Sentimento do Usuário
Como são determinadas?
Estas percepções, atualmente em beta, são compiladas a partir de avaliações de usuários e agrupadas para exibir uma visão geral do software.
- Locobuzz is a tool for social media escalation handling, providing real-time alerts for negative sentiments or high-impact issues, SLAs and reminders, and streamlining customer interactions across multiple platforms.
- Reviewers frequently mention the user-friendly interface, the ability to manage multiple social media and digital channels through one interface, and the integrated ticketing feature that allows tracking of complaints until they are completely resolved.
- Users experienced intermittent lagging issues, inaccurate sentiment tags, and slow data loading speed, and some found the prices a bit high for adding additional users.
