Alternatives to Recordator
Compare Recordator alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Recordator in 2025. Compare features, ratings, user reviews, pricing, and more from Recordator competitors and alternatives in order to make an informed decision for your business.
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1
RingCentral RingEX
RingCentral
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.">
Starting Price: $19.99/month/user -
2
Oreka TR
OrecX
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track. -
3
CASH+ Call Recording Software
Hansen Software Corp
CASH+ is easy to use, saving you time and energy. Recording Line side audio on SIP, PRI or Analog Lines. Easy to locate specific calls by a variety of criteria and automated reporting ensures you’re getting what you need without wasting time. Try the demo to see for yourself.Starting Price: $2895.00/one-time/user -
4
Fireflies.ai
Fireflies
Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.Starting Price: $10 per user per month -
5
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
6
Jog.ai
Jog.ai
Whether you are hosting a conference call with 10 people or just calling an important contact, Jog.ai lets you remain focused on the call. We record and transcribe the call, make it easy to mark important moments in real-time. Jog knows exactly who is talking, so when you look back at a call it reads like a screenplay. Click any word in the transcript and immediately hear the actual call audio. Need to host a conference? That's included. Want to call someone direct? use our mobile app! Jog even integrates with popular CRM and ATS tools. Tell Jog to capture a note for you and that moment is automatically highlighted in your call. Jog.ai knows exactly who said what, so when you are reviewing calls it reads like a screenplay. Just click a word to start playback of the call at that point. Jog.ai automatically utilizes the most effective speech recognition platform based on what type of call you are making and then uses advanced NLP to highlight important parts of your call.Starting Price: $5 per month -
7
REKK
REKK
REKK is a perfect tool to record phone calls on iPhone and convert them to text. The app records all inbound and outbound calls with the help of a 3-way calling. It's available in the USA, Canada, the UK, Turkey, Russia, India, Mexico, Italy, Spain, etc (check the list on our website). The main features of the app are: - call recording; - transcription service; - backup copies of the files; - uploading files to cloud storages; - sharing feature (you can share the recorded call via a special link or social apps; - frequent updates; - free support. The recorded call is transcribed once you hang up. The app has no limits on the number of calls or their duration. Visit our website and check if the app meets your needs. By the way, now call recording service is available not only for iPhone users. We offer a cloud-based call recording solution for all devices. Join us and record phone calls with ease and without extra expenses. -
8
NoNotes
NoNotes
For over 10 years NoNotes has worked with researchers, colleges and businesses on all types of audio transcription. Audio to text starting at $0.75/minute. Use the NoNotes Call Recorder to automatically record and transcribe any inbound or outgoing calls. Try the App for free in your favourite App Store. NoNotes works with leading Masters, PhD, college faculty and qualitative researchers on any type/size project. Use NoNotes to record, transcribe, share and manage your interviews. Unlimited recording and RoboTranscribe anywhere in the world. Upgrade to ProTranscribe anytime. Record inbound/outbound/conference calls or dictate. NoNotes providers users with unlimited storage. Manage multiple users / projects from one account, enable all staff to easily record and transcribe. Collaborate and share files, one easy dashboard to manage everything, dedicated customer success manager.Starting Price: $0.75 per minute -
9
Call Recorder - Save & Listen
madduck
Record incoming and outgoing calls. Voice to text: Turn your call recordings into text. Voice Recorder: Handy when you need to take a quick note. Country local number service in several countries. Enhanced security: Do your recordings contain sensitive information? Just add a passcode on the "Records" screen and no one will access your recordings without it. Organize your recordings as you see fit: Call Recorder names the calls automatically but you can rename them and favorite them as you wish for easier access. Advanced search: You don’t remember which recording contains the information you need? No problem: Just type a keyword you pronounced during. Apple Watch & iMessage Apps: Record and access your calls from anywhere. App Clip & Widget app – Start recording without opening or even downloading the app. Background Play: Enables you to listen to your recordings in the background without having to keep the app open. -
10
Allô
Allô
Allô is the ultimate phone system for solopreneurs and small businesses. Built for mobile-first teams, it lets you manage calls, SMS, and voicemails from anywhere. • With features like an AI receptionist, AI call screening, spam blocking, and call forwarding, you stay focused on what matters. • Use a second phone number to separate work and personal life. • Set business hours, route calls with an IVR, or send them straight to voicemail. • Allô also offers call recording, summaries, and CRM integrations to help you stay organized and never miss a lead. No extra hardware, no hassle—just smarter communication from your smartphone.Starting Price: $25/month -
11
SonicView
Provana
A robust, scalable call recording platform to transform your contact center. What does not get measured, does not improve. With the ability to access, replay, grade and supervise calls, managers have a direct line of sight into what’s happening on the floor, and monitor employees’ interactions with consumers. Effortlessly know what’s going right, and use it to fix what’s going wrong! Exercise superior quality control by the ability to sample calls, and grading and analyzing them. With SonicView, you can examine conversations made by your agents and implement an accessible Quality Control program. Our recording software also equips you to grade individual calls, which further helps in providing training and assessment to your agents. Maintain PCI compliance with the ability to stop recording during an exchange of sensitive information, erase part of the recording which contain sensitive information, or mark certain recordings as sensitive and render them “unqueriable”.Starting Price: $4000.00/one-time/user -
12
Oak Clarify
Oak Innovation
Take control of your communications with Oak's intelligent, industry compliant call recording solution for any phone system. Oak brings compliant recording to Microsoft Teams. With the move to remote working, Microsoft Teams has become one of the de facto communication tools, and we have the recording solution for you.Our call recording solutions are FCA, PCI DSS, MiFID II, GDPR, and HIPAA compliant out of the box. Layered with advanced security policies and features. Transcriptions, automated scoring, reports, alerts, and a lot more. Our sophisticated AIs can interrogate your recordings, alleviating manual intervention. Our quality management tools allow you to score performance based on individuals, departments, sites, and overall. View recordings directly from your CRM. Use our many off-the-shelf integrations, like with Salesforce, or use our API to get exactly what you need. -
13
Call Tracker
Call Tracker
Our easy-to-use call tracking software shows which marketing campaigns are driving phone calls so you can make data-driven marketing decisions. Our tracking numbers provide you with accurate and detailed call logs and call reports. Call details include powerful features for your team to collaborate, review calls to qualify leads, and coach your staff with our call recording. With our number pool tracking technology, you can track search keywords and PPC clicks for each caller. Fully integrated with Google Adwords to boot. The most important part of the call tracking’s value to marketers is the data that the tracked calls can give you regarding your marketing channels and campaigns’ performance. We help you measure and analyze every call with a reporting suite that provides data on caller source channel, keyword search terms. With our integration to Google Analytics Goals, you optimize Adwords and marketing ROI with our reports that show what works in your digital marketing channels.Starting Price: $4 per month -
14
PracticeCompass
PracticeCompass
Discover a suite of real-time task management patient scheduling, and insurance verification solutions that help track every step of the revenue cycle management process from patient billing to billing reconciliation. Convert every call to scheduled appointments and increased revenue. Listen to calls, review customer service and discover hidden causes of lost revenue. Manage phone calls, record and track them for quality and patient satisfaction. Create marketing campaigns in 3 easy steps, track and measure results. Now you have real-time tracking of patient calls, marketing cost and investment per patient and conversion rates. Practice Compass delivers ROI marketing that builds your practice volume. Wherever you are, you can now use PracticeCompass to check on your staff productivity, patient schedules, marketing programs, and more. Stay in touch with your business and let our Practice Management Software guide your practice to success.Starting Price: $299 per month -
15
Voxjar
Voxjar
Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls and measure emotions. Then it automatically analyzes the content and call data according to rules you outline. Voxjar delivers insights distilled from thousands of your customer phone calls. Use them to improve agent performance, enhance your products, decrease friction, and better know your customers. Last but not least, Voxjar provides all of the tools you need to improve your reps’ conversations with customers. Call playback and commenting, a call library, QA workflows, agent logins, and custom scorecards, all in one platform.Starting Price: $270 per month -
16
TelStrat Record
Serenova
To optimize your contact center and workforce, you need insight into every agent interaction with customers. Equip yourself with the tools to ensure high-quality customer interactions and optimal agent performance. Record the audio of a call randomly, at scheduled points in time, or on demand – and from the start no matter when recording begins. Empower your supervisors to monitor live calls and listen to end-to-end call recordings when a caller is transferred. Resolve disputes quickly, support legal defense, and monitor agents with rock-solid call recordings. Drill through millions of call results by any metric. Quickly search with one-click filtering. Easily combine groups of fields for complex searches. Analyze any interaction by simply playing a multimedia clip on the desktop. Share the voice-plus-screen .WMV file on a network or via email. Get a clear view into how agents interact with customers and more easily and effectively optimize your workforce. -
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tl;dv
tl;dv
Record any call in Google Meet or Zoom with our simple Chrome Extension. Access the recording immediately after finishing the call. Get transcriptions immediately after any call in more than twenty languages. Highlight important moments as they happen. Your team can catch up on meetings in minutes (much faster than if they attended live!). Simplify cross-functional collaboration by letting stakeholders jump to relevant moments. Create clips from calls and share those snippets in seconds. You’re in complete control of who sees what. Choose to automatically send completed recordings to all attendees, or simply share a link with specific people. You can give access to entire libraries of past recordings for better context and transparency.Starting Price: $20 per user per month -
18
WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
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Callback Tracker
Callback Tracker
Callback Tracker is a communications suite application offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions. With Callback Tracker, compatibility is not an issue. Our application works with any website, and you’ll be finished with the installation in a matter of minutes. Forget about constantly updating your contact number or guessing at country codes or call instructions. You’ll get phone calls, live chat, SMS messaging, and email all from one tool. The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order. You’ll be able to easily flip between call logs, text messages, and chats to make sure your customers are getting the support they need. Callback Tracker even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.Starting Price: $9 per month -
20
Hoiio Call Tracking
hoiio
Build conference call, click to call, and other voice solutions on our cloud platform. Hoiio helps you connect to any phone globally, with just a few lines of code. SMS to over 200 countries reliably, quickly and at wholesale pricing. We also support delivery notifications and changing of SMS sender name. Build voice application that interacts with your users over a phone call. With just a few lines of code, you can now do stuff you never think you could - IVR system, automated voice broadcast, voicemail, etc. Subscribe to Hoiio virtual numbers to receive phone calls. When someone calls your number, your app decides what to do. Hoiio API enable developers to add voice, SMS and DNC services into your apps easily with just a few lines of codes. We are a firm believer in cloud technologies and its ability to empower a new era of agile businesses and have invested over 8 years of research and development into our awards winning agile cloud platform.Starting Price: $13 per month -
21
Cistera
Cistera
Cistera has mastered the art of making complex tasks feel simple. The Cistera Suite delivers the management of all IP telephony applications with a single point of administration. One powerful yet intuitive portal for all user levels on all devices across multiple locations. Cistera has a global client base across all verticals including education, energy, events, finance, government, healthcare + many more. We work with any medium – enterprise organization wanting to provide exceptional service, ensure compliance and deliver financial and physical protection. The Cistera Suite call recording and emergency alert software, empowers organizations to listen more effectively. Our solutions have broad integration compatibility extending to LMR connectivity to UC networks providing a view of your entire organization. All interactions can feed live data dashboards for call analytics compatible with all devices. -
22
RT Telephony
Rolustech
Make inbound and outbound calls from Sugar with a single click from any default or custom SugarCRM modules including Leads, Contacts, and Accounts. The calls can be made via multiple channels: web, desktop, and mobile applications – using the mic and speakers. Let RT Telephony be an operator for you. It can manage extensions and phone directories. With the IVR setting of RT telephony, you can compose a welcome message, manage voice tone, configure incoming calls, prompt your caller with a set of options according to your customized configuration and much more in your Sugar Platform. RT Telephony is not a one-trick pony. In addition to verbal communication, it supports textual conversations. You can send an SMS instantly or receive them as well. To initiate an SMS conversation through Sugar, all you require is RT Telephony integration and the recipient’s number. Create Campaign Templates and send your messages to your target list from within RT Telephony.Starting Price: $125 per month -
23
Intelligent Recording
Intelligent Recording
Intelligent Recording has a wide range of hardware and software platforms that are designed to meet everything from basic call recording requirements to providing a turn-key system that records calls and aids in staff training and development. Whether recording analog lines, IP phone recording, SIP trunk Recording, PRI/BRI Recording or Digital station-side recording, Intelligent Recording has the right solution for your business. Our products are right for the single location business or for the large national chain that requires centralized storage and reporting capabilities. For the smaller business, the Call Tracker series of Call Recorders make implementing a recording solution for your business simple, quick and cost effective. By integrating our proven Call Recording technology with your local network we’ve created a range of fully stand-alone recorders that meet the price performance targets required for even the smallest business.Starting Price: $199 one-time payment -
24
CallConfine
Nexsus Techno Solutions
CallConfine is innovative call Recording / voice Logger solutions which come in analog (4 , 8, 16, 24 ports), digital (single, dual, core), digital extension ( 8, 16, 24 Port) & VOIP. Solution is commonly used in Financial Institutions, Banks, Hospitalities, call centers, BFSI, Public Sectors, and Corporate to record the telephonic conversation. CallConfine application benefits the organization to improve business accuracy and efficiency easily. Monitor your Marketing and customer care dept. Avoid communication gap with your clients. Dispute Resolution: Recording of the telephone conversation can be priceless when you overcome disputes in your business. The logged conversations act as an important proof to solve the differences and retain the respect of your customers. Hence it´s a full proof "Compliance Product". CallConfine takes care of Policy Compliance, Performance Management, Interaction Monitoring, Finally and most importantly Customer Satisfaction. -
25
Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost. -
26
AvidTrak
AvidTrak
The call tracking platform of choice for Search, Display and Print Advertisers. AvidTrak was created to solve the offline conversion tracking problems that some of our clients were facing. Because of our know-how and expertise in internet advertising and PPC advertising we believe that our solution of call tracking is tailored for the professionals in our space. Track phone calls back to all your marketing and advertisement channels: Search, Social, Display and Print using AvidTrak supplied numbers and tracking software. Enterprise Call Tracking - Use Your Own Numbers and Minutes with AvidTrak software to save Big on call tracking costs. Use Dynamic Phone Number Insertion to know which PPC keyword works best in creating phone call leads. Use Conversion Path Report to know which web page(s) engage your audience and create calls. Record phone conversations of your incoming calls and playback on any device.Starting Price: Free Trial with $20 credit, no credit card required.. -
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Call Saver Pro
DynaMetric
Call Saver® Pro™ enables you to save, sort, and retrieve recordings of your phone calls on your computer. Great for small or home businesses, individual users, or anyone who wants to keep records of their telephone conversations. Save your telephone conversations directly to your desktop or notebook computer. Immediately e-mail or upload conversations at your discretion, eliminate the need for bulky cassette tapes. File your conversations in folders, or directories on your hard drive or any network drive, for instant access in the field, office, or courtroom. Records automatically and manually. Works with virtually any corded phone and PC. Automatically time & date stamps recorded files. Archive recorded files to any network drive or server. Automatically saves recordings as WAV files. Easy online registration (requires Internet connection). Instant playback of the last minute of a call in progress. Compatible with all Windows operating systems. -
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Call Recorder records Skype audio and video calls directly to your Mac. Record automatically, or use the record and stop buttons. It's that simple. With Call Recorder you get stunning, high-quality, HD recordings. You can record your Skype video sessions, podcasts and interviews as you see them, or in our unique side-by-side and split-screen modes. Feel like sharing? Easily convert your calls into MP3 files for podcasting or internet-ready movies for YouTube and Vimeo. Doing some editing? Call Recorder's multi-track recording feature lets you split tracks after a call. We think seeing is believing. Download Call Recorder now to try it out free for 7 days. Calls are automatically organized in Ecamm Movie Tools for easy export and sharing. Call Recorder is not compatible with Apple M1 Macs. An Intel-based Mac is required. Requires macOS 10.12 or newer and an Intel-based Mac.Starting Price: $39.95 one-time payment
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29
Storacall
Storacall
The voice is the most important and powerful customer interaction tool your business possesses. Storacall offer a cutting edge call recording solution and are proud to be an authorized supplier for BT enabling us to provide SIP Trunks and Hosted Telephony – whatever your business telephony needs, Storacall have a solution for you. A powerful recording solution that allows you to record all your business conversations in one application. Connect your phone system to the cloud, get more flexibility and spend less on your business calls. A feature-rich, cloud-based phone system with the flexibility to meet the demands of modern business. Our powerful business call recording solution offers the unique ability to record any type of communication audio and combine it all in one place. Therefore, whatever your platform may be, our recording solution is designed to work with the systems of today and the technology of tomorrow.Starting Price: $2000 one-time payment -
30
Salestrail
Liid
Salestrail helps remote sales teams keep track of their sales calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls data. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other CRM with our APIs. Salestrail is an easy-to-use solution for sales professionals to automatically log calls. Measure the efficiency of your call activity accurately and get data on metrics important to you. A mobile app to capture & record SIM calls and Whatsapp calls. Telephony integration is also available. A cloud-based analytics dashboard that shows call statistics call performance and audio recordings. API access and option to connect to your CRM or ERP. Tracks regular SIM calls and WhatsApp call - No need for VOIP. API integration for connecting to CRM. Voila! Now you can easily keep track of your teams' call activity.Starting Price: $2 per month -
31
Yo Telecom
Yo Telecom
Much like how your smartphone is more than just a device for making and receiving calls – Yo telephone systems are packed with cutting-edge features that not only increase your communication efficiency, but also maximise your customer experience. From feature-rich business phones to user-friendly marketing tools, all of our services are chosen to help increase your business’ success. Our business telephone systems are more than just a business landline… Track your missed calls, integrate your CRM on your PC with your business phones, and automatically record all calls in the cloud. Handle cordless calls from anywhere on site with 100% coverage guaranteed. -
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Waybeo
Waybeo
When you get that first call, you have no information about this caller, or which particular marketing effort generated this call. Without this info, how will you optimize your campaign and generated more leads? 71% of online leads generated are lost - just because the business doesn't call them on time. Sales followup calls are not tracked or monitored. Manual entry of daily sales calls into a CRM system is a big pain. You know how important service reminders and customer engagement calls are. Call tracking is simple. You'll get reports about which marketing channels and which campaign is generating the most number of calls just like the image you see here. Call tracking allows you to wisely allocate your budget in the channels and campaigns that matter the most. ConversationAnalytics records and accurately transcribes every call generated by your marketing.Starting Price: $39 per user per month -
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FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
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TalkHelper Call Recorder
TalkHelper
With TalkHelper’s Skype call recorder, you are able to record Skype video calls as well as screen shares smoothly and professionally, stores in AVI files with XVID codec supported. Unlike other Skype recorders which are actually screen saver, TalkHelper records *inside* into Skype, makes sure every video frame during a Skype video call can be captured and saved, no matter the video is in a normal window, full screen or a floating window. Skype audio calls can be saved in MP3 or WAV format with stereo or mono option supported. With TalkHelper Skype recorder, saving Skype video messages and voicemails becomes a simple mission, with one click, Skype voicemails and video messages will be saved in media files on your local disk, you are able to review/playback them via media player anytime.Starting Price: $49.95 one-time payment -
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VoIP Recording software
Applied Business Technologies
Our Voice-Over IP Recording platform allows your business to take advantage of quality and compliance recording in one intuitive interface. Our unique VoIP Recording software can capture interactions from virtually any telephony device or phone system. The product supports and enhances 99% of the telephone systems on the market today. ABT's easy-to-install solution can be deployed without any proprietary hardware investment. It delivers additional benefits and the optimum performance to your organization. Our Call Center Quality applications provide your contact center supervisors the ability to perform fully-integrated audits on agents. Agents are audited and scored based on criteria that are specifically defined by your business. This results in improved customer satisfaction and agent morale. Applied Business Technologies Call Center Quality Software can be integrated with our Speech Analytics platform for a very robust solution. -
36
Mango Voice
Mango
Mango Voice lets you modify your own phone system and call flow! Our proprietary Digital Switchboard has an easy drag-and-drop system. Mango Voice makes it easy to control how each extension handles an incoming phone call. With our Digital Switchboard, you can simply choose from a list of operations and drag them onto a dial plan. Reposition operations in the dial plan however you want by dragging them around. When you are finished, just click save and the changes will take effect immediately. Mango supports most Cisco and Yealink phone models. Any phones outside of those models do not work in our system. Yealink's are superior to all other phones on the market to date. Please Contact a sales representative to see if your phones are supported.Starting Price: $28.95 per user per month -
37
Dubber
Dubber
Dubber is the world's leading provider of cloud-based call recording and voice AI. Built to scale to meet any need, Dubber allows businesses and government to unlock the insights in calls, videos and messages. Dubber is native to your service and on instantly. Securely and compliantly capture recordings without costly hardware or storage. Scale infinitely. AI-powered analysis reveals critical insights. From sentiment analytics, keyword trends, to notifications and more. All from one platform that connects to your data, applications and dashboards. See all your recordings and data in one place, whether in the Dubber app or Voice Intelligence Cloud get total visibility into conversations - from one to many services. Voice, video and chat. Zero hardware, infinite scale, flexible monthly plans make the return on conversational data compelling and affordable. AI-enriched insights from beautiful transcriptions to transcriptions and conversational data. -
38
Telzio
Telzio
From startups to enterprises, companies worldwide rely on Telzio for mission-critical phone services. Easy to deploy, manage, and scale. Telzio Call Flows will have you up and running with a complete business phone system in 5 minutes. Our interface gives you complete control so you don't have to call a tech to make a change to your phone system. It's so easy, you can do it yourself. Expect great customer service from our team, dedicated specialists who know your account, and fast response times you can count on.Starting Price: $50/month for unlimited users -
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TeleCapture
TeleCapture
The best call tracking for the lowest price in the industry, since 2007. With numbers starting at $5.99/month and no contract, there's no reason not to get started today. You’re probably already publishing advertisements and web pages and taking phone calls. Call tracking shows you which marketing materials are leading to those phone calls, so you can make the most of your money. Pick the perfect number from our huge inventory of local numbers. We also have toll-free numbers available. And if you need more than one, it's a snap to add more later. Within 60 seconds of choosing your number, you'll have your TeleCapture account created and you'll be able to start using your new call tracking number. Enter your existing number where we should forward your call tracking number. This is the magic of a call tracking number. Everything works just like normal for you. We simply track the call for you and push it on to your business line.Starting Price: $5.99 per month -
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Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $50 per user per month -
41
INVOX
INVOX
If the goals of your marketing campaigns include phone call conversions, use INVOX Call Tracking and you will find out which marketing channels, keywords, ads, campaigns and website pages generate the most valuable phone calls. With INVOX you will always know which marketing campaign generated each call. All automated, perfect for spotting where to optimize! You'll know what works and what doesn't. You will know from the first day where you need to make changes! Keywords are the ones that organically trigger visits, calls and sales for you. INVOX helps you discover what keywords your customer used before each call. You know which keywords are helping you, which aren't helping you the way you want, and what you can improve on your website right away! You know practically what it is about your website that brings you prospects, customers, revenue and you always know what to do or what to ask the marketing agency!Starting Price: $49 per user per month -
42
iEasyRecorder for Mac
321Soft Studio
A powerful yet easy-to-use Mac audio recording software that allows you to effortlessly record sounds and music from any running application, website and VoIP conversation. It also can record from more than one application at the same time. The built-in audio editor also allows you to edit audio clips without leaving its interface. iEasyRecorder - audio recording software makes it easier than ever to record music on your macOS. Whether you are looking at a YouTube music video or listening to a podcast, simply click on the record button to capture audio and save it into high-quality MP3, AAC or M4A audio files. Record audio from any application, like Spotify, iTunes, FireFox, Safari, Chrome, QuickTime Player, VLC, and etc. Support VoIP Call recording, it can record sounds from voice chat programs like Skype, iChat, FaceTime, etc. It seamlessly works on online radio sites, including Lastfm, GrooveShark iTunes, and Radio. It can be easily integrated into your existing VoIP apps.Starting Price: $29.95 one-time payment -
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Clarity
Clarity
Empower your whole team to stay close to your customers. Powering teams building something people want. You spend hours getting customers on the phone and get the most out of every minute. Track every follow-up and never drop the ball. Track speaker and sentiment to improve your pitch. Automatic feedback extraction to spot trends across calls. Upload call scripts to track answers to important questions. Share and rewatch the important parts of a call. Share product feedback directly from the voice of the customer. Clarity will enrich your Linear tickets with customer context. Send notes and highlights to Slack after every call to keep your team in sync. Clarity automatically extracts requests, pain points, and more. Track every piece of feedback a customer gives to close the loop. Feedback is aggregated into trends so you can spot opportunities. Insights form across conversations, not just in individual calls. -
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CallN
CallN
Automated Call Intelligence. Drive actionable insights from interactions between the two most important resources in your business; your employees and customers. Automate QA processes across all interactions, easily identify specific areas where additional agent training may be required and optimize team performance. Ensure your business complies with regulatory and privacy laws and is effectively managing risk. Pause/resume calls at leisure and receive alerts for potential compliance issues. Unlock insights from your customer interactions and gain the tools to measure and improve your business to customer engagement and experience. Get a clear understanding of what customers say and want via powerful sentiment analysis, campaign monitoring, topics analysis, segments and much more. Call recording and tagging simplified. CallN makes it easy to tag and organise your calls while creating custom rules to minimise repetitive tasks.Starting Price: $13.50 per month -
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Convirza
Convirza
Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and increase revenue. Track calls automatically to reveal the connection between customer behavior and closed sales. Convirza call tracking reveals your most effective leads to show you exactly how well marketing channels, individual ads, and specific keywords generate new leads and business. Go beyond basic call analytics to unlock a detailed understanding of what’s happening during calls–and what to do next. AI-powered Conversation Analytics uses core speech recognition plus 300,000+ proprietary algorithms to generate actionable feedback in near real-time.Starting Price: $4.00 -
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RECITE
Numonix
We believe you should be able to record and listen to your calls the way you want to. This is why our RECITE recording solution offers 80 customizable widgets and dashboards, 100 replay permission levels, 8 recording modalities, 50 canned and modifiable reports, and 4 types of built-in storage support. Screen Recording of the agent’s desktop that is synchronized to the audio recording, which provides a comprehensive view of the customer interaction. Quality Management tool for quality assurance and management to evaluate employee performance, ensure adherence to corporate procedures and maximize staff productivity. Customizable Dashboards tool enables agents, supervisors and administrators to view real-time metrics. Web-based storage and retrieval for easy, secure sharing of files via email (.WAV format). -
47
Channels
Channels
Channels (formerly CrazyCall) is an easy to use and affordable cloud-based call center application which allows to make and take calls directly from the browser, without the need of installing any software. Pick local numbers from over 75 countries around the world and start calling your leads and clients. It helps to manage and organize sales and customer service, reduces costs and automates the workflow. Channels connects to the platforms of your choice. Thanks to it you can get straight to the conversation with your customers instead of asking them dozens of questions. Have shorter and more meaningful calls and turn your clients into friends. Send and receive text messages and make your communication even more diverse. Reach those who prefer text over the phone and keep your customers engaged with two-way text messages.Starting Price: $24 per user per month -
48
Verba Recording System
Verba Technologies
Transform your compliance operations and confidently navigate through financial services and trading regulations. Capture interactions and retrieve recordings quickly, even in unstructured content, to reduce effort, track trends, mitigate liability, and enhance compliance. Organizations have long been recording interactions between their customers and employees for liability protection, compliance, and quality management purposes. While these recordings can contain massive amounts of useful information, extracting actionable intelligence from them quickly can be challenging. Verint Interaction Recording is a single, prepackaged solution that couples call recording with the power of speech processing, helping you realize more value from captured interactions. Verint Cloud offers Interaction Recording to capture, index, archive and retrieve interactions across voice, video, chat, social media, face-to-face and other unified communication platforms.Starting Price: $500 one-time payment -
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Callcruncher Access Anywhere
Callcruncher
Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision-making processes and productivity applications, facilitating client retention and new customer acquisition. Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues. Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications. Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information. Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients. Increase Revenue and More Effectively Address Customer Service Issues. -
50
Neotel
Neotel 2000
With Neotel you can add the CRM module to your Neotel PBX. Telemarketing, customer service tools for contact center as the predictive dialer. Neotel’s virtual PBX has linked 100% of the power of its virtual PBX with the services offered by cell phones so that you can fully benefit from all the advantages offered by this linkage. Call internally at zero cost without limits forever, since they would be between extensions of both landlines and mobiles. In addition, they also benefit from the bonuses contracted from mobile extensions. Finally, with a single bill, you can easily control your fixed and mobile costs. The call center room coordinator will be able to visualize at a glance the status of all his teleoperators, knowing in which status they are, and being able to perform online actions, such as conference supervision, etc. The coordinator will load the database and the system automatically makes the call when it is connected it transfers it to the teleoperator.Starting Price: €12 per month