Initiate Root Cause Analysis (RCA) in Logz.io
Description
This action collects incident data from PagerDuty and uses it to initiate a Root Cause Analysis (RCA) in Logz.io.
Instructions
Prerequisites
This functionality is available to customers on the Professional, Business, and Enterprise plans for Incident Management.
- If you have not done so, follow the instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions, select this action.
- Enter the following Inputs and click Save.
- Continue following instructions to Publish the Workflow.
- When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{, and select relevant fields. Refer to the Field References article for more information.
| Name | Description |
|---|---|
| Integration | Select a Workflow Integration or click New Logz.io Connection to establish a new one. |
| Incident ID | The ID of the PagerDuty incident. |
Outputs
| Name | Description |
|---|---|
| RCA Status | Value that shows if the Logz RCA was successful or not. |
| RCA Message | The Logz RCA response. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action fails. |
Updated 3 months ago