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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
82 Products for "customer" with 2 filters applied:
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1
Device42
Device42, A Freshworks Company
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps...">
Starting Price: $1499.00/year -
2
New Relic
New Relic
There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all...">
Starting Price: Free -
3
Bitrise
Bitrise
... removes the need for manual processes or maintenance overhead. Pipelines provide flexible structure for CI/CD, running tasks in parallel or sequentially to optimize efficiency. With access to the latest machines, up-to-date Xcode versions, and expert customer support, Bitrise offers a complete solution for mobile teams of any size.Starting Price: $89/month -
4
Amazon Web Services (AWS)
Amazon
Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI... -
5
Site24x7
ManageEngine
..., troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
6
Scout Monitoring
Scout Monitoring
Scout Monitoring is Application Performance Monitoring (APM) that finds what you can't see in charts. Scout APM is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing logic that ties bottlenecks directly to source code, Scout APM helps you spend less time debugging and more time building a great product. Quickly identify... -
7
Kasm Workspaces
Kasm Technologies
Kasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm uses our high-performance streaming and secure isolation technology to provide web-native Desktop as a Service (DaaS), application streaming, and secure/private web browsing. Kasm is not just a service; it is a highly configurable platform with a robust developer API and devops-enabled workflows that can be customized for your use-case, at any scale. Workspaces can...Starting Price: $0 Free Community Edition -
8
ScriptRunner
ScriptRunner Software GmbH
ScriptRunner is a platform solution for automation and delegation with PowerShell. Centralizing, standardizing as well as monitoring and controlling multiple workflows effectively relieves IT operations. Administrators and DevOps can use the supplied script libraries, customize them or develop their own scripts. A steadily growing number of well-known companies of all sizes and industries worldwide use ScriptRunner as their leading all-in-one solution for PowerShell. Script... -
9
DevOpsBoard
DevpromSoftware
Advanced task board for engineering teams. Implement new features and resolve issues quickly. Automated continuous integration process provide the qualitative builds frequently. Automated testing like Unit/BDD-testing ensures the next build will not be worst than previous one. Manual testing helps you to achieve better test coverage and provide better quality. While implementing a feature 70% of customers leave a service because of low service quality. To lower Churn Rate software...Starting Price: $60 per month -
10
NMIS
FirstWave
... hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.Starting Price: $0 -
11
Massdriver
Massdriver
At Massdriver, we believe in prevention, not permission, letting ops teams enforce guardrails while developers deploy confidently. Our platform encodes your non-negotiables into self-service modules built with your preferred IaC (Terraform, Helm, OpenTofu, etc.) standardizing infrastructure across AWS, Azure, GCP, and Kubernetes out-of-the-box. By bundling policy, security, and cost controls into functional IaC assets, Massdriver cuts overhead for ops teams and speeds developer workflows....Starting Price: Free trial -
12
Zulu Enterprise
Azul Systems
Azul Zulu is a 100% open source, fully standards-compliant Java Development Kit (JDK) and runtime platform with flexible pricing and support plans, no proprietary licenses or field of use restrictions, timely security updates, and the industry’s best support from Azul’s globally-distributed support team. The level of support is extremely important to many customers, as one survey respondent, a VP of Global Information Security, explained: “One of the big benefits of Zulu is its strong support...Starting Price: Up to 5 Desktops $112.5 USD/year -
13
Argonaut
Argonaut
Argonaut accelerates your shift to the cloud. You can go from provisioning environments to configuring your cloud to deploying your app in a matter of minutes. Our product provides you with built-in access to the best practices of your preferred stack, complete visibility into the health and costs of your infrastructure, and a plan that scales as you grow. Our customers have saved weeks of their cloud deployment timelines and thousands of dollars each month. You can get started for free and see...Starting Price: $25 per month -
14
PagerDuty
PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams... -
15
Distr
Glasskube
Open Source Software Distribution Platform. Distr is the central place to manage all your on-prem, vpc and air-gapped customers. -
16
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full...Starting Price: $0.00/month/user -
17
Opsgenie
Atlassian
Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified...Starting Price: $9 per user per month -
18
ClearML
ClearML
ClearML is the leading open source MLOps and AI platform that helps data science, ML engineering, and DevOps teams easily develop, orchestrate, and automate ML workflows at scale. Our frictionless, unified, end-to-end MLOps suite enables users and customers to focus on developing their ML code and automation. ClearML is used by more than 1,300 enterprise customers to develop a highly repeatable process for their end-to-end AI model lifecycle, from product feature exploration to model deployment...Starting Price: $15 -
19
Germain UX
Germain UX
... main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.Starting Price: $460 per month -
20
IronWorker
Iron.io
Container based workloads, full GPU support, autoscaling, custom built solutions. Let Worker take care of your jobs so you can focus on your application. A hosted background job solution that lets you run your containers with dynamic scale, detailed analytics and world class customer support. Run short lived containers quickly, or even containers needing to work across multiple days. Whether it's a one-off job, or one that needs 1000's of workers running in parallel, we've got you covered...Starting Price: $4.99 per month -
21
Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better...Starting Price: Free -
22
Honeycomb
Honeycomb.io
Log management. Upgraded. With Honeycomb. Honeycomb is built for modern dev teams to better understand application performance, debug & improve log management. With rapid query, find unknown unknowns across system logs, metrics & traces with interactive charts for the deepest view against raw, high cardinality data. Configure Service Level Objective (SLOs) on what users care about so you cut-down noisy alerts and prioritize the work. Reduce on-call toil, ship code faster and keep customers...Starting Price: $70 per month -
23
Maestro
MaestroDev
...!), Maestro effortlessly connects workflow tasks between your tools for Continuous Integration and Continuous Deployment. The workflow "CompositionTM" above shows a Git checkout, Jenkins build, Sonar code check, testing steps, and then custom notifications. Remove manual tasks from your custom release process, and create a precise, repeatable set of tasks that execute reliably, every time. -
24
BuildPiper
Opstree Solutions
... seamlessly build the docker image of the service on providing a few simple inputs and configurations. If there are some custom steps in the docker build process, BuildPiper has them covered as well! With Pre hooks and Post hooks, it enables execution of custom steps before and after the Docker image creation. The build template also allows defining CI checks during the build definition process itself. -
25
Release
ReleaseHub
...-production and production together is easy. In a unified ecosystem, you can deploy pre-production environments and run production workloads using aligned data. We make it simple, as simple as all the other amazing things you can do with Release Environments. Creating up-to-date demos for your customers can be a burden to maintain and difficult to execute. Release Environments allow you to create isolated demo environments for your customers on-demand, free from the impact and interference of other demos. -
26
Coiled
Coiled
Coiled is enterprise-grade Dask made easy. Coiled manages Dask clusters in your AWS or GCP account, making it the easiest and most secure way to run Dask in production. Coiled manages cloud infrastructure for you, deploying on your AWS or Google Cloud account in minutes. Giving you a rock-solid deployment solution with zero effort. Customize cluster node types to fit your analysis needs. Run Dask in Jupyter Notebooks with real-time dashboards and cluster insights. Create software environments...Starting Price: $0.05 per CPU hour -
27
Headlessforms
Headlessforms
Headlessforms provides a simple and intuitive form solution that is powerful and comprehensive, offering an array of features to construct and customize your forms with speed and ease. Customize your notifications and email templates to reflect your brand identity. Then, let Headlessforms send them to respondents automatically. It’s form submission magic for your business. We validate your data server-side and use machine learning in order to protect you from spam. In addition, we offer easy...Starting Price: $19 per month -
28
OneUptime
Seven Summits Studio
OneUptime monitors your website, dashboards, API's, and more and alerts your team when downtime happens. We also give you a Status Page which keeps your customers looped in and improves transparency. With OneUptime, you get a complete SRE toolchain out-of-the-box. One interface. One conversation. One permission model. Thousands of features. You'll be amazed at everything OneUptime can do today. And we're just getting started. Complete end-to-end real time visibility of all projects on more...Starting Price: $25.00/month/user -
29
Cloudivize
Cloudivize Technologies
.... Cloudivize customers benefit from increased operational efficiency and reliability by: * Operating visually and with in-deployment context * Improve asset control and management by uncovering all account assets * Optimize cloud usage and reduce costs by clear asset usage presentation. * Improve overall team productivity by improved communication & collaboration. -
30
Rookout
Rookout
Rookout is a live data collection and debugging platform, which allows software engineers to understand and debug any application no matter where it’s running - from monoliths to cloud native applications. Rookout empowers engineers to reduce debugging and logging time by 80%, solving customer issues 5x faster. With the use of Non-Breaking Breakpoints, software engineers get the data they need instantly, without additional coding, restarts, or redeployment of their application required...