Operational Considerations

Daily Accounting File

Each business day you will receive a Microsoft Excel (XLS) file that outlines transaction level detail for all dollar amounts that will be debited or credited to your bank account. This file should be used to reconcile and research your transactions. Detailed information on this file can be found here Daily Accounting File and Daily Accounting Report.

Chargeback Management System

Our proprietary CMS system helps facilitate the dispute process between merchants and the financial institutions that issue credit cards. CMS provides you with dispute notifications, documentation, the ability to respond to a dispute and reporting.

Additional information on CXP CMS can be found here CMS (Chargeback Management System) .