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Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Sunday, December 8, 2024

Technology and Media: Historic Transformations

Podcast of this blog post.

Having witnessed firsthand the explosion of the Internet and the birth of social media, I observed a profound shift: information, once difficult to produce and disseminate, can now be created and shared by anyone with ease. The barrier to entry for crazy ideas is now lower than it has ever been in history. People now need to be more discriminating than ever.

It will probably take a few generations for people to learn a proper level of skepticism. Right now, the pace at how quickly things are changing is faster than the rate at which the average person can keep up. I only wish we had better records of the impact of other, historic transitions from people who lived through it. I asked AI to give me some examples and this is what I discovered. 

The transition from mass media to social media represents a profound societal shift in how information is created, distributed, and consumed. Throughout history, comparable adjustments have occurred during periods of technological and cultural innovation. Here are some examples:


1. The Invention of Writing (Circa 3200 BCE)

What Changed: Oral traditions gave way to written records, enabling information to be preserved and transmitted across generations and distances.

Impact: Writing centralized knowledge within institutions like temples and royal courts but also democratized access to ideas over time. Societies had to learn to value written contracts, laws, and literature over oral storytelling.


2. The Printing Press (15th Century)

What Changed: Johannes Gutenberg’s invention made mass production of books possible, transforming knowledge from an elite privilege into a public good.

Impact: The spread of books, pamphlets, and newspapers fueled the Renaissance, Reformation, and Scientific Revolution. However, it also necessitated new skills, like literacy, and created challenges such as the dissemination of propaganda.


3. The Telegraph and Telephone (19th Century)

What Changed: Communication became nearly instantaneous over long distances.

Impact: The flow of information accelerated commerce, politics, and personal relationships. However, it also created a demand for new protocols and etiquette around remote communication.


4. Mass Media (20th Century)

What Changed: The rise of radio, television, and film centralized information dissemination, placing control in the hands of a few corporations or governments.

Impact: Mass media shaped public opinion and culture on an unprecedented scale. Societies grappled with issues like censorship, propaganda, and the influence of advertising.


5. The Internet (Late 20th Century)

What Changed: The internet democratized access to information and gave individuals the tools to publish content globally.

Impact: The transition required societies to navigate new risks, such as cybercrime, misinformation, and digital divides, while also embracing the possibilities for global collaboration and education.


6. The Rise of Algorithms and AI (21st Century)

What Changed: Algorithms began curating information for individuals, creating “filter bubbles” and personalized content streams.

Impact: This shift parallels earlier technological revolutions but adds complexity due to the opacity of algorithmic decision-making and its potential for bias or manipulation.


Societal Adjustments Across Transitions:

Critical Thinking: Similar to learning literacy after the printing press, people now need “digital literacy” to evaluate the credibility of online information.

Ethical Norms: Societies create new rules or guidelines for acceptable behavior in response to technological shifts, such as copyright laws or content moderation policies.

Power Dynamics: Each transition alters who holds power over information and who can challenge authority, from the scribe to the independent journalist to the social media influencer.


These transitions often involve disruption, but they also open opportunities for progress, creativity, and greater inclusivity. The key challenge for each era is learning to wield new tools responsibly.


Monday, January 11, 2021

Solving the Social Media Dilemma

The following are additional thoughts to my earlier piece.

E-mail was the Wild West in the 1990s, without any non-repudiation regarding the authenticity of the sender of an e-mail. There was no simple way to confirm that an e-mail was sent from the e-mail address in the from field

High-tech fixed that problem, for the most part, with spam filters and refusal/authorization lists (formerly known as blacklists/whitelists). 

Now, social media faces a similar problem when people pass fiction as fact with harmful intent that violates laws, terms of service, security, etc. This is exceptionally easy and dangerous since these platforms amplify the content, especially using curated means (humans or algorithms).

What's the solution?

Social media needs to take on more publishing responsibilities like the classified ads in a newspaper. One way is by creating a third category in Section 230 other than publisher or service provider for platforms that amplify content.

It doesn't matter if it's hard to scale. High-tech needs to figure it out.

Thursday, October 15, 2020

Section 230 Solution: My Thoughts On Content Service Providers vs Publishers

Summary

The current state of social media reminds me of the early days of e-mail in the late 1980s and throughout the 1990s. E-mail was a godsend in that we could communicate with people around the world in a matter of seconds; but security and spam were out of control. It was the Wild West. Now, we have an opportunity to fix social media the same way we fixed e-mail, through laws, technology, and regulation


Background

Section 230(c)(1) provides immunity from liability for providers and users of an "interactive computer service" who publish information provided by third-party users:

No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.

This protects social media websites since they’re not generating content like a news service. But, there’s obviously a problem since misinformation can be promulgated as truth, typically faster than fact. Also, the more content is amplified, the more authority it has, even if it’s false information. This is know as Brandolini's law.


Solution

Here’s my solution that doesn’t violate the First Amendment:

FCC Section 230 should differentiate between platforms and actions that amplify content (e.g. retweeting on Twitter, resharing on Facebook, etc) and platforms that don’t allow amplification (e.g. Instagram, WordPress, etc). If a platform allows content amplification or curation, regardless if it’s done manually or via an automated algorithm, then it’s no longer a service provider but rather a publisher.

If this degree of editing and censorship sounds like an administrative burden then take a look at the lack of child porn found through search engines like Google, Bing, Yahoo, etc. There is none, but certainly not from a lack of trying. And while the CAN-SPAM Act doesn't eliminate all spam, it does a great job (certainly much better than the wireless network providers when it comes to spoofing caller ID, etc).

Just as a news service doesn’t pass along fact as fiction without liability (libel) neither should social media. This clarification to Section 230 will cut into the profitability of social media companies, but they’ve reaped the benefits (and revenue) and it’s time to be more responsible now that we understand its impact on our way of life.  

This post began as a tweet, but Twitter is down.

Sunday, April 10, 2016

Accepting the Challenge

"That's the challenge," said Sugar Jones as she raised her drink.
When I was in high school, I considered joining the Air Force. "Aim High." It seemed to be a natural fit for my high tech interests. At school, one of my classmates began sporting a military style crewcut – he'd signed up to join the Army after graduation. Shortly after that, I saw a Marine Corps recruiting ad in a magazine. The only thing I knew about the Marines was that they had, inarguably, the toughest and longest boot camp training in any of the Armed Forces. I asked my father, who had served in the Army, "Why would someone join the Marines?"

"Some men want a challenge," he said.

Some men want a challenge... that resonated with me, which I've written about in Six Four One. As a kid, it resonated like, "You did a good thing for a bad man," from a Bronx Tale. Since then, I've loved the challenge of boot camp, plebe year, OCS, jump school, and overseas deployments. Now, in my more seasoned years, I find myself seeking more conveniences and complaints than challenges and commendations. Every so often I need a refresher.

A couple weeks ago, Sugar Jones and I were discussing Instagram. Instagram has been around since 2010. In 2012, with only 13 employees, it was purchased by Facebook for about $1B. It's only grown in popularity since then. Instagram's key differentiator was two fold. It was simple to post and photographers could apply filters. Since cameras on smartphones, back then, weren't as good as today, applying a filter helped distract from the graininess by adding an artistic spin.

I told Sugar that I didn't like Instagram. Sugar responded with a small look of silent disbelief. "I prefer Flickr," I said, explaining that I was begrudgingly moving to Instagram.

"Why don't you like Instagram?" asked Sugar.

"Every photo has to be square," I said with disdain. I pompously believed that the artist should choose the aspect ratio.

"That's the challenge," said Sugar.

That's the challenge... Ah-ha! Those three words, which she so profoundly said, instantly sunk in.

One hundred and forty characters is the challenge of Twitter; that's what makes Twitter unique and the haiku of a new millennium. How could I have missed a similar challenge with Instagram?

To hijack and repurpose from Breaking Bad...
When I heard the learn'd Sugar.




Wednesday, February 20, 2013

Social Media, Social Solutions

In the ancient days of social media (circa 2008) people frequently said, "I don't get it." Back then, people didn't realize that social media was simply taking our spoken conversations about nothing and moving them online. But, as more and more people got involved an interesting crowdsourcing phenomenon began to unfold.

I first observed this crowdsourcing solution in the fall of 2008 when Guy Kawasaki forgot his MacBook power supply.


At the time, I was at home about 40 minutes away and I could have easily made it to Coronado by the top of the hour. After thinking about it for five minutes I responded to Guy's tweet but it was too late. Jerry Jones had sealed the deal. However, I did get an honorable mention from Guy (back then, my Twitter username was @JoeLeo.)

About two years later, I explicitly and successfully tried crowdsourcing to figure out the name of song. It's amazing when it works.

What struck me, today, is that crowdsourcing via social media still works. So much so that we simply take it for granted.

Last week, I reminisced about telephone landlines. I was imagining a home phone solution where my cell phone would link to a ringer so that I could hear it ring throughout the house without carrying it from room to room.

A college buddy quietly observed my tweet and found what I had described when he was shopping at Costco, today. We joked that he was my personal social shopper. He found several models, but the Panasonic KX-TG155 seemed to foot the bill as he passed along a photo of the collateral.

Monday, July 16, 2012

Twitter Alternatives (Rough Draft)

The beauty of Twitter is that it's simply 140 characters of text. Shorter than an SMS text message - akin to a headline. Any other payload in the message is a hyperlink which is also text.

Why only 140 characters per tweet? Because it was designed to fit into a 160 character SMS message preceded by the sender's user name:
"@joemoreno: Just arrived at the Top of the Rock. http://epics3.com/piqk"

Which begs another question: Why only 160 charters for an SMS? Because the inventor of SMS, Friedhelm Hillebrand, typed out random sentences and noticed that they fit into 160 characters.

Worthy Competition
There have been some alternatives to Twitter, but they're just copies. What's the point of making a copy of Twitter if it still suffers from the same Achilles' heel: a centralized single point of failure controlled by one corporation?

A worthy competitor to Twitter requires fundamental integration into the Internet's infrastructure. This shouldn't be too difficult, after all, it's just text --- or another way to think about it, it's just TXT.

DNS? Seriously?
The Twitter alternative that I'm proposing simply uses DNS. In other words, a tweet would simply be stored as a DNS TXT record. Since it's widely recognized that DNS is the Internet's single point of failure, it has multiple, redundant and distributed, servers to keep it running. DNS servers have impeccable uptime stats because, without DNS we have no practical Internet connectivity.

Advantages.
1. No additional servers required. Simply add a new DNS record for each TXT tweet.

2. Redundantly propagated across multiple DNS servers.

3. Server load distributed to ISP DNS caches. In other words, massive traffic for a single tweet would not need to go back to the authoritative DNS server. Set a long TTL for the TXT tweet, say 24 or 48 hours, and each local ISP should only hit the authoritative DNS server once every day or two to refresh a particular tweet's TTL.

Disadvantages
1. Can't easily delete tweets since they're cached at each ISP's DNS server, especially if added with a long TTL.

2. Tweets would need to be inserted into TXT records using a robust API - the only one I'm aware of is Amazon's Route 53 API.

3. Each TXT tweet would need to be a linked list to the previous tweet; or, perhaps, a double linked list to both previous and next TXT tweet.

4. Each TXT tweet would need an embedded timestamp (either UNIX timestamp: 1342472514 or a human readable dateTime object: 2012-07-16T20:38:00Z).

5. TXT tweets, unlike Twitter tweets, can be edited.

6. TXT tweets can expire after the TTL timesout.

TXT Tweet Proposed Standard
The format of the TXT tweet uses pipe | delimited text:

Timestamp | GPS Encoding | TXT Tweet | Previous Chronological Tweet Host Name | Next Chronological Tweet Host Name (optional)

(White space added around pipes only for readability purposes.)

Since the TXT tweets are a single (or double) linked list, we need to know where to start. The logical place to start is with the most recent (i.e. last) TXT tweet. That could be defined in the domain's root TXT record which can be found via the dig command:

dig -t txt joemoreno.com
joemoreno.com.   1 IN TXT "2012-07-16T20:38:00Z|tweet4.joemoreno.com"

So, the most recent TXT tweet is at tweet4.joemoreno.com. (A simpler naming convention could be host names with integers, such as 0.joemoreno.com, 1.joemoreno.com, 2.joemoreno.com, etc.)

dig -t txt tweet4.joemoreno.com
tweet4.joemoreno.com. 86400 IN TXT "\"2012-07-16T20:38:00Z | 40\16150'16.8\"N74\16127'57.6\"W | 31 years ago, today, Harry Chapin left us. http://blog.joemoreno.com/2011/07/harry-chapin.html | tweet3.joemoreno.com |\""

TXT tweet tweet4.joemoreno.com points to tweet3.joemoreno.com as the previous TXT tweet.

dig -t txt tweet3.joemoreno.com
tweet3.joemoreno.com. 86400 IN TXT "2012-07-16T20:36:00Z | | Yahoo has named Google executive Marissa Mayer as its new CEO. | tweet2.joemoreno.com | tweet4.joemoreno.com"

Practically speaking, we might be limited to 254 characters in a DNS TXT record in order to support older DNS servers. It's a tight fit, but it works with the timestamp, GPS encoding, 160 character TXT tweet, plus the previous and/or next TXT tweet host name.

Left for the Student
Several services need to be built on top of this proposal. Displaying a single user's TXT tweets can be rendered by a simple script running on a web server to display a specific user's feed. Mixing different user feeds, chronologically, is a little harder, but very doable.

However, where it gets challenging is how to handle "follows" and "mentions." In both cases, a server would need to either push or pull these notifications in real time. Pulling could be simple polling, like an RSS feed query. But, push notifications can be a bit more challenging. I'll have to think about how this part would work.

Saturday, December 24, 2011

Two Ships Crashing in the Night

Video chat is the future of social media.

Social media allows companionship without being present. Generally, media is fixed, meaning that it's recorded on paper, hard disks, etc. But, if we focus more on the social aspect, and less on the media part, then it can also be a live stream without necessarily being recorded such as a telephone call. While there are many aspects of social media that are entirely new, one, in particular, is very interesting to me: random video chat.

I've had several technological epiphanies in my life as I suddenly recognized that a new technology was going to be transformational and innovative.

Epiphanies
My earliest technological epiphany was when I got my first computer - it was a Radio Shack TRS-80 Model I, first introduced in 1977, and I loved it. I was amazed by it's processing capability. Today, we take for granted the power of the personal computer. But, back then, we marveled at what it could do. I used to use my Model I to help my father bubble sort product serial numbers for his job when I was in junior high school.

My second epiphany was in the early 1980s when I hooked up my TRS-80 Model I to a modem for the first time. I spent the entire night logging onto bulletin board system (BBS) after BBS and I ended up pulling my first all-nighter well before high school.

My third technological epiphany was the first time that I logged on to the World Wide Web. I had been using Internet e-mail since the late 1980s, but I was late to the WWW, in the mid 1990s, since I was on active duty in the Marines and deployed to the Middle East. However, I still remember the first website that visited - it was a triathlon news site.
All of the world's information was instantaneously at my finger tips.

Random Video Chat
This leads to my latest innovative epiphany: Random video chat.

While video chat sites, such as Chatroulette, Stickam, and Tinychat, that first gained attention a couple years ago, have a bad rap on the surface, there's something about them that's amazing on a deeper level.

To paraphrase the French poet Jean Cocteau, fashion produces beautiful things that become ugly over time, whereas art produces ugly things that become more beautiful with time.

Sites like ChatRoulette truly fall into the art category.

On video chat websites, there is no shortage of men exposing themselves. I'm guessing that 90% of the visitors to these types of sites are male and it seems like a big chunk of them broadcast their crotch, as if there's much of a chance of any woman stopping to watch and partake in the show.

While these sites do have an ugly side, there's an interesting, hidden, aspect that can be very engaging and entertaining.

If you give it a try, you can make a connection with someone – a connection that's on par with a chat at the bar or cafe. The fascinating part is that the conversation can take place with people from all over the world in virtually any setting such as the living room, bedroom, classroom, or car to name a few that I've participated in.

In literally less than a second, someone has popped up on your computer screen as the both of you make a decision to stay or "next" each other. No account needs to be created, it's anonymous, and instantaneous – no need to follow, friend, or subscribe - it's just you and a random partner, mano a mano.

Most connections last less than a second, but it's not unheard of for a conversation to last many, many hours.

I'm guessing that the average age on these sites is late teens to early twenties. From time to time, I've received some unpleasant reactions when these young adults see me: the old man.

Virgin Experiences
After nexting dozens and dozens of men's crotches and being nexted, myself, I discovered that I could do better if I didn't have my camera on, after all, I'm no spring chicken. At this point, I could engage people in a conversation before turing on my camera.

One of my first chat experiences was explicitly shocking with a college senior at large midwestern university. I could see her, but she couldn't see me, so it was a one way video chat without voice as I told her about my former girlfriend who attended the same university. After I figured out how to turn on my microphone, I could talk to her and she'd type back, but she couldn't speak since her roommate was sleeping.

She was a very conservative and bright religious Muslim who grew up in the U.S. and never drank alcohol. But, she suffered from a pseudo preacher's kid syndrome due to her ultraconservative lifestyle. I was shocked when she asked me, a faceless stranger, to tell her what to do. She was, by no means, teasing me, with - she was 100% serious, trust me on that. (Suffice to say that we didn't go there and nothing happen.)

I was thinking that her story wasn't real - this was all too fast and easy - but her info all checked out via Facebook, LinkedIn, Google+, etc. Where were websites like this when I was a young, single guy???

Innovation
Social video chat is the very definition of innovation, which is anything that reduces the cost of a transaction in terms of time or money – live and in person. No longer is it necessary to visit single's bars or dating sites that lead to so many dead end first dates. Now, you can experience personal connections in any safe and personal environment of your choosing.

The one night stand, perfected in the 20th Century, has now evolved into the one hour stand with video chat, "Don't worry, Baby, I'll still respect you in 60 minutes."

Memorable Experiences
Without a doubt, my first experience was unique, but I couldn't help but be intrigued.

My next stop was a classroom in Scotland as several students were huddled around a laptop during a class. We chatted for about 30 minutes until class ended.

I chatted with a high school student who was poolee in the Marine Corps Delayed Entry Program. We spent some time talking about the Marines as I related my experiences to him.

I briefly talked to a student in Singapore who had his name, Darren, tattooed on his wrist. He complained to me that, after "nexting" hundreds of people, he'd only seen two women, but I don't think he was giving up.

I actually found some people my own age who were sitting in their kitchen in Iowa drinking beer… rather, they had already drunk a lot of beer.

Watching my wife and her former college roommate try it out for the first time was priceless as guys would shower them with complements so they could talk to two women. For some reason, the guys from Turkey were the most polite.

Random Tech Support
By far, my most rewarding experience was with a 32 year old women in the Netherlands who was a school teacher. She was a little unhappy since she had recently switched from her Windows PC to an iMac and, when she synced up her iPod to the new iMac, it had erased her iPod music library.

We chatted for a bit as she imported her CDs into iTunes. She was a little frustrated poking around her new computer since she couldn't find the backspace key. When I told her that the trick to backspace on the Mac was to hold down the FN key when pressing the delete key, she promised to name her first kid after me, Joe "Backspace."

Cheating?
So, is it cheating if you're in a relationship and seeking social interaction in a video chat? That all depends on the rules with your significant other. Is it cheating to go to a bar and talk to another patron? Probably not, as long as it's platonic. As a matter of fact, video chat is definitely safer, cheaper, and faster than physically visiting a bar or cafe. The only downside (or maybe it's an upside) is that it's random and anonymous. But, things probably won't work out if you live in China and find your soulmate in Timbuktu.

Video Chat's Dark Side
Random video chat doesn't come without a chilling dark side that goes far beyond the plethora of penises. While consenting adults are free to do as they please, it seems that people, especially the ladies, either forget or don't care that their video chat partner can easily record their interaction for nefarious purposes.

Even more chilling is that any child can log on to these video chat websites simply by attesting that they are over 18 with a simple check of a box. While the interaction is random and probably too distant for the possibility of a physical interaction, it's still frightening to think about how impressionable children can be.

The Future
Video chat offers a lot of possibilities. I've met many foreigners who were simply interested in practicing their English. It's also a great way for socially awkward people to learn how to speak to others. But, here's a newsflash for the guys: You'll increase your chances by being respectful, rather than rude, to to the ladies. Instead of clicking next a couple thousand times and greeting women with, "Show me your boobs!", try treating them with dignity and you'll be surprised at the results.

I think Patti Stanger should use these random video chat sites to screen her guys before appearing on Millionaire Matchmaker. She'd get a quick indication of how her client candidates treat the ladies.

Why?
Why do they come? What do they want? Well… why do we sit at the hotel bar, when on a business trip, instead of taking our drink back up to the room? We want to be social... we want to be a part of something bigger than ourselves.

It's rather amazing to drop right into someone's personal life for a private conversation only to never hear from them again. But, if you want to try it out for yourself, you can't be shy or thin skinned. After all, it is the Internet and anything goes.

It should only be a matter of time until Facebook rolls out video chatrooms amongst friends.

Tuesday, May 31, 2011

Is Social Media Really New?

After the spectacular LinkedIn IPO a lot of people have been asking if this social media company is really worth almost $8 billion or could this be another bubble? For that matter, what, exactly, is social media?

While participating in a strategic planning meeting, recently, I was asked, "What will communications look like in 2020?" After some thought, my answer was, "social media." Social communications, just like mass communications, has been around since the dawn of civilization, however, the media used to convey social communications is very new.

Mass media (the medium, not the industry) began with the printing press which was invented in the 1400s. As a result of technological advances, mass media exploded in the first half of the Twentieth Century with radio and T.V. and it continued growing with the adoption of the Internet.

Social media, however, is truly a new media. Whereas mass media is a one-to-many method of communications that is one way, social media is a two way, many-to-many, communications channel.

Social media, like many new, unexpected, forms of communication, was first looked upon with skepticism. We saw skepticism like this in the mid 1990s as cell phones became popular. The first few times I noticed people talking on cell phones in public, even when polite etiquette was followed, my reaction was, "What's so important that you have to talk now?" Yet, today, talking on a cell phone in public is not a big deal. However, in the case of new media, many still have the same reaction when everyday-people blog, tweet, and use Facebook on a daily basis.

Why does someone need to "tell the world" what they're doing when it's as mundane as, "My cat just rolled over?" In the case of social media, this could easily lead to a conversation between cat lovers who didn't know each other. Everyone enjoys spending some time engaging likeminded people. Social media simply extends the social conversations that we have at the water cooler, on the phone, or during dinner, and moves them into cyberspace.

While specific media and technologies may come and go, such as the 8-track, telegram, or the fax; other, more fundamental forms of communication are here to stay. However, new forms of media do not quickly replace the old ones any more than the telephone has replaced radio communications, or that e-mail has replaced "snail mail".