and accurately informing foreign customers of customer information in a customer selection language and using a customer display. Further, the present invention provides a merchandise sales data processing apparatus capable of accurately and quickly informing an operator of a foreign customer request in a normal language and using an operator display.

[0009]

According to a first aspect of the present invention, there is provided a merchandise sales data processing apparatus capable of displaying merchandise sales data on an operator display and a customer display. Language selection information for forming and selecting a customer's language different from the operator's normal language and customer information for transmitting from the customer side to the operator side can be stored in the memory and stored in the memory. The language selection information can be displayed on the customer display and the customer can select the language by touching an arbitrary language from the displayed language selection information, and the language should be displayed after the language selection. A product sales data processing device formed so that customer information can be displayed on the customer display in the selected language.

[0010] In this invention, the customer display has language selection information for selecting a language (eg, “Chinese”) different from the normal language (eg, “Japanese”) stored in the memory. Is displayed. The normal language is a language (eg, “Japanese”) that is used daily by the operator. The different languages for this are the languages that customers routinely use (eg, "English").

[0011] The customer can select the language ("Chinese") by touching an arbitrary language ("Chinese") from the language selection information displayed on the customer display. Specifically, a part of the touch panel corresponding to the language to be selected is touched. In this manner, the customer information to be displayed on the customer display after the customer selects the language ("Chinese") is displayed in the selected language ("Chinese").

Therefore, the foreigner can be quickly and accurately informed of the customer information in the customer selection language and by using the customer display, thereby improving the efficiency of the product sales operation while maintaining good customer conviction. it can. In addition, since the display function of the customer display is used, it is possible to eliminate the troublesomeness of telling the clerk every word that is natural for the customer (for example, no receipt is required for private use). Conversely, the operator may also omit asking each time, for example, whether or not an accessory (eg, “wooden spoon”) is required for each registered product (eg, ice cream).

According to a second aspect of the present invention, the customer can select any information from the customer information displayed on the customer display by touching the information, and the customer can select the information. A commodity sales data processing device formed so that the corresponding information corresponding to the information selected by the touch operation can be converted into the normal language and the corresponding information selected on the operator display can be displayed in the converted normal language. It is.

[0014] In this invention, the customer displays the customer information [for example, "Ido not need" displayed on the customer display.
d RECEIPT ”,“ I want to use
a PREPAIDCARD ”etc.]] (for example,“ I donot need RECEIP ”).
T ”), the customer information (for example,“ NO RECEIPT ”) can be selected. That is, the customer request can be made by simply touching a part of the touch panel corresponding to the selection target information. Can be done.

[0015] Corresponding information (for example, "No receipt will be issued at the request of the customer") corresponding to the information ("NO RECEIPT") selected by the customer's touch operation is written in a normal language (for example, "Japan"). ("Receipt will not be issued by customer's request.")
Is displayed with.

Therefore, in addition to providing the same operation and effect as in the case of the first aspect of the present invention, the operator can also make a customer request (for example, "receipt is unnecessary",
"I want to use a credit card") can be known accurately and quickly, so that business efficiency is further improved.

According to a third aspect of the present invention, the operator display is formed from a structure with a touch panel, and information for the operator to be transmitted from the operator side to the customer side can be stored in the memory and stored in the memory. The operator information is displayed on the operator display in the normal language, and the operator can select any information from the displayed operator information by touching the information. A merchandise sales data processing device formed so that information selected by an operator's touch operation can be converted into the selected language and the selected information selected by the operator can be displayed on the customer display in the converted selected language.

According to the invention, the operator display (for example, "check card") stored in the memory and transmitted from the operator side to the customer side is written in the normal language on the operator display having the structure with the touch panel. Is displayed. Thus, the operator can select any information from the operator information displayed in the normal language on the operator display by touch operation (for example, “check card”).
Is selected, the selection information (“check card”) is converted into the selected language (for example, “English”) selected by the customer and displayed on the customer display in the converted language, that is, the selected language (for example, “ PLEASE HAND YOUR PREP
AIDCARD! ") Is done.

Therefore, in addition to providing the same operation and effect as the case of the second aspect of the invention, the operator only has to select the operator information displayed in his / her own language, and the customer can also obtain the converted self information. Since the information can be known in a typical language, business operations can be performed more accurately and smoothly, and handling by both operators and customers is simple.

Further, according to a fourth aspect of the present invention, the operator information can be stored in a memory in association with an event relating to merchandise sales business, and from the operator information stored in the memory when an event occurs. A merchandise sales data processing apparatus which is capable of automatically selecting information corresponding to the event and displaying operator information corresponding to the automatically selected occurrence event on the operator display in the normal language.

In this invention, when an event occurs (for example, a "closing operation" as one transaction end declaration is made), information for the operator (for example, "card and the like" stored in the memory) is generated. "Custody", "Gift voucher"
, Etc.), information corresponding to the event (for example, “check card”) is automatically selected, and operator information (“check card”) corresponding to the automatically selected occurrence event (“close operation”) Are displayed in a normal language (for example, "Japanese") on the operator display.

Thereafter, the automatically selected operator information (“card check”) is stored in the customer selection language (for example,
"English") and the relevant information ("Card check")
... For example, "PLEASE HAND YOUR PR
EPAIDCARD! ") Is displayed on the customer display in the converted language (" PLEASE HAND YOUR PREP ").
AIDCARD! ") Is done.

Therefore, in addition to providing the same operation and effect as in the case of the third aspect of the invention, the operator only needs to perform the procedure of registering the goods and executing the accounting processing, that is, the communication to the customer is necessary. Information (operator information) is automatically selected according to the event,
The labor of the operator is greatly reduced and the handling is extremely simple.

Further, the invention according to claim 5 is a commodity sales data processing apparatus capable of displaying the language selection information in English on the customer display.

In this invention, the language selection information for selecting a language (for example, “German”) different from the normal language (for example, “Japanese”) stored in the memory is “English” which is a universal language. "Is displayed. Therefore, in addition to providing the same operation and effect as in each of the first to fourth aspects of the present invention, the present invention has wide applicability to customers who select any language.

According to a sixth aspect of the present invention, there is provided a merchandise sales data processing device capable of displaying merchandise sales data on an operator display and a customer display, wherein the customer display and the operator display are touched. Language selection information for selecting a third language on the customer side different from the first language on the operator side, customer information for transmitting from the customer side to the operator side, and transmitting from the operator side to the customer side Language information stored in the memory, and the language selection information stored in the memory can be displayed on the customer display in a second language, and the customer is displayed in the second language. By touching an arbitrary third language from among the third language, the third language can be selected and the customer information to be displayed after the third language is selected is selected. The customer display is formed in a word so that it can be displayed on the customer display, and the customer can select any information from the customer information displayed in the third language on the customer display by touching the information. And the corresponding information corresponding to the information selected by the customer's touch operation can be converted into a first language, and the corresponding information selected on the operator display can be displayed in the converted first language. In addition, the operator's information stored in the memory can be displayed on the operator's display in the first language, and the operator touches any information from among the displayed operator's information, thereby enabling the operator to touch the information. It is formed to be selectable, and the information selected by the touch operation of the operator can be converted to the selected third language, and the customer information can be converted to the selected information by the converted third language. A merchandise sales data processing apparatus that is capable of displaying formed on the display device.

In this invention, a third language (eg, “Korean”, “Chinese”, “Spanish”), or “Spanish” commonly used by customers different from the first language (eg, “Japanese”) commonly used by the operator side. Language selection information for selecting "English", "German", etc .; customer information (for example, "I want to use a prepaid card") for transmitting from the customer side to the operator side; The information for the operator (for example, "check card") to be transmitted to the customer is stored in the memory individually or in association with each other.

For example, in a standby state after the power is turned on, the customer display displays language selection information stored in the memory in a second language (for example, "English") set in advance.
Is displayed with. Thus, the customer touches a part of the touch panel corresponding to an arbitrary third language (for example, “English”) from the language selection information displayed in the second language (“English”) on the customer display. By doing so, the third language ("English") can be selected. The customer information to be displayed after the selection of the third language is the selected third language (“English”), for example, “I want to use”.
ea PREPAIDCARD "is displayed on the customer display.

Thus, the customer can select any information (for example, "I want to") from the customer information displayed in the third language ("English"), which is a self-conventional language, on the customer display.
By touching a part of the touch panel corresponding to “use a PREPAIDCARD”), the information (“I want to use a PREPAIDCARD”) is touched.
IDCARD "). The corresponding information corresponding to the information selected in this manner (for example," I would like to use a prepaid card. ") Is in the first language (" Japanese "). It is converted to an operator indicator,
It is displayed as "I would like to use a prepaid card."

Therefore, the customer information can be promptly and accurately notified to the foreigner in the third language selected by the customer and using the customer display, so that the customer can maintain the customer's satisfaction while maintaining the good feelings. Sales operation efficiency can be improved. In addition, since the display function of the customer display is used, it is possible to eliminate the troublesomeness of telling the clerk every word that is natural for the customer (for example, no receipt is required for private use). Conversely, the operator may also omit asking each time, for example, whether or not an accessory (eg, “wooden spoon”) is required for each registered product (eg, ice cream). Further, since the operator can accurately and quickly know the customer's request (for example, "no receipt required", "want to use a credit card", etc.), the work efficiency is further improved. Furthermore, the operator only needs to select the operator information displayed in the self-conventional language (first language), and the customer can know the information in the self-conventional language after conversion (third language). Business operations can be performed more accurately and smoothly, and handling by both operators and customers is simple.

[0031]

Embodiments of the present invention will be described below with reference to the drawings. This product sales data processing apparatus has a basic configuration of the electronic cash register 10 shown in FIGS. 1 and 2, and further, as shown in FIGS. Formed and regular language on the part of the operator (in this embodiment,
Language selection information for selecting a language on the customer side different from "Japanese") and customer information for transmitting from the customer side to the operator side can be stored in the memory (41GS and 41KJ) and the memory (41GS). And 41KJ)
The language selection information stored in the customer display 65 can be displayed, and the language can be selected by touching an arbitrary language from the displayed language selection information. The customer information to be displayed after the selection is displayed on the customer display 65 in the selected language.

In FIGS. 1 and 2, the electronic cash register 10 is formed by connecting an external input / output device to a personal computer 20 including a standard input device (keyboard 43). FIG. 2 shows an external side view.

The personal computer 20 has a CPU 31, a ROM 3
2, a mother board 30 including a RAM 33, a clock circuit, and the like (not shown) and constituting a control unit, an HDD (hard disk device) 41, an FDD (floppy (registered trademark) disk device) 42, the keyboard 43, an input / output port (I / O) 46 and 47 and a communication interface (I / F) 44 for data communication with the outside (for example, the store controller 80) via the data communication network 45.
And so on.

The input / output port 46 has a scanner (SCN)
71 and a card reader / writer (R / W) 73 are connected, and a printer (PNT) 75 and other output devices (such as an automatic opening type drawer) 76 are connected to the input / output port 47.

The control unit (30) includes an operator display (FIU) 61 and a customer display (BIU) 65 constituting a display 60 via a display controller 50.
Is connected. In addition, each controller (CON
T), a touch panel 62 corresponding to the operator display (FIU) 61 and a customer display (BIU) 65
Is connected to the touch panel 66.

The HDD (memory) 41 includes a language selection information file (memory) 41GS and a customer information file (memory) in addition to a product file, a sales file, etc., not shown.
41KJ, an operator information file 41OJ and an event correspondence information file (memory) 41IT are provided. Each file is developed and used in the RAM 33.

The language selection information set and stored in the language selection information file (memory) 41GS is defined as a normal language ("Japanese") [first language used daily by the operator. ], Or a language (eg, “ENGLISH”, “CHINESE Chinese”, “KOREAN Korean”, “Portugues”
e "," GERMAN ", etc.) [Defined as a third language.]
Is information for selecting.

In this embodiment, this language selection information is defined as a world linguistic language ("English") [a second language. ] Can be displayed on the customer display 65. FIG. 6 shows a display example of the language selection information.

That is, the language selection screen shown in FIG. 6 (guidance display section 65G2, "ENGLISH" touch key 66K2, "CHINESE Chinese" touch key 66K
3, "KOREAN Korean" touch key 66K4, "P
ortuguese "touch keys 66K5," GERM
AN ”touch key 66K6 and“ OTHERS ”touch key 66K7) are the displayed language selection information.

The guidance display section 65GI displays guidance (Choose your) for the second language ("English").
LANGUAGE) is displayed, so that it can be applied to many customers.

Incidentally, 65I3 is the total amount (TOTAL ...
YEN) is a merchandise sales data display section, and 66K8 is an "END" touch key.

Here, the display timing of the "language selection screen" shown in FIG. 6 can be always and automatically displayed after the register (10) is turned on and in the standby state in which the "registration mode" is selected. May be built in
In this embodiment, when the operator performs "HELP selection" (YES in ST12 of FIG. 3), the display on the customer display 65 is started (ST14).

More specifically, when the operator presses a "foreign switch (Sw)" (not shown) on the keyboard 43 after turning on the power of the cash register (10) and in a standby state in which the "registration mode" is selected. (S in FIG. 3
In T10, the initial screen display control means (control section ...
30) is the initial screen shown in FIG. 5 (“Foreigners
HELP TOUCH HERE "touch key 66K
1, a message display section 65I1 and a product sales data display section 65I2. ) Is read out and displayed on the customer display 65 as shown in FIG. 5 (ST11 in FIG. 3).

The message display section 65I1 displays "Welcome" in the first language ("Japanese"), and the product sales data display section 65I2 displays "Purchase 0 yen".

Here, the customer enters the "Foreigners HELP TOUCH" displayed at the lower right of the initial screen of FIG.
HERE "Touch key 66K1 is touched (ST1
Then, the language selection information display control means (3
0) reads out the language selection information (see FIG. 6) stored in the language selection information file 41GS and
The language selection information ("language selection screen") is displayed as shown in FIG. 6 instead of the initial screen (FIG. 5) displayed in ST13 and ST14.

It should be noted that the customer is referred to the "Foreigners HELP TOUCH" displayed on the lower right of the initial screen of FIG.
HERE "Touch key 66K1 is touched (ST12
Then, the language conversion means (30) converts the language into the first language ("Japanese") of the corresponding meaning (for example, "I am a foreign customer.") And the converted display control means (3).
0) displays the converted "customer from abroad" on the information display section 61J1 shown in FIG.

When the customer touches one of the arbitrary languages, for example, “ENGLISH” touch key 66K2 with reference to the language selection information (screen) of FIG. 6, the corresponding third language (“English”) is displayed. ) Is selected (YE in ST15)
S), the selected language storage control means (30) temporarily stores the selected language in the memory (RAM 33) (ST1).
6) Yes.

Thus, the customer information selection language conversion means (3
0) is the third selected customer information (for example, “receipt is not required”) read from the customer information file 41KJ.
It is converted into a language ("English") (ST18). That is, “I do not connected RECEIP” shown in FIG.
T "(ST18).

FIG. 7 shows other customer information after conversion, that is, "I do not needed BAGS" and "I w
ant to use a CREDITCARD ",
“I want to use a PREPAIDCA
RD "is also displayed.

These are “Id” that can be touched by the customer.
o not needed RECEIPT ”touch key 6
5K10, "I do not need BAGS"
Touch key 65K11, "I want to use"
a CREDITCARD "touch key 65K12 and" I want to use a PREPAI
DCARD "is displayed as a touch key 65K13.

The conversion (translation) of a certain language (for example, “English”) to another language (for example, “German”) is performed not only by using a translation program but also by using a translation source language. (“English”) and the converted language (“German”) may be compared and stored so that one is input (“English”) and the other (“German”) is output.

Here, the converted customer information display control means (3
0), the converted customer information is displayed on the customer display 65 in each key format (65K10, 65K11, 65K) as shown in FIG.
12, 65K13) (ST19).

Here, when the customer touches the touch key 65K10 of FIG.
To touch the customer information (“Ido not need
d RECEIP ") (YES in ST20), the selected customer information storage control means (30) stores the memory (R
The customer information (“receipt unnecessary”) is stored in the AM 33) (ST21).

The selected customer information acknowledgment display control means (3)
0) is a “NO RE RE” mesh-displayed for convenience in FIG.
The display is switched to "CEIPT" (ST22), and the customer request ("receipt unnecessary") is acknowledged ("NO RECE").
IPT ") is displayed on the customer display 65.

Note that the 65K101 is a touch key 65K.
11 shows a response (OK) display mode when a touch operation is performed on the number 10, and 65K131 shown in FIG.
3 shows a response (acknowledge) display format for.

On the other hand, customer selection information display control means (30)
The determination means (30) determines that the selection information is stored in the memory (33) (YES in ST29 of FIG. 4), and the customer selection information converted (ST30) by the selection information normal language conversion means (30). Information corresponding to (“NO RECEIPT”) (for example, “a receipt is not punched out by a customer's request”) is displayed on the information display section 61J2 of the operator display 61 shown in FIGS. 9 and 10 ( ST3
1) Yes.

Similarly, when the customer touches the touch key 65K13 in FIGS. 7 and 8, the information display section 61J3 of the operator display 61 shown in FIG.
“I would like to use a prepaid card” is displayed.

An event (in this embodiment, "closing operation") accompanying the progress of the product sales operation occurs (ST23 in FIG. 4).
Then, the event correspondence information display control means (3
0) is the event correspondence information read from the event correspondence information file 41IT (for example, “check card”)
Is displayed on the operator display 61 in a normal language ("Japanese") as shown in FIG. 10 (ST24, ST25).

That is, during the procedure, the event correspondence information necessary for notifying the customer side or responding to the customer side request is displayed on the operator display 61 in a timely manner. You can get it.

The operator information that does not correspond to the event is read from the operator information file 41OJ of FIG. 1 and displayed (corresponding to ST24 and ST25).

Here, the operator touches the "keep card" key 62K1 shown in FIG. 10 (ST26).
YES) and the event correspondence information selection language conversion means (3
0) is the customer selection language (“English”) stored in the memory (33) with the event correspondence information (“card check”).
(ST27). For example, "PLEASEHA
ND YOUR PREPAIDCARD ".

Then, the event correspondence information display control means (30) outputs the event correspondence information (“PL
EASE HAND YOUR PREPAIDCAR
D ") is displayed (mesh display for convenience) as shown in FIG. 11 (ST28).

The customer who saw the customer display 65 shown in FIG.
It is possible to accurately know that "receipt unnecessary" has been transmitted to the operator and "hand over the prepaid card to the operator" now.

In the merchandise sales data processing apparatus (10) of this embodiment, the customer display 65 has the operator's normal language (first language... "Japanese") stored in the memory (41GS). Language selection information for selecting a third language ("English") on the customer side different from ")" is displayed as shown in FIG. 6 (ST14 in FIG. 3).

The customer can select an arbitrary language (“ENGLISH” key 6) from the language selection information displayed on the customer display 65.
By touching 6K2), the language ("English") can be selected (YES in ST15).
After the customer selects the third language ("English"), the customer information to be displayed on the customer display 65 is displayed in the selected language ("English") (ST19).

Therefore, the customer information can be promptly and accurately notified to the foreigner in the customer selection language (third language... English) using the customer display device 65, so that the customer's feelings can be maintained well. And improve the efficiency of product sales operations. In addition, since the display function of the customer display 65 is used, it is possible to eliminate the troublesomeness of telling the store clerk every word that is natural for the customer (for example, no receipt is required for private use). Conversely, the operator may also omit asking each time, for example, whether or not an accessory (eg, “wooden spoon”) is required for each registered product (eg, ice cream).

The customer displays on the customer display 65 (ST)
19) The customer information shown in FIG. 7 [for example, “I do
not needed RECEIPT ”,“ I wan
to use a PREPAID CARD ”etc.] (for example,“ I do not ne
By touching “ed RECEIPT”), the customer information (for example, “NO RECEIPT”) is touched.
T ”) can be selected (YES in ST20).
That is, it can make a customer request.

The corresponding information (for example, “No receipt is issued at the request of the customer”) corresponding to the information (“NO RECEIPT”) selected by the touch operation of the customer is written in a normal language (for example, “ Japanese ”) (ST30 in FIG. 4) and the operator display 6
1 is displayed (ST31) in the normal language after conversion ("No receipt is issued according to customer's request"). Therefore, the operator requests on the customer side (for example, “No receipt required”, “I want to use a credit card”
Etc.) can be known accurately and quickly, so that business efficiency is further improved.

The operator display 61 having a structure with the touch panel 62 displays operator information (for example, “check card”) stored in the memory (41OJ) and transmitted from the operator to the customer. It is displayed in a normal language ("Japanese") as shown in FIG.

Thus, when the operator selects any information (for example, “check card”) by touch operation, the selection information (“check card”) is selected by the customer in the selected third language (“English”). ) And displayed on the customer display 65 in the selected language (“PLEASE HAND Y
OUR PREPAIDCARD! Therefore, the operator only has to select the operator information displayed in the self-conventional language (“Japanese”), and the customer also knows the information in the self-conventional language after conversion (“English”). As a result, business operations can be performed more accurately and smoothly, and handling by both operators and customers is simple.

When an event (for example, “closing operation” as one transaction end declaration is performed) occurs (YES in ST23), the operator stored in the memory (41IT and 41OJ) is used. Information corresponding to the event (for example, "card storage") is automatically selected from the application information (for example, "card storage", "gift card storage", etc.) (ST24), and an event (for example, The operator information (“check card”) corresponding to the “tightening operation”) is displayed in the normal language (“Japanese”) on the operator display 61 (ST25).

Thereafter, the information for the automatically selected operator (“card check”) is converted into a customer-selected third language (“English”) (ST27), and the converted information is converted into a customer display 65. Display in a post-language ("English") (for example,
"PLEASE HAND YOUR PREPAID
CARD! ") Is performed (ST28).

Therefore, the operator only needs to execute the procedure of merchandise registration and accounting performed by looking at the operator display 61, that is, the information that needs to be transmitted to the customer (operator information) corresponds to the event. Since the selection is made automatically, the labor of the operator can be greatly reduced and the handling is extremely simple. The same applies to the case of operator information that does not correspond to an event.

[0074]

According to the first aspect of the present invention, the language selection information stored in the memory is displayed on the customer display, and the user can select the language by touching an arbitrary language from the display. Since it is a commodity sales data processing device formed so that customer information to be displayed after selection can be displayed on the customer display in the selected language, the customer information can be displayed to the foreigner in the customer selection language and the customer display. Can be quickly and accurately notified. Accordingly, it is possible to improve the efficiency of the product sales operation while maintaining the customer's good wits. In addition, since the display function of the customer display is used, it is possible to eliminate the trouble of giving a word to the store clerk for matters (for example, no receipt required) which are natural for the customer. Conversely, the operator can also omit asking each time, for example, whether or not a “wooden spoon” is required for each registered product (for example, ice cream).

According to the second aspect of the present invention, the correspondence information corresponding to the information selected by the customer from the customer information displayed on the customer display by a touch operation can be converted into a normal language and the operator can Since the selection corresponding information can be displayed in the normal language on the display for display, the same effect as in the case of the invention of claim 1 can be obtained, and further, the operator can request the information on the customer side (for example, “Receipt”). Is unnecessary "," I want to use a credit card ", etc.) accurately and quickly. Therefore, the work efficiency is further improved.

According to the third aspect of the present invention, the operator information stored in the memory is displayed on the operator display device in a normal language, and any information from the information is touched by the operator to perform the touch operation. Is formed so as to be selectable, and furthermore, the information selected by the touch operation of the operator is converted into a selected language so that it can be displayed on the customer display, so that the same effect as in the invention of claim 2 can be obtained. In addition to being able to play, the operator only needs to select the operator information displayed in the self-conventional language, and the customer can know the information in the self-conventional language after conversion, so that the business execution can be performed more accurately It can be performed smoothly and is easy for both operators and customers to handle.

According to the fourth aspect of the present invention, the operator information corresponding to the occurrence event from the operator information stored in the memory is formed so as to be displayed on the operator display in a normal language. Therefore, in addition to the effect similar to that of the third aspect of the invention, the operator only has to execute the procedure of merchandise registration and accounting processing, that is, information that needs to be transmitted to the customer (operator information). Information) is automatically selected in response to the event, so that the labor of the operator can be greatly reduced and the handling is extremely simple.

Further, according to the fifth aspect of the present invention, the language selection information is displayed in English on the customer display.
In addition to the effects similar to the effects of each of the inventions according to the fourth to fourth aspects, the present invention has a wide adaptability for customers who select any language.

Further, according to the invention of claim 6, the language selection information can be displayed on the customer display in the second language and the second language can be displayed.
The customer can select any third from the language selection information displayed in the language.
The language can be selected by touch operation, and customer information to be displayed after the third language is selected is formed so that it can be displayed on the customer display in the third language, and is displayed on the customer display in the third language The customer can select any information from the customer information that has been selected by touching the information. The corresponding information corresponding to the information selected by the customer touch operation is converted into the first language and displayed on the operator display. Operator information stored in the memory can be displayed on the operator display in the first language, and any information can be selected from the displayed operator information by touch operation. Since it is a commodity sales data processing device which is selectable and is formed so that the selected information can be converted into the selected third language and displayed on the customer display, the customer information can be displayed to the foreigner in the customer selection language and for the customer. Bowl It can be informed promptly and accurately by use. Accordingly, it is possible to improve the efficiency of the product sales operation while maintaining the customer's good wits. In addition, since the display function of the customer display is used, it is possible to eliminate the trouble of giving a word to the store clerk for matters (for example, no receipt required) which are natural for the customer. Conversely, the operator also has an accessory (eg, ice cream) for each registered product (eg, ice cream).
It is possible to omit asking each time the necessity of the “wooden spoon”). Further, since the operator can accurately and quickly know the customer's request (for example, "no receipt required", "want to use a credit card", etc.), the work efficiency is further improved. Furthermore, since the operator only has to select the information for the operator displayed in the self-conventional language and the customer can know the information in the self-conventional language after the conversion, the business can be performed more accurately and smoothly, Easy handling for both operators and customers.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

FIG. 2 is an external side view for explaining a positional relationship between a customer display and an operator display.

FIG. 3 is a flowchart (1) for explaining the operation.

FIG. 4 is also a flowchart (2) for explaining the operation.

FIG. 5 is also a view for explaining a display mode example (1) on a customer display.

FIG. 6 is a diagram for explaining a display mode example (2) on the customer display device.

FIG. 7 is a view for explaining a display mode example (3) on the customer display device.

FIG. 8 is a view for explaining a display mode example (4) on the customer display device.

FIG. 9 is a diagram for explaining a display mode example (1) on the operator display unit.

FIG. 10 is a diagram for explaining a display mode example (2) on the operator display device.

FIG. 11 is a diagram for explaining a display mode example (5) on the customer display device.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 10 Electronic cash register (commodity sales data processing device) 20 Drive control unit 30 Motherboard (control unit) 41 HDD 41GS Language selection information file 41KJ Customer information file 41OJ Operator information file 41IT event correspondence information 43 Keyboard 50 Display controller 60 Display Display 61 Operator display 62 Touch panel 65 Customer display 66 Touch panel 71 Scanner 73 Card reader / writer 80 Host machine

Claims (6)

[Claims] 1. A merchandise sales data processing device capable of displaying merchandise sales data on an operator display and a customer display, wherein the customer display is formed from a structure with a touch panel and is different from a normal language on the operator side. Language selection information for selecting the language on the side and customer information for transmitting from the customer side to the operator side can be stored in the memory, and the language selection information stored in the memory is displayed on the customer display. The language is selectable by touching an arbitrary language from among the language selection information that can be displayed and displayed by the customer, and the customer information to be displayed after the language selection is displayed in the selected language for the customer. A merchandise sales data processing device formed so as to be displayed on a display. 2. The customer can select any information from the customer information displayed on the customer display by touching the information, and the information can be selected by the customer touch operation. 2. The merchandise sales data processing apparatus according to claim 1, wherein the corresponding information corresponding to the information can be converted into the normal language and the corresponding information selected on the operator display can be displayed in the converted normal language. 3. The operator display is formed from a structure with a touch panel, and operator information for transmitting from the operator side to the customer side can be stored in the memory, and the operator information stored in the memory is stored in the memory. The operator's display can be displayed in the normal language and any information can be selected from the displayed operator information by touching the information by the operator, and the information can be selected by the operator. 3. The merchandise sales data processing device according to claim 2, wherein the converted information can be converted into the selected language, and the selected information selected by the operator can be displayed on the customer display in the converted selected language. 4. The operator information can be stored in a memory in association with an event related to a product sales operation, and when an event occurs, information corresponding to the event is automatically selected from the operator information stored in the memory. 4. The merchandise sales data processing apparatus according to claim 3, wherein the selectable and operator information corresponding to the automatically selected occurrence event is formed so as to be displayed in the normal language on the operator display. 5. A display according to claim 1, wherein said language selection information is displayed on said customer display in English.
The product sales data processing device according to any one of the above. 6. A merchandise sales data processing device capable of displaying merchandise sales data on an operator display and a customer display, wherein the customer display and the operator display are formed from a structure with a touch panel, and the operator side. Language selection information for selecting a third language on the customer side different from the first language, customer information for transmission from the customer side to the operator, and operator information for transmission from the operator side to the customer side. And the language selection information stored in the memory can be displayed on the customer display device in a second language, and the customer can select any third language from the language selection information displayed in the second language. The third language can be selected by touching the button, and customer information to be displayed after the third language is selected can be displayed on the customer display in the selected third language. The information can be selected by the customer touching any information from among the customer information displayed in the third language on the customer display, and can be selected by the customer's touch operation. The corresponding information corresponding to the converted information can be converted into a first language, and the corresponding information selected on the operator display can be displayed in the converted first language. Information can be displayed on the operator display in the first language, and any information can be selected from the displayed operator information by touching the operator, and the operator can select the information. The selected information can be converted into a selected third language and the selected information selected by the operator can be displayed on the customer display in the converted third language. Product sales data processing device.