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Audience

SMBs & Enterprise in US & Canada

About MightyCall

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.

Set up - Enjoy the simple setup process with our intuitive flowchart.

Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.

Collaborate - Track performance and route calls to your team members based on their roles and knowledge.

Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.

Supervise - Train and supervise agents in real-time
and obtain precise performance data.

Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

Pricing

Starting Price:
$15 per month per user
Pricing Details:
Core - $15 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access

Pro - $23 per month / user billed annually - Intelligent cloud call center:

All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting

Power - $30 user/mo, billed annually - Call center solution powered by auto dialer.

Everything in Pro, plus:
- Auto dialers
- Dedicated account manager

Enterprise - $ 50 user/mo, billed monthly 5-user minimum - Custom-fit plan with predictive dialer

Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
Free Trial:
Free Trial available.

Integrations

API:
Yes, MightyCall offers API access

Ratings/Reviews - 14 User Reviews

Overall 4.8 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.8 / 5
support 4.6 / 5

Company Information

MightyCall
Founded: 2013
United States
www.mightycall.com
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

MightyCall Frequently Asked Questions

Q: What kinds of users and organization types does MightyCall work with?
Q: What languages does MightyCall support in their product?
Q: What kind of support options does MightyCall offer?
Q: What other applications or services does MightyCall integrate with?
Q: Does MightyCall have an API?
Q: Does MightyCall have a mobile app?
Q: What type of training does MightyCall provide?
Q: Does MightyCall offer a free trial?
Q: How much does MightyCall cost?
Q: What pricing for training is available for MightyCall?

MightyCall Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Call Parking
Encryption
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics
Call Scripting
Database
Escalation Management
Real-time Chat

Cloud Communication Platform

Call Center
Call Recording
Call Routing
IVR / Voice Recognition
Audio / Video Conferencing
Chat / Messaging
Fax Management
File Sharing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Text to Speech
Voice Mail
Multiple Scripts
Phone Key Input
Survey Management
Voice Customization

SIP Trunk

Caller ID
International Numbers
Toll-Free Numbers
e911
Automatic Fail-over Routing
Call Data Records
Disaster Recovery
Multiple DID Options
PSTN Forwarding

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Telemarketing Management
Voice & Data Integration

Unified Communications

Call Recording
Call Routing
Mobile Access
Multi-User Collaboration
Voice Mail
Audio / Video Conferencing
Calendar Management
Chat / Messaging
Fax Management
File Sharing

MightyCall Additional Categories

  • Alex P.
    Product manager ( PM)
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Looking for a VOIP solution with robust features? Consider MightyCall!"

    Posted 2023-05-07

    Pros: MightyCall has become an integral part of our business, and we absolutely love it! It is worth every penny and is essential to our business model. Without MightyCall, we would not be able to operate as smoothly and efficiently as we do.

    Cons: The only downside to the service is that it is dependent on the internet, so if you are traveling in an area with bad cell reception, calls may drop.

    Overall: MightyCall appears to be a robust VOIP solution with a range of useful features that can help businesses operate more efficiently. While it is dependent on a reliable internet connection, it offers a range of tools and integrations that can help streamline communication and collaboration. It's important to evaluate your specific business needs to determine whether MightyCall is the right solution for you, but based on user feedback and reviews, it appears to be a solid option for many businesses.

    Read More...
  • Priya M.
    Trainee
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Packed with features"

    Posted 2022-07-17

    Pros: Great ability to auto record and configure call menus which is very helpful, plus the calls are easily identified. Perfect Quality.

    Cons: No complaints just they offer voice-over service, but with a fee.

    Overall: When we make a call people know it is a business call, it's cheaper than the other with the same features in the market. Easy to set up.

    Read More...
    Reply from MightyCall
    Posted 2022-07-27
    Hi Priya, thank you for leaving such a nice review! It's great to know you're happy with MightyCall quality of service and pricing :)
  • Rick M.
    Director
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I’m absolutely pleased with MightyCall"

    Posted 2022-06-10

    Pros: - Simplicity in use
    - Affordability
    - Viability
    - Especially I like that I can call toll-free wherever I am.

    Cons: Possibility to screen the call.
    Investment potential.
    It’s a perfect tool for business operations and daily conversations for a very good price.

    Overall: I’m absolutely pleased with MightyCall. Especially I like that I can call toll-free wherever I am. The system is fantastic and the app is very functional and simple to use. I can see the text transcription of the voice messages my phone got, it's very handy. I moved my phone number to the MightyCall system and it works precisely with all security measures. Highly recommend this platform!

    Read More...
    Reply from MightyCall
    Posted 2022-06-13
    Hi Rick, thank you so much for your feedback and recommendations! Happy to know you're staying with us after the trial period. We'll do our best to continue providing top quality VoIP service for your business :)
  • A MightyCall User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Services and support"

    Posted 2022-04-02

    Pros: I am using it from last 1 year and i am just loving it. Everything is fine. Call flow, Setup and easy to use. must use for business.

    Cons: Voice studio should be free. Rest everything is fine. Sometimes calls quality is not that good, while calling to Australia, caller on the other hand can not hear properly.

    Overall: Excellent service from MightyCall. Their initial review system took around 3 days to get my account activated but after that everything is just like awesome. no problem at all.

    Read More...
    Reply from MightyCall
    Posted 2022-04-20
    Hi there! Thank you for your feedback! We are always ready to help you with every issue you might have :)
  • A MightyCall User
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Functional and affordable "

    Edited 2022-03-24

    Pros: Very affordable and works very well among my small team. It is very easy to explain to anyone who has never used mighty call before and is very easy to change and find needed settings.

    Cons: Not as flexible with settings while using the mobile app. Sometimes does not properly alert notifications on mobile.

    Overall: My overall impression of this VoIP Tool is amazing with easy to use settings and a straight forward process. 9/10 will be using for a long time to come.

    Read More...
    Reply from MightyCall
    Edited 2022-04-28
    Hi there, and thank you for your feedback! We are trying to do our best :) Regarding notifications: please check your phone settings for the permission to send notifications specifically for our app. You can always reach out to our support team at support@mightycall.com or send your feedback right in the app, we'd be glad to assist you.
  • EJ J.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "GREAT PARTNERSHIP"

    Posted 2022-03-23

    Pros: Customer Service is always available to answer and questions my team and I might have about our account. Admin accounts are very user friendly and there are video available for those that needs them to be successful with the accounts.

    Cons: I wish I could learn how to transfer calls from the app to my teammates. This seems to be the hardest part of my MightyCall Account.

    Overall: Overall, this is an affordable system that anyone can use for their business. Especially call center like mine.

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! We are happy to know that you like our service :) Please, write to our support email - support@mightycall.com. Our support specialists will help you to solve the issue with transferring calls.
  • A MightyCall User
    Tech specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very easy to use"

    Posted 2022-03-23

    Pros: Very easy and fast to add numbers, set up team numbers and get new voicemails and add them to the call flow. Very reasonable price.

    Cons: On the mobile app you don't have quite as much freedom as you do on a desktop/laptop. Call flow can be a little confusing when new to the system.

    Overall: I have had an amazing time using MightyCall and found to very easy to make needed changes. Nicely priced.

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! Thank you for your feedback :) With each update of our application, we try to make it even better, so stay tuned! You can always send us your wishes via email to support@mightycall.com
  • Chaya M.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Service And system!"

    Posted 2022-03-23

    Pros: They have a great set system, We also used their toll to record for us, it's very good! And we would recommend it.

    Cons: Everything is good just that there is only available time to choose a number.

    Overall: Great experience!

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! We are happy to know that you like our service :)
  • A MightyCall User
    Director
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Why aren't more people using MightyCall"

    Posted 2022-03-23

    Pros: It is easily customizable to how you want your phones to work. The tech support is also great and always know how to resolve any issues if any issues come up.

    Cons: if I had to really pick on something then I would just saying pricing could be a little better. Like a bigger discount for yearly payments.

    Overall: We have had the best experience with customization and tech support! We have used services like 8x8 and before that phone service provided by our internet service provider but MightyCall has been the best!

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Thank you for your feedback! It's very important for us :)
  • A MightyCall User
    IT & Research Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Cloud voice calling option for small business"

    Posted 2020-08-29

    Pros: You can easily call using VOIP method. Simple and greatly integrated helpdesk solution. No complexity in setup this tool. It's a cloud-based calling platform. So it saves from hardware purchases.

    Cons: It works best. It gave us great service. We migrated because it's supporting a small size business.

    Overall: We used MightyCall in the past. It helps us to solve our helpdesk limitation. Using MightyCall now can communicate and resolve customers' issues on voice calls. It's best for small businesses.

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Thank you for your kind words! We are doing our best for you :)
  • Sergey Z.
    Administrator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good service for a team of 5"

    Posted 2019-07-17

    Pros: Pricing for a team of 5 is great! Actually, their pricing was our main reason for signing up. The initial set up was smooth and simple, and we didn’t have to wait too long to port over our numbers.

    Cons: No particular complaints at the moment. Working stable.

    Overall: Positive overall. We noticed that the product is growing, new features added, The app is also really stable. We wish MightyCall all the best and become the number one in US and worldwide!

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Thanks a lot! We are working for you :)
  • Lenny B.
    General Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good affordable software"

    Posted 2019-07-07

    Pros: We are a team of 3, but we are not billed per user. The connection is ok.

    Cons: Wishing there was a desktop app or an extension to browser (Chrome preferably)

    Overall: Lots of features for a great price & easy to use. Fine with me.

    Read More...
    Reply from MightyCall
    Posted 2022-03-29
    Thank you for your feedback and for your idea too :) You can always send us your wishes by email: support@mightycall.com
  • John S.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Recommended!"

    Posted 2019-06-28

    Pros: Generally my experience has been really positive. MightyCall has a lot of great features. What I most like about MightyCall is that we can use it on our desk phones and without having to rent the phones themselves. The setup was pretty easy.

    Cons: Only thing is that API integration with a basic CRM is missing.

    Overall: Very effective system for the money. Easy to use.

    Read More...
    1 user found this review helpful.
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! Thank you for your feedback! Please, contact our support service via email support@mightycall.com, we will help you with API integration :)
  • Nick H.
    Enterpreneur
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use app"

    Posted 2019-06-20

    Pros: Easy to use, support helped me with settings. I've been using this software for about 3 months. So far so good.

    Cons: It was hard to set voicemail greeting, had to call support.

    Overall: MightyCall seems to work very well and staff is very helpful.

    Read More...
    1 user found this review helpful.
    Reply from MightyCall
    Posted 2022-03-30
    Thank you for your feedback! All the best :)
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