Audience

DevOps teams searching for a powerful Application Performance Management solution

About Opsgenie

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

Pricing

Starting Price:
$9 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 6 User Reviews

Overall 4.5 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.7 / 5
support 4.8 / 5

Company Information

Atlassian
Founded: 2002
Australia
www.opsgenie.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Opsgenie Frequently Asked Questions

Q: What kinds of users and organization types does Opsgenie work with?
Q: What languages does Opsgenie support in their product?
Q: What kind of support options does Opsgenie offer?
Q: What other applications or services does Opsgenie integrate with?
Q: Does Opsgenie have a mobile app?
Q: What type of training does Opsgenie provide?
Q: Does Opsgenie offer a free trial?
Q: How much does Opsgenie cost?

Opsgenie Product Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Trace Individual Transactions

Business Continuity

Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

DevOps

Dashboard
KPIs
Prioritization
Approval Workflow
Policy Management
Portfolio Management
Release Management
Timeline Management
Troubleshooting Reports

IT Management

Event Logs
Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management
Availability Management
Change Management
Configuration Management
Dashboard
Problem Management
Self Service Portal

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting
Disaster Recovery
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Log Management

Audit Trails
Event Logs
Remediation
Archiving
Compliance Reporting
Consolidation
Data Visualization
Network Logs
Syslogs
Thresholds
Web Logs

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Resource Management
Server Monitoring
Web Traffic Reporting

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting
Availability Testing
Event Logs
Maintenance Scheduling
Performance Metrics

Opsgenie Additional Categories

Opsgenie Verified User Reviews

Write a Review
  • An Opsgenie User
    Designer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Alert Tool"

    Posted 2021-03-14

    Pros: I found this very useful when people are trying to message me or call me. This is great when I am busy doing other things but I am still kept up-to-date and notified.

    Cons: I did not find anything bad about it, I really enjoyed this!

    Overall: Great! Its only about 30 so I think it is worth the cost for the tool. I don't think that it works for mobile but its also not that bad.

    Read More...
  • Afsana K.
    Back End Developer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Streamlined Alert Tool. "

    Posted 2021-02-17

    Pros: -It is versatile and has a lot of features, and can be used in many ways. It can be used as a primary resource for alerting across DevOps.
    -You can keep track of outages, bugs, and incidents to keep the teams in the loop for better productivity.
    -It can handle multiple team integration and allows for the merging of tasks.

    Cons: -The major con or limitation I found in Opsgenie is that it cant be integrated with your smartphone. If they add this feature, the workflow will become better.

    Overall: Overall, Opsgenie is a great tool with many useful functionalities and can best be used as an alerting tool. The only con is that it cant be integrated with a smartphone.

    Read More...
  • An Opsgenie User
    Paralegal
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Opsgenie is Genius! "

    Posted 2021-02-04

    Pros: 1. Ensures critical issues are resolved before they affect the company.
    2. Alerts are centralized in one easy to read location.
    3. Low price.

    Cons: I cannot think of any cons with this one, but if I had to list something, they could be a little more creative with their logo to make it stand out a little more.

    Overall: This is a great program to use if you want to ensure that IT problems are taken care of with ease. The layout is easy to navigate and make sure those IT issues are handled promptly. The highest price is only $29.00 per month. What a deal!

    Read More...
  • Mohd T.
    Full Stack Developer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Best Alerting Tool."

    Posted 2021-02-03

    Pros: -It is packed with features like the ability to rotate quickly, disable, enable makes the coordination on call very simple.
    -It provides great details of log and incoming call reports.
    -It has a great Graphical User Interface and is very simple to use.
    -The whois on-call feature and integration with other apps like Slack comes very handily.

    Cons: -The mobile app is not as good as the website in terms of GUI.
    -The command given to the admin is very less.

    Overall: Overall, OpsGenie can be beneficial across several departments in an organization because of its features and low learning curve.

    Read More...
  • Jason L.
    Entertainer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Gives Me Peace of Mind"

    Posted 2021-01-24

    Pros: Once you have the alert rules in place, you can sleep well at night knowing that you'll get an alarm if anything is wrong. That's a big deal for worry worts like me.

    Cons: It was a little techy for my skill set, but they give me all the help I needed.

    Overall: I especially liked the reporting and analytics. It lets you see in an eyeful how you're handling things. I also like how Opsgenie integrates with programs that I already use.

    Read More...
  • Amy S.
    Assistant Principal
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Service is Always On"

    Edited 2020-11-24

    Pros: I am able to centralize alerts and notify the right people at the right time. Since starting to use Opsgenie, I have yet to miss a critical alert.

    Cons: I have yet to run into a con. Anytime I have had any issue, I have been able to chat with customer service and they resolve my issue immediately. I highly recommend using the trial if you are having any second thoughts.

    Overall: My experience has been a positive one. For not being a very "techy" person this is user friendly and easy to integrate into my daily work life.

    Read More...
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