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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
1434 Products for "customer" with 2 filters applied:
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1
Shopify
Shopify
Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps...">
Starting Price: $29 per month -
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Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...Starting Price: $25.00/month/user -
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Epicor BisTrack
Epicor Software
... workflows, and enhance customer service. With robust mobile functionality and seamless cloud-based deployment options, BisTrack supports real-time collaboration and efficient operations across teams, ensuring businesses stay competitive in a fast-paced industry. -
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Moovs
Moovs
Moovs is the the operator tool that does It all. The all-in-one software simplifies operations, automates daily tasks, and delivers an exceptional experience for your customers. Moovs is the highest rated transportation software on the market. It is trusted by 1000+ Chauffeur Operators, Party Bus & Limo Operators, Bus & Coach Operators and Taxi and Ride Hailing Operators and more! An experience your customers will love and you'll love even more. Automated sales, follow-up on quotes...Starting Price: $99/month -
5
Pepperi
Advantive
The #1 B2B sales platform for medium, large and enterprise consumer goods manufacturers and distributors. Pepperi is a comprehensive, unified commerce platform to manage all aspects of your B2B sales. We combine a B2B eCommerce storefront, sales rep app for mobile order-taking (iOS/Android), Trade Promotions module, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE UNIFIED cloud-based platform that runs online and offline to maximize in-person and online B2B...">
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QBench
QBench
The modern, flexible, easy-to-use LIMS. QBench enables our customers to get a LIMS up and running faster. Automate your entire lab with our developer-friendly API, Inventory Management, Customer Portal, Billing, and Quality Management System modules. QBench is a cloud-based Laboratory Information Management System (LIMS) that enables labs to streamline their entire testing workflow, from sample receiving to automated results reporting. QBench allows you to keep track of all your samples...Starting Price: $249/user/month -
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CustomsCity
CustomsCity
CustomsCity was established out of a combined experience of more than 30 years of helping companies comply with Customs Compliance. We believe that by adopting modern technologies and combining them with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Our team’s passion for Customs Compliance powers our Global Customs Platform. Crossing the border can be seamless and efficient giving our customers added productivity, cost-savings, and the highest... -
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OnTime 360
Vesigo Studios
OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online order...Starting Price: $99/month -
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Detrack
Detrack Systems
..., simplify electronic proof of delivery with digital signatures and POD photos, and gain full visibility into every order. In short, Detrack is an efficient solution for businesses looking to achieve better control over their delivery activities. Its comprehensive features guarantee superior customer service and maximise operational efficiency for any organisation.Starting Price: $29/month/user -
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Resco Field Sales+
Resco
Resco Field Sales+ is a no-code mobile solution designed to help sales teams manage customer data, track opportunities, and streamline order processing, all while on the move. Tailored for industries like retail, manufacturing, and professional services, it ensures your team can work efficiently both online and offline. With offline functionality and secure data synchronization, your team can access and update customer information, orders, and reports—even in remote or low...Starting Price: $55/month per user -
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Quickbase
Quickbase
..., connect, govern and continually improve an ecosystem of custom digital solutions on a secure platform for your most critical data and processes. Transform the way your data is used and safely empower your people to deliver real-time insights from one unified platform. Unlock your team's potential. Get started with Quickbase today.Starting Price: $600 per month -
12
TrakIT
Bitmetric Technologies
Our customized solutions have simplified complex processes in the Shipping industry leading to savings of millions of dollars. We are the trusted partner for many large organizations. Our expertise in this industry is unmatched. TrakIT is used by trucking and car rental companies to manage their assets. Enabled with GPS, asset inspection and business process approvals, we provide a reliable and safe solution to these organizations. We have also developed the front-end user interface...Starting Price: $500/month -
13
Routal Planner
Routal
... in their processes. Plan your routes including time frames, weight and volume restrictions. Send the routes to your drivers mobile phones and have control of your operation at all times. Send direct messages to your customers to let them know when their route starts or their stop is near. Reduce the amount of failed deliveries and improve your customer success.Starting Price: €19 per month per license -
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Shippo
Shippo
Ecommerce is complex. Shipping doesn't have to be. Shippo connects you with the best rates at the most carriers using a solution integrated with your business and experienced support at every stage so you can grow into the future. Manage shipping for all of your sales channels and get access to exclusive discounts from USPS, UPS, FedEx, DHL + 80 more, automated workflows, detailed tracking and notifications, seamless returns, international customs declarations, and more.Starting Price: Free -
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MechanicAdvisor
MechanicAdvisor
We're changing the way repair shops communicate with customers through our automated marketing platform, web directory, and telematics device. Stay connected and create customers for life. Using our web platform, auto shops can send and receive text messages and photos from anywhere and can send important messages to customers while working on their vehicle. With our Shop Management System integration, auto shops can sync their customer’s information into our Text Messaging platform and can... -
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Akanea CUSTOMS
AKANEA
Akanea CUSTOMS, a secure and certified solution to simplify your customs procedures. Akanea CUSTOMS, a software designed by experts in your business, is the solution certified by the French Customs Authorities since 2004, which simplifies the management and dematerialization of your customs clearance procedures. It benefits from considerable expertise, with more than 1600 users on a daily basis. Whether you are a freight forwarder, transport operator, importer, exporter, producer, manufacturer... -
17
1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding... -
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GMS ITEC
GMS
The ITEC (International Trade & Electronic Commerce) System is a robust, integrated software system for efficient handling of all phases of a shipment's movement and customs clearance from origin to final delivery. Typically purchased and used by the customs broker, international air or sea freight forwarder, deconsolidator or NVOCC, it can also be used by an importer or exporter who process their own shipments. The application software is written in the PROGRESS 4GL database language... -
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Tookan
JungleWorks
... productivity. 2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust. 3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed. 4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.Starting Price: $39 / Month -
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Qwik-Order
DMS Systems
DX+ Qwik-Order is a Web-based B-2-B “Parts Portal” customized for DMS customers as a hosted, fully "back-end" integrated e-Commerce service that provides your customers with a 24 x 7 real-time ordering, cataloging & customer service solution. DX+ Qwik-Order provides the lowest cost of order processing available today & accounts for a significant portion of a DMS customer’s sales volume when deployed. -
21
ChannelCenter
Channel Center
ChannelCenter is where advanced Customer Experience (CX) and Digital Efficiency intercept. There is a direct relationship between customer experience and revenue. The customer engagement platform enhances and augments your relationship with your customer. By providing them with a digital touchpoint to engage with, they can transact and self-service with enhanced visibility, control and transparency. System integrators are highly complex businesses, building solutions for clients. Often customer... -
22
OLS
Organi
Organi is an IT service provider specialized in software, hardware and services. Logistics. All-in-one solution for the operational and financial management of freight forwarders, storage operators, container logistics, customs offices and industrial companies with logistical processes. OLS and OLS Customs. All-in-one solution for the operational and financial management of freight forwarders, storage operators (for third parties), container logistics, customs offices and industrial... -
23
MonthlyCards
Creatoactive Studios
MonthlyCards is a mobile and web application for water, milk, gas, and tiffin monthly delivery vendors, it provides sales and accounting solutions with daily order management for customers. Create multiple products and add different pricing per customer per product. Send payment requests to your customers and keep track of pending and received payments per customer. Doing accounting on paper-based cards which are not efficient accounting, most of the time these cards are lost or damaged...Starting Price: $5 per month -
24
MindCloud
MindCloud
MindCloud is a software company that builds and maintains custom connections between your software and other platforms so you can eliminate manual data entry and start automating and scaling your business. As technology continues to advance, the modern business owner is using more and more online software tools to manage their business. MindCloud creates a seamless flow from one software platform to the next, saving time and money by connecting your software and automating your business...Starting Price: $625/month -
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Rastrac
Manning Navcomp
At Rastrac, we offer a vast array of services as well as the ability to create custom, tailored solutions. View the current locations of your vehicles and assets, get and view tracks of your vehicles all from your mobile device. At a glance, see what is happening in your fleet that requires your immediate attention. Monitor fleet health with information about devices not reporting, idle time, speeding incidents, and more. Our non-proprietary GPS tracking devices and software works... -
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Inspired Portal
Inspired Technology Systems
... the ability to customize our already unmatched ERP system to further suit your unique business needs. "Go Live" in record time with our feature-driven turnkey solution, or tell us what you're looking for and we'll create a custom-written package just for you. WMS, Order Entry and Sales, AR and Billing, Purchasing, AP and Check Processing, Reporting and Graph Dashboards, CRM, Preventative Maintenance, Lot control + traceability, SQF and HACCP Document Management, Scheduling Calendars. -
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Haulk
Haulk
TMS created for the carrier’s comfort. Our car transportation app will help you focus on the main task while cutting out extras. - Streamline Staff and Fleet Management - Improve Order Tracking and Dispatcher Coordination - Easy Navigation with Our User-Friendly CRM - Set your Priorities, Tasks, and Timelines - Access Detailed Reports and Payroll Details Automate Order Processing and Invoicing Haulk has a familiar interface, which was designed with customer care and has all...Starting Price: $25 per driver per month -
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RouteGenie
RouteGenie
Everything you want in your NEMT software. RouteGenie minimizes your costs by building you the most efficient schedule everyday based on the capacity of your vehicles. On average, RouteGenie customers see a 10-20% reduction in the number of vehicles on the road and miles driven. Once your day gets started, a lot of trip changes are coming: new trips, no shows, driver call offs, and vehicle breakdowns happen everyday. DispatchGenie adjusts in real-time, making live dispatching decisions and even...Starting Price: $50 -
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Flowspace
Flowspace
..., Walmart, and retail-ready EDI keep your operations connected. API support and cross-team support drive smarter decisions and efficient workflows. Experience truly frictionless fulfillment, optimized for growth, omnichannel reach, and exceptional customer experiences.Starting Price: Quoted -
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Picafuel
Picafuel
... the board. With Picafuel, fuel retailers can unlock unparalleled scalability and customization, empowering them to grow their business while embracing innovation and staying ahead in a rapidly evolving market.
