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Showing posts with label USNA. Show all posts
Showing posts with label USNA. Show all posts

Friday, May 26, 2017

Advice to USNA Class of 2017

Today's USNA '17 Graduation: Those covers (hats) fly high.

Advice to USNA Class of 2015
Advice to USNA Class of 2016

Today, the US Naval Academy Class of 2017 graduated. What would I tell these eager second lieutenants and ensigns? So many things. I learned some key leadership tricks while at the Academy. Some were hard to do in real-life, like Damn XO. Others were simple like the advice that General Krulak told us: when checking into a new unit, get the record books of all of those in your charge and read through them. They'll be impressed when you talk to them, for the first time, about their past, civilian or military. This would simply be a gimmick, though, if you don't stay on top of what's going on in the lives of your Marines. Take the time to know your Marines, even if you need to take notes to remind yourself of their details.

Management vs Leadership

As a new 2nd Lt or ENS, you will be face new and unfamiliar leadership challenges as you move from being an individual contributor to a leader. As an officer, you're more than a manager. In some cases, there are similarities between managers and leaders and in other cases these roles are completely different. An example of where a manager, in a civilian corporation, isn't a leader is an account manager which might be the job title for a sales person with no direct reports.

So, what about the similarities? What's the difference between a leader and a manager of people? The key thing to remember is that leadership transcends levels of an organization. When I worked at Apple, my manager's name was Tony. Since Steve Jobs was four levels above me, he was not my manager, but he was most certainly my leader.

As a new leader, you'll have to learn to take recommendations from your Marines and then decide what to do. Sometimes your subordinates will give you great advice and sometimes they'll give you some not-so-great advice. You'll learn; many times, you'll learn from your mistakes. Just don't repeat them.

My last piece of advice is don't take yourself too seriously. One way to do this is by subordinating your ego which is harder than you think. Here's one way to do it: when telling others about your personnel, refer to the Marines under you by saying "us" or "we" instead of "my Marines." In other words, don't say, "My Marines inventoried the warehouse," rather, say, "We inventoried the warehouse." It's a minor issue, but unless you're the CO then you're part of a the team, not the commander, and your Marines will follow your example.

Monday, January 30, 2017

Military Misconceptions

I had two misconceptions about military retirement when I was a young buck, probably because I’m not a military retiree.

My first misconception was that my four years attending a federal Service Academy (Annapolis, West Point, Air Force Academy) would be applied to my retirement when I reached 20 years of active service. It turns out that’s not the case. However, my four years on active duty at Annapolis would apply to retirement from a civilian federal job.

My second misconception was that I could retire at 20 years. Although retiring at 20 years (or a lesser amount for medical reasons) is effectively how it works for nearly all veterans, there’s a small nuance that’s often overlooked. The military (especially the Navy and USMC) technically calls “retirement” a paid retainer for a period of time, which means that they can still call you back to active duty, involuntarily. What happens if you don’t return to active duty for the call up? Well… the federal government knows where you live since they’re sending you a “retirement” check so they can simply stop paying you.

As we used to joke at Annapolis, NAVY stands for Never Again Volunteer Yourself.


Friday, May 27, 2016

Puppy Leadership: Advice to USNA Class of '16

Those hats fly high at graduation.
Today, the US Naval Academy Class of 2016 graduated. A year ago, I gave my tidbit of advice to the Class of 2015. In keeping with that tradition, I am offering a piece of advice to the Class of 2016 on leadership that comes from experience. This advice touches on a pet peeve of mine I call Puppy Leadership.

Puppy Leadership is where we all start when we first have direct reports in our charge. When we were new people managers we were overly excited like a young puppy. The key is to learn quickly from your leadership mistakes. Since leaving the military, I've taken for granted the experiences I had. Unfortunately, in Corporate America, I'm too frequently reminded that not everyone has had the same opportunities I had in my 20s to lead many dozens of direct reports. Specifically, I'm referring to being a calm, thoughtful, and, most importantly, an outwardly focused leader.

Several times, I have been a manager's first direct report. This has been especially painful for me when my new manager has spent more than a decade as a career individual contributor. Individual contributors are the people in the trenches. They're the ones doing the real work such as software engineers, copywriters, graphic artists, sales account managers, etc. Individual contributors are knowledge workers who need quiet working conditions to create and get things done. Individual contributors need to focus inward, on their work, which is great for what they do. However, in my experience, it becomes a problem when a long time individual contributor moves up into people management without proper training. Proper training starts with the dos and don'ts of good leadership practices. Leaders set the example, more so by their actions than their words. My list of dos and don'ts focuses more on the don'ts, as in don't do this or don't do that. Over the years, I've complied this list of bad leadership practices I've experienced and I've made some of these mistakes, myself. There are many more traits of a bad leader that you can add to this list, in the comments section. In the mean time, read and learn quickly, young grasshopper. Do not make the same mistake twice.

A poor leader will frequently...

0. Not supervise, which is the most important leadership step.

1. Tell a direct report to do something urgent, and then interrupt with either other tasks or asking for unnecessary status updates that impede progress.

2. Micromange, meaning they will tell a direct report how to do their job. Save the how for training sessions and don't confuse supervision with micromanagement.

3. Not inspect subordinate's work before passing it along and then blame the subordinate when their work is rejected. A leader must inspect what they expect.

4. Send an e-mail on a non-pressing issue and then immediately followup with an interruptive text or phone call asking, "Did you receive my e-mail?" Equally annoying is sending multiple messages as a stream of consciousness instead of taking a minute or two to think things through.

5. Fail to keep track of both their own tasks and of the tasks they've delegated. Since they're not tracking delegated tasks, they can't effectively supervise to ensure that tasks are completed.

6. Dump tasks on subordinates, instead of delegating. The poor leader will task subordinates when items pop into their head, regardless if it's in the hallway, lunch room, or at the bar over a beer. Set your subordinates up for success by delegating to them when they're best poised to receive and write down your tasks.

7. Fail to clearly define and prioritize tasks they've delegated with deadlines. It's best to get confirmation from a subordinate that a deadline is reasonable.

8. Make busy work when stressed and mistaken activity for progress.

9. Go first when leading a staff meeting. When a leader runs a staff meeting, they should hear from all of their subordinates before delegating tasks since the work of a staff member may already address an issue.

10. Show up first to eat free food at a corporate event and do very little to contribute to the event.

11. Think a subordinate's on-call, day and night, to be tasked at any moment, regardless of a task's urgency. A poor leader does this because they're afraid of forgetting the task and they want to get it off their plate.

12. Explain the same thing repeatedly, over and over again, frequently, time and time again; both in e-mail and when speaking. It's redundant and wastes people's time, needlessly. (Yes, there is an intentional redundant pun in this item.)

13. Make a plan. Tell it to you. Then change the plan for a non-obvious, trivia reason and not relay the changes.

14. Interrupts productivity by calling for meetings at the last minute, with little notice and no agenda.

15. Delegate tasks while borrowing a senior manager’s authority (Damn XO), then they fail to see why their own tasks aren’t carried out by direct reports.

16. Speak negatively about others, behind their back, rather than addressing the problem with a real solution.

17. Increase assignments without adjusting timelines. Something's "gotta give," either the deadline or the work quality. You can have it good, fast, or cheap. Pick only two.

18. Be overly concerned with using their subordinates to make themselves look good, especially by taking credit for their subordinate's accomplishments while dodging responsibility for their shortcomings.

The bottom line for all leaders is: Do you inspire people to go out of their way for you? If you don't then adjust your leadership style before assuming it's due to poor subordinate performance. You're the leader, so lead. At the end of the day, you're responsible for everything your team does and fails to do. Don't be that overly excited puppy, bouncing off the walls and yelping at everyone.





Friday, May 22, 2015

Advice to the USNA Class of 2015

Veep Joe Biden handing out today's diplomas.
Today, the US Naval Academy class of 2015 graduated. When I graduated, in 1993, I was ready to take on the world. My challenge, as a new second lieutenant, was that I had a lot to learn after graduation, not from books but rather from experiences. Here are a few things I wish I had learned sooner, rather than later.


1. Ask Why

No, don't ask your seniors why, ask your subordinates.

Before losing your temper with subordinates, when things aren't going right, ask, "Why?" This is Stephen Covey's fifth habit.

When I was a supply officer, we had some equipment that needed to be moved from one area of our warehouse lot to another. The warehouse chief told me that he'd take care of it while I was at a meeting. When I came back I was surprised to see that this task hadn't even been started. I was a tad unhappy when I asked, "Why wasn't the equipment moved?"

I was immediately thankful that I worded the question the way I did, rather than using a "What the hell is going on?" tone. The warehouse chief's answer to my question was something I hadn't considered, "Sir, the CO came by while you were at your meeting and told us not to move the equipment."

Every good Marine knows to follow their last order first after pointing out the conflict.

2. Answer the Question

When I was a new second lieutenant I frequently answered a superior's simple yes or no question with an explanation before giving the answer. After I was cut off, a couple times, and told, "Just answer the question...yes or no?" I got the hint. Start with the simplest answer you can give and go from there. After awhile, you'll get a feel for how much of an explanation is needed.

3. Leading vs. Staff Work

The Naval Academy is the leadership crucible. There are plenty of examples of how to lead, and how not to lead. Leading is a challenge, and outranking your subordinates makes it easier. At Annapolis, we're all the same rank. Leading peers is hard. You can fool your seniors and you can fool your subordinates. But, fooling your peers is nearly impossible since they see you when your guard is down.

The best leadership experience I had my Firstie (senior) year was being a company commander. That gave me the confidence to speak to 120 midshipmen, while standing in front of the company, everyday. I constantly reviewed my technique, delivery, message, and mistakes so I could improve.

After graduation, I was a little slow to learn a key aspect of my job in addition to leadership: managing up, known in the military as staff work.

A staff is a group of peers. Each has administrative, technical, or tactical expertise in their area of responsibility. A battalion staff is typically managed by the executive officer, who is the chief of staff. The entire staff reports to the commanding officer.

Unlike one-on-one meetings or working sessions, staff meetings are primarily used for reporting status updates and quick, simple decisions. I was slow to learn that I was expected to make recommendations to my commanding officer (CO). An example of good staff work is when you need a decision from your CO. Let's say that there are two possible choices, option A and option B, that require the CO to sign off on a memo or letter announcing their intent. When you show up for your one-on-one meeting with the CO, you may not know which choice the CO will make. So, you should draft up two separate memos for signature. One memo supports option A and the other supports option B. After you present your recommendation the CO will make a decision and sign the appropriate memo.

This example is how the process works in it's simplest form. It enables you to see other's perspectives. More importantly, it is a more efficient use of time since a second meeting isn't needed to sign the paperwork.

4. Align Tasks and Timing with the Interested Party

This is a leadership technique that's more of an art than a science. Basically, if you can get into the mindset of assigning tasks to the most interested party, you'll get the best results. This works well in most organizations whether in the military, a corporation or a family.

Timing is also an issue when delegating tasks or passing information. Don't task someone when passing them in the hallway or as as they're headed out the door for PT because they're likely to forget it. Try to control your excitement of needing to pass along information. What good is it to task someone when they're not in a good position to receive and act on that information? The reason people pass information at inopportune times is because they are worried about forgetting it, themselves. It's not about passing the buck and checking a box where, later, you can say, "I told them to do it." Rather, it's about having the task accomplished by setting people up for success.

Here are my tips for Time Management in the 21st Century.

5. Get Everything Into Your Medical Record

Marines know that they have to carry their weight, regardless if they're sick, lame, or lazy. This drives Marines to push themselves so they're not a liability. There's sometimes a perception that one should not go to sick call, when appropriate, and have an entry made in their medical record. At some point in the future you will no longer be on active duty. The VA will evaluate your health, based on your medical record, so anything that's missing will work against you. Something minor, from decades ago, could turn into something major, tomorrow, so having a record of it is important.

6. Let Him Fail

Occasionally, you have to let a subordinate fail, resulting in you or your team taking a face shot. This isn't a case of hanging someone out to dry, rather, it's that you can't step in and do someone else's job when they're failing. I've written about this in detail in Let Him Fail. When this does happen, consider the possibility that a subordinate's shortcoming may be a result of your failure to properly train them. While that may not be the case, simply think about how the problem could be avoided in the future.

7. Don't Brag That You Graduated From Annapolis

There's a very old joke:
Q: How do you know if someone went to Harvard?
A: They'll tell you.

Yes, the service academies are vastly different experiences compared to civilian colleges and universities. (And, yes, I told you in the second sentence of this blog post that I graduated from Annapolis.) But, officers from the Naval Academy aren't better people than officers from other commissioning sources. The Naval Academy may make an individual a better officer, initially, since they've spent four years on active duty by the time they're commissioned. But officers from civilian schools have faced an array of issues that midshipmen were shielded from such as college loans, rental leases, working a job, daily commutes, doing their own laundry, taking out the trash, and raising a family while studying.

8. Never Forget the Basics

Honesty, integrity, and setting the example are key. People, in the military and in the civilian world, will follow your example as I pointed out in Everyone's a Leader. And, while lying is discouraged, there are times when it's okay to be deceptive which I covered in Ethics for the Junior Officer.

Congratulations and fair winds and following seas to the US Naval Academy Class of 2015.

Monday, April 21, 2014

World's Largest Food Fight?

One of three wings of King Hall

Midshipmen at the Naval Academy eat in King Hall. It's the most impressive dining facility I've ever seen in terms of logistical operations. The Brigade of Midshipman, 4,500 strong, march into this mess hall at the same time. Within a few minutes of sitting down every table of twelve is served a hot meal. I know of no other place where thousands are seated and served so quickly. It's quite a sight to behold.

Spontaneous food fights broke out two of the four years I attended the Academy. Always on Halloween.

The first year it happened I was a plebe on duty, so I missed it. The second time it erupted I was right in the middle of it where the three wings joined. It started at the far end of King Hall and I saw a wall of food traveling in my direction. It only took a second to reach me. Midshipmen – especially the plebes, since this was their chance to rebel – picked up food and threw it.

Within 30 seconds the melee was over. There was no food left to throw. It was all on the wall, floor, or us. I was fortunate enough to take cover in a defensive position between the end of my table and the wall. This act spared my uniform from battle damage and undeserved "fruit salad." My shoes, on the other hand, were a mess by the time I made it out of King Hall since I was stepping and slipping on sauces, gravy, salad and veggies.

How, why, or who started it remains a mystery.


Biggest Battle?


A King Hall table of 12 represents a squad.
So, was I involved in the world's largest food fight? That official title goes to the town of Buñol, Spain. Their annual food fight began in the mid-1940s and it's grown to about 20,000 people who show up to throw tomatoes at one another.

I chose to ignore the Spanish event as a food fight. It doesn't compare. For starters, it should be called a tomato fight since that's the only weapon used to engage the enemy. Second, the festival in Spain is planned – I'm talking about the difference between a boxing match and barroom brawl.

I wish I had video or photos of my epic battle with nameless heroes. And, for the record, I never threw a single piece of food. I always thought it was a tremendous waste.

If you happen to know of a bigger, unplanned, food fight involving more than 4,500 people then please let me know at joe@usna93.com.

Author: Joe Moreno

Thursday, March 6, 2014

Damn XO: Give every order as if it were your own



When I was at the Naval Academy we were taught a lesson called Damn XO (Section 2.9 on page 11 of this PDF).

In a nutshell, orders and directives should be stated as if they are your own and not as originating from someone else (and particularly from someone senior).


From the Damn XO leadership guide:

There is a natural tendency, when faced with implementing directions that may encounter “push back” (objection or disagreement) from subordinates or peers, to phrase them as coming from someone else and thereby mitigate the situation for oneself. Responsibility for the directive is deflected to the originator rather than taking personal ownership. Sometimes characterized as “lazy orders” or “Damn Exec” syndrome (i.e., “Damn XO says ___________”). Giving orders to subordinates and attaching the originator’s name to them does not support the chain of command and has long term adverse effects on attitude, performance and unit integrity.

Issues with the “Damn Exec” approach:

– Demonstrates lack of ownership and “buy-in” to organizational goals.

– Subordinates may see you as only a puppet or mouthpiece of higher authority, lacking personal authority and responsibility.

– Subordinates may question decisions you make/ orders you originate.

Personal ownership of orders/directives is a fundamental responsibility at each level in the chain of command. “Damning the Exec” may be subverting your leadership role through loss of respect and support of your crew.

Thursday, October 10, 2013

Nostalgic for Friends and Tech


Nostalgia stimulates the brain with sentimental feelings for happy days gone by. Simple contact with friends and places from decades ago opens up a flood of memories like busting rust off an old gate hinge. Even painful memories endured by a group of people become pleasant in hindsight. Military folks, in particular, are predisposed to take pride in the very things they hate.

The past ten days have been exceptionally nostalgic for me along with hundreds of my classmates at our Naval Academy 20th reunion. Our reunion was nearly two years in the planning and it almost didn't happen due to the government shutdown. Our events were scheduled to begin on Thursday and end on Sunday with the climax being Saturday's tailgate at our home stadium in Annapolis. Since we were playing the Air Force Academy the Department of Defense was concerned regarding the perception over how the game could be viewed even though it's privately funded. Are football games between two military teams essential while non-essential federal workers are furloughed without paychecks?

Well over 1,100 people in attendance at our USNA '93 reunion.
Many of my classmates panicked when last Tuesday's official news stating that the upcoming weekend's intercollegiate sports at the service academies had been suspended. Most had bought reunion tickets and made travel plans months ago. A last minute cancellation would be costly for all of the families.

As the class president, I, along with our reunion chair and the heads of our key reunion events immediately started receiving e-mails, phone calls, texts, and Facebook messages on Tuesday afternoon asking for clarification, refunds, contingency plans, etc.

At the time I didn't realize how concerned some classmates were. But, in the interest of time I scheduled a live webcast for 9 PM EDT on Tuesday since we couldn't keep up with the deluge of requests for information. It wasn't until later that I realized how helpful the webcast was when people continuously thanked me, through out the reunion weekend, for hosting it. When I initially planned the webcast I thought that it might be a little over the top and I only expected a handful of live viewers.

We had about 70 people tuned in throughout the live webcast. My classmates could type their questions in the group chat window while we answered questions for more than half an hour. Evidentially, giving my classmates a couple friendly faces to look at while telling them everything would be okay and simultaneously answering their questions in real time was priceless. Recording the webcast for later viewing was a big win, too, especially since it could also be viewed on mobile devices.

I got very lucky with the webcast considering I only spent about 45 minutes preparing for it. I love it when technology just works.

Tuesday, October 1, 2013

Nothing


"I do nothing." That's what I tell people when they ask what I do for a living.

It's true in the sense that over the past six years I've worked for only eight months; and people aren't really interested in you until they're interested in you – in the mean time they want the short story. The key, when telling a story is to pull people in without shutting them out. If they're still interested then I tell them that I used to work at Apple and see where the conversation goes from there.

As I type this on a flight headed back to my 20 year college reunion at Annapolis I'm reminded that the "nothing" part goes back to Plebe Summer at the Naval Academy.

Plebes (freshmen) aren't allowed to leisurely walk down the hallways of our dorm. Instead, we have to "chop" which means we run while raising our knees up to hip level. Chopping looks ridiculous and feels a bit humiliating. It's easy to spot a plebe coming down the passageway making them easy targets for the upper class to torment.

One particularly hot afternoon, during Plebe Summer, I was chopping though the dorm, known as Bancroft Hall and affectionally referred to as "Mother B," when an upperclassman stopped me and started peppering me with questions. When my answers didn't come as fast as he liked he asked me, "What do you want to do in the Navy?"

For a guy like me, who had already served a few years in the Marines, my unfiltered response was, "Nothing, sir!"

My answer definitely caught him off guard and left a stunned look on his face as he wondered if I had been disrespectful. Within seconds I could see a flash of insight in his eyes. "Oh, let me guess, you want to be a Marine?"

"Sir, yes, sir," I replied being extra respectful as I was now treading on thin ice.

"Ok, fine. Now disappear. Shove off and get out of here," he said as I chopped into a room to catch my breath. My classmate's were equally surprised by my response to the upperclassman. Before the day was over the tale of my response had grown to "Absolutely nothing." Everyone loves a good story, even if it's about nothing.

Wednesday, June 12, 2013

Touché, détente, then quid pro quo
(Annapolis Practical Jokes)

The graduates of the U.S. Naval Academy Class of 1993.

Last night I had dinner with a buddy who went to Marine Corps OCS but decided that military life wasn't for him so he DOR'd before graduating. Even though he only spent a few months on active duty he still had a taste of military life. We started talking about practical jokes from The Great Santini so I shared a few experiences from my time in the military.

Beat Army!
At the Naval Academy, the week leading up to the last regular season football game – which is against our rival, West Point – is appropriately referred to as Army/Navy Week. It was, and still is, a week of little sleep and practical jokes. Exchange students from West Point received the brunt of the horseplay, but that didn't stop the rest of us from playing jokes on each other in the spirit of "beating Army."

One tradition, during Army/Navy Week, was to "Beat Army" an exam. This simply entailed writing "Beat Army" on your test and handing it in without answering any questions. After all, what could show more spirit than sacrificing your grade, and getting a zero on your exam, in the spirit beating Army?

In practice, I only recall this happening to me once. It was a de facto rule that professors avoided giving exams or quizzes during Army/Navy Week since the following week was final exams week. But, one time, the conditions were just right when my math professor handed out a pop-quiz and then walked out of the classroom. Walking out of the room isn't a big deal since cheating wasn't an issue. But someone joked that we should write "Beat Army" on the quiz and turn it in. It took less than thirty seconds for all of us to agree.

When the professor returned twenty minutes later he noticed what we had done as he collected the quizzes. He was a Marine officer. Mutiny like this would never fly in the "real military" and even though he wasn't a graduate of the Naval Academy, he was well aware of the tradition of the stunt we had just pulled. He was not happy since we had just challenged his authority. But he didn't say anything about it. I suspect that he sought advice from other professors as he debated whether to give us all a zero for the quiz or allow us to retake it the following week. Lucky for us, he chose the latter with clear instructions that the grade for the retest would stand.

Practical Jokes
Casey trying to fit in on the opening day of boating season.
Casey Garwood was my roommate all four years at the Academy, from Plebe Summer until graduation. My Youngster (sophomore) year at the Academy I played a joke on Casey by setting his alarm clock ahead four hours after he'd gone to sleep. I told my other roommate, Kevin, what I had done so he was in on the joke. At 2:00 AM, Casey's alarm went off. Since it was early December we were used to waking up well before sunrise. When Casey woke up Kevin and I, we told him that we were both standing duty which meant that we'd get to sleep in since we had a later muster to attend.

As Casey followed his morning routine of shaving and showering I left the room to tell some fellow Midshipmen what was happening. Even though it was 2 AM, students were still awake, studying. They helped out by performing a mock chow call outside our dorm room to make the morning routine seem more realistic.

Thirty minutes after Casey awoke he stepped outside into the hallway to go to, what he thought, was 6:30 AM muster. Instead, he found a bunch of us laughing as I pointed out, on the wall clock, that it was only 2:30 AM. He was a great sport and laughed. I got him good. But I should have known he wouldn't let this pass without some sort of retaliation. I began to realize that, when I least expected it, my time would come.

Casey slept on a single bed and I slept in a bottom bunk bed while Kevin slept in the top bunk. My bunk was surrounded by walls on the head, foot, and one side. In the middle of the night, a few days after pulling off my 2:00 AM alarm clock joke, Casey carried out his revenge. He removed his bed springs rack and used socks to tie it, vertically, to the side of my bed. When I woke up the next morning, I was caged into my bunk. Touché.

Eww
Casey, seated second from the right, wearing
a 'Hug Me' shirt with a teddy bear otter.
At times, the practical jokes between Casey and I were a tad more sophomoric and slightly disgusting. I had clipped off a hunk of my big toenail and placed it on the speaker near the head of Casey's bed, next to his alarm clock, while he slept. There was no way he could miss it when he woke up. I had forgotten about it until later in the day when I noticed it was gone. I presumed that Casey had seen it and thrown it away; and I didn't ask him about it.

The next morning, as I brushed my teeth, I noticed something that felt like glue in my toothbrush. I pulled the toothbrush out of my mouth but it seemed fine as I glanced at the foamy bristles. When I resumed brushing my teeth I realized that there was something very wrong with my toothbrush so I reexamined it in detail by sticking my fingers into the bristles and discovered where my toenail clipping had ended up. Once again, touché

All Grown Up
To this day, Casey and I still play practical jokes on each other. Last December, he invited me to a party at his house and told me it was French themed. I spent several hours running around town looking for a beret to wear for no reason since no one would attend in costume. And the goofy photos of Casey, in this blog post, is yet another joke that I'm playing on him. One day, months or years from now, he'll google his name and find what I wrote here. Of course, all kidding aside, I couldn't have asked for a better roommate since I can be a pain to live with and he is one of the most easy-going guys I know.

Sunday, March 31, 2013

Everyone's a Leader


At the top of the list of leadership traits is, "set the example." This was drilled into us at the Naval Academy and in the Marines. While no one is perfect, how often someone sets a proper example is a good indicator of their character. This applies to both good and bad examples.

Every person sets an example that others will follow. Think of it as a meme. It usually happens without us realizing it. This is one reason most of us speed on the highway, even when we're not in a rush. Since most everyone else is speeding, we just follow their example and hope we don't get caught.

Case in Point
One personal example of bad leadership I once set, which could have seriously injured or killed two kids, happened when I went for a run with a friend. We stopped at a red light in a crosswalk of a six lane road with a 55 MPH speed limit and a center divide. We looked to our left and noticed that no traffic was coming so we started to cross with the intention of waiting on the center divide until it was safe to go the rest of the way. Unbeknownst to us, there were two kids, about eight or ten years old, on bicycles, just behind us. As we started to run in the crosswalk against the red light, the two kids followed our lead not knowing that we intended to stop at the center divide. Since they were on bikes, they overtook us and continued beyond the center divide into traffic where a couple cars had to jam on their breaks to avoid hitting the kids. One of those vehicles was a police car. While the kids ended up not being struck, my friend and I received an appropriate tongue lashing from the police officer about setting a bad example which has stuck with me to this day.

Even though I was no longer on active duty in the Marines when crossing that six lane road, I still should have set a good example. Actions will always speak louder than words.

Sunday, January 6, 2013

Volunteering at the San Francisco Food Bank

Last weekend, I went to San Francisco to watch the Kraft Fight Hunger Bowl  which seemed like an odd name for a bowl game. Probably because most bowl games in the old days (say, 80 years ago) were named after nouns (Rose, Sugar, Orange, Sun, Cotton, etc). Then they were named for sponsors (Meineke, Little Caesars, Outback, etc). Yet the Kraft Fight Hunger Bowl still seemed a little unusual since it's not just a brand name but it's also a call to action. And a good call to action it is.

The day before the game my alma mater's alumni association decided to team up with midshipmen to help out at the San Francisco Food Bank which covers two counties. The San Francisco Food Bank feeds the programs and the programs feed the people.

We spent the afternoon packing apples. A "ton" of apples. Actually, we packed nearly twelve tons. The apples were delivered to the food bank in large boxes which we sorted out (the good from the bad) into thirty pound boxes. These apples were supposedly less than ideal from large grocery stores but I have to admit that they were in great shape. I personally packed more than a thousand individual apples and only rejected about half a dozen.

Each year approximately 130,000 volunteer hours are donated to the food bank which is the equivalent of about 55 staff members. The thirty pound boxes that we packed would go from our hands into people's stomachs in about 48 – 72 hours.

Most of us were volunteers along with some high school students who received class credit. Last, but not least, were some scofflaws doing their community service to work off their unpaid parking tickets – they were easy to spot since they seemed the least thrilled to be there.

I'd love to do this volunteering again. It's definitely not backbreaking work yet it still makes a difference.

Thursday, October 11, 2012

Response: The Few, the Proud, the Infantilized

This post is a response to Professor Fleming's article, The Few, the Proud, the Infantilized, published earlier this week.


It is by no means enough that an officer of the Navy should be a capable mariner. He must be that, of course, but also a great deal more. He should be as well a gentleman of liberal education, refined manners, punctilious courtesy, and the nicest sense of personal honor.
--- John Paul Jones


I read Bruce Fleming piece entitled The Few, The Proud, the Infantilized. The knee jerk reaction of many of my fellow service academy graduates might be, as was said in A Few Good Men, "I would rather you just said thank you, and went on your way. Otherwise, I suggest you pick up a weapon, and stand a post." However, I want to add some deeper insight. Some of Fleming's premises are right, but many of his conclusions are wrong, or, at least, incomplete.

As a Naval Academy graduate, I can tell you that Fleming is spot-on with his facts regarding the perception of midshipmen. From his articles and his book, Annapolis Autumn, I'm amazed at how much he gets right. He has the pulse of the Brigade of Midshipmen but without adequate context. Annapolis needs smart people who think differently, and, as painful as a pill it is to swallow, Professor Fleming's presence at the Naval Academy helps to keep us thinking critically about that institution.

Costs and Insights
Mr. Fleming has extraordinary insight into the inner workings of the U.S. Naval Academy's academic machine. He has been a professor at Annapolis far longer than any superintendent, commandant, or academic dean has been in charge. He has probably seen a few mistakes made at my beloved alma mater; no system is perfect. However, the downside of his overexposure to the Brigade is that Fleming has become a perpetual midshipman.

Without a doubt, a four year education at a service academy costs more than NROTC or OCS. However, his conclusion to eliminate or "repair" the academies, is shortsighted. I see Professor Fleming as a liberal thinker at a conservative institution; yet his propositions are too conservative in nature, while other comments, such as "Most of what the Naval Academy's PR machine disseminates is nonsense," are exaggerated.

Fleming needs to take a holistic view of the service academies and their function within the military. I greatly disliked the Naval Academy when I attended it; but, you would be hard pressed to find a graduate who, after completing their military obligation, still maintained the same view of their respective service academy that they held when the attended it.

The U.S. military has many pipelines to become a combat officer. As Lieutenant General Victor H. “Brute” Krulak wrote, in 1957, to the Commandant of the Marine Corps:
...in terms of cold mechanical logic, the United States does not need a Marine Corps. However, for good reasons which completely transcend cold logic, the United States wants a Marine Corps. Those reasons are strong; they are honest, they are deep rooted and they are above question or criticism.

Replace the words Marine Corps with service academy in the above quote and it is equally valid.

Things are not always what they appear. From the hottest fire comes the strongest steel is an old cliche with a deep truth. As a midshipman, we are put through trials and tribulations. Military indoctrination is the most extreme physical, academic, and emotional roller coster ride that one can experience at such a young age this side of combat or being a POW. On the surface, Plebe Summer may look like sadistic hazing. Every plebe is systematically set up for failure. They are scorned, yelled at, and punished. More stress and negativity is compressed into several weeks than is imaginable. Can this humiliation be productive? Just ask a graduate. Analyzing this and drawing negative conclusions, without experiencing it, is incomplete.

What other academic institution of comparable size has such laser focus on the product it produces? None come to mind other than private military schools. More generals and admirals now ascend to flag officer rank not because the service academies are worse at what they do, but, rather, it is, I believe, because the other commissioning pipelines have vastly improved over the decades.

Learning the Untaught
At first, I took exception to Fleming characterization of service academies as a military Disneyland. But, then I reflected on my time as a plebe when I, too, thought the same thing and nearly quit so I could return to being a corporal in the Marines. That would have been shortsighted. I am much better off for sticking it out.

The problem is that Fleming is standing too close to only one side of the equation without being able to visualize the bigger picture. He only sees the academic portion of the pipeline without participating in the full experience that extends past graduation. I cannot convey strongly enough the importance of what I learned at Annapolis that was never explicitly taught. Rather, it has to be experienced; and not in a classroom or on campus.

For example, Fleming comments on sleep deprivation. Sleep deprivation taught me my capabilities and limitations of what I can and cannot accomplish when physically, mentally, and emotionally exhausted. In a civilian school, I would have simply slept in and skipped class. Midshipmen who skip class are punished for being AWOL. Most civilian school graduates who did not experience what I did in this area had to learn their reactions later in their careers; perhaps at follow on training after they were commissioned or when they were in an operational environment. It is much better to learn it in a safe academic setting where the repercussion of failure is minimal. Learning from failure is a huge part of success.

My entire view on ethics was shaped as a result of what I learned in leadership classes at the Naval Academy. Mandatory leadership and ethics classes of this caliber are few and far in between at civilian schools. For example, I was explicitly taught when it is, in fact, okay to lie and be deceptive; and I try to remind others of the same: http://web.joemoreno.com/ethics.pdf

"But the students I respect the most tell me that those who succeed do so despite the institutions, not because of them." Ahh, no truer words were spoken by a midshipman. I know the sentiment. Even as a "firstie" (senior) preparing for graduation, I too resented the Academy. I didn't just mark the days until graduation, I memorized them. But, alas, midshipmen are held to a higher standard than their peer college students while giving up more liberties than could be imagined. We don't do it because it is easy; we do it because it is hard and, ironically, we end up taking pride in what we hate. It's a great honor for an active duty academy graduate to return to their alma mater to serve in uniform five, ten, or twenty years after graduation. I would be eager to see professor Fleming anonymously interview these returning active duty alumni a decade after graduation.

Mark Twain's sentiment about his father can be similarly applied to a midshipman:
When I was a boy of 14, my father was so ignorant I could hardly stand to have the old man around. But when I got to be 21, I was astonished at how much the old man had learned in seven years.

Better or Worse?
Is a service academy graduate better than an OCS or NRTOC graduate? No, but, the individual service academy graduate is, without a doubt, a better officer for having attended a service academy.

Many standards at the service academies are higher than both civilian schools and the military, in general. I've seen midshipmen expelled from Annapolis for academic or conduct issues only to embark on a long, honorable career in the Navy or Marine Corps. I have also seen other students voluntarily decide that Annapolis wasn't for them, only to attempt, and fail, to follow another pipeline to commissioning. I would speculate that the tolerance of wrongdoings which Fleming witnessed at Annapolis were failures of the institution's human leaders, not the principles of the institution.

Just like Fleming, I am personally very close to this issue. If it were not for Annapolis, I would not have become a Marine officer. In high school, and three years later when I applied to Annapolis, my SATs were 950, combined, out of 1,600, both times. That score put me in the bottom 36th percentile academically. When I sought admission, in 1988, the Naval Academy was the most competitive school in the nation with SATs averaging around 1,200 (if my memory serves). I graduated in the bottom half of a so-so high school. I was rejected by all the four year universities and two year community colleges I applied to. I had no motivation for college. Yet, despite this lack of self-discipline, I excelled in a military environment. Had it not been for the Naval Academy, I would not have graduated with a bachelor's degree from any other institution within four years.

For many of us, the structure provided by the service academies is so important that it literally means the difference between success and failure. In this area, I frequently think about the success of Buzz Aldrin, West Point class of 1951. Once his disciplined structure was removed, after leaving NASA and retiring from the military, his depression demons surfaced. It's amazing what one can accomplish when he or she has the full force and good faith of the U.S. government behind him or her.

I cannot stress to Fleming strongly enough that he is only seeing the tip of the iceberg. He is looking at a newly born baby and concluding that it is less capable than any other animal which can walk or swim right after birth. Judging the product of a service academy primarily by interacting with cadets or midshipmen is like judging a person's career at high school graduation. Midshipmen can be misinformed and hold on to those misbeliefs for a long time. Unlearning mislearned lessons usually requires a paradigm shift – one that midshipmen won't experience until years after graduation.

Service Academy Flaws?
It is easy to follow leaders. It is harder for leaders to lead followers. But, there is no harder leadership task than leading your own peers. Your peers see all of you, 24/7. Your motivations and beliefs must be pure in order for them to follow you. I think Fleming completely misses this experience. In the short term, an officer may fool both a senior or subordinate but it is nearly impossible to fool one's own peers.

All will agree with Fleming that the service academies should reduce their worst flaws. But, it is not obvious what those flaws actually are, especially from the view point of a midshipman. And we need to approach change very cautiously. Regardless of national politics, no other country, or the U.N., maintains the same global commitments and responsibilities as the United States. A mistake in training our military service members cannot be fixed with a software update. We all know what is at risk. We can make the right decision for the right reasons and still get the wrong result if poorly executed. 

Perhaps, one day, the service academies will outlive their usefulness; but it will be obvious as applications decline and interest is lost. When the service academies become the telegram or slide rule for combat officer commissions, it will be apparent. But, in the mean time, we should keep in mind, as Fleming points out, that the service academies are a means to an end, not an end itself. 


Sunday, December 18, 2011

Partial Panel Failure in IMC

One of the obvious differences between flying a plane and driving a car is that you can't simply stop when you have a problem. Running out of gas or having an instrument failure is serious.

I recently flew down to Annapolis, from northern New Jersey, for a couple days of board meetings. It was raining and I was in the clouds at 4,000' with a 30+ knot headwind slowing me down for more than 90 minutes. About 20 minutes outside of Lee Airport in Annapolis, my glass cockpit panel ("digital dashboard") had a partial failure, at night, in IMC (the clouds). Since the panel is digital with diagnostics, as the attitude and heading indicator tumbled, it recognized the failure and displayed a warning message followed by two big red "X"s.

Mayday?
As much as I love high tech, avionics failures like this aren't completely unexpected so I have traditional backup instruments. It took me a few minutes to confirm that the digital airspeed and altitude indicators were working fine since they displayed the same readings as my analog dials. As unnerving as this failure was, it didn't represent an inflight emergency.

Rather than rely on my autopilot, I "hand flew" the plane as air traffic control vectored me for the approach into Annapolis. The clouds were lower than I'd liked, but when I broke through them and saw the airport, I set myself up for landing. It took me longer than usual to get down to the runway, in the dark, so I decided to "go-around" since it's a shorter runway than I'm used to using. On my second attempt, I landed, albeit, I used up almost the entire runway since stopping in the rain took longer than normal. Unfortunately, during most of my time in Annapolis, it was pouring.

Cleared for Takeoff
When I departed Annapolis, two days later, I was hoping that, somehow, the panel problem would have resolved itself. Unfortunately, that wasn't the case. But, since all of the backup equipment was working fine, I could fly home under instrument flight rules. Even better was that there wasn't a cloud in the sky as air traffic control vectored me over downtown Annapolis.

Going Solo
I called the glass cockpit manufacture who pointed me to several authorized resellers in northern New Jersey and I chose a reseller based at Sussex Airport. Yesterday's flight from Morristown to Sussex only took about 20 minutes.

Since Sussex Airport doesn't have a manned control town, pilots have to announce where they are. When I was about 12 miles away, I could hear steady chatter as pilots were announcing their positions. But, one voice stood out since it sounded like a young girl. She was obviously taking off and landing, repeatedly. Just as I was about to enter the traffic pattern, she announced her position and I saw her about a mile in front of me. This was helpful – I had never flow into this airport so I didn't know where the landmarks were to make my turns.

A typical landing pattern is entered at 45° to the runway and flown parallel to the runway, but in the opposite direction of landing, followed by a left turn perpendicular to the runway, and then, finally, another left turn, to line up with the runway. Trailing another plane, into an unfamiliar airport, makes things easier – just like following another car's taillights, in the dark, on an unfamiliar road.

As I followed the young pilot in front of me, I heard someone from the ground give her some words of encouragement. It turned out that she was a student pilot on her first solo flight. No matter how old your are, your first solo flight is both exciting and stressful since it's the first time you're flying an airplane without anyone else aboard. It's just you and your new skills, all alone in the plane. Actually, your "first solo" isn't just one take off and landing, but rather it's three in a row and it's something you'll never forget.

Repairs
Ironically, I had to go to an "old school" airport for my high tech repairs. Even though Sussex Airport is only about 90 minutes from Manhattan, I definitely felt like I was at an airport deep in the country.

Of course, high tech, being what it is, meant that we couldn't reproduce the problem with the glass cockpit panel at the avionics shop. Now I'll have to wait until the problem happens again. But, I did have an opportunity to have the repair tech troubleshoot an intermittent VOR. Turns out that repairing the VOR was a simple fix which involved simply re-soldering a ground wire.

While the repair tech worked on my avionics, I had a lengthy conversation with an older pilot who turned out to be the grandfather of the 17 year old high school girl who I had followed into the airport. Her family had come to the airport to watch her solo. She initially planned to attend the Air Force Academy, but when she found out that she had to wait another year to qualify for a Congressional nomination she visited Embry-Riddle, in Florida. Embry-Riddle, also know as "The Harvard of the Sky" specializes in aviation and aerospace engineering. Her grandfather told me it was a no-brainer for her. It looks like her future holds a career in aviation.

Monday, May 31, 2010

Memorial Day

While I greatly appreciate the pats on the back and the "Thanks for your service", I'd like to keep in mind that's for Veterans Day while today's a day to remember those members of the Armed Forces who gave their life while in the service of our country.

In the center of Memorial Hall, at the Naval Academy in Annapolis, MD, is a case which lists the names of the graduates killed in combat. Here are some who've recently made that sacrifice.




Although not killed in action, three of my classmates have made the ultimate sacrifice while in the line of duty and their names are etched in stone on the wall of Memorial Hall.


LT Jason E. Jakubowski, USN
Capt Robert W Falkenback, Jr, USMC
Capt Jacob J. Wiebe, USMC

Semper Fidelis.

Friday, December 15, 2006

First Woman Marine Officer KIA in Iraq

Major Megan M. McClung was killed in action in Iraq on 6 Dec 2006. Her service includes the distinction of being the first female graduate in the history of the Naval Academy (class of 1995) to have been killed in action and she's also the first female Marine officer killed in action in Iraq.

She was hit by an IED on her way back from the Government Center in Ramadi after escorting Oliver North and his crew out to see the Marines. She was killed along with an Army captain and Army specialist. Megan had about a month left in her year long tour in Iraq.

I was two years ahead of her at the Academy and I didn't know Megan personally - yet I certainly remember seeing her around the dorm and campus.

Fellow Marines I Served With
Since I've begun this blog only a few weeks ago, I feel that I should mention Rick Gannon (left) and Ray Mendoza (right) since they are two Marine officers I knew personally and served with at Second Battalion, First Marines (2/1). They were killed in action in Iraq on 17 Apr 2004 and 14 Nov 2005 respectively. I can't believe these two guys are no longer with us.