EngageBay

Pros: EngageBay is a tool that is worth considering as it is very simple and intuitive. I have not seen such an excellent customer support that they offer.

Cons: I have been using this tool for more than a year now and found no majors issues apart from few lags here and there.

Overall: My overall experience with the product was very good. It helps me with all my day to day activities like creating contacts, deals, sending newsletters. The automations that it offers are very robust and does make the job simpler.

Pros: Usability.
Customer support.
Amount of features available.
Cost efficiency.
Great user interface.
Great communication.

Cons: Some technical issues, though mostly caused by User error or external factors that are not necessarily to do with EngageBay.

Overall: A great experience that I could not recommend enough. Amazing for micro to small businesses and likely good for scaling up-to medium to large businesses.

Pros: It is easy to setup Automations in EngageBay and the support is great too. Very keen on replying quickly.

Cons: Although it is easy to setup it takes some time to get to know the options.

Overall: Great tool to setup automations quickly, but the help you get from support is great. Overall a good product to get started with automations.

Pros: All-in-One Platform: EngageBay integrates marketing, sales, and customer support into a single, unified platform. This has drastically reduced the need for multiple subscriptions, saving us both time and money. We can manage our email marketing campaigns, track sales pipelines, and handle customer support tickets all from one place.

User-Friendly Interface: The platform is incredibly intuitive and easy to use. Even for someone who isn't a tech expert, the learning curve is minimal. The dashboard is well-organized, making navigation seamless.

Affordable Pricing: EngageBay offers a robust set of features at a fraction of the cost compared to other all-in-one CRM platforms. The pricing is very reasonable, especially for startups and small businesses looking to scale without breaking the bank.

Powerful Marketing Automation: The marketing automation tools are top-notch. We’ve been able to automate our email campaigns, segment our contact lists, and nurture leads effortlessly. The visual workflow builder is a standout feature, making it easy to create complex automation workflows.

Responsive Customer Support: EngageBay’s customer support team is fantastic. Whenever we’ve had questions or needed help, they’ve been quick to respond and very helpful. The live chat feature is particularly useful for getting immediate assistance.

Extensive Feature Set: From landing page builders and email templates to CRM and helpdesk functionalities, EngageBay offers everything you need to grow your business. The platform continues to add new features and updates regularly, which shows their commitment to customer satisfaction.

Cons: Nothing that i dont like. Maybe they should start including AI features into the mix.

Overall: EngageBay is a fantastic choice for small to medium-sized businesses looking for an all-in-one solution that combines marketing, sales, and customer service. Its affordability, ease of use, and robust feature set make it an excellent option for startups and growing businesses. While it may not have all the advanced features of more expensive CRM platforms, its value for money is unbeatable.

If you're looking to streamline your business processes without the complexity and high cost of multiple software solutions, EngageBay is definitely worth considering. The pros far outweigh the cons, and we are more than satisfied with our decision to use EngageBay as our go-to platform for business growth!

Pros: EngageBay is a best platform for startups. It is a comprehensive tool with all the features that are needed for startup to grow.

Cons: I have not found any issues with the product so far.

Overall: In my opinion it is a great comprehensive tool that is easy to use, cheaper and full of features that help startups to grow

Pros: I am a new user of EngageBay and I am very much pleased with the platform and the customer support it offers. Its fairly a user friendly CRM that is easy to navigate with lots of functions.

Cons: Being a new user I have not found any issues with the product.

Overall: In my perspective it is very good and feature rich CRM that offers fantastic customer support. I love the user interface which is very much easy to navigate.

Pros: Easy to use solution, does what we need and allows us to build landing pages and data capture with ease.

Cons: None that I can think of, it does the job nicely...

Overall: Our overall experience has been very good so far, customer support is quick and all of the functionality we need is included.

Pros: EngageBay meets all of my requirements for a CRM and sales tool. It has certainly helped me become more efficient and productive. The best part is their customer support which is very prompt in answering.

Cons: The UI can be little slow at times but it has never been a major issue

Overall: It is a good CRM that meets all of my requirements. It helps me to manage my contacts and sales. I can easily manage my deals and follow up with them in a productive way.

Pros: Our Sales & Support processes has been automated with this tool. We have been using it for over 1.5 years now. Most suitable for our requirements. Also special mention to their support guy Charles, always available to address my doubts

Cons: Nothing as such, happy with the product, do not have any cons.

Overall: Overall I am very happy. It meets our business requirements. As I mentioned the support is great, always available to address any questions

Pros: The Support is Superb, The tools are easy to use and EngageBay is probably one of the most well rounded marketing / CRM / Sale and support tools out there. It is massively feature rich.

Cons: So far there are very few cons I have come across and the ones I have, have been solved

Overall: I have been using EngageBay for a while and it is probably the most complete solution out there. It combines the power of a CRM with a Lead Collection tool. It is easy to use and the Support is super. They are responsive and always helpful.

Pros: I have joined EngageBay assuming it is only a marketing tool but to my surprise it is overwhelmed with a lot of features for sales, support and even live chat.

Cons: Although it is overwhelmed with features it lacks the ability to customize the dashboard.

Overall: In my opinion it is a good value for money product that is efficient and productive. Even all the features that it offers are easy to use.

Pros: It is easy to use, offers excellent features, Offers seamless integration with many apps, Outstanding customer support.

Cons: The reports that it offers are limited. It would be good if they offer some advanced reporting.

Overall: Overall EngageBay is a best alternate CRM that offers excellent features in a low budget along excellent customer support.

Pros: The system is full of features and has a lot of integration with social media, with your website, and other tools.
My business website is WordPress and integration was a snap.
It's very easy to use and the tech support is spectacular!

Cons: The only con is sometimes it can take a few minutes or so to do some trial and error on formatting a graphic. It's about the same as any other tool in that respect.

Overall: I've been using this product for over 2 years and I've been completely satisfied. Tech support is great. Fast and very helpful.

Pros: We were looking for All in one CRM for our marketing agency, where we handle thousands of clients, setting complex automations, send email broadcasts...

There are a lot of solutions but EngageBay has the best price/functionality ratio. And we are very satisfied with EngageBay and even their support is first-class. You get a reply in a couple of minutes.

Cons: At first you need to get used to it, but after couple of days, it becomes easy to understand and work with it.

Overall: We are very satisfied we have choose EngageBay, because we have everything we need in one place, which is very important for our marketing agency where we can handle our clients.

Pros: EngageBay is full of features that any advance Marketing Automation Software and premium CRM has. It provides multiple external integration services, user friendly automation UI, good sending IP reputation, email client wise delivery data, self restraining features to restrict emails to invalid contacts to preserve delivery reputation, and its own email validation software. You can create as many tags for custom reporting as you want as well as can create as many custom fields also. Above all, the pricing is so optimum that you spend the least to gain the maximum, overall a star product

Cons: Few features like adding multiple values together in smart list filters, feature to create more score datatype fields can be created/coded by their backend team

Overall: Overall, I am getting best of all worlds in minimal pricing hence for me I would rate EngageBay a full 5 start marketing automation/CRM platform.

Pros: EngageBay is a value for money product. It has excellent features and outstanding customer support that is very responsive

Cons: It has a learning curve as I am new to this CRM and every CRM has its own way but I have not found any issues so far with the product.

Overall: My overall experience with EngageBay is good and I would highly recommend people to look at EngageBay CRM and give a try.

Pros: EngageBay is a powerful CRM that offers robust features that helps an organization with sales and marketing.

Cons: It is a good tool with most features but at times it lacks in performing bulk actions.

Overall: In my opinion it is a good CRM that is user friendly and offers excellent features at a good price. I highly recommend this for any organisation that need a CRM for sales and marketing.

Pros: It is very easy to use and understand. It offers robust features like automations and workflows that makes life easier.

Cons: I have been using it for a couple of months and I have not found any issues with the product so far.

Overall: I am new to EngageBay and I am very that I have made a right decision of choosing EngageBay as it is very easy to use and understand and offers robust features at a small price.

Pros: EngageBay is simple to use and has the functionality needed to use as a true CRM and marketing automation tool. The support is exceptionally fast and the team are very helpful.

Cons: Some limitations on functionality depending on your plan. Easy to upgrade.

Overall: I'd recommend this software to anyone looking for marketing automation and a CRM. Expect to spend a little time learning the system to get the most out of it.

Pros: The prompt reply of EngageBay whenever I have a question or an issue. Even if we are in different time zones, the support team always gets back to the user in a couple of minutes max.

Cons: The only con that I can think of is the technical language used. I consider myself as a lay person when it comes to technology and sometimes don't understand the steps to the solution directly.

Overall: My overall experience is positive. I have been using this software for 3 years and many improvements have been made. User feedback are taken into account as there is always room for improvement. Looking forward to see where EB goes in the next 3 years!