Contact us | Nintendo Support

Self service

Find a solution or submit a help ticket

Use My Support Dashboard

Learn about and resolve error codes
Review eShop purchase history
Get the status of your service request

Self service

Find a solution or submit a help ticket

Reset Parental Controls PIN
Start a Joy-Con 2 or Joy-Con repair
Prepaid card is scratched or not working
Download code Insert scratched or not working
Transfer games between two like systems

Contact Corporate

Media and PR requests
Report potential infringements of Nintendo products

Talk to a human

Our support specialists are here every day except on holidays. We close at 7 p.m. PT. Sorry we missed you! Our support specialists are not available because it’s after normal business hours or a holiday. We will reopen at 6 a.m. PT.

Start Chat

Text/SMS (425) 970-9648

Text-messaging rates apply.

Call 1(800) 255-3700

Call +001 (425) 558-7078 if you are outside the US or Canada. Use TTD service? Dial 711