[go: up one dir, main page]

Results for: customer

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

15 Products for "customer" with 2 filters applied:

Sort By:
Event Check In Mac Clear Filters & Widen Search
  • 1
    anny

    anny

    anny

    anny is an all-in-one platform for managing hybrid workplaces and shared resources. Enable your employees to easily book desks, meeting rooms, parking spots, equipment, and more – all in one place. With flexible rules and group permissions, you stay in full control of who can access what. Key Features: 🗺️ 3D Interactive Office Map: Visual, intuitive floor plans to make booking engaging. 🗓️ Weekly Planner: See when teammates are onsite and plan your office days smarter. 🧍 Visitor...
    86 Ratings
    Starting Price: $2/resource/month
    View Software
    Visit Website
  • 2
    Purplepass Ticketing
    Purplepass is rated as one of the best event ticketing software solutions on the market. Started in 2008, they power countless assigned seating, ticketing venues, free event registration events, concerts, fairs, festivals, and even comprehensive season pass ticketing events. They work to provide superior customer service to both customers and event promoters while offering a powerful, yet intuitive way to manage, promote and purchase tickets for an event. Popular features include extensive...
    3 Ratings
    Starting Price: Free
    View Software
  • 3
    Qmatic Experience Cloud
    Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff...
    View Software
  • 4
    Event Essentials

    Event Essentials

    Event Essentials

    ... of Fairs, Festivals, Music Concerts, and Wine/Beer Events. Our Event Tech solution offers users an easy access to real-time event files and vital data, from anywhere at anytime. By using Event Essential, you can have a convenience-driven and easy-to-use system that enables you to collect and consolidate forms in digital format, track customer sales, and reduce overhead costs while increasing your sales and productivity. Event Essentials is based in the United States.
    2 Ratings
    View Software
  • 5
    ThunderTix

    ThunderTix

    ThunderTix

    ... dates. We save staff time by automating event reminders, post-event surveys, automated email alerts, and nightly reports. You can count on us to onboard your staff with excellent on-screen prompts, video tutorials, and exceptional and personal support. In sum, we help organizations run efficiently, so you can focus on creating great events. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.
    Leader badge">
    22 Ratings
    Starting Price: $20/month
    View Software
  • 6
    Afton Tickets

    Afton Tickets

    Afton Tickets

    Afton Tickets is setting a new standard for what can be expected from a ticketing & livestream company. We provide online ticketing, box office admissions for day-of cash and card sales, mobile parking point of sale systems, and backup wifi internet. Unlike the larger ticket company monopolies, we know our clients on a first-name basis and we are always only a phone call away. No ticketing company does more for their clients than we do. We offer fair and low service fees to the customer...
    Leader badge">
    9 Ratings
    Starting Price: Free
    View Software
  • 7
    Event Ready

    Event Ready

    Event Ready

    What Event Ready gives you affordable flexibility, customization and not a one size fits all software. Our platform is easy to use, flexible and customizable. We have features like accreditation, interactive floor plan, Call for Papers, BEO, mobile app, housing, email tools, survey, and 24/7 reporting. We also offer on-site badging, session scanning and lead retrieval. All of these are a la carte. We also build custom registration platforms. If you are tired of paying the big guys give us...
    View Software
  • 8
    YepDesk

    YepDesk

    AOT Technologies

    Event ticketing, registration, attendee engagement, speaker and sponsor booking all on one Canadian cloud. It allows you to seamlessly manage all aspects of the event life cycle, from event creation to ticket purchase, check-in and ROI. White-labels the mobile app with custom features, logos, themes, colors and more to ensure your brand continuity! Powerful registration and ticketing module with flexible pricing – it’s customizeable to suit your businesses needs. Access event insights...
    View Software
  • 9
    Capture Technologies

    Capture Technologies

    Capture Technologies

    Capture Technologies is an event technology company that provides all the necessary services to create a seamless event experience. With over 20 years of offering event technology solutions, we understand that not all events are the same. Your event is unique and we are committed to making sure our industry leading event software delivers an impactful experience for everyone involved.
    Starting Price: $4 per month
    View Software
  • 10
    HoldMyTicket

    HoldMyTicket

    HoldMyTicket

    HoldMyTicket is an innovative ticketing solution. Built for the event industry of today, HoldMyTicket offers custom solutions for our clients. Customized ticketing solutions for any event. Whether you are selling tickets to a small conference, sports arena, or large-scale event, HoldMyTicket has you covered! With HoldMyTicket’s Spark event management and ticketing solutions, we have made it simple for our users to coordinate every step of their event and sell tickets online in minutes...
    Starting Price: $0.01
    View Software
  • 11
    Yapsody

    Yapsody

    Yapsody

    ..., excellent customer service, and a range of features that make it a top choice for event organizers of all types, Yapsody is a one-stop shop for creating successful events.
    3 Ratings
    Starting Price: Free for Free Events
    View Software
  • 12
    Perenso Trade Show
    Increase event success with Perenso's all-in-one event software solution which specializes in complex B2B ordering requirements. Covering pre-show, at-show and post-show requirements, Perenso Trade Show features enable more effective event marketing, reduced administration burden, easier live show sales, and better show intelligence. Combine with Perenso Cloud Show, a virtual trade show platform, to reach more customers, grow your revenue, and protect your business. Features include...
    View Software
  • 13
    WP Event Manager

    WP Event Manager

    WP Event Manager

    ... added through shortcodes to ensure that your visitors find the listings of their interest instantly. Submit, manage and organize your event listings from the front end submission form and dashboard. Coded with the best practices – You’ll only find custom post types, annotated code, endpoints and template files. Fully Responsive. All Plugins are fully compatible and highly responsive in any screen sizes; desktop, mobile, laptop, iPad, or tablet. Customizable Well-structured & Codeable.
    Starting Price: $49
    View Software
  • 14
    InvitePeople

    InvitePeople

    InvitePeople

    ... event and meeting strategy. Start with a minor event, like a company meetup or webinar, and expand your license when ready to scale up. Raise the level of your event strategy so you and your team can focus on making events and meetings that are engaging and good for business, now and tomorrow. With dedicated customer success managers, you always work with the same event experts who get to know you and your events.
    View Software
  • 15
    EventTitans

    EventTitans

    EventTitans

    EventTitans is an all-in-one event management and engagement platform with 150+ features that enable event professionals & marketers to maximize their business growth and ROI when hosting events- either a hybrid, in-person or virtual event. EventTitans’ intuitively designed platform enable brands to amplify their reach through integrated marketing tools. It offers a plethora of networking and engagement features to nurture a community of loyal customers. Further, the platform helps brands...
    Leader badge">
    22 Ratings
    Starting Price: $ 5000
    View Software
  • Previous
  • You're on page 1
  • Next

Related Categories