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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
143 Products for "customer" with 2 filters applied:
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1
Docmosis
Docmosis Pty Ltd
Docmosis is a self-hosted or SaaS template-based document generation solution. Integrate with custom-built software applications or popular third-party apps using the API. Create templates using MS Word or LibreOffice. Add plain-text placeholders to control: the insertion of text/images/tables; conditionally add/remove any content; perform calculations; loop over repeating data; format data/numbers and much more. Used by customers in Finance, Health, Legal, Education, Government, HR, Insurance, Logistics, and Manufacturing to generate customized letters invoices, proposals, contracts, statements, reports and more. ...Starting Price: $50.00/month -
2
Construction Daily Reports
Construction Daily Reports
Want to save an hour a day on those pesky daily reports? CDR - Construction Daily Reports is the fastest and easiest custom daily reporting solution for the construction industry, available on our mobile app for Android and Apple devices, or our website portal. Customize your reports, enter your project details, then take pictures and notes through your mobile device. At the end of the day when you sign your finished report, CDR will automatically email your report in professional PDF format to anyone you select while saving it on our servers and uploading to your cloud storage service! ...Starting Price: $20/month/user -
3
Catalyst
Catalyst Software
Serve customers better from day one. The simplest software for powerful customer management. Fast installation: you'll be up and running in minutes. Identify risks and upsell opportunities. Build multiple health profiles that align the customer journey from onboarding to renewal. All your customer lists in one place. No more searching customer data in spreadsheets or Salesforce account lists. -
4
Customization Tools and .Net: Custom application design and development. Custom advanced import/export routines or ETL for Dynamics CRM using Dynamics CRM web services. Custom context-sensitive reports for Dynamics CRM and custom applications. Custom cubes for analyzing Dynamics CRM and custom application data. Custom dashboards for presenting Dynamics CRM and custom application data in the browser.Starting Price: $59 per month
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MiaRec
MiaRec
MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more. -
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Zendesk Explore
Zendesk
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels.Starting Price: $9 per agent per month -
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Agile NDT
Agile NDT
...This is a massive win for reducing errors, maintaining strong relationships with existing customers and for increasing your customer base. You can choose to invite your customers, they will have access to their own dashboard where they will be able to view and download all their company reports. This is a massive win for reducing errors, maintaining strong relationships with existing customers and for increasing your customer base. -
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800response
800response
...Together, 800response and CallFinder deliver automated transcripts and sentiment analysis on 100% of your customer interactions, allowing you to quickly search calls for specific words and phrases and gather customer sentiment insights to improve CX and retain your best customers, all within one seamless solution. Learn more about CallFinder Speech Analytics from 800response. -
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Microcasting
Microcasting
Easily and quicky integrate eLearning into your existing marketing website, offer a free or paid membership site, sell your courses, offer certification programs, or even integrate it into your email programs. Easy-to-use course creator allows you to create interactive courses that engage your customers. Create an engaging learning experience for your customers with useful on-screen features. Provide your customers with guided learning experiences to increase their learning engagement. Our easy-to-use site builder tool allows you to customize a professionally designed website. Create eLearning portals for specific target groups to create a truly personalized learning experience for all of your users. ...Starting Price: $97 per month -
10
White Cup BI
White Cup
...Get easy access to sales information, better customer insights, and improved visibility into your sales and order processes. -
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Calldrip
Calldrip
...For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. ...Starting Price: $99.00/month/user -
12
Velocity
Velocity
Custom dashboards and reports for Asana. Measure and improve how your company works. Organize custom reports and preset reports in customizable dashboards. Create any report you want using a powerful report builder. Choose from dozens of insights we've created for you. Connect your Asana data to Google Sheets, Power BI, and other tools.Starting Price: $15.00 per month -
13
Report Hopper
Report Hopper
Report Hopper helps you create custom reports for your client unlike other report software wheather client is a small business, E-Commerce or enterprise, you can create customized reports that will knock their socks off. Creating your Report Hopper account couldn't be easier. Link Google analytics, Facebook, or other accounts with a single click and you're done. Your data is automatically loaded into your reports. -
14
Machine Labs
Machine Labs Email Marketing
...A 1-click integration with Shopify imports all your historic data: customer, order and product information, so you’ll be up and running in minutes. Input your monthly sales target to track your conversions and see how each online and offline campaign contributes to the bottom line. We breakdown your mailing list to group together customers with similar order values and frequency, so you can attract the right customer with the right message and avoid giving out unnecessary discounts.Starting Price: $35 per month -
15
ReminderDental
ReminderDental
ReminderDental is the most powerful and affordable solution for communication with your dental patients. With the most customizable options for Appointment Confirmations, Broken Appointment Notices, Recall and Reactivation, Birthday, ASAP, Missed Appointments of any platform on the market, your automated communication never looked better. Multilingual support for calls and messages supported as well as filtering messages by procedure codes, operatory, or provider to enable pre / post op...Starting Price: $50/month -
16
Heap
Contentsquare
Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly.Starting Price: $500.00/year -
17
Skedler
Guidanz
Skedler offers the most flexible and easy-to-use reporting and alerting solution for companies looking to exceed customer SLAs, achieve compliance, and provide operational visibility to stakeholders. Automate reports from Elastic Stack and Grafana in minutes. Create professional-looking pixel-perfect PDF reports. Your managers and customers hate logging into dashboards. They need key operational metrics and trends as PDF/CSV/Excel/HTML reports in their email inbox. -
18
PBRS Power BI Reports Distribution
ChristianSteven Software
...You can also configure event-based triggers that run reports based on specific events or conditions, such as database changes, file updates, email notifications, or port activity. You can also customize the distribution of reports by specifying different filters, formats (such as Excel, PDF, or CSV), destinations (such as email, SharePoint, or network folders), and recipients for each scheduled report. This flexibility enables you to tailor the delivery of reports to meet your specific needs. PBRS operates as a Windows service, which means it can run in the background without requiring any user interaction, ensuring your reports are always generated and delivered on time.Starting Price: $6995/year -
19
Oracle Analytics Publisher
Oracle
...BI Publisher is also integrated into the PeopleTools tech stack. Customers can take advantage of BI Publisher templates to format their Peoplesoft queries and rowsets. BI Publisher is integrated into the process scheduler/report manager modules. BI Publisher features are also available to JD Edwards Enterprise One & World customers. -
20
DataReportive
DataReportive
...Schedule email reports to delight people with data. Send reports in Slack, Google Sheet/Docs, and more. Non-analyst just need to see relevant reports and play with filters. Customize how non-creators experience and access DataReportive.Starting Price: $99 per month -
21
42
42 Technologies
...Our retail experts consolidate raw sources of data (point-of-sale, ecommerce sources, ERPs, wholesale reports, etc.). With 42, executives, merchandisers, buyers and sellers get clear insights on how to grow their business by harnessing the power of big data with over 100 custom-built retail metrics. Since being founded in 2013, our team has tailored custom solutions for all sizes of brands and retailers regardless of channel-mix and existing data sources. 42 has won and been nominated for several awards (LVMH Innovation Award, Innovation Award at the Canadian Fashion Designers Awards, Forbes 30 Under 30) and is backed by Y Combinator. ...Starting Price: $1000/month -
22
Style Arcade
Style Arcade
The perfect product for your customer starts here. Growing fashion retailers and brands by aligning the entire business on product. We help fashion companies perfect their product offering through analytics and range planning software. Visualize, automate and collaborate on your range, in real time. Allow your team to focus on creating great product to delight your customers.Starting Price: $999 per month -
23
jsreports
jsreports
Create document templates in the browser using the jsreports designer component. Save, edit, and preview templates on the fly using real data. Define your own custom element types that can be dragged and dropped into documents. Connect your document templates with JSON or CSV data and display the result in the browser. Render documents live and embed them in your application. Generate PDF files in the browser or on the server by filling your document template from a data source. Documents can be generated and downloaded entirely client-side within the browser. -
24
Brainbase
Brainbase
... - Compare progress across partners, products, categories, territories, distribution channels and detect issues before they become critical. - Create personalized, custom dashboards and generate reports with the metrics that are most important to you - Upload, view and track sales reports and royalty performance all in one place. - Eliminate human error with fully-automated sales and royalty calculations based on the contract terms. -
25
Mailshouts
Aurochs
...With Mailshouts, you can effortlessly streamline your communication channels and ensure that the right information reaches the right people at the right time. Whether you're communicating with customers, vendors, partners, or sales reps, Mailshouts empowers you to send tailored data and insights with ease. Gone are the days of generic mass emails or scattered information across various platforms. Mailshouts enables you to customize your messages and deliver targeted insights that resonate with each stakeholder. This level of personalization enhances engagement and strengthens your communication efforts.Starting Price: $9.99/month -
26
Thrive Metrics
Shopventory
Thrive Metrics® is Shopventory’s proprietary analytics and reporting engine platform providing actionable insights and custom recommendations for thousands of businesses across the globe. Shopventory® developed and designed Thrive Metrics to meet the needs of its client base for real-time business metrics analysis and reporting integrated seamlessly into their day-to-day operations. Shopventory, via the Thrive Metrics platform, is committed to helping organizations run a successful and healthy businesses through integrated management intelligence reporting from all forms of sales, financial, inventory, customer management and communication channels. -
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KACE by Quest
Quest Software
KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management...Starting Price: As low as $3/mo/device -
28
Better Reports
Better Reports
Better Reports gives you instant access to your data so you can make smarter decisions. Choose from hundreds of built-in reports and metrics, designed specifically for each connector. Explore your data and create custom reports with pivot tables or visual charts. Create daily, weekly or monthly schedules to automatically send reports to your inbox or to Google Sheets. Segment and filter by any field, each connector uses all available APIs to surface every entity and field. We designed the BRQL syntax specifically for reporting and analytics. Create your custom metrics once and reuse them on any report. ... -
29
Toucan
Toucan
Toucan is a customer-facing analytics platform that empowers organizations to drive engagement with the best end-user experience. From data connections to the distribution of insights anywhere they're needed, Toucan makes it easy. As a result, Toucan analytics are used 3x more than the industry average. Users can connect to any data, cloud-based or other, streaming or stored, with hundreds of connectors. -
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Swydo
Swydo
...Swydo's features include goal tracking, white-label customization, report templates, scheduling and sharing options, and data visualizations. Users can monitor client KPIs to quickly identify and address issues or opportunities through KPI boards, client KPI overviews, alert notifications, and flexible date ranges.