Sprinklr’s cover photo
Sprinklr

Sprinklr

Software Development

New York, NY 577,810 followers

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).

About us

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Website
https://www.sprinklr.com/
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
New York, NY
Type
Public Company
Founded
2009
Specialties
Social Media Management, Customer Experience Management, and Enterprise Cloud Computing

Locations

  • Primary

    441 9th Ave

    12th floor

    New York, NY 10001, US

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  • Divyasree Technopolis, Opp HAL Airport Road

    Yamalur 3rd Floor, East Wing

    Bangaluru, Karnataka 560037, IN

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  • 123 Victoria Street

    London, SW1E 6RA, GB

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  • Av. Dra. Ruth Cardoso, 8501 - Pinheiros, São Paulo - SP, 05425-070

    Sao Paulo, SP 05425-070, BR

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  • 1440 G St NW

    Ste. 8206 & 8207

    Washington, District of Columbia 20005, US

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  • 2201 E 6th St

    Austin, Texas 78702, US

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  • Yonge & Richmond Centre, 151 Yonge Street

    11th Floor

    Toronto, ON M5C 2W7, CA

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  • 36, Rue La Fayette

    Paris, Île-de-France 75009, FR

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  • Am Sandtorkai

    4th Floor c/o Office.one M27 Speicher 20457

    Hamburg, HH 20457, DE

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  • 106-0032 Minatoku, Roppongi 7-18-18 Sumitomo Fudosan Roppongi Dori Building 11F Tokyo, Japan

    Tokyo, JP

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  • Dubai Internet City

    Office 210-211, Bldg. #15

    Dubai Internet City, AE

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  • Iris Tech Park

    48 Sohna Road

    Gurgaon, 122001, IN

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  • 38 Beach Road

    Singapore, 189767, SG

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  • 135 Yanping Road

    Office 232

    Shanghai, 31 200042, CN

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  • Strawinskylaan 4117

    4th Floor, Office 03-105

    Amsterdam, North Holland 1077 ZX, NL

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  • Business Center Talacker 41

    Floor 1

    Zürich, 8001, CH

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  • Hub Wynyard 10 Carrington Street, Sydney NSW 2000 Unit 1218

    1218

    Sydney, NSW 2000, AU

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  • WeWork Seolleung

    c/o Sprinklr Korea LLC 302, Teheran-ro Gangnam-gu, #12-102

    Seoul, South Korea 06210, KR

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  • 180 Flinders St

    Melbourne, Victoria 3000, AU

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  • Kaufingerstraße 24

    c/o Unicorn Workspace

    Munich, Bavaria 80331, DE

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  • Spaces Ny Carlsberg Vej, Ny Carlsberg Vej 80

    København, 1760, DK

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  • Chem. du Vernay 14

    Gland, Switzerland 1196, CH

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  • Calle de María de Molina, 54

    503-504

    Madrid, Community of Madrid 28006, ES

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  • Corso Europa, 15

    603

    Milan, 20122, IT

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Employees at Sprinklr

Updates

  • Sprinklr reposted this

    We just wrapped a great week at Sprinklr SKO FY27! The energy, ideas, and passion across our global team were truly inspiring — and spending time with so many of our GTM team members reminded me exactly why our theme, Accelerate, feels so right for the year ahead. I’m deeply grateful for the hard work and preparation that went into every session and conversation. The organizing team created the perfect space for learning, collaboration, and honest dialogue. The way every Sprinklrite shows up — grounded in customer obsession, accountability, teamwork, and trust — is what sets us apart and creates the momentum we’ll carry into the new year. And, extending a BIG thank you to the partners and customers who joined us for some candid conversations about the future of CX. Finally, a huge shout out to all of this year's award winners! Your achievements set the bar for all of us. We head into FY27 with clarity, conviction, and an understanding of what it will take to win. Together, we’re building the definitive AI‑native, unified CX platform — empowering brands to create extraordinary customer experiences. Let’s take the momentum we built here and accelerate — together. Sprinklr Joy Corso Karthik Suri Anthony Coletta Sanjay Macwan Jacob Scott Amitabh Misra Arun Pattabhiraman Bit Rambusch

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  • View organization page for Sprinklr

    577,810 followers

    THIS 🙌 AI is not a support function for us, it's our foundation. Great to feel the SKO FY27 energy from attendees this week! #sprinklraccelerate

    Energized for what’s ahead at SKO FY27! There’s something powerful about being in a room filled with ambitious, sharp, forward-thinking talent — and I’m genuinely excited to be building alongside such incredible people. This year’s theme? Accelerate. And it couldn’t be more timely. While everyone is talking about AI as a tool to support workflows, Sprinklr has taken it a step further — building an AI-native platform that seamlessly connects products and services across the customer journey. Not AI as an add-on. Not AI as a feature. But AI at the core. That shift matters. Because acceleration today isn’t just about moving faster — it’s about moving smarter, more connected, and more intentional. Grateful to be part of a team that isn’t just adapting to the future… but actively building it. Let’s accelerate. 🔥 #SKO #Accelerate #AINative #CustomerExperience #Sprinklr

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  • 🚀 Descubre las novedades de la actualización de Sprinklr El miércoles 25 de febrero a las 11h, únete a nosotros para un webinar de 45 minutos y haz el pleno de innovaciones. Presentaremos nuevas funcionalidades y mejoras clave para sacar el máximo partido de Sprinklr desde el primer día. 👉 Inscríbete y empieza el año con una verdadera ventaja competitiva: https://lnkd.in/g_43XjJQ

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  • The future of CX starts with how we show up for each other. SPRINKLR + ORLANDO = 🙌💡🏆😎🌴🎉 We’re kicking off our Fiscal Year 2027 this month with one clear focus: delivering a better, faster, more unified experience for our customers. This week, we're hosting Sales Kickoff where our teams come together, in person and virtually, to align, strengthen partnerships, invest in talent, and build the momentum that will shape the year ahead. Because when we elevate how we work together, we elevate how our customers experience Sprinklr. FY27 is our acceleration year — clearer execution, deeper collaboration, and a renewed commitment to delivering connected, human customer experiences at scale. More greatness to come from these next few days, and onward ⚡ #sprinklraccelerate

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      +11
  • 🚀 3 excellentes raisons de ne pas manquer #All4Customer Paris cette année! 🤖 Assistez à la conférence Sprinklr et découvrez comment Decathlon a unifié l’ensemble de ses interactions pour offrir une véritable vision client 360°. 🖥 Réservez une démo personnalisée sur le stand D11 et découvrez l’IA Sprinklr en action, appliquée à vos enjeux concrets ➡️ https://lnkd.in/gfzH2CVy ☕️ Profitez d’un café exceptionnel — probablement le meilleur du salon 😉 📅 On se retrouve le 24–25 mars 2026 à Paris Expo Porte de Versailles

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  • ✈️ CCW Berlin, here we come! Next week we join infinit.cx, Accenture, Raffish Agency, Futurelab, Cartier and more, for one of the most memorable events of the year, CCWberlin. From a stacked speaker line-up & demos, to reconnecting with familiar faces and meeting new ones, we can't wait to make 2026 the best year yet 👏 ⏪ swipe for all the details & be sure to come say hallo! See you there ➡️ https://lnkd.in/g3YaAcim

  • Lunar New Year marks a time of renewal, reflection, and forward motion. The Year of the Fire Horse is often associated with drive, resilience, and transformation — qualities that resonate deeply as we look ahead. As Sprinklr enters this next chapter, we’re inspired by the energy of change and the collective momentum created by our people around the world. Wishing everyone celebrating a joyful, prosperous Lunar New Year! May the year ahead bring growth, connection, and continued progress.

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  • "Make it viral 🦠" From the necessity to go viral to fostering meaningful connection, the brand evolution on social is ever-changing. One constant remains, the customer should be at the center of your strategy. Swipe for a quick lesson from CX leaders SAMY and Diageo on how to mature your approach, and make moments that matter by effectively understanding your audience. Want more? Catch the latest CX-WISE podcast episode with Nathan Townsend and Alberto Romano 🔗⬇️ #CXWISE

  • You’re collecting customer feedback — but are you doing anything with it? Most teams aren’t. Post-contact surveys often sit in disconnected dashboards, trapped in siloed tools with no clear path to root causes or action. If this feels familiar, you’ll want to join our upcoming 35-minute CX Demonstrate with Deming Cassity and Aaryaka Nidhi ✨ You’ll see how Sprinklr CFM turns survey responses into real-time remediation and continuous improvement by helping you: ✔ Automate post-interaction surveys across every channel ✔ Tie every response to full context (agents, queues, issues, history, transcripts) ✔ Unlock AI insights that reveal sentiment shifts and emerging risks ✔ Activate closed-loop workflows that auto-trigger follow-ups and escalations ✔ Scale an enterprise-wide, governed VOC program Because customer voices shouldn’t just be measured. They should be understood — and used to move your organization forward. 👇 Save your spot to see CFM in action!

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  • Words of affirmation are like one-way tickets into our ❤️ Hearing how customers use Sprinklr to move faster, work smarter, and focus on what matters most never gets old. We’re also big believers in quality time — which is why we build technology that gives teams more of it back. Amid all this Valentine’s Day cheer, we’re still focused on what matters: helping our customers do their best work. 💙

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Funding

Sprinklr 8 total rounds

Last Round

Private equity

US$ 200.0M

See more info on crunchbase