[go: up one dir, main page]

Results for: customer - Page 2

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

95 Products for "customer" with 2 filters applied:

Sort By:
Logistics Linux Clear Filters & Widen Search
  • 1
    Texada Software

    Texada Software

    Texada Software

    Empower your Heavy Equipment Rental and Dealership Management with Texada Software. Equip your team for success with Texada Software, the comprehensive heavy equipment business management solution that seamlessly bridges your sales, service, and rental divisions. Gain a 360-degree view of your operations and achieve clear insights into your customer journey for optimized business performance. Connect your teams and operations with integrated solutions designed by industry veterans who...
    View Software
  • 2
    NorthStar WMS

    NorthStar WMS

    NorthStar Automation

    The NorthStar WMS is a modular, configurable and flexible warehouse management system. The features below are standard and can be configured to your processes, business rules and customer demands. To enlage the screenshot hovers over it and click. To exit, the X is in the upper right-hand corner. A powerful feature of the WMS for both work orders (Materials or Kitting Request) and sales orders (pick-pack-ship) to auto allocate inventory and essentially assign specific inventory to a work order...
    View Software
  • 3
    GetSwift

    GetSwift

    GetSwift

    GetSwift is a delivery management software for real-time scheduling, routing, dispatching, managing & tracking your workforce and deliveries all in one smart & simple interface. Get started in just minutes with our easy onboarding wizard. Answer a few easy questions about how you want to deliver, and we give you your custom plan to get started with GetSwift’s Delivery Software for Small Businesses. Save hours every day when your delivery jobs get ordered, routed, and tracked automatically...
    1 Rating
    Starting Price: $0.29
    View Software
  • 4
    iTankDepo

    iTankDepo

    iInterchange Systems

    ...-wise customer billing and extract several business-critical reports. Configure customer database with specified tariffs. Maintain tank product datasheets with default cleaning rates. Capture tank specific & testing details. Schedule relevant activities. Repair estimates, approval and surveys. Multiple estimate versions. Handle periodic tank testing with timely reminders. Customer-repair tariffs. Estimate-wise photo upload.
    View Software
  • 5
    WeSupply Labs

    WeSupply Labs

    WeSupply Labs

    WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users. Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing...
    1 Rating
    Starting Price: $0.03/shipment
    View Software
  • 6
    Team Procure

    Team Procure

    Team Procure

    Team Procure is a cloud-based procurement suite that empowers businesses to manage their purchasing approvals, purchase orders, strategic sourcing, suppliers, and inventory. Conduct RFQ and E-Auction negotiations to secure the best deals with your suppliers. Generate custom reports based on department, project, or category and make data-driven decisions for your procurement strategy. Team Procure caters to both SMBs and Enterprise organizations with the ability to customize our system...
    Starting Price: $250/month (3 users)
    View Software
  • 7
    TMSfirst

    TMSfirst

    TMSfirst

    Drive revenue and exceptional customer experiences. Dynamic prediction of risk to shipments, lanes, suppliers & networks enhances tactical planning. Process 25% more shipments up 50% faster. Create dashboards to help future performance analysis and modeling. Deliveries tracked on their way to the customer – from collection to end-point delivery. Rules drive automatic alerts to transform unrelated, detailed information from multiple disparate sources into unparalleled real-time business...
    Starting Price: $36,000 per month
    View Software
  • 8
    Acumatica Cloud ERP
    Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized...
    Leader badge">
    24 Ratings
    View Software
  • 9
    Kentro

    Kentro

    Kentro.io

    Kentro redefines ERP for the E-Commerce era, offering a cloud-based, multi-channel solution at a fraction of the cost and complexity of traditional systems like NetSuite or SAP. It's user-friendly, efficient, and packed with essential features: real-time inventory management, order fulfillment, built-in B2B stores, comprehensive supply-chain management, and automated accounting. Plus, seamless integration with 100+ tools and 5000+ zaps ensures that Kentro effortlessly connects and automates...
    Starting Price: $225/month
    View Software
  • 10
    Axelor

    Axelor

    Axelor

    ...: Axelor Commerce Low Code Platform: Axelor Platform Enjoy a modern design and intuitive navigation. Unlike traditional management solutions, Axelor combines ease of use, simplicity and efficiency. Discover a new approach for an unequalled flexibility. Thanks to the integrated BPM, you can adapt in real time, with simple configurations and very few custom developments your application to business changes.
    Starting Price: 35€ per month per user
    View Software
  • 11
    GoCodes

    GoCodes

    GoCodes

    No more missing tools. Work smart using our total solution that harnesses the power of cloud software, top-rated scanner apps & rugged QR code tags. We make tool tracking easy! Track and manage your tools, easily! Use our app-store 4.5 star-rated mobile app to check your equipment in and out, from anywhere. Get going in minutes, with your customized QR code tags included in the price. Build reports in seconds to show tool utilization & more. Know what your assets are, where...
    Starting Price: $500/year
    View Software
  • 12
    Route4Me

    Route4Me

    Route4Me

    Routing chaos finally solved. Extremely easy-to-use. Route4Me automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and optimization software for small businesses and enterprises to over 35,000 customers. Type, copy-and-paste, or upload your customer list...
    Starting Price: $9.99 per month
    View Software
  • 13
    Revenova TMS
    ... quote customer freight costs to accelerate revenue generating activities that require shipping. Track on-time performance of carriers to improve service levels and provide real-time visibility to shipment locations to customers. Identify, evaluate, on-board, book and pay carriers quickly. Automatically monitor compliance with Federal motor carrier regulations and internal performance standards. Deploy branded web communities for real-time carrier interaction.
    Starting Price: $100.00/user/month
    View Software
  • 14
    Routeware

    Routeware

    Routeware

    Routeware has been digitally transforming the waste and recycling industry for over 20 years. Our mission is to help waste and recycling leaders use technology to delight customers, improve operations, and protect our planet. We work with smart cities and high-performance haulers to power their digital transformation strategies, enabling them to boost productivity, increase safety, enhance customer service, and improve environmental outcomes. Routeware’s vision is about more than...
    Starting Price: $29/month/user
    View Software
  • 15
    Chetu

    Chetu

    Chetu

    Chetu is a US-based software development company that provides startups, SMBs, and Fortune 5000 companies worldwide with custom technology solutions. With an unparalleled software delivery model suited to the needs of the client, Chetu's one-stop-shop model spans the entire software technology spectrum. Headquartered in Sunrise, Florida, Chetu has sixteen locations throughout the U.S., Europe, and Asia, with over 2,200 software experts worldwide. Chetu is a true and seamless backend technology...
    View Software
  • 16
    MarkMagic

    MarkMagic

    CYBRA Corporation

    MarkMagic barcode label software is the easiest way to design and print the barcode labels, electronic forms, reports, and RFID tags you need to communicate with your customers and suppliers. MarkMagic is the barcoding software engine inside the most popular warehouse and retail inventory management software in the industry such as Manhattan Associates, Oracle, Infor, United Rentals, Honeywell Intelligrated, Apparel Business Systems, Varsity Logistics, and VAI. Powerful and easy to use, once...
    Leader badge">
    10 Ratings
    View Software
  • 17
    Fluent Commerce

    Fluent Commerce

    Fluent Commerce

    Fluent Commerce is a cloud software company focused on smart order management for omnichannel merchants. The Fluent Order Management platform is cloud native, fully managed and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, inventory & location management, customer service, fulfilment optimisation and reporting. This enables retailers and brands to rapidly drive up revenue, drive down costs, and win the convenience battle...
    View Software
  • 18
    Vialatm

    Vialatm

    Vialatm

    ... event notifications; opportunity to structure objects into groups; creating your users and assigning roles for them; creating links for external observers (for an object or group of objects); a built-in scripting language that allows you to customize the business logic of the platform flexible; access via REST API for enhanced capabilities and integration with other systems; interface in 12 languages ​​(no problem to quickly add a new language).
    5 Ratings
    Starting Price: $0
    View Software
  • 19
    Cloudmore

    Cloudmore

    Cloudmore

    Whether you're a business looking to solve a recurring services procurement challenge, a vendor transitioning to recurring revenue, or a service provider moving to the cloud, Cloudmore has a solution for you. One place to sell, manage and bill your subscription channel partners and customers. Solve the procurement challenge for recurring and metered services. Reduce your billing processing time and remove costly billing errors. Users can self serve to discover and acquire the services they need...
    Starting Price: 499
    View Software
  • 20
    ZenduiT

    ZenduiT

    ZenduiT

    ZenduiT is an industry leader in telematics and IoT-powered software solutions. Our comprehensive technology platform is designed to help fleet and field service businesses run more efficiently. We offer affordable ADAS/Facial AI Cameras, Cold-chain Asset Tracking, Indoor Tracking, field service management solutions, and custom applications with ZenduOne Ecosystem. With access to real-time data from any connected device, businesses can make informed decisions quickly and easily. Our...
    Starting Price: $10 USD/month
    View Software
  • 21
    MSB TMS

    MSB TMS

    MSB Solution

    MSB Solution is a TMS software designed for Canadian local, regional and national carrier single operating terminal to multiple terminal (LTL) and offers the most important tool - EDI, Customer Web Portal, LTL Line haul, local P&D dispatch, imaging module with barcode generator and decoder, interline freight management, customize auto-rating for freight, fuel and accessorial, automated e-invoicing, a variety of notification - delivery status, confirm pickup and/or delivery, appointment...
    Starting Price: $10,000
    View Software
  • 22
    LABL

    LABL

    LABL

    ... annoying adversary to just a few clicks with LABL Return. Stop betting on what your customers want. Discover why they buy from you, how they feel, and what they will do next with LABL analytics. RESTful API. Simple setup, start shipping in just a few clicks. Manage all aspects of your eCommerce orders, including: Quote shipping rates, print shipping labels, track shipments
    View Software
  • 23
    Barcode Studio
    ... or by generating serial numbers automatically. Barcode Studio offers preconfigured templates for standardized barcodes such as EAN-13, UPC-A, GS1, vCard, and Deutsche Post Data Matrix, ensuring compliance with industry specifications. The integrated label printing function allows for printing on predefined templates like Avery or custom labels, with a redesigned preview feature for faster and more accurate outputs.
    Starting Price: €75 per year
    View Software
  • 24
    ShipEak

    ShipEak

    ShipEak

    ..., improve delivery rates, and provide an exceptional post-purchase experience. Our user-friendly dashboard and advanced APIs help automate end-to-end logistics processes- from order fulfillment to returns. ShipEak empowers sellers with actionable insights, improving operational efficiency and customer satisfaction.
    Starting Price: $30
    View Software
  • 25
    Infios TMS

    Infios TMS

    Körber

    ... with seamless integrations to leading freight technologies. Infios ensures better decision-making and collaboration through real-time shipment tracking and KPI measurement. The system boosts operational efficiency while improving compliance and customer satisfaction.
    View Software
  • 26
    Shipsy

    Shipsy

    Shipsy

    Shipsy is a leading provider of logistics and transportation management software that help businesses to streamline and automate their logistics and transportation operations for timely deliveries, real-time tracking, reducing cost, and complete visibility with their customers. It also offers shipment management software for freight and import-export management and 3PL aggregator platform to manage multiple logistics partners under one roof.
    3 Ratings
    View Software
  • 27
    LogistaaS

    LogistaaS

    LogistaaS

    Established in 2014, LogistaaS is a modern cloud-based software for freight forwarders, NVOCCs and Shipping lines. Our modules cover the entire business cycle - from meeting a client for the first time to closing a job file for that customer. Every year, hundreds of thousands of shipments are processed through LogistaaS by freight forwarders in 30+ countries around the world.
    Starting Price: $49.00
    View Software
  • 28
    GreenRoad

    GreenRoad

    GreenRoad

    GreenRoad, a global leader in driver behavior technology, provides highly effective fleet driver safety and compliance solutions. Currently used by over 150.000 drivers, the solution employs advanced real-time, in-vehicle feedback and change management methodologies to promote meaningful, lasting change in driver behavior. As proven by deployments with hundreds of customers, the GreenRoad solution improves safety, boosts operational efficiency, reduces risk and enhances compliance.
    View Software
  • 29
    viadat

    viadat

    viastore systems

    ..., is ergonomic and suitable for multiple storage. The warehouse management system can be implemented particularly quickly due to pre-configuration, is fully scalable in function and performance and includes more than 2,500 logistics functions in the standard version, which we extend and adapt to customer-specific requirements. viadat can be connected to ERP systems of different manufacturers and has a standard interface to all common Manufacturing Execution Systems (MES).
    View Software
  • 30
    Elluminati Sphere
    Sphere is the SaaS-based platform that automated the delivery tasks for any business sector. The platform can be acquired on rent monthly, quarterly, and annually, including the separate apps and panels for customers, delivery providers, and business admin. The completed solution is designed with the latest tech stack which is also scalable. Businesses can acquire the platform with complete rebranding with their respective theme, logo, customizable menu, and relatable features. The platform...
    View Software

Related Categories