Re: [Oreka-user] Having issues with direction reporting

Matt,

If it's SIP, please see the instructions below.

Henri

================================================
SIP call direction detection configuration

On SIP systems, by default, local party is always the calling party and
remote party is always the called party.

If you want correct local and remote party detection, you need to instruct
orkaudio what IP address(es) are the references. I.e. if an INVITE comes
from one of these IP addresses, the call is inbound. If an INVITE goes to
one of these IP addresses, the call is outboud.

E.g, if your SIP proxies are 65.34.98.56 and 65.34.98.57, you need to add
the following configuration parameter to your config.xml under <VoIpPlugin>:
<SipDirectionReferenceIpAddresses>65.34.98.56,
65.34.98.57</SipDirectionReferenceIpAddresses>

And restart OrkAudio.

On 9 February 2015 at 13:24, Meznarsic, Matt <mme...@ss...>
wrote:

>  ​Hey all,
>
>
>  I've been running Orkaudio successfully for a while now, but just today
> noticed that all my calls are being flagged as outbound. This makes
> sorting/searching in Orkweb a bit difficult as I can't narrow down to only
> inbound or outbound calls. Has anyone else seen this sort of thing or have
> any idea why it might be doing this? If you need any more info just let me
> know.
>
>
>  Thanks,
>
>
>  Matt
>
>
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