Audience

Organizations interested in a powerful voice SDK and API to build a scalable voice experience

About Twilio Voice

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate.

Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.

Pricing

Starting Price:
$0.0085 per min
Pricing Details:
Programmable Voice: Starting at $0.0085/min to receive and $0.014/min to make a call
Free Trial:
Free Trial available.

Integrations

API:
Yes, Twilio Voice offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Twilio
Founded: 2008
United States
www.twilio.com/en-us/voice

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Twilio Voice Frequently Asked Questions

Q: What kinds of users and organization types does Twilio Voice work with?
Q: What languages does Twilio Voice support in their product?
Q: What kind of support options does Twilio Voice offer?
Q: What other applications or services does Twilio Voice integrate with?
Q: Does Twilio Voice have an API?
Q: What type of training does Twilio Voice provide?
Q: Does Twilio Voice offer a free trial?
Q: How much does Twilio Voice cost?

Twilio Voice Product Features

Auto Dialer

Call Recording
Predictive Dialer
Preview Dialer
Call Center Management
Call Reporting
Call Scripting
Lead Management
Power Dialer
Progressive Dialer
Surveys

Business VoIP

Call Recording
SIP Trunking
Call Parking
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Unified Communications
Voice Quality Enhancement

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Transcription
Concatenated Speech
Continuous Speech
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Automatic Form Fill
Call Analysis
Customizable Macros

Telephony

IVR / Voice Recognition
VoIP
Voice & Data Integration
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding