Other devices

My Samsung TV received and installed a new version of the Tizen OS (v2025) yesterday. Since then, the Deezer app has stopped working. The app loads ok, and I can navigate through my favs and playlists, but it refuses to play any music.I have cleared the Deezer cache... same issueI have uninstalled and then reinstalled the Deezer app.. same issue.Please advise how I can resolve this issue.Thank you

The requested content is not loading. Error: MS1002I pay a family membership for deezer and I get logged out for suspicious activity so what’s the point in having a family membership if this isn’t working at all? There is no direct way to contact deezer support regarding this and since I can not play any music, isn’t this literally illigal in the EU? So what exactly is going on? 

I've read many topics about the problems with Chromecast Audio and I'm suprised that the Deezer people doesn't do anything about it. Of course, we all had wanted that streaming to Chromecast Audio could be lossless but for the moment I could have lived with the current bitrate. But I can't live with the unstable connection to Chromecast Audio. Sometimes it works fine but most of the time when choosing a new track, the message "Reading data... almost finished bla bla bla" appears and it is never finished. If I turn off the Chromecast Audio, the track works fine. I'm in a trial period and if the Chromecast Audio connection isn't improved I have no need for Deezer. It's very sad, because I really like Deezer and was about to skip Spotify. Now, I have to get back to Spotify. Their Chromecast connection works fine. So, my question is: Why don't you Deezer folks do anything about it? /Alf

In a computer in Linux Mint 21.1 (vera) using firefox 129 I am unable to listen any song at all !!!The internet connection is not detected while I can ensure it is fullly working for all other sites.The message is:Your computer seems to be offline. We'll keep trying to reconnect.

I’d like to report a bug that crashes the app.ContextA while ago, I have added a song to my favourite ones. Since then, it got removed from the platform.However, in the list, I still can see a link to its album. When I click on it, the app crashes. I need to completely close Deezer then reopen it to reset it to the welcome page.I did a video to repro the steps, but it seems I can only add screenshots.There’s a screenshot of the… crashed app? (not sure it helps)I’m using Version 7.0.50 (7.0.50)Reproduction stepsOpen the Favourite playlist page. Filter the song that is greyed out Click on the album link of this greyed out songObserved resultsThe app crashedExpected resultsThe album link should not be clickable if the album is not available. Wishing reporting this bug helps,Orlyyn

How long does it take for the account to return to normal? I’ve been waiting over a week. Been charged my next month. Still no musics. 

Deezer zoom keeps resetting When I close it and reopen on the next day it happens. Nice: Bad: 

Hi,  Does anyone have a working way to actually choose and play music on an Echo device through deezer?I purchased Amazon's Echo Studio and setup the Deezer skill in Alexa. It is an absolute heap of garbage. I cannot choose songs on the Alexa app and am limited to voice commands or previously played content (through Alexa) where Alexa straight up ignores what I asked and plays something else. Why does Spotify have actual integration into this service while Deezer has basically nothing.I tried creating a Playlist in deezer, and that doesn't work with Alexa.I tried using Bluetooth to play through the Deezer app and the sound is very quiet, quality is poor.I tried using Deezer Connect and it doesn't find the Echo Studio. I dont know whether to return the Echo, cancel Deezer or both. Just a terrible experience all around. Extremely disappointed. I was planning on listening to music today, not yelling at Alexa.Edit: AND Deezer got rid of their Fire TV app. Just perfect. Great work guys.

Artist: Dir en grey.I can see the songs from different albums, but I can not see the albums in the list.This kind of bug, is probably the reason that Deezer is not the main music app. It is an awful behavior. 

Using Deezer on Android. When Chromecasting I cannot select 'play next' or 'add to queue' for songs. The options are greyed out. They work fine if I stop casting. I've seen similar posts going back months on here and can't believe this basic functionality hasn't been sorted out.

I am using Deezer on my laptop, with Deezer free, which I have done for years with no issues. Suddenly it is now saying I can only listen to 30 seconds of each song unless I subscribe to Deezer premium.I have never had this issue on my computer before and I am certainly not subscribing to premium given there are many tracks I listen to that Deezer does not have. Has anyone else had this issue and know how to resolve it or am I finally going to have to move to Spotify?

Hi! I noticed that last.fm stopped scrobbling recently, I came to deezer to check… and no such options?This is from web app: 

someone was complaining about this 4 years ago and it is still an issue. it makes no sense to have to login a desktop app frequently. defeats part of the purpose. even the website doesn’t require logging in as much. 

The Deezer -MusicCast app  interface is not very reliable. The app keeps quite often hanging on some login dialog or just stops playing the next number. Why is that? 

When I change the volume on my windows 10 pc a Deezer banner appears in the top left corner of the screen. How do I remove this? This happens while using the Deezer desktop application. I understand its usefulness but there should be a way to turn it off. It can be quite obnoxious for users.

I recently move from Spotify because #FreePalestine and I'm absolutely mad that I cannot play or control Deezer from my phone without using Bluetooth. It's annoying. I want to control my music without listening my other apps notifications or if I want to make a call, I don't have to worry about people listening to it. Please fix it. There's no way you don't have this feature in 2025. Specially when many people are leaving Spotify. Please I beg you.  Also, I ask one simple thing. To play Evermore deluxe version  -Taylor swift and it doesn't find anything !!!  Like what do you mean. It's right there! !!!  

I try to search things and it says no result every time

Has anyone else noticed this? Every time I launch the Windows Deezer app and change the volume for the first time when it plays a track, Deezer launches this process:C:\WINDOWS\system32\rundll32.exe -localserver 22d8c27b-47a1-48d1-… So to be clear, the steps are, in order:launch Deezer app play a title change the audio volumeIf I change the volume without Deezer being there or playing a track, nothing happens. This process keeps running quietly in the background, even if the app is shut down completely. Once killed, it doesn’t reappear unless the system is restarted. I haven’t taken the time to try and intercept the network communication this process was having, but I find it highly suspicious. I was wondering if someone had figured out its real purpose and what it transmitted (and where).It’s not a recent thing; it’s like that on the current version (7.0.140), but I spotted that behaviour in previous versions already.

Hi ! When does Deezer will develop direct integration to Sonos ? With spotify you can send directly your music and with Deezer you have to link your Deezer in the application which cause problems for example when you are a family : just one profile can be linked. Please I am very attached to Deezer but it is a real problem which can make me change…thanks 

Whenever I start a Deezer custom radio station from a track in the Sonos app, the playlist is generated but the songs skip through every few seconds, usually without playing any audio. I’m running my system on a wired LAN, so connection isn’t an issue. I only recently switched from Spotify and there were no similar issues with that. A search in the Sonos community suggests this is known about and the implication is that Deezer needs to look at its implementation to fix the issue. Are there any plans to address this?

Mac Deezer Desktop update not compatible with 10.15 Catalina. It updates automatically but won’t work unless 11.

Hi just started a free trial and have downloaded Deezer on Sonos. when I go to play music On Deezer I click on audio then devises but it's only showing my iPad to play on not Sonos. I have deleted Deezer on Sonos rebooted and reinput Deezer again on Sonos still have the same problem. Deezer is not recognising Sonos. please advice.

Such as omitting & in song, album, and artist’s names.I specifically joined because scrobbling was available, but editing every single King Gizzard, Nick Cave & the Bad Seeds, Iron & Wine, Peaches & Herb, Mama’s & Papa’s song would be SUPER DISAPPOINTING.