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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
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Docmosis
Docmosis Pty Ltd
Docmosis is a self-hosted or SaaS template-based document generation solution. Integrate with custom-built software applications or popular third-party apps using the API. Create templates using MS Word or LibreOffice. Add plain-text placeholders to control: the insertion of text/images/tables; conditionally add/remove any content; perform calculations; loop over repeating data; format data/numbers and much more. Used by customers in Finance, Health, Legal, Education, Government, HR...Starting Price: $50.00/month -
2
Construction Daily Reports
Construction Daily Reports
Want to save an hour a day on those pesky daily reports? CDR - Construction Daily Reports is the fastest and easiest custom daily reporting solution for the construction industry, available on our mobile app for Android and Apple devices, or our website portal. Customize your reports, enter your project details, then take pictures and notes through your mobile device. At the end of the day when you sign your finished report, CDR will automatically email your report in professional PDF format...Starting Price: $20/month/user -
3
IQubz is a Microsoft certified Dynamics CRM partner consulting in Microsoft Dynamics CRM integration, customization, reporting and analytics. Dynamics CRM integration solutions for ERP, eCommerce and your other mission-critical systems. Dynamics CRM advanced data import/export (ETL) using SQL Server Integration Services (SSIS). Context-sensitive Dynamics CRM reports using SQL Server Reporting Services (SSRS). Dynamics CRM customization and development of CRM forms, workflows and entity schema...Starting Price: $59 per month
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4
MiaRec
MiaRec
MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly... -
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Catalyst
Catalyst Software
Serve customers better from day one. The simplest software for powerful customer management. Fast installation: you'll be up and running in minutes. Identify risks and upsell opportunities. Build multiple health profiles that align the customer journey from onboarding to renewal. All your customer lists in one place. No more searching customer data in spreadsheets or Salesforce account lists. We’ll integrate with your entire tech stack to make customer segmentation dead simple. Catalyst at its... -
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Zendesk Explore
Zendesk
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels. It’s good to have a customer analytics tool that can keep up. Explore...Starting Price: $9 per agent per month -
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PBRS Power BI Reports Distribution
ChristianSteven Software
PBRS is a powerful and versatile tool that enhances the scheduling, automation, and distribution capabilities of Power BI reports. It allows you to schedule Power BI reports to run at specific dates and times, or set up recurring schedules based on your business needs. You can also configure event-based triggers that run reports based on specific events or conditions, such as database changes, file updates, email notifications, or port activity. You can also customize the distribution...Starting Price: $6995/year -
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800response
800response
800response provides a comprehensive lead generation, lead tracking, and customer interactions analytics solution to manage top-of-the-funnel lead generating practices, providing focused tracking and targeted lead nurturing of with customer profile data and interaction analytics. Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, and contact centers, we help businesses across all industries boost and optimize new customer acquisitions... -
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Agile NDT
Agile NDT
We help service providers modernize and enhance their NDT reporting with custom web based solutions stored in the cloud. Our integrated dashboard allows you to see a snapshot of recent report activity. See who has been creating which reports and for what project. Always being able to visualize with what is occuring in your NDT business can give you back control. You can choose to invite your customers, they will have access to their own dashboard where they will be able to view and download all... -
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Microcasting
Microcasting
Easily and quicky integrate eLearning into your existing marketing website, offer a free or paid membership site, sell your courses, offer certification programs, or even integrate it into your email programs. Easy-to-use course creator allows you to create interactive courses that engage your customers. Create an engaging learning experience for your customers with useful on-screen features. Provide your customers with guided learning experiences to increase their learning engagement. Our easy...Starting Price: $97 per month -
11
White Cup BI
White Cup
White Cup BI is a distributor-focused business intelligence and reporting software that seamlessly integrates with your ERP system to quickly distill data. It uncovers more sales opportunities, improves customer communications, and spots customer performance trends giving your team instant insight into customer, supplier, and product performance. For over 20 years, White Cup has been building powerful software that puts timely, accurate, and insightful information right at the fingertips... -
12
Grafana
Grafana Labs
Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom. The LGTM Stack combines Grafana for visualization, Mimir...Starting Price: $0 -
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Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900...Starting Price: $99.00/month/user -
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Suntek Reporting
Suntek Solutions
... bottom line. With Suntek Reporting’s predictive analytics users can make informed decisions that will lead to: *Increased Revenue *Better Customer Service *Improved Employee Efficiency *Greater Market Share Use Suntek Reporting to eliminate the pain involved in complex reporting, and feel the confidence that comes from improving performance and profitability.">
Starting Price: $99/month -
15
Velocity
Velocity
Custom dashboards and reports for Asana. Measure and improve how your company works. Organize custom reports and preset reports in customizable dashboards. Create any report you want using a powerful report builder. Choose from dozens of insights we've created for you. Connect your Asana data to Google Sheets, Power BI, and other tools. Sync your Asana data in real-time to Google Sheets, Power BI, and other tools. Use your favorite reporting tool to create any kind of report or join Asana data...Starting Price: $15.00 per month -
16
Machine Labs
Machine Labs Email Marketing
Easy database marketing built to boost your sales. Contact the right customers, at the right time, with the right offer, at the right price. We’re here to make marketing easy and affordable by offering big machine learning at a small company price. With our powerful features and multi-channel monitoring, you can understand your customers and create meaningful relationships, find out what makes them tick and get them buying again, all under one roof. A 1-click integration with Shopify imports...Starting Price: $35 per month -
17
ReminderDental
ReminderDental
ReminderDental is the most powerful and affordable solution for communication with your dental patients. With the most customizable options for Appointment Confirmations, Broken Appointment Notices, Recall and Reactivation, Birthday, ASAP, Missed Appointments of any platform on the market, your automated communication never looked better. Multilingual support for calls and messages supported as well as filtering messages by procedure codes, operatory, or provider to enable pre / post op...Starting Price: $50/month -
18
Report Hopper
Report Hopper
Report Hopper helps you create custom reports for your client unlike other report software wheather client is a small business, E-Commerce or enterprise, you can create customized reports that will knock their socks off. Creating your Report Hopper account couldn't be easier. Link Google analytics, Facebook, or other accounts with a single click and you're done. Your data is automatically loaded into your reports. You can automate weekly and monthly reports by scheduling them to be generated... -
19
Skedler
Guidanz
Skedler offers the most flexible and easy-to-use reporting and alerting solution for companies looking to exceed customer SLAs, achieve compliance, and provide operational visibility to stakeholders. Automate reports from Elastic Stack and Grafana in minutes. Create professional-looking pixel-perfect PDF reports. Your managers and customers hate logging into dashboards. They need key operational metrics and trends as PDF/CSV/Excel/HTML reports in their email inbox. With Skedler, you can... -
20
Spread COM
GrapeCity
Deliver a fully functional spreadsheet application in Visual Studio 6. Fully-functional OCX spreadsheet for COM and ActiveX development. Import and export your Microsoft Excel files. Run-time visual template designer. Spread includes a very comprehensive calculation engine with over 100 built-in functions to provide formula support. Easily add your own custom functions to Spread. You can also use named expressions or relative cell addressing to reference the formulas. Spread gives you control...Starting Price: $1499/developer -
21
Heap
Contentsquare
Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay...Starting Price: $500.00/year -
22
Swydo
Swydo
Swydo is an automated marketing reporting and monitoring platform designed to streamline the creation of professional online marketing reports and dashboards. It allows users to save time and showcase their impact by automating the reporting process. With Swydo, users can create custom marketing reports in minutes using a drag-and-drop interface, pre-built templates, and visualizations like charts and graphs. The platform supports integration with over 30 marketing platforms, including Google... -
23
Boachsoft Bizcom
Boachsoft
... of generating email messages and printed reports for each record in a dataset using fields from the record as variables. The problem is that most software come with pre-packaged reports. What if you want to create custom messages to be sent to each customer in your database by email or by post? Increase your productivity through this great software. Boachsoft Bizcom 2017 is the answer; it has all you need. -
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Thrive Metrics
Shopventory
Thrive Metrics® is Shopventory’s proprietary analytics and reporting engine platform providing actionable insights and custom recommendations for thousands of businesses across the globe. Shopventory® developed and designed Thrive Metrics to meet the needs of its client base for real-time business metrics analysis and reporting integrated seamlessly into their day-to-day operations. Shopventory, via the Thrive Metrics platform, is committed to helping organizations run a successful... -
25
jsreports
jsreports
Create document templates in the browser using the jsreports designer component. Save, edit, and preview templates on the fly using real data. Define your own custom element types that can be dragged and dropped into documents. Connect your document templates with JSON or CSV data and display the result in the browser. Render documents live and embed them in your application. Generate PDF files in the browser or on the server by filling your document template from a data source. Documents can... -
26
Quantcast
Quantcast
Quantcast is an advertising technology company and the creator of an innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences online. The Quantcast Platform, powered by Ara™, a patented AI and machine learning engine, delivers automated insights, marketing performance, and results at scale to drive business growth. Our solutions are leveling the playing field for our customers when it comes to effectively reaching audiences online... -
27
Mailshouts
Aurochs
Mailshouts is a hassle-free platform designed to simplify the process of delivering personalized insights directly to recipients' inboxes. With Mailshouts, you can effortlessly streamline your communication channels and ensure that the right information reaches the right people at the right time. Whether you're communicating with customers, vendors, partners, or sales reps, Mailshouts empowers you to send tailored data and insights with ease. Gone are the days of generic mass emails...Starting Price: $9.99/month -
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Better Reports
Better Reports
Better Reports gives you instant access to your data so you can make smarter decisions. Choose from hundreds of built-in reports and metrics, designed specifically for each connector. Explore your data and create custom reports with pivot tables or visual charts. Create daily, weekly or monthly schedules to automatically send reports to your inbox or to Google Sheets. Segment and filter by any field, each connector uses all available APIs to surface every entity and field. We designed the BRQL... -
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42
42 Technologies
42 is an end-to-end data omnichannel analytics and reporting platform built for the retail industry. Our retail experts consolidate raw sources of data (point-of-sale, ecommerce sources, ERPs, wholesale reports, etc.). With 42, executives, merchandisers, buyers and sellers get clear insights on how to grow their business by harnessing the power of big data with over 100 custom-built retail metrics. Since being founded in 2013, our team has tailored custom solutions for all sizes of brands...Starting Price: $1000/month -
30
Toucan
Toucan
Toucan is a customer-facing analytics platform that empowers organizations to drive engagement with the best end-user experience. From data connections to the distribution of insights anywhere they're needed, Toucan makes it easy. As a result, Toucan analytics are used 3x more than the industry average. Users can connect to any data, cloud-based or other, streaming or stored, with hundreds of connectors. Preparation of data is equally simple with data readiness features that lets...