Features & Feedback

The play/pause key from the keyboard is not working.Previous/next song does work.Currently, the main issue is that there is no way to pause/resume a song when Deezer is in the background.And those media shortcuts have been on keyboards since forever, why are they not correctly supported ?

sorry for the word.. poster.. if it wrongwhen I chose songs and made a new playlist, max 4 pictures of the albums became together and created a poster for the playlist.. or if I chose one album of a band, the picture of the album became the poster of the new playlist..For a few months when I want to make a new playlist, there is blank poster and deezer want me to customize the poster..well I dont want to customize it, I want deezer to set a poster from the album pictures of the songs etc..auto set picture was better..Have I changed a setting? or it is a new way?maybe I may not explain what I want to tell.. so I am adding a few pictures..you see  my playlists.. in the past I gave a name to my playlist. I added song for that playlist and deezer put posters.. for ex.. reggae.. if playlist have songs from differetn albums deezer put 4 pictures, if the playlist is related to one album, picture of that album was sat as a poster..now when I arrange a new playlist, deezer doesnt set a poster f

I noticed that none of the albums by The Glitch Mob are visible in their discography, even though the albums are available on the platform and they are assigned to the right band. I can find them through the top songs page. This is only a problem on the desktop app, on IOS it works fine. Is this a bug?

Hey Deezer Support,It's been around 2 years since the favorites track limit was bumped up to 10,000 tracks, and  finally I've hit that limit last week. I've had to resort to using a "Favorites" playlist as a workaround, but it's still inconvenient.Is there any chance you could increase the favorites track limit beyond 10,000? I would really appreciate it! Being able to save more of my favorite tracks would greatly enhance my Deezer experience.Thanks a lot for your consideration. Looking forward to your response!

I quit Spotify because they kept hounding me with ads, or as they like to call it, “suggestions” for godawful retarded shit I don’t want to see. The ads on Spotify couldn’t be disabled and I obviously felt cheated as I paid for a premium subscription so I wouldn’t have to see ads as popups or banner ads etc.Now with Deezer Premium I randomly got a notification about some Disney (may a merciless God strike down everybody that works for that company) album that I have shown zero interest in and never heard of before.Is it possible to disable ads completely and permanently or should I just quit Deezer within my first week of using it and give another platform a try?Ad in question: 

Even thought I connected last.fm to my freezer accounts my scrobbles neither appear not are counted. I tried disconnecting it then reconnecting it but the problem isn't fixed.

Bonjour Juste bravo pour le Fondue des morceaux car je trouvé que cela était un énorme manque comparé à Spotify. Je n'ai plus aucunes raisons de vous quitter et rejoindre Spotify. Une amélioration intéressante aussi à réaliser par vous, est, le plus et moins pour les morceaux sur un widget sur l'écran de verrouillage. Encore bravo pour le Fondue  Cordialement 

We're excited to announce that the Crossfade feature is now available to all users on the Deezer Android app.Crossfade allows for smooth transitions between songs, eliminating abrupt pauses and creating a smoother, more seamless listening experience, similar to that of a DJ. How to Activate and Configure Crossfade To start enjoying this feature and customize the transition length, follow these simple steps:Open the Deezer app on your Android device. Go to your Settings (⚙️). Scroll down until you find the Deezer Labs section. Within Deezer Labs, look for the Crossfade Duration. Adjust the slider to the number of seconds (1 to 30 seconds) you want the transitions between your songs to last.  

Some of The Residents were get inactive. Like “The Bunny Boy”. I loved to listen to them :-) 

Hi! I just wanted to put up some issues I have and see if it's my usecase that's wrong or there is anyone else feeling the same.1. Queueing does not work on the Android app. This is irregardleas what source you are using (Flow, Playlists, just picking a song etc). Reading online seems to explain this as expected behaviour which feels...weird? 2. UI is a mish-mash of weird decisions.Why is the home page lacking things as simple as knowing what playlist I recently played (who even recalls album covers?!), And being 100% full of content that have not been decided by me, the paying user? 3. Podcasts show the latest episode, regardless if you have just started a new podcast. "Hey, you just started EP01, why not listen to EP232 instead?"And it's a chore to go back and find the correct one. 4 and the biggest issue for me:I came from Spotify which I got 2009 and had premium since. This means I might be a bit blind to some of the decisions made for Deezer.I got tired because it was not a music

There are no iOS shortcuts for the Deezer app. The shortcuts should allow you to add a certain song to a certain playlist, skip songs, love songs, etc.

I used to be able to sort my Playlist by artist, or alphabetically but all these options have disappeared.  Please help?

Is there to exclude a playlist from your taste profile so it doesn’t show up in your monthly My Deezer Month playlist? I listen to instrumental music during work hours but I don’t want it influencing my algorithm. 

Is there any way to sort differently? I have close to 300 playlists and there is no way to sort other than by last updated. This has functionally made having any more than 5 to 10 playlists useless.This isn't the first time this feature removal has been pushed, but it was previously rolled back. Why have you done this again? Is there any way to circumvent this? Any setting i can change? The last thread on this topic over 15 days ago has had no answer from deezer support.Please, I have used and loved deezer for close to (more than?) a decade and had no intention of changing service, but i am going to be forced to if there is no solution. I have endured the long loading times, the offline playing bugs, the "error loading content" issues, and all the other problems with the app, and yet have so far remained a staunch supporter of deezer for all its qualities as a streaming service outweigh these issues, but this feature removal (not even a bug!) will be the end of me.Thank you very much f

Esta pseudo app tarda siglos en cargar la música aunque estés en una buena red o, lo peor de todo, aunque la hayas descargado previamente. Me pasaba algo similar con Tidal, ¿Es el formato o simplemente son malas apps?

Whats the point of a music appa that takes forever to load music?They should rebrand the app to a killing time app "You have 20 minutes to kill, just hit the play button and when you hear the music you'll know 20 minutes just passed by.After that just delete caché and start over.

Hello there! I have one question : When I use Deezer at Android auto, there is a tab where there are the mixes (eg. rock, jazz, etc.) However I cannot find where the mixes tab is in the Android App, where I could find all the mixes (genre, mood, decades etc). Could you please help me?Thank you a lot!

I streamed on the way to and from college almost every day this month and it's saying I didn't stream enough to see my deezer month? I've streamed more this month than I ever have before, it was obviously more than 15 minutes

I have tried the "launch track" feature, but only one song is in the playlist. Some of the other songs either behave the same way or have only two or three tracks in the playlist, which seems like a bug to me.  

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

When will the podcast section get some love? A huge improvement would be if  new podcasts would show on the main podcast screen, sorted on RELEASE DATE and TIME. Now, the main podcast screen is mostly empty, which is stupid Sorting new podcasts on date and time isn’t even possible at the moment which is even more stupid We would also very much need a direct shortcut to the podcast section on the main screen, It just takes too many clicks at the moment which is very annoying. (favourites > podcasts > new releases, then navigate a list of podcasts which is sorted alphabetacally instead of chronologically, sigh!!!) Come on guys, give the podcast section some 💜💜💜!!

I've had Deezer Premium for over a year now and for the past 2 weeks, I've been getting adds every time I start listening to a podcast. What's the point of paying for a Premium subscription when I can't get rid of the adds 100%?

To make it short, Is Deezer truly HiFi? And how can i prove this

Heel irritant,maar de meeste podcasts die ik wil luisten worden niet geladen. Hebben meer mensen hier last van?